Elvy Court Care Home

200 London Road, Sittingbourne ME10 1QA
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9.7 96 Reviews
  • Elvy Court Care Home, Sittingbourne
Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections across Kent. The longstanding Elvy Court care team, many of whom have been part of the staff for over a decade, has cultivated a reputation for warmly welcoming and reassuring residents and their loved ones. Couples and companions are welcomed to live together in the home.

Residents experience unwavering, 24/7 care, companionship, and compassion from a dedicated team of professionals. Equal dignity and respect are extended to everyone, with active encouragement to maintain relationships and fully participate in social activities.

The nursing home in Sittingbourne features spacious bedrooms, each equipped with an en-suite toilet and hand wash basin. Some ground-floor rooms open onto the garden, providing a tranquil connection to nature. Multiple lounges offer spaces for social interactions, activities, or quiet moments. The café serves as a popular spot for morning coffee, providing opportunities to meet with friends, both old and new. Completing the offerings, the home features a hair salon and cinema room.
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Care Provided by Elvy Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

These prices are only a guideline, please contact Elvy Court Care Home to find out the exact price for your requirements.

Contact Elvy Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Elvy Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Costel Bonghene (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Elvy Court Care Home Reviews (96)

9.7

Elvy Court Care Home has a Review Score of 9.7 (9.673) out of 10, based on 35 reviews in the last 2 years.
Over all time Elvy Court Care Home has 96 reviews.

Overall Experience
  • 63
  • 31
  • 1
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Date Published
  • 96
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  • 35
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Reviewer Connection to Elvy Court Care Home
  • 43
  • 13
  • 8
  • 5
  • 5
  • 3
  • 3
  • 2
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  • 2
  • 1
  • 1
  • 1
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Total of 96, showing 61-80
Review from A M (Daughter of Resident) published on 13 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvy Court is amazing. I've had 2 relatives in the home. Staff are caring and kind and that goes for all the staff. Elvy Court has a homely feeling which is what it should be like. We are very happy and would recommend this home to anyone needing 24-hour care. A fantastic job everyone does.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home in Sittingbourne and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and facilities. Our dedicated staff team provide an exceptional level of care, meeting our residents' needs. Your kind words about our community are truly invaluable to us and I will be sure to pass on the positive feedback to the rest of the team. Best wishes, Rachel.
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Review from Raj S (Son-in-law of Resident) published on 9 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to this care home a couple of months ago. I was dubious at first sending him to a nursing home, however, given his complex health needs, we had no option other than to have him reside in a nursing home. I have been very involved with his health needs and have a very good medical/health
care understanding, it gives me the ability to truly understand how well this care home is performing.


I've met many staff at Elvy Court from management, nurses, care staff, cleaners, front of house, kitchen staff and I have been very impressed by the service, attentiveness and willingness to help. You can speak to any member of staff, and they will personally know Dad, his habits and his needs, which is impressive as he is not treated as a resident number there. They've been transparent, open to suggestions, answer all my questions, however, most importantly, go above and beyond care expectations, where others in the industry will do the bare minimum.


