Chestfield House

I have the utmost admiration for everyone at Chestfield House and although the building is very old it has a warm, comfortable feel that felt like home. Auntie was happy in the last months of her life and I always felt welcomed. The team never failed to keep me informed of her progress and any issues that arose. I am very grateful to Chestfield House for making her last few months the best for her. Thank you all so much.

I was lucky enough to secure a place in the home for my husband to receive his end-of-life care. The care he received was excellent. The staff responded to his needs which varied from day to day and treated him with respect and dignity. At end of life, his children and grandchildren were visiting from abroad and we were always welcome and treated with great kindness. I include all staff in these comments as the domestic and catering staff were as important to his care as the manager, nurses and carers.

My mother was in Chestfield House from September 2022 until she passed away after a stroke in January 2023. The manager and the whole team were fantastic. My mum had been in another care home as well as a prolonged visit to hospital, and Chestfield was a different class. The staff were caring, respectful and empathetic, and my mum's time there, albeit relatively short, was the happiest period of her final years. Mum was a fussy eater, but the food was great and she really appeared to enjoy it. The rooms are certainly not at 5-star hotel standards, but they are nice, clean and in my mother's case, bright. She was very comfortable there. My family and I are very grateful to the manager and her team, they made Mum very comfortable and that made us very comfortable. I'm going to give everything the highest rating. I feel that they genuinely did the very best for my mother, and in gratitude the least I can do is give them the very best from me. Thank you to everyone at Chestfield.

The care home did a fantastic job of looking after my dad and even my mum when visiting my dad. The staff were really lovely and helpful, and the food was fantastic. The care my dad received was wonderful.

I chose this home for the excellent nursing care. Knowing when my mother needed it she would be well cared for like my father had been ten years ago.

The staff here are amazing and genuinely care about the residents. Mum often said how lovely they are. The food is super too - Mum had a good appetite so always looked forward to mealtimes. A massive thank you from me.

All of the nursing staff showed care and compassion during my fathers end of life care at Chestfield House. I felt that everyone did their level best to keep Dad comfortable at all times and there with him at passing. If you want to mee an "angel", you will find several at Chestfield House! I did. Thank you.

My dad sadly passed away yesterday after only nineteen days at the home. We knew when Dad went in that it wouldn't be long as he was deteriorating quickly but the staff at the home could not have been better. They looked after Dad with care and respect and we genuinely feel that he could not have got better care elsewhere. He was especially difficult to look after because he was blind and deaf, which made it difficult for the staff to communicate with him, especially as they did not know him before he went in. I would also like to thank the staff for the way that they treated my mum. When Dad went in, he was supposed to be ten days in isolation because of the Covid rules, but because he was so poorly, they let Mum in two days early. Although they let her in, they waited until I could go in with her on the Thursday before they talked to us about our expectations, wishes and what to expect. Again, they did this with care and compassion, not only for my dad but for my mum as well.

I would have no hesitation in recommending Chestfield House to anyone looking for a home for their loved one and have done so in the past.

The team at Chestfield House have unwavering care and compassion not only for their residents but their families also. The team are always very communicative when needed, bringing any concerns to the family's attention in a timely and sensitive way. We would recommend to anyone needing residential or nursing care that Chestfield House was a safe place for our mum to be cared for, encouraging her to live as full a life as able in these very difficult times with Covid. Our minds were put at rest knowing she was there.

Thank you all for your devotion to these frail and vulnerable people in making their final years as best as can be.

I cannot thank them enough for the care they gave him.

The only thing I wish was that they let me see my husband before he got too ill to talk. I realise Covid is the reason, but I desperately wished I could have seen him sooner.

At a very restricted time during Covid, I can only say that Chestfield House staff done everything they could to make me feel safe and supported emotionally at a time when I felt devastated that my father had to go into nursing care. Nothing was too much trouble, I could ring at any time to be reassured and visits were very controlled and safe. Dad always looked presentable and clean, also his room.

Although my mum was only at the home for two weeks I was very happy she was there and being well looked after. As soon as I spoke to the manager I knew Mum would be in good hands. Even though I hadn’t met her I felt I could trust my mum into the care of the manager and her staff. They are very warm and welcoming and I immediately felt part of the “team”. I was kept informed of Mum's health and was consulted fully when there was need for a doctor. Mum was in isolation but as soon as it was clear she was slipping away I was phoned and was able to go in. Unfortunately Mum slipped away peacefully before I arrived. The aftercare was very sympathetic and always the first thing asked was how I was and coping. Everything done was carried out in a very caring and professional manner.

I found the manager and deputy manager to be extremely supportive to us both when my husband first moved to Chestfield House. I felt my husband was very, very well cared for and safe in the home. A doctor was always consulted when he was unwell and I was kept informed. He was bedbound and kept clean. I admire the way the staff coped during the pandemic, which was a very difficult time for staff and residents. Thank you Chestfield.

My mother moved into Chestfield House at the staff of the pandemic as her previous nursing home closed suddenly. She was understandably distressed and anxious at the sudden change. All staff made sure she (and ourselves) were welcome, and she settled well. We know she received nothing but the utmost care. She sadly died this month, but all staff have been so kind to me, helping me through this sad time.

whilst she was staying at the nursing home.

My mum has been here for about a year now. It is such a lovely home, very clean and bright. The staff are wonderful, always very helpful. I know that my mum is very well cared for. I would definitely recommend Chestfield House.

My Mother has been living at Chestfield House Care home for a year now. She has been well looked after by a very friendly care team. I would have no hesitation in recommending the care home to others.