Chestfield House

The level of care and commitment I witnessed was exemplary. I could not have wished for a better environment for my mother's final days.

Walking into the home for the first time it had a warm, friendly atmosphere. Nothing was too much trouble. My husband was looked after with great care, as well as myself. I could never thank them all enough. They always went the extra mile. I made a good choice.

The manager and her team of professional carers have provided my mother an exemplary standard of care over the past thirty months. Every member of the team is approachable and friendly, including all the auxiliary staff and those providing additional services such as hair care and chiropodists. Mum is always clean and well presented on our visits and has a happy disposition. Communication with Chestfield House is excellent!

Very good staff.

My father needed twenty-four hour care. The care home made my father very welcome and made him very comfortable. Care they gave him was outstanding. When my mother visited my father they made her feel very comfortable with the place and gave her time to talk about his needs etc. Staff were very good. Please give this place some thoughts for your loved ones. A very big thank you to them all. My father passed away and support the staff gave was brilliant. Well done to this care home. Many thanks.

The care home stepped in when my father was terminally ill and we were unable to treat Dad at home. Within 24 hours of asking for help, my father was settled into the home and was receiving excellent treatment and was stabilised. Instantly we could see that the staff were caring, professional and competent to look after Dad’s needs. Although Dad’s time at the nursing home was short, it made an incredible difference to Dad’s end of life journey. I cannot thank the staff enough for this.

My brother was transferred from the hospital as he needed 24-hour care but this is an environment that was more like a home. Although very sick he enjoyed being able to have pictures and photographs around him, reminding him of his loving family. the home has an atmosphere of peace and love. You could not fault any member of staff who were all very caring and respectful to both my brother and all his visitors. I can honestly say that nothing was ever too much trouble. My sincere thanks for all you did for my brother.

My father was only there a few weeks but the care and consideration shown to my father and family members were of a high standard by all members of the staff. Thank you all for looking after us all at a difficult time.

I cannot thank the staff and the care home manager enough for all the care and attention given to my mum over the last 5 years and in particular the last few weeks of her life. My mum was bedridden, vulnerable and in the early days she was very confused but throughout her time there, she was treated with great care and attention.

My wife was only there a few weeks but the care and consideration shown to my wife, myself and my family were of the highest standard and I cannot thank all members of the staff enough for the very professional and friendly care that my wife received.

The care provided to my dad for the last three months was exceptional. Suffering with dementia, the staff were able to effectively communicate and understand his needs. My thanks to all of the staff but in particular, the care home manager and senior nurse who not only cared for my dad but also myself and other family members in a kind, compassionate and supportive manner.

The manager was always keen to engage and make sure the care being given was correct and they were also very supportive of us. The home was being repainted whilst we were there.

This is the second time one of my loved ones has used Chestfield House Care Home. The staff treated both as part of a loving family. I was told by both "thank you for finding the home. The staff are lovely".

Staff were very friendly and would go out of their way to help, very well led by the main two.

My aunt accepted she was bedridden and had to be in a nursing home. She had nothing but praise for the staff and the care she received. When I visited I could see how much they thought of her and they were so kind to us. I cannot answer all the ratings as I did not visit that often.

The manager and her team provided my father with care and support during his last couple of years when he was at his most frail and vulnerable. He was treated with patience and dignity and the team communicated how he was getting along and were really quick to tell us every time he became poorly. We were concerned about how he would fair in a care home but the team made his final time peaceful and made sure he was well looked after. Thank you to all the team and those that work at the home.

This was the perfect place for Auntie. It started with the excellent professionalism of the manager who takes an interest in the medical care as well as the admin of the home. Then the nursing and care staff who treated Auntie not only with respect but as a friend, spending time chatting to her about TV, books and whatever else she wanted to talk about. And not forgetting the kitchen staff who tried to tempt her even with goodies when she did not feel like eating and being as accommodating as possible. She was full of praise for the staff and loved looking out at the flowers and birds in the garden.

Thank you all so much.

I have the utmost admiration for everyone at Chestfield House and although the building is very old it has a warm, comfortable feel that felt like home. Auntie was happy in the last months of her life and I always felt welcomed. The team never failed to keep me informed of her progress and any issues that arose. I am very grateful to Chestfield House for making her last few months the best for her. Thank you all so much.

I was lucky enough to secure a place in the home for my husband to receive his end-of-life care. The care he received was excellent. The staff responded to his needs which varied from day to day and treated him with respect and dignity. At end of life, his children and grandchildren were visiting from abroad and we were always welcome and treated with great kindness. I include all staff in these comments as the domestic and catering staff were as important to his care as the manager, nurses and carers.