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Chestfield House

Ridgeway, Chestfield, Whitstable, Kent CT5 3JT
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The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)
Chestfield House, Whitstable
I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)
Chestfield House, Whitstable
Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)
Chestfield House, Whitstable

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants close to Chestfield House.

Nursing and Dementia care is delivered within the home which has Registered Nurse cover over 24hrs. The environment is pleasant and homely and care person centred.

Care Provided by Chestfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,800£1,600 - £1,800
Residential Dementia Care£1,600 - £1,800£1,600 - £1,800
Nursing Care£1,600 - £1,800£1,600 - £1,800
Nursing Dementia Care£1,600 - £1,800£1,600 - £1,800
Excluded hairdresser, Chiropodist, Newspaper and Funding for Nursing care (FNC).

Fees are dependent on the Room and the person centred care

Contact Chestfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Manju Joy(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors welcome at any time.

Parking

  • Car Park on site.

Chestfield House Reviews (127)

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9.8

Chestfield House has a Review Score of 9.8 (9.816) out of 10, based on 40 reviews in the last 2 years. Over all time Chestfield House has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Hannah T (Daughter of Resident) published on 16 July 2026 Submitted via Website
Overall Experience
My dad recently spent 4 weeks in respite with Chestfield House. I honestly cannot fault all his care he received whilst staying here.
He has both parkinsons & Dementia and is bedbound. Whilst he was staying here he thrived, trying to talk more to staff, remembering things & always seemed more awake & happy in himself.
The Staff are phenomenal, nothing is too much & they always greeted you with a warm and caring attitude. They were patient and friendly towards my dad as well as giving him the highest level of personal care from washing him & aiding him with his food and drink, to just chatting with him as he was isolated in a room on his own due to his mobility issues.
His room he was staying in was clean and bright and all the staff made sure his needs were always met.

Now dad is back home I think he misses being back with the staff at Chestfield House! Thank you for all you have done, we couldnt recommend you all enough and are so grateful for everything! 5***

Reply from Manju Joy, Manager at Chestfield House

Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.

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Review from Harriet B (Daughter-in-law of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Thank you from the bottom of my heart for Chestfield House the support, welcome and professional service me, my husband, and daughter revieved from all the staff every week I/we visited. They had time to explain the routine, the setup, the wonderful relationship they all had for my 'mum', they treated her like their own. The communication from medication, personal hygiene, daily food, and reassuring them every time, every day I can.

Reply from Manju Joy, Manager at Chestfield House

Thank you sincerely for your kind words and for taking the time to share your positive experience. Were truly delighted to know that youre happy with the care and support you received. Your feedback means a great deal to our team

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Review from Michael U (Son of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

My father was a resident for more than 7 and half years.In that time he was very well cared for. For the last few years he was unfortunately confined to bed due to his stroke and failing health. In that time his skin was kept in good condition, and didn't break down with bed sores. every day he was washed cleaned and dressed in his own clothes. His dietary needs were met exactly as what the dietician from the community had suggested, and the food was excellent and varied. The vast majority of staff had been there since my father arrived 7 years previous. They were all very helpful and caring both to residents and family members who went to visit, you were never a problem to the staff, always gave time to talk and inform you of any changes that were needed to my fathers care.They had many activities throughout the year with music games and welcomed family members to come and join in. The home was very clean and tidying in good order, and the meals always smelt lovely when you walked in

Reply from Manju Joy, Manager at Chestfield House

Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your feedback means a great deal to our staff and reinforces why they do what they do every day.

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Review from H E (Granddaughter of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

My grandma was here for two weeks. During that time she was always supported to be clean, look nice, always in fresh clothes, smelled nice, and seemed comfortable. Everyone seemed so kind and thoughtful, I remember one of the ladies doing the tea round just sitting with her for a while. The nurses were always so kind and considerate, not only to her, but to me too. The way the nurses spoke to her with such a gentle and kind nature made me feel like she was completely safe in their care. They supported her to have a comfortable and dignified last two weeks and I will forever be grateful. Thank you to everyone at Chestfield House.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.

