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Elvy Court Care Home

200 London Road, Sittingbourne, Kent ME10 1QA
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Elvy Court Care Home, Sittingbourne
Elvy Court Care Home, Sittingbourne
Elvy Court Care Home, Sittingbourne

Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections across Kent. The longstanding Elvy Court care team, many of whom have been part of the staff for over a decade, has cultivated a reputation for warmly welcoming and reassuring residents and their loved ones. Couples and companions are...  

Care Provided by Elvy Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450
Residential Dementia CareFrom £1,350From £1,450
Nursing CareFrom £1,450From £1,550
Nursing Dementia CareFrom £1,450From £1,550

Contact Elvy Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Costel Bonghene(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (6)

Elvy Court Care Home Reviews (104)

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9.6

Elvy Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 34 reviews in the last 2 years. Over all time Elvy Court Care Home has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from E W (Daughter of Resident) published on 25 April 2023 Submitted via Website
Overall Experience

Elvy Court showed absolute respect and care toward my mother from the moment she arrived. Starting from first contact with the management team, reception to the nursing team and beyond - everyone showed an active interest in my mother's care and well-being. The care was also extended to the family visiting, making sure we were kept informed at all times. I can't thank them enough for the dignity and care they provided to my mother.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. We are delighted to hear...  

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Review from Christine F (Daughter of Resident) published on 25 April 2023 Submitted via Website
Overall Experience
Most of the staff at Elvy Court Care Home are amazing, kind, considerate, hard-working and fully committed to their job. Unfortunately, some, mainly the agency, staff sometimes let the home down and our experience has been that on these occasions our mother's daily care can suffer.
My mother loves all of the permanent staff members and they are excellent with her as she can shout when they are doing her personal care.

The supervisors/nurses on the dementia floor work very hard to ensure that the residents are well looked after, again some of the agency staff can let them down. I believe that it would be beneficial to have someone in charge overall of the residents' daily care, not nursing needs, to visit the residents every hour to ensure they have been cleaned properly after every meal, they are positioned correctly in the bed and they have drunk enough during the day.

Reply from Louise Vickers, Home Manager at Elvy Court Care Home
Thank you, both for your review and for trusting us with the care of your mother, I will pass your kind words on to our care team.

Although we are fully staffed at Elvy Court we do occasionally need to supplement our own care team with agency staff to ensure safe staffing levels for those in our...  

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Review from D B (Niece of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

Visiting with our aunt and sat in the coffee room. Very pleasant area comfortable and airy. Coffee and biscuits are a lovely gesture. Felt like we were in a popular coffee house.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne. We are pleased to hear that you enjoyed your visit to our home. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We look forward to seeing you on your next visit. Best wishes

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Review from Roger M (Relative of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience

My relative has been in Elvy Court for over a year and I have been very satisfied with the care she has received in that time.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne. We would like to thank you for your kind words, your feedback is truly invaluable to us and our staff team. Best wishes, Rachel.

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Review from Carole B (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience
I am pleased with the care and attention my father receives; all the staff are caring, approachable, and nothing is too much trouble.

The rooms are light, airy and clean.

The only failing I find is the parking, after travelling for two hours it is frustrating to then have to find somewhere else to park.

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Review from A I (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card
Overall Experience

My father's needs are met with every care and dignity that is possible to give. Every visit we are met with good vibes always. Dad always is clean and happy and enjoys the meals he receives and the attention the care workers give him. So far we have no complaints, very satisfied with the home.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care whilst creating a fun and safe environment for our residents. We are also...  

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Review from Maureen I (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

My father has been a resident at Elvy Court for over 18 months now and is very happy there. Admittedly the first few months were extremely hard for him (and us) due to covid restrictions. Unable to visit at the beginning we relied on telephone conversations to check his well-being and the staff couldn't have been more helpful. Dad is approaching his 100th birthday and although completely compos mentis is getting physically weaker. Both my brother and I are so grateful for the loving care he received from all the staff and can never thank them enough for all they do for him. He is a man of few words but we know he thinks very highly of those who care for him. Elvy Court is now like an extension of our family and all the staff (management, reception, admin, nursing, carers, and catering) are willing to talk to us about Dad and any concerns we may have. We as a family are so grateful that we chose Elvy Court to take care of Dad.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne and for your amazing 5-star review. We would like to thank you for your kind words regarding the care your father has received since being a member of our loving care community. We understand that moving a loved one into...  

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Review from Christine L (Daughter of Resident) published on 18 July 2022 Submitted via Postal Card
Overall Experience

Elvy Court Care Home is very friendly and the staff are amazing considering the challenges they face. The management and indeed all staff are always ready to listen. We have had a few minor issues that are being dealt with. Mum is so happy and often says if she can't be at home this is the next best place and that she is looked after so well. This means so much to us. Thank you Elvy Court.

Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne. It is a pleasure to care for your mother and to have her as part of our community. We are delighted to hear such positive feedback about our home and staff. Best wishes.

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Review from A M (Daughter of Resident) published on 13 July 2022 Submitted via Postal Card
Overall Experience

Elvy Court is amazing. I've had 2 relatives in the home. Staff are caring and kind and that goes for all the staff. Elvy Court has a homely feeling which is what it should be like. We are very happy and would recommend this home to anyone needing 24-hour care. A fantastic job everyone does.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home in Sittingbourne and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and facilities. Our dedicated staff team provide an exceptional level of care, meeting our residents' needs. Your kind words...  

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Review from Raj S (Son-in-law of Resident) published on 9 July 2021 Submitted via Website
Overall Experience

My dad was admitted to this care home a couple of months ago. I was dubious at first sending him to a nursing home, however, given his complex health needs, we had no option other than to have him reside in a nursing home. I have been very involved with his health needs and have a very good medical/health care understanding, it gives me the ability to truly understand how well this care home is performing.