Thank you all at Elvy.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home and for your fantastic five-star review. It is a true pleasure to have your father as part of our loving, care community, and we are delighted to hear how well he has settled into his new home. Your kind words about our staff are incredibly invaluable to us, and we will be sure to pass on the positive feedback. Knowing we have got things right for you and your father will be motivational for the team, who are always keen to hear feedback. Best wishes.
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Review from Sarah K (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
When my mum first went to Elvy Court, the staff were very friendly, approachable and eager to bond with family members. In the last 12-months, there has been a high turnover of staff, and the staff/patient bond isn't what it was. Staff and management are very standoffish with the exception of a couple
of individuals. In the last 4-months, there have been two incidents regarding my mum, which have resulted in the social services people and police being involved. The end resort being one member of staff being dismissed. These incidents were very distressing and at no point have I received an apology from Elvy Court or the group. It's almost like the matter has been dealt with so move on.
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Review from D F (Friend of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very clean and appears to be well managed. Staff are friendly and helpful. Pod in the garden is a good idea. This shelter is likely to be well maid, especially in the rain.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. Our residents are always encouraged to invite their friends and family to visit them, and you are welcome back anytime. We look forward to seeing you on your next visit. Best wishes.
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Review from Tracey B (Daughter of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Care review was not undertaken on our mother's submission and subsequently, the needs of our mother were not fully understood. She was meant to be on a soft food diet but was given sausage. Please do not send your loved ones here.
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Review from L P (Daughter-in-law of Resident) published on 9 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When Dad came to Elvy Court, he really didn't want to be there. Unfortunately, we couldn't have him at home. The staff are now used to Dad, and he is doing better. The staff are lovely, and Dad is more at ease with them. The nurses are always approachable if we have any issues.
Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care HomeThank you for reviewing Elvy Court Care Home. We recognise that moving into a care home can be overwhelming for some, and therefore, our staff are always on hand to support by making this process an enjoyable experience. It is natural for some residents to take a little longer to settle into their new surroundings, and we are glad that he now feels at home here. It is a true pleasure to have your father as part of our loving care community. Best Wishes.
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Review from E M (Granddaughter of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always so helpful when asked any questions. Always willing to go the extra mile to put our minds at ease and to help with any queries we may have regarding anything from the restrictions due to Covdi, visiting, gifts that have been handed in etc. Very patient when we call to speak to our grandma. Always
welcoming when call or visit.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home, and for your lovely feedback. We are delighted to hear how satisfied you are with our home, and the excellent work our staff carry out on a daily basis to ensure all our residents receive an exceptional level of care. Best wishes.
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Review from Tereasa H (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my mum receives. The staff are always happy to answer my question or queries regarding my mum's care.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. It is a true pleasure to have your mother living with us in the loving community that we create. Best wishes.
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Review from Terry D (Husband of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had, until the outbreak of Covid 19, visited my wife every day, but of course, this last year this hasn't been possible, but I still felt confident that she was in good hands.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home and for your kind feedback. The safety of our residents, their loved ones and our staff has been a priority, especially during the pandemic, meaning that we have strictly followed Government guidelines and our own stringent hygiene routines. Now that these guidelines have eased, we look forward to welcoming you back into the home for more regular safe visits. Best wishes.
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Review from Linda D (Relative of Resident) published on 20 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my relative, everything is very clean, staff are very efficient. My relative always seems well cared for and happy when I see her.
It has been difficult to visit etc during COVID but I am hoping to get a tour of the home etc when and if the restrictions end!
Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home. Our staff team go above the standards each day to provide a safe, warm and welcoming environment, whilst delivering an exceptional level of care for all residents. Now that the government restrictions are beginning to ease, we look forward to welcoming you into our home for more safe regular visiting and it would be our pleasure to give you a full tour of our home. Best Wishes
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Review from Lynne F (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is friendly, easy to talk to and nothing seems to be too much trouble. Dad Is cheerful when talking about his carers and his care in general, no moans. He is always smiley when someone walks into his room which shows he is happy t see his carers. He hasn't been here very long and we are looking
forward to him being able to join in and get to know others.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home. Our highly trained staff team go above and beyond each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. We are delighted to hear that your father has quickly settled into our home, giving you and your family the peace of mind you deserve. Best wishes.
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Review from Jennifer W (Wife of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvy was recommended to me by 3 sources. Came up to all expectations. The staff are approachable. My husband is well cared for and understood.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care HomeThank you for taking the time to review Elvy Court Care Home. Your feedback is truly invaluable to us and our staff team, who go above and beyond the standards each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. Best wishes.
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Review from Sally H (Niece of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle was only at Elvy Court for a short time before he passed away, but whilst he was in Elvy Court's care he was looked after extremely well and was happy. The staff I met and spoke to on the phone were caring and kind and I cannot praise them highly enough. Thank you.
Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care HomeThank you for reviewing Elvy Court Care Home. Our highly trained staff team are delighted to hear such kind words about them and our home. Best Wishes, Ryan.
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Review from Catherine G (Daughter of Resident) published on 26 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I wish to thank the staff for the care given to my father whilst at Elvy Court.
He stayed there for at least three years.
Unfortunately, he contracted the Coronavirus and passed away soon afterwards.
During his last few days, no-one left his side for which I'm grateful as for obvious reasons
family
couldn't be there for him.
Thank you.
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Review from A K (Son of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvy Court is modern, light and well managed. The staff are caring and attentive. The rooms are a good size with nice views. There is a very nice coffee/tea area and a private T.V/Movie room. Overall I am very happy with the care and facility for my mum.
Reply from Angus Matthew, Senior Marketing Manager at Elvy Court Care HomeMany thanks for your feedback. I will pass on your kind words to the team.
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Review from C S (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered Elvy Court for end of life care. Unfortunately, she was not there for more than one week, but the care she received in that week was amazing. All staff were kind, caring respectful. They were nothing short of extraordinary in their dealings with my mother, and they made the last few
hours bearable. I would wholly recommend the nursing home without hesitation.
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Review from S K (Friend of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the care staff during the day to be very caring and helpful. All staff from reception to the kitchen always call me by my first name and the kitchen staff often make something else if my friend doesn't want what is on offer for lunch.
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Review from James (Nephew of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely place, staff are attentive and friendly and go out of they're way to help residents and make the place feel like a home. The facilities are first class and everything is spotlessly clean.
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Review from Jan C (Daughter of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Nurses and Carers at Elvy Court are supportive, kind and respectful to both residents and families. They have a difficult job to do and do it well.
The Activities team do their very best to involve residents in activities they will enjoy.
All admin, kitchen and domestic staff are friendly and helpful.
We are so pleased that we moved Mum to Elvy Court in March 2018 from her previous home. The care she receives at Elvy is far superior.
Thank you to everyone at Elvy Court.
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Review from Kim W (Daughter of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Elvy Court for a year now, she loves the food and the carers can't do enough to help her. The activities lady deserves 10/10 for her commitment towards the residents having fun. She really is a superstar.
My mother is well cared for and has never been unhappy there. There are
about four regular carers my mum has who know her well and she finds this comforting with the familiarity.
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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Elvy Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.673 for Elvy Court Care Home is calculated as follows: ( (295 Excellents x 5) + (97 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 410 Ratings = 4.673
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elvy Court Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Costel

Costel Bonghene

Job Title: Home Manager Joined: 2025

Costel is the Home Manager at Elvy Court Nursing Home. With over 14 years of experience in the healthcare sector, he brings a strong clinical foundation and a proven leadership track record across a range of care settings, including acute medical units, specialist care services, and elderly residential and nursing care.


Having joined Elvy Court in 2021, he worked closely with the residents, families, and staff to ensure the highest standards of care and compliance are consistently met. He was proud to step into the role of Home Manager in 2025, where he now leads a passionate team of over 70 dedicated professionals. Together, they are committed to delivering safe, personalised, and compassionate care that enhances quality of life and promotes dignity, independence, and wellbeing.


Costel is focused on driving continuous improvement, empowering the staff, and nurturing a supportive environment where everyone feels valued. Elvy Court is a warm and welcoming home, and he looks forward to meeting you and sharing what makes the community so special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elvy Court Care Home to verify any information. View our terms and conditions. Elvy Court Care Home has an Enhanced Service - more info.