
The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)

I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)

Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)

The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)

I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)

Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants close to Chestfield House.
Nursing and Dementia care is delivered within the home which has Registered Nurse cover over 24hrs. The environment is pleasant and homely and care person centred.
Care Provided by Chestfield House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person centred care
The price(s) shown are provided by the care home. Contact Chestfield House for full pricing details and T&Cs.
Contact Chestfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Manju Joy(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (4)
Visiting
- Visitors welcome at any time.
Parking
- Car Park on site.
Chestfield House Reviews (127)
Chestfield House has a Review Score of 9.8 (9.816) out of 10, based on 40 reviews in the last 2 years.
Over all time Chestfield House has 127 reviews.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
Thank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
Thank you so much for your kind words and for taking the time to share your positive experience. We're delighted to hear that you're happy with the care and support provided.
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
Thank you for taking the time to share your feedback about our nursing home. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care and services.
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would not hesitate to recommend Chestfield House.
Thank you for taking the time to share your feedback about our nursing home. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care and services.
My mum went into Chestfield House in March 2025 for palliative care. The staff are all amazing and made myself and family so welcome. We couldn't have asked for better care for our mum, when mum passed away there in August 2025 the staff were so supportive and caring. Thank you all so, so much.
Thank you for your kind feedback. I will share this with the rest of the team.
The staff have been great at looking after my mum. They were considerate and kind at all times. I was always welcomed at the home when I went to visit.
Thank you for your review, we value all feedback as this helps us to improve our service where required.
Lovely warm friendly staff - nice location and property. My mother received excellent care. We valued the fact that we could visit her at any time, and being local, this meant that we could call regularly. Mum was always well-presented, which meant a lot to us.
Thank you for your review, we value all feedback as this helps us to improve our service where required.
Cannot fault anything else.
We found from the first visit Chestfield House was very homely the atmosphere was calm and quiet.
My friend's room was clean and well maintained.
Thank you for your kind feedback. I will share this with the rest of the team.
There are no visiting times, just turn up when ever you want (if late at night let them know), with this in mind, mum was always dressed, washed and in clean bedding right up to the end. Through Mum's health ups and downs, the staffs and doctors communication has from day one been excellent, we never felt out of the loop.
Thank you for everything.
Thank you for your kind feedback. I will share this with the rest of the team.
I would like to thank all of the staff for their kindness, dedication and professionalism while caring for my late father. His stay was short but at that time he was clean and tidy with fresh clothes every day, and his room was always clean. I would also like to thank them for their friendliness and patience with us both. I was able to visit any time during the day which was a huge bonus. It is extremely well run and the staff and management should be very proud of themselves.
I would like to say, if I was I the same situation again I would recommend Chestfield House in a heartbeat.
My brother's final weeks was made more comfortable by the professional help he received here.
Many thanks to all involved in his final days.
Caring, understanding and friendly staff. My dad was looked after with respect and kindness. The management team and nursing staff were excellent. It was a difficult time and the staff were always available.
Thank you for your kind feedback. I will share this with the rest of the team.
Overall I was very happy with the care mum received and would recommend Chestfield House to anyone looking for a nursing home. At a difficult time, the manager and the staff made sure mum was as comfortable as possible and I am very grateful for that.
Thank you for taking the time to leave such a thoughtful review.
The care, kindness and compassion cannot be faulted. The staff have a difficult job, but showed nothing but gentleness and thoughtfulness throughout. I can never thank them enough for looking after my poorly mother and supporting me as well. With regard to accommodation, to be honest, the home is in need of updating in respect of furniture, sleeping etc. Overall, I am very happy with the care my mother received in the final days of her life. The staff deserve a medal.
Thank you for your kind feedback, I will share this with the rest of the team.
My mother-in-law, sadly, died on 1st October at the grand old age of 104!! She had been a resident in Chesterfield House for nearly 6 years. She arrived in December 2018 for end of life care. But the staff had other ideas and within a year she had gained weight and was happy and definitely, thankfully, was nowhere near end of life. The management and nursing teams made her last years so full and happy. She loved every minute she was there and loved every member of staff. I really cannot thank them enough for the unbelievable work they do. Long may it continue.
Thank you for taking time to leave a review, we are so pleased our home has impressed you in all areas.
The manager and staff were friendly, caring and supportive, could not do more for my mum while she was there under palliative care. While the staff were excellent, I feel the whole building could do with a complete upgrade, although I felt comfortable that my mother was secure. Can't praise the staff enough.
Thank you for your kind feedback, I will share this with the rest of the team.
Each time I phoned, whoever I phoned knew my Father and knew what was happening with him. They provided him with excellent, loving care and this will forever be appreciated. Many, many thanks to all.
Thank you very much for the care home review and your kind words. It's a big inspiration for myself and my team members.
When a very dear relative came to Chesterfield House for end-of-life care we as a family cannot thank the manager and all her staff for the first-class care and attention to detail. They were very kind considerate and very subtle in their approaches and made us feel happy in the knowledge that great care and attention was being carried out. Even on our visits, their kindness to us was second to none, especially in the final days our our dear family member. We cannot thank them enough for their continued care and kindness during our visits and to our dearest relatives. Thank you all so much it was very much appreciated.
Thank you so much for taking the time to leave us a review. I will of course share your lovely feedback with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chestfield House.
There are no upcoming events for Chestfield House.
Awards / Recognitions (5)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Chestfield House.
Meet the Team (2)

I qualified as an RGN in 1997. After this, I worked in India and the Middle East till 2003. I moved to England in April 2003 and started working as a nurse in April 2004 at Chestfield House. In October 2006, I became the Deputy Manager at Chestfield House. In 2017, I qualified as a BSc Nursing student from Canterbury Christ Church University.

I have worked here since 2017 and I am qualified in advanced food safety. I always helped out in the kitchen but took over as chef in April 2024. I love cooking and take pride in preparation, often focussing on a particular cuisine, new dishes and also cooking a wide variety of dishes - all kinds of food. Also my family always enjoys my dishes.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestfield House to verify any information. View our terms and conditions. Chestfield House has an Enhanced Service -more info.