I've met many staff at Elvy Court from management, nurses, care staff, cleaners, front of house, kitchen staff and I have been very impressed by the service, attentiveness and willingness to help. You can speak to any member of staff, and they will personally know Dad, his habits and his needs, which is impressive as he is not treated as a resident number there. They've been transparent, open to suggestions, answer all my questions, however, most importantly, go above and beyond care expectations, where others in the industry will do the bare minimum.

Thank you all at Elvy.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home and for your fantastic five-star review. It is a true pleasure to have your father as part of our loving, care community, and we are delighted to hear how well he has settled into his new home. Your kind words about our staff are...  

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Review from Sarah K (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

When my mum first went to Elvy Court, the staff were very friendly, approachable and eager to bond with family members. In the last 12-months, there has been a high turnover of staff, and the staff/patient bond isn't what it was. Staff and management are very standoffish with the exception of a couple of individuals. In the last 4-months, there have been two incidents regarding my mum, which have resulted in the social services people and police being involved. The end resort being one member of staff being dismissed. These incidents were very distressing and at no point have I received an apology from Elvy Court or the group. It's almost like the matter has been dealt with so move on.

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Review from D F (Friend of Resident) published on 28 June 2021 Submitted via Postal Card
Overall Experience

The home is very clean and appears to be well managed. Staff are friendly and helpful. Pod in the garden is a good idea. This shelter is likely to be well maid, especially in the rain.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. Our residents are always encouraged to invite their...  

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Review from Tracey B (Daughter of Resident) published on 16 June 2021 Submitted via Website
Overall Experience

Care review was not undertaken on our mother's submission and subsequently, the needs of our mother were not fully understood. She was meant to be on a soft food diet but was given sausage. Please do not send your loved ones here.

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Review from L P (Daughter-in-law of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

When Dad came to Elvy Court, he really didn't want to be there. Unfortunately, we couldn't have him at home. The staff are now used to Dad, and he is doing better. The staff are lovely, and Dad is more at ease with them. The nurses are always approachable if we have any issues.

Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care Home

Thank you for reviewing Elvy Court Care Home. We recognise that moving into a care home can be overwhelming for some, and therefore, our staff are always on hand to support by making this process an enjoyable experience. It is natural for some residents to take a little longer to settle into their...  

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Review from E M (Granddaughter of Resident) published on 3 June 2021 Submitted via Postal Card
Overall Experience

Always so helpful when asked any questions. Always willing to go the extra mile to put our minds at ease and to help with any queries we may have regarding anything from the restrictions due to Covdi, visiting, gifts that have been handed in etc. Very patient when we call to speak to our grandma. Always welcoming when call or visit.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home, and for your lovely feedback. We are delighted to hear how satisfied you are with our home, and the excellent work our staff carry out on a daily basis to ensure all our residents receive an exceptional level of care. Best wishes.

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Review from Tereasa H (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card
Overall Experience

Very pleased with the care my mum receives. The staff are always happy to answer my question or queries regarding my mum's care.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our...  

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Review from Terry D (Husband of Resident) published on 1 June 2021 Submitted via Postal Card
Overall Experience

I had, until the outbreak of Covid 19, visited my wife every day, but of course, this last year this hasn't been possible, but I still felt confident that she was in good hands.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home and for your kind feedback. The safety of our residents, their loved ones and our staff has been a priority, especially during the pandemic, meaning that we have strictly followed Government guidelines and our own stringent hygiene...  

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Review from Linda D (Relative of Resident) published on 20 May 2021 Submitted via Postal Card
Overall Experience
Whenever I visit my relative, everything is very clean, staff are very efficient. My relative always seems well cared for and happy when I see her.

It has been difficult to visit etc during COVID but I am hoping to get a tour of the home etc when and if the restrictions end!

Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Our staff team go above the standards each day to provide a safe, warm and welcoming environment, whilst delivering an exceptional level of care for all residents. Now that the government restrictions are beginning to ease, we look...  

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Review from Lynne F (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

Everybody is friendly, easy to talk to and nothing seems to be too much trouble. Dad Is cheerful when talking about his carers and his care in general, no moans. He is always smiley when someone walks into his room which shows he is happy t see his carers. He hasn't been here very long and we are looking forward to him being able to join in and get to know others.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Our highly trained staff team go above and beyond each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. We are delighted to hear that your father has quickly settled into our home, giving you and your family the peace of mind you deserve. Best wishes.

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Review from Jennifer W (Wife of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

Elvy was recommended to me by 3 sources. Came up to all expectations. The staff are approachable. My husband is well cared for and understood.

Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Your feedback is truly invaluable to us and our staff team, who go above and beyond the standards each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Elvy Court Care Home.

Awards / Recognitions (14)

Accreditations

Meet the Team (1)

Costel Bonghene
Costel BongheneJob Title:Home ManagerJoined: 2025

Costel is the Home Manager at Elvy Court Nursing Home. With over 14 years of experience in the healthcare sector, he brings a strong clinical foundation and a proven leadership track record across a range of care settings, including acute medical units, specialist care services, and elderly residential and nursing care.

Having joined Elvy Court in 2021, he worked closely with the residents, families, and staff to ensure the highest standards of care and compliance are consistently met. He was proud to step into the role of Home Manager in 2025, where he now leads a passionate team of over 70 dedicated professionals. Together, they are committed to delivering safe, personalised, and compassionate care that enhances quality of life and promotes dignity, independence, and wellbeing.

Costel is focused on driving continuous improvement, empowering the staff, and nurturing a supportive environment where everyone feels valued. Elvy Court is a warm and welcoming home, and he looks forward to meeting you and sharing what makes the community so special.

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