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Review from Karen M (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

My mother spent the last couple of years of her life at Chestfield House. The most outstanding thing about her care was the staff. They were kind and caring, always trying to please. My family were made to feel welcome visiting and personal requests were honoured. Management addressed concerns. Her recent passing was treated with the utmost of compassion.

Reply from Manju Joy, Manager at Chestfield House

Thank you for taking the time to share your feedback about our nursing home. We sincerely appreciate your kind words.

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Review from Paul B (Son of Resident) published on 3 June 2026 Submitted via Website
Overall Experience
The care and kindness shown to Mum and to our rather large family - especially Dad - meant so much. Everyone on the team, was brilliant and a real credit to the manager. Nothing was ever too much trouble, and they helped make Mum's last few days peaceful and calm.
I felt completely at ease knowing she was in the right place.

A sincere, heartfelt, thank you to you all.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.

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Review from Timothy B (Son of Resident) published on 3 June 2026 Submitted via Website
Overall Experience
The care given by Manju and her staff towards my mother was exceptional!! Mum stayed at Chestfield House for her last two weeks, the comfort we felt in her being there was invaluable. Every single member of staff was respectful, helpful and kind. The care didn't stop at mum either, the kindness shown to Dad and all us family was outstanding and I know we will be forever grateful. I can't overstate the lengths they went to to make sure we were ok. Thank you so much.

6 stars for management and staff!!!

Reply from Manju Joy, Manager at Chestfield House

We are pleased to hear that you are happy with the care we provide.

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Review from Jacqueline B (Daughter of Resident) published on 2 June 2026 Submitted via Website
Overall Experience

Having placed our dear mum in the care of Chestfield House care home, we as a family did not know where to turn or what to expect. We received amazing warmth and empathy as mum spent her final days receiving the best quality care we could have dreamed of. Not only had the staff got time for mum and her needs but also for us as a family. We felt we too were at home with mum in her last days. Excellent staff awareness of our circumstances and hands on management. The home made everything so much easier to process, as mum deteriorated they showed great understanding and managed to support us as well as our dear mum. I am so thankful.

Reply from Manju Joy, Manager at Chestfield House

We are pleased to hear that you are happy with the care we provide.

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Review from K C (Daughter-in-law of Resident) published on 14 May 2026 Submitted via Website
Overall Experience

First impressions are the home is a bit old fashioned and dated but very clean. They could do with a cash injection bcause it is a wonderful place. Manju the manager welcomed us, the hospital totally messed up the discharge but the home calmly welcomed Jim and settled him with warmth and care. Every member of staff we met in 4 days seemed to genuinely care, they treated Jim with dignity and warmth but also cheerful and with humour which was needed. I stayed overnight when it became clear we didn't have long. The staff all night checked I was ok as well as Jim, they listened to me, brought me tea and were amazing. They all deserve a pay rise! Thank you

Reply from Manju Joy, Manager at Chestfield House

Thank you for your kind feedback. I will share this with the rest of the team.

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Review from David B (Son of Resident) published on 7 May 2026 Submitted via Website
Overall Experience

All the family thought that our mother was treated with dignity and respect during her time at the care home. She was attended to with great care, much more so than she had been previously whilst in hospital. Thank you. The staff were very welcoming to all the visitors and answered any questions we had about her care.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were pleased to hear that you were satisfied with the care and support provided. We appreciate you taking the time to share your experience.

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Review from Janet B (Daughter of Resident) published on 7 April 2026 Submitted via Website
Overall Experience

Thank you to all the staff at Chestfield House for the care they give my mum during the last few weeks of her life. Mum came to you Christmas Eve, from hospital. Her last Christmas was special. The family were welcome and we were able to sit in the dining room with her. The staff treated mum with care, compassion and respect, as they did to all the residents. As I live so far away when mum wasn't strong enough to answer my face time calls they arranged a member of staff to be there to help. They took their time to talk on the phone when I called. The room was lovely and food looked delicious. Everywhere was clean. Thank you again

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were pleased to hear that you were satisfied with the care and support provided. We appreciate you taking the time to share your experience.

