Barchester Friston House Care Home

414 City Way, Rochester ME1 2BQ
Review Us
9.8 132 Reviews
  • Barchester Friston House Care Home, Rochester
Friston House makes the most of pleasant grounds and a versatile interior to provide top quality nursing care and dementia care in a residential and nursing environment with professionals available round-the-clock.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided by Barchester Friston House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1624

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Friston House Care Home to find out the exact price for your requirements.

Contact Barchester Friston House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Friston House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Ana Pasoi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (81)
  • Couples/Companion Rooms (0)

Parking

  • Free parking on site

Barchester Friston House Care Home Reviews (132)

9.8

Barchester Friston House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 41 reviews in the last 2 years.
Over all time Barchester Friston House Care Home has 132 reviews.

Overall Experience
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Date Published
  • 132
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Reviewer Connection to Barchester Friston House Care Home
  • 58
  • 26
  • 10
  • 5
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  • 4
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  • 3
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  • 1
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Total of 132, showing 41-60
Review from David W (Brother of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
First of all, many thanks, indeed, for everything you have done for my brother. I saw how caring all the staff are, no matter how hard it is to deal with my brother for the past few months. And in his most difficult time, I saw one of the team leaders who put so much dedication and care into my brother,
she is an absolute star that no matter how busy she was, she stayed with my brother, spoke with him, encouraging him to eat, she sang to my brother and even he was closing his eyes, I saw my brother smile. She never failed to update me and give me assurance for my brother's well-being. I saw how much she cared for all the residents and with no expectations in return from the family. She really has a big heart. Thank you ever so much to the team leader and all the staff. She deserves to be rewarded and the home is lucky to have this kind of staff. Thank you so much Barchester Friston House Care Home.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for this wonderful review. This means so much to my staff that you have taken the time to write a review for them. Postive feedback is always gratefully received. It was a pleasure…read more
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Review from Kevin P (Son of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Family BBQ was a success. Really enjoyed the day nice to see everyone enjoying themselves. Food was very nice, also the staff very friendly looking forward to the next time.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for your lovely review, it really means a lot to the staff that you have taken the time to send one. They all work so hard to ensure that the residents and families had a good time.
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Review from Lianne F (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fourteen months exemplary support. Complete confidence in staff to look after Dad with care and compassion. They reassured and engaged with him, helpful and approachable. Dad joined in with various activities which enhanced his quality of life. He enjoyed sitting in the courtyard, singing/dancing along
to visiting musicians, a river trip. After a month in hospital, Dad returned to Nightingale Walk. The turnaround in his well-being was astounding, due to dedicated nursing and care, skill and talent of the staff, plus them taking extra time and patience. They anticipated and met all his needs with a high standard of professionalism. He was treated with dignity, respect and kindness. They genuinely cherished him, knew his likes/dislikes, sense of humour, shared smiles. Medication accurately monitored and administered, including palliative care. We were kept informed thoroughly and all treated so tenderly at the end. Barchester Friston House Care Home is exceptional, filled with remarkable people.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you for your fantastic review, I will ensure that your kind words will be passed on to the staff. Positive feedback is always gratefully received. It was such a pleasure caring for you Dad.…read more
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Review from Claire E (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Friston House enough. We got the news that my elderly mum would be discharged from hospital, baffling to us when she was in such a fragile state physically and mentally. Friston House was beyond helpful, arranging to undertake a care assessment of my mum in hospital on the same day,
and lining everything up for her to arrive at Friston House the next day. In a fraught time, they went above and beyond.
Her care during respite was second to none.
The home treated Mum like a permanent resident from day one.
The thought that went into even the configuration of her room to try to settle her as quickly as possible was not overlooked. The time that went into ensuring thorough reviews of her acute medical needs was invaluable.
All the staff were incredibly caring, putting Mum's needs at the forefront of mind. Even after the end of respite care, Mum was never out of thought; they tracked down a missing top and sent it in the post, so very kind.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for taking the time to leave a positive review. It is so lovely for the team to hear that they are appreciated for all their hard work.
Kind regards.
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Review from Sally O (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent care manager, on top of things and responds promptly to any queries.
All care staff seem genuinely fond of the residents and very approachable.
The housekeeping staff also very friendly and respond to any requests with grace.
Laundry arrangements good but often Mum has few underwear and
sleeping garments even though she was admitted with plenty.
