Elvy Court Care Home

200 London Road, Sittingbourne ME10 1QA
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9.6 89 Reviews
  • Elvy Court Care Home, Sittingbourne
Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections across Kent. The longstanding Elvy Court care team, many of whom have been part of the staff for over a decade, has cultivated a reputation for warmly welcoming and reassuring residents and their loved ones. Couples and companions are welcomed to live together in the home.

Residents experience unwavering, 24/7 care, companionship, and compassion from a dedicated team of professionals. Equal dignity and respect are extended to everyone, with active encouragement to maintain relationships and fully participate in social activities.

The nursing home in Sittingbourne features spacious bedrooms, each equipped with an en-suite toilet and hand wash basin. Some ground-floor rooms open onto the garden, providing a tranquil connection to nature. Multiple lounges offer spaces for social interactions, activities, or quiet moments. The café serves as a popular spot for morning coffee, providing opportunities to meet with friends, both old and new. Completing the offerings, the home features a hair salon and cinema room.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

These prices are only a guideline, please contact Elvy Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Local Authority / Social Services

Admission Criteria

  • Over 65 Years
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)

Elvy Court Care Home Reviews (89)

9.6

Elvy Court Care Home has a Review Score of 9.6 (9.555) out of 10, based on 36 reviews in the last 2 years.
Over all time Elvy Court Care Home has 89 reviews.

Overall Experience
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  • 31
  • 1
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Date Published
  • 89
  • 10
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  • 36
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Reviewer Connection to Elvy Court Care Home
  • 39
  • 11
  • 9
  • 5
  • 5
  • 3
  • 2
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  • 1
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  • 1
  • 1
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Total of 89, showing 61-80
Review from Tereasa H (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my mum receives. The staff are always happy to answer my question or queries regarding my mum's care.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. It is a true pleasure to have your mother living with us in the loving community that we create. Best wishes.

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Review from Terry D (Husband of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had, until the outbreak of Covid 19, visited my wife every day, but of course, this last year this hasn't been possible, but I still felt confident that she was in good hands.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home and for your kind feedback. The safety of our residents, their loved ones and our staff has been a priority, especially during the pandemic, meaning that we have strictly followed Government guidelines and our own stringent hygiene routines. Now that these guidelines have eased, we look forward to welcoming you back into the home for more regular safe visits. Best wishes.

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Review from Linda D (Relative of Resident) published on 20 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my relative, everything is very clean, staff are very efficient. My relative always seems well cared for and happy when I see her.
It has been difficult to visit etc during COVID but I am hoping to get a tour of the home etc when and if the restrictions end!
Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Our staff team go above the standards each day to provide a safe, warm and welcoming environment, whilst delivering an exceptional level of care for all residents. Now that the government restrictions are beginning to ease, we look forward to welcoming you into our home for more safe regular visiting and it would be our pleasure to give you a full tour of our home. Best Wishes

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Review from Lynne F (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is friendly, easy to talk to and nothing seems to be too much trouble. Dad Is cheerful when talking about his carers and his care in general, no moans. He is always smiley when someone walks into his room which shows he is happy t see his carers. He hasn't been here very long and we are looking
forward to him being able to join in and get to know others.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Our highly trained staff team go above and beyond each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. We are delighted to hear that your father has quickly settled into our home, giving you and your family the peace of mind you deserve. Best wishes.

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Review from Jennifer W (Wife of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvy was recommended to me by 3 sources. Came up to all expectations. The staff are approachable. My husband is well cared for and understood.
Reply from Rachel Aran, Marketing Administrator at Elvy Court Care Home

Thank you for taking the time to review Elvy Court Care Home. Your feedback is truly invaluable to us and our staff team, who go above and beyond the standards each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. Best wishes.

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Review from Sally H (Niece of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle was only at Elvy Court for a short time before he passed away, but whilst he was in Elvy Court's care he was looked after extremely well and was happy. The staff I met and spoke to on the phone were caring and kind and I cannot praise them highly enough. Thank you.
Reply from Ryan Farrelly, Marketing Assistant at Elvy Court Care Home

Thank you for reviewing Elvy Court Care Home. Our highly trained staff team are delighted to hear such kind words about them and our home. Best Wishes, Ryan.