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Review from Sandra A (Daughter of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience

Mum went into Chestfield House for 2 weeks respite, As we were trying to care for her at home. This relief was noticeable very quickly. Mum loved the room & the bed. The staff & nurses were friendly & very kind to Mum. I was able to be a daughter & not a carer. The same for my Dad. Her last few days were tough & heartbreaking but made all the more less stressful by the love & attention she received from everyone. They are a wonderful team and should all get a payrise! Thank you so much.

Reply from Manju Joy, Manager at Chestfield House

Thank you for taking the time to share your feedback about our nursing home. We sincerely appreciate your kind words and are truly pleased to know that you had a positive experience with our care and services. It means a great deal to our team to hear that our efforts made a difference. We remain committed to providing compassionate, high-quality care to all those we serve.

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Review from Tracy I (Daughter of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
Thank you to Manju and the team of Chestfield House, for your kindness and compassion to not only to Ian, during his last few days but to ourselves, the family.

We feel very grateful he was able to come to you, to be cared for. Your home is clean, fresh and most of all homely. Every member of staff, were friendly and smiling every day.You made a very difficult time, a little bit easier.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your kind feedback. I will share this with the rest of the team.

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Review from Gloria H (Wife of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
My husband was treated with dignity, respect and care by all the staff during his stay, as were our family.
I was treated particularly well, being fed and watered while visiting my dying husband. The food was nice with plenty of variety.
The home is spotlessly clean and I could not fault it.

There are plenty of activities too for those who wanted it.

Reply from Manju Joy, Manager at Chestfield House

Thank you sincerely for your kind words and for taking the time to share your positive experience. Were truly delighted to know that youre happy with the care and support you received. Your feedback means a great deal to our team.

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Review from Ian H (Son of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

I cannot fault the care of the staff at chestfield house, expert attentiveness and compassion, food was obviously cooked fresh and looked delicious, very friendly approachable staff who cannot do enough for you! Dad had a very comfortable last few days of his life and his care was brilliant.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were pleased to hear that you were satisfied with the care and support provided. We appreciate you taking the time to share your experience.

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Review from Jane M (Friend of Resident) published on 24 February 2026 Submitted via Website
Overall Experience
My dear friend is a resident and is so well looked after and happy here.
The staff are always pleasant and helpful.
I care very much about my friend and as long as she is happy then so am i.

And a bobas that we are always asked if we would like a nice cup of tea

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know you are satisfied with the care and support provided.

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Review from Jenny B (Niece of Resident) published on 16 January 2026 Submitted via Postal Card
Overall Experience

The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.

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Review from Leanne R (Great-Niece of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.

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Review from Caroline M (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card
Overall Experience

It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt supported, knowing he was safe, happy and well looked after.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from Steven C (Son of Resident) published on 24 November 2025 Submitted via Website
Overall Experience
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.

Communications are responded efficiently and professionally. Visitors are always welcome, and the team are always flexible to visitors needs.

Reply from Manju Joy, Manager at Chestfield House

Thank you for taking the time to share your feedback about our nursing home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Chestfield House.

Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Chestfield House.

Meet the Team (2)

Manju Joy
Manju JoyJob Title:Registered ManagerJoined: 2004

I qualified as an RGN in 1997. After this, I worked in India and the Middle East till 2003. I moved to England in April 2003 and started working as a nurse in April 2004 at Chestfield House. In October 2006, I became the Deputy Manager at Chestfield House. In 2017, I qualified as a BSc Nursing student from Canterbury Christ Church University.

Kitima Parchment
Kitima ParchmentJob Title:Head chefJoined: 2017

I have worked here since 2017 and I am qualified in advanced food safety. I always helped out in the kitchen but took over as chef in April 2024. I love cooking and take pride in preparation, often focussing on a particular cuisine, new dishes and also cooking a wide variety of dishes - all kinds of food. Also my family always enjoys my dishes.

Frequently Asked Questions about Chestfield House

What types of Care is Chestfield House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chestfield House have?

There are 23 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Chestfield House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Chestfield House to the centre of Whitstable?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestfield House to verify any information. View our terms and conditions. Chestfield House has an Enhanced Service -more info.