Reception staff excellent.
Activities staff try very hard to keep residents occupied with varying activities.
Very pleased that we chose Friston House for our mum.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for your lovely review. I will pass on the review to our team who will be so pleased, as it means a lot to them. Thank you.
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Review from G M (Son of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the staff attentive and caring when dealing with my mother. The home is kept very clean and they arrange many different activities to keep the residents stimulated. At the end of the day I wanted my mother safe and cared for. She is here
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for your great review, it means so much to the staff when you take the time to do this. it is a pleasure caring for your mother.
Kind regards,
Sandra
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Review from Sarah W (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a great care home; I wouldn’t want my mum to be anywhere else. She is so settled and happy and, most importantly, safe and looked after. The activities and visits are so enjoyable for her. All the staff are so caring, and the food is amazing.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for this fantastic review; it really means a lot to the staff and me when you take the time to complete a review. I will ensure that the staff get to read this. It is always a…read more
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Review from Ally S (Daughter of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I first visited Friston House in October 2022 and was impressed with the facilities and staff. Mum had quite complex needs and the nursing manager took the time to talk to me at length about the care they could provide. She was very honest, but also re-assuring in her answers and I added Mum to the
waiting list. Sadly, Mum was only at Friston House from December to January 2023. She was on the 1st floor and the nurses and carers were lovely and very welcoming to Mum. Every time I visited, one of the nurse's would come and update me. Mum was on a lot of medication and had complex needs, but the staff were brilliant and ensured that all of her needs were met. They made a huge effort to help Mum settle in and really encouraged her to meet other residents and get up and participate with the activities. When Mum became unwell they updated me and then checked in every few days whilst she was in hospital. A special thank you to the staff.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for your kind review, we really appreciate you taking the time to write this. The staff will be so please that you have taken the time to do this.
Kind regards.
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Review from L C (Daughter of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled into Friston House. The staff are always kind and friendly. Dad is in a safe home. Nothing is too much trouble for the staff. Thank you.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for your lovely review. It's a pleasure looking after your dad here at Friston.
Kind regards.
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Review from Jackie G (Daughter of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot say thank you enough for the care given to our mum during her time at Friston House. This is an excellent care home and all the staff are fantastic. When Mum could no longer live independently at home we found Friston House and knew straight away Mum would be happy there. The nurses/carers/activity
girls were all lovely and Mum soon settled in.
Mum especially enjoyed the activities available and she looked forward to the live entertainment and singalongs. All the staff seemed to know all the residents in depth – they soon realised Mum loved a chat so before long they knew Mum’s life story, all about her daughters and what her favourite tipple was.
The standard of care Mum received was second to none – we can't thank the team enough. Although it's their job they genuinely cared. We can’t find enough words to express our thanks and appreciation for looking after our mum to the end. A huge thank you to everyone at Friston.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear Jackie,
Thank you so much for a wonderful review. It was our pleasure to look after Mum, she was a lovely lady. I will ensure the staff see your review as it means so much to them when relatives…
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Review from Irene B (Daughter of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has spent another year at Friston House and celebrated her 101st birthday in April. Again, as last year we managed two family celebrations in the private dining room as well as a 'singalong' at which the staff and residents sang 'Happy Birthday ' to her. Both events were catered for by the head
chef and his team. They provided us with lunches from the daily menu, afternoon sandwiches and yet again a magnificent cake. I highly recommend this 'restaurant'! Our thanks go to all the staff, nurses, carers and the efforts of the activities team for their continued support to keep Mum happy and comfortable and motivated although she can be a bit 'stubborn' at times.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear Irene,
Thank you so much for the brilliant review that you have given us. It is an absolute pleasure looking after Mum. I am so pleased that you enjoyed her 101st Birthday day. It is lovely that…
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Review from John G (Son of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the staff to be wonderful and caring, they looked after my mum with compassion. We were very impressed with the kindness shown by all the staff. They enabled my mum to gain the strength to go back to her own environment. We can't thank them enough.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear John,
Thank you for your brilliant review, it is great when residents do so well and can go home. It was a pleasure taking care of your mum.
Kind regards.
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Review from Jan G (Daughter-in-law of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The accommodation and personal care was exceptional at all times. Friston gave my mother-in-law the extra help and support that she needed to get her over a life-changing operation, this gave her the confidence to return to her own home. She enjoyed and engaged in the social activities. We found the