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Review from Catherine G (Daughter of Resident) published on 26 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I wish to thank the staff for the care given to my father whilst at Elvy Court.
He stayed there for at least three years.
Unfortunately, he contracted the Coronavirus and passed away soon afterwards.
During his last few days, no-one left his side for which I'm grateful as for obvious reasons
family
couldn't be there for him.
Thank you.
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Review from A K (Son of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvy Court is modern, light and well managed. The staff are caring and attentive. The rooms are a good size with nice views. There is a very nice coffee/tea area and a private T.V/Movie room. Overall I am very happy with the care and facility for my mum.
Reply from Angus Matthew, Senior Marketing Manager at Elvy Court Care Home

Many thanks for your feedback. I will pass on your kind words to the team.

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Review from C S (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered Elvy Court for end of life care. Unfortunately, she was not there for more than one week, but the care she received in that week was amazing. All staff were kind, caring respectful. They were nothing short of extraordinary in their dealings with my mother, and they made the last few
hours bearable. I would wholly recommend the nursing home without hesitation.
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Review from S K (Friend of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the care staff during the day to be very caring and helpful. All staff from reception to the kitchen always call me by my first name and the kitchen staff often make something else if my friend doesn't want what is on offer for lunch.
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Review from James (Nephew of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely place, staff are attentive and friendly and go out of they're way to help residents and make the place feel like a home. The facilities are first class and everything is spotlessly clean.
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Review from Jan C (Daughter of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Nurses and Carers at Elvy Court are supportive, kind and respectful to both residents and families. They have a difficult job to do and do it well.
The Activities team do their very best to involve residents in activities they will enjoy.
All admin, kitchen and domestic staff are friendly and helpful.
We are so pleased that we moved Mum to Elvy Court in March 2018 from her previous home. The care she receives at Elvy is far superior.
Thank you to everyone at Elvy Court.
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Review from Kim W (Daughter of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Elvy Court for a year now, she loves the food and the carers can't do enough to help her. The activities lady deserves 10/10 for her commitment towards the residents having fun. She really is a superstar.
My mother is well cared for and has never been unhappy there. There are
about four regular carers my mum has who know her well and she finds this comforting with the familiarity.
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Review from J A (Wife of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Safe in the knowledge that the loving care at Elvy Court means I can have breaks from my husband's care without worrying and be happy.
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Review from Richard R (Son of Resident) published on 31 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the home now for over 2 months.
My dad is elderly and spends most of the day with her.
The care shown to my mum has been wonderful and my dad is well catered for also.
They are both looked after by a lovely team of nursing and auxiliary staff.
The facilities are very nice, the
room is kept lovely and the food is very good.
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Review from Cyril O (Wife of Resident) published on 7 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home very supportive and staff very good.
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Review from Michael B (Son of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On behalf of our family, please would you accept our most grateful thanks to everyone within the Elvy Court organisation for the wonderful care and compassion shown to dad whilst he was in the comfort of your nursing home the past 14 months. Can we also say thank you so much for, without exception,
our family and friends were always made really welcome on our visits, treated very warmly and considerately by the staff. My dad, whether seen on Facebook or on our visits, we saw him contented and most often with that lovely smile that we all knew so well. Thank you so much.
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Review from Lee B (Son of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made to feel welcome, staff are friendly and polite. Have not used any activities, can't give an opinion.
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Review from Heather S (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with overall care sometimes slightly understaffed.
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Review from J W (Daughter-in-law of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Helpful staff, particularly happy with the safety and security aspect.
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Current Review Score: 9.6 (9.555)

Overview of Review Score

The Review Score of 9.6 (9.555) out of 10 for Elvy Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.555 for Elvy Court Care Home is calculated as follows: ( (264 Excellents x 5) + (121 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 416 Ratings = 4.555
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elvy Court Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Costel

Costel Bonghene

Job Title: Home Manager Joined: 2025

Costel is the Home Manager at Elvy Court Nursing Home. With over 14 years of experience in the healthcare sector, he brings a strong clinical foundation and a proven leadership track record across a range of care settings, including acute medical units, specialist care services, and elderly residential and nursing care.


Having joined Elvy Court in 2021, he worked closely with the residents, families, and staff to ensure the highest standards of care and compliance are consistently met. He was proud to step into the role of Home Manager in 2025, where he now leads a passionate team of over 70 dedicated professionals. Together, they are committed to delivering safe, personalised, and compassionate care that enhances quality of life and promotes dignity, independence, and wellbeing.


Costel is focused on driving continuous improvement, empowering the staff, and nurturing a supportive environment where everyone feels valued. Elvy Court is a warm and welcoming home, and he looks forward to meeting you and sharing what makes the community so special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elvy Court Care Home to verify any information. View our terms and conditions. Elvy Court Care Home has an Enhanced Service - more info.