
The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)

I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)

Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)

The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)

I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)

Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants close to Chestfield House.
Nursing and Dementia care is delivered within the home which has Registered Nurse cover over 24hrs. The environment is pleasant and homely and care person centred.
Care Provided by Chestfield House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person centred care
The price(s) shown are provided by the care home. Contact Chestfield House for full pricing details and T&Cs.
Contact Chestfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Manju Joy(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (4)
Visiting
- Visitors welcome at any time.
Parking
- Car Park on site.
Chestfield House Reviews (127)
Chestfield House has a Review Score of 9.8 (9.816) out of 10, based on 40 reviews in the last 2 years.
Over all time Chestfield House has 127 reviews.
He has both parkinsons & Dementia and is bedbound. Whilst he was staying here he thrived, trying to talk more to staff, remembering things & always seemed more awake & happy in himself.
The Staff are phenomenal, nothing is too much & they always greeted you with a warm and caring attitude. They were patient and friendly towards my dad as well as giving him the highest level of personal care from washing him & aiding him with his food and drink, to just chatting with him as he was isolated in a room on his own due to his mobility issues.
His room he was staying in was clean and bright and all the staff made sure his needs were always met.
Now dad is back home I think he misses being back with the staff at Chestfield House! Thank you for all you have done, we couldnt recommend you all enough and are so grateful for everything! 5***
Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.
Thank you from the bottom of my heart for Chestfield House the support, welcome and professional service me, my husband, and daughter revieved from all the staff every week I/we visited. They had time to explain the routine, the setup, the wonderful relationship they all had for my 'mum', they treated her like their own. The communication from medication, personal hygiene, daily food, and reassuring them every time, every day I can.
Thank you sincerely for your kind words and for taking the time to share your positive experience. Were truly delighted to know that youre happy with the care and support you received. Your feedback means a great deal to our team
My father was a resident for more than 7 and half years.In that time he was very well cared for. For the last few years he was unfortunately confined to bed due to his stroke and failing health. In that time his skin was kept in good condition, and didn't break down with bed sores. every day he was washed cleaned and dressed in his own clothes. His dietary needs were met exactly as what the dietician from the community had suggested, and the food was excellent and varied. The vast majority of staff had been there since my father arrived 7 years previous. They were all very helpful and caring both to residents and family members who went to visit, you were never a problem to the staff, always gave time to talk and inform you of any changes that were needed to my fathers care.They had many activities throughout the year with music games and welcomed family members to come and join in. The home was very clean and tidying in good order, and the meals always smelt lovely when you walked in
Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your feedback means a great deal to our staff and reinforces why they do what they do every day.
My grandma was here for two weeks. During that time she was always supported to be clean, look nice, always in fresh clothes, smelled nice, and seemed comfortable. Everyone seemed so kind and thoughtful, I remember one of the ladies doing the tea round just sitting with her for a while. The nurses were always so kind and considerate, not only to her, but to me too. The way the nurses spoke to her with such a gentle and kind nature made me feel like she was completely safe in their care. They supported her to have a comfortable and dignified last two weeks and I will forever be grateful. Thank you to everyone at Chestfield House.
Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.
My mother spent the last couple of years of her life at Chestfield House. The most outstanding thing about her care was the staff. They were kind and caring, always trying to please. My family were made to feel welcome visiting and personal requests were honoured. Management addressed concerns. Her recent passing was treated with the utmost of compassion.
Thank you for taking the time to share your feedback about our nursing home. We sincerely appreciate your kind words.
I felt completely at ease knowing she was in the right place.
A sincere, heartfelt, thank you to you all.
Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.
6 stars for management and staff!!!
We are pleased to hear that you are happy with the care we provide.
Having placed our dear mum in the care of Chestfield House care home, we as a family did not know where to turn or what to expect. We received amazing warmth and empathy as mum spent her final days receiving the best quality care we could have dreamed of. Not only had the staff got time for mum and her needs but also for us as a family. We felt we too were at home with mum in her last days. Excellent staff awareness of our circumstances and hands on management. The home made everything so much easier to process, as mum deteriorated they showed great understanding and managed to support us as well as our dear mum. I am so thankful.
We are pleased to hear that you are happy with the care we provide.