staff to be compassionate and responsive with us as a family.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you for your lovely review, I will pass your kind words on to the staff. It is always great that relatives take the time to write a review.
It was such a pleasure taking care of your…
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Review from David C (Nephew of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident of Friston House for almost one year and has dementia and Alzheimers. Prior to moving there, she had been declining following a number of hospital visits but since then her condition has now stabilised and improved a little. The staff are very kind and caring towards her
and ensure she has good personal care. They help and encourage her to eat and drink so, while she is frail, she does seem otherwise physically quite well. Overall she seems very settled and content at Friston House which is a comfort to my family and me knowing that she is being well cared for.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear David,
Thank you so much for your lovely review, it means a lot to me and the staff when relatives send a review about the care their love one is receiving here at Friston House.
I will pass…
read more
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Review from E H (Daughter-in-law of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I cannot recommend this home enough! What a wonderful place. My mother-in-law spent the last 4 weeks of her life here and she was treated with care, respect and dignity at all times. She was in room 48 on the 1st floor. We were kept thoroughly informed at all times. The team of staff
and nurses engaged with her regularly. She was comfortable and clean. We have so much regard for the team on this floor. We were allowed to take our dog to visit too. Such passion and dedication. Thank you all so so much.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Thank you so much for your kind words, I will pass them on to the staff on the unit. We consider ourselves very privileged to look after your mother-in-law in the last few weeks of her life. She was a…read more
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Review from Phillip H (Son of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home now for 18 months and has always received excellent care. The staff are very friendly and competent. When I asked about visiting times I was told "This is Mum's home now, come when you wish". Also a very trying time for staff due to Covid.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear Phillip,
Thank you for taking the time to complete a review. We really appreciate the lovely words. It is a pleasure looking after Mum here at Friston House. It has been a difficult time…
read more
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Review from Sharon A (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home and staff are fantastic. There are activities three times a day if you want to join in. The food is fantastic and a good choice for fussy eaters. Mum felt safe staying here for two weeks after coming out of the hospital.
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear Sharon, thank you for your wonderful review. It has been a pleasure having your mum staying with us. We loved caring for her, and she is welcome back anytime she wishes.
I will ensure the staff…
read more
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Review from Lynn B (Daughter of Resident) published on 6 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent a very contented and well care for time while at Barchester, Friston Way. All the nurses, carers and other staff were always kind, compassionate and friendly. I am so grateful that they were there to care for her and support me at the end of Mum's life. Thank you, is not a big enough word!
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear Lynn, it was a privilege and a pleasure to be able to care for your mum here at Friston House. Thank you so much for your kind words, we really appreciate you taking the time to complete a review…read more
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Review from A W (Son of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father's entry into the home was a traumatic experience for my family, especially my mother. Friston have guided and assisted with unbelievable compassion throughout this ongoing period. From the moment you enter the home, everyone seems to understand our situation and seems to have a moment for
us as well as my father. I am unsure how we'd have managed to get this far without them. Thanks!
Reply from Sandra Verrell, General Manager at Barchester Friston House Care Home
Dear Andrew,
Thank you for taking the time to tell us of your experience that you have had here at Friston House. The staff appreciate the comments that you have given them. It is a pleasure looking…
read more
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Review from Rene D (Son of Resident) published on 19 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are fantastic and make this care facility what it is; outstanding. The staff are all caring, helpful, friendly, professional and attentive, and are always willing to go the extra mile. It has been a great relief to be able to trust care staff after a traumatic experience in an NHS hospital
and as soon as my Mum transferred to Friston House everything changed for the better. I am kept fully informed of all developments and staff are very responsive. The care is first class as is the food and ambience. The staff clearly work as a team which is so important. The explanation of my Mum having to be moved to palliative care was highly professional and compassionate and the staff have been proactive in seeking financial contributions from the financial authorities to help towards the costs of the care. I would recommend Friston House to anyone.
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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Barchester Friston House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for Barchester Friston House Care Home is calculated as follows: ( (408 Excellents x 5) + (68 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 485 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Friston House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (72)