First impressions are the home is a bit old fashioned and dated but very clean. They could do with a cash injection bcause it is a wonderful place. Manju the manager welcomed us, the hospital totally messed up the discharge but the home calmly welcomed Jim and settled him with warmth and care. Every member of staff we met in 4 days seemed to genuinely care, they treated Jim with dignity and warmth but also cheerful and with humour which was needed. I stayed overnight when it became clear we didn't have long. The staff all night checked I was ok as well as Jim, they listened to me, brought me tea and were amazing. They all deserve a pay rise! Thank you
Thank you for your kind feedback. I will share this with the rest of the team.
All the family thought that our mother was treated with dignity and respect during her time at the care home. She was attended to with great care, much more so than she had been previously whilst in hospital. Thank you. The staff were very welcoming to all the visitors and answered any questions we had about her care.
Thank you for your thoughtful feedback. Were pleased to hear that you were satisfied with the care and support provided. We appreciate you taking the time to share your experience.
Thank you to all the staff at Chestfield House for the care they give my mum during the last few weeks of her life. Mum came to you Christmas Eve, from hospital. Her last Christmas was special. The family were welcome and we were able to sit in the dining room with her. The staff treated mum with care, compassion and respect, as they did to all the residents. As I live so far away when mum wasn't strong enough to answer my face time calls they arranged a member of staff to be there to help. They took their time to talk on the phone when I called. The room was lovely and food looked delicious. Everywhere was clean. Thank you again
Thank you for your thoughtful feedback. Were pleased to hear that you were satisfied with the care and support provided. We appreciate you taking the time to share your experience.
Mum went into Chestfield House for 2 weeks respite, As we were trying to care for her at home. This relief was noticeable very quickly. Mum loved the room & the bed. The staff & nurses were friendly & very kind to Mum. I was able to be a daughter & not a carer. The same for my Dad. Her last few days were tough & heartbreaking but made all the more less stressful by the love & attention she received from everyone. They are a wonderful team and should all get a payrise! Thank you so much.
Thank you for taking the time to share your feedback about our nursing home. We sincerely appreciate your kind words and are truly pleased to know that you had a positive experience with our care and services. It means a great deal to our team to hear that our efforts made a difference. We remain committed to providing compassionate, high-quality care to all those we serve.
We feel very grateful he was able to come to you, to be cared for. Your home is clean, fresh and most of all homely. Every member of staff, were friendly and smiling every day.You made a very difficult time, a little bit easier.
Thank you for your kind feedback. I will share this with the rest of the team.
I was treated particularly well, being fed and watered while visiting my dying husband. The food was nice with plenty of variety.
The home is spotlessly clean and I could not fault it.
There are plenty of activities too for those who wanted it.
Thank you sincerely for your kind words and for taking the time to share your positive experience. Were truly delighted to know that youre happy with the care and support you received. Your feedback means a great deal to our team.
I cannot fault the care of the staff at chestfield house, expert attentiveness and compassion, food was obviously cooked fresh and looked delicious, very friendly approachable staff who cannot do enough for you! Dad had a very comfortable last few days of his life and his care was brilliant.
Thank you for your thoughtful feedback. Were pleased to hear that you were satisfied with the care and support provided. We appreciate you taking the time to share your experience.
The staff are always pleasant and helpful.
I care very much about my friend and as long as she is happy then so am i.
And a bobas that we are always asked if we would like a nice cup of tea
Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know you are satisfied with the care and support provided.
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt supported, knowing he was safe, happy and well looked after.
Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are always flexible to visitors needs.
Thank you for taking the time to share your feedback about our nursing home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chestfield House.
There are no upcoming events for Chestfield House.
Awards / Recognitions (5)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Chestfield House.
Meet the Team (2)

I qualified as an RGN in 1997. After this, I worked in India and the Middle East till 2003. I moved to England in April 2003 and started working as a nurse in April 2004 at Chestfield House. In October 2006, I became the Deputy Manager at Chestfield House. In 2017, I qualified as a BSc Nursing student from Canterbury Christ Church University.

I have worked here since 2017 and I am qualified in advanced food safety. I always helped out in the kitchen but took over as chef in April 2024. I love cooking and take pride in preparation, often focussing on a particular cuisine, new dishes and also cooking a wide variety of dishes - all kinds of food. Also my family always enjoys my dishes.
Frequently Asked Questions about Chestfield House
What types of Care is Chestfield House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chestfield House have?
There are 23 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Chestfield House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chestfield House to the centre of Whitstable?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestfield House to verify any information. View our terms and conditions. Chestfield House has an Enhanced Service -more info.