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Meet the Team (10)

Ana

Ana Pasoi

Job Title: General Manager Joined: 2019

I’m Ana, the General Manager at Friston House and a passionate, dedicated nurse with a strong commitment to delivering high-quality, person-centred care. I’ve been a Registered Nurse since 2016 and have worked with Barchester since May 2019-a journey I’ve truly enjoyed and one that has allowed me to grow both personally and professionally.


Throughout my career, I’ve always been driven by a deep desire to make a real difference in people’s lives. My nursing background gives me a strong clinical foundation, but it’s my passion for leadership that allows me to support my team in delivering the best possible care. I believe in creating an environment where residents feel safe, respected, and truly at home, and where staff feel valued, supported, and empowered to do their best.
At Friston House, I work closely with a skilled multidisciplinary team to ensure that every aspect of care is tailored to each resident’s individual needs and preferences. Whether it’s supporting people with complex nursing needs or enhancing daily life through meaningful interactions, my goal is always to maintain the highest standards of care and dignity.
Leading Friston House is a privilege. I take great pride in building strong relationships with residents, families, and staff-and in fostering a culture of warmth, integrity, and excellence that truly reflects what great care should look like.

Becky

Becky Farrell

Job Title: Home Administrator Joined: 2025

My name is Becky, I’m the Home Administrator at Friston House Care Home I have a strong background in healthcare administration with over 25 years of experience.


Over the years, I’ve had the privilege of working in various roles, including managing teams and supporting services within the NHS and private sector. My focus has always been on ensuring smooth operations, supporting staff, and maintaining high standards of service delivery. Now, I’m at Friston House, where I’m dedicated to supporting my colleagues, and most importantly, helping residents, families, and friends navigate life in the care home.


I’m here to offer support and guidance to those who are living in or considering care with us.

Adela

Adela Lupu

Job Title: Dedputy Manager Joined: 2019

Hi,


I'm Adela Lupu, Deputy Manager here at Friston House.


I have a passion for nursing, and it was always my aim to qualify as a registered nurse, which I achieved in 2015.


I have worked here at Friston House since 2019 as a Senior Nurse and in 2022 went on to become the head of unit in Nightingale Walk.


In July 2025, I will take on the role of Deputy Manager at Friston House.


I enjoy caring for others, promoting their comfort and well-being. I am enthusiastic about supporting the residents, their families and my colleagues.


My main aim is to ensure that the residents have a good quality of life in a safe environment, as well as ensuring a high standard of care is provided at all times.

Ewa

Ewa Adamska

Job Title: Unit Manager/Care Practitioner Joined: 2020

My name is Ewa and I am a Care Practitioner who is currently undertaking a Degree as an Assistant Practitioner. I am also acting as a Unit Manager on the Phoenix Rise Unit. I have long experience in Health and Social Care supported by national qualifications. I am passionate about my role and residents wellbeing.


I am progressing in my career and developing knowledge and skills. I am dedicated to my residents and aim to improve their quality of life and provide a safe environment. I want to maintain a friendly atmosphere for all residents and their families and support them to feel comfortable at Friston House.


I have been with Barchester since December 2020 and enjoy working with an experienced and excellent team of nurses and care staff.


I look forward to welcoming you at Friston House and feeling here at home.

Nicol

Nicol Nasturas

Job Title: Acting Unit Manager Joined: 2019

I am a Care Practitioner and also Acting Head of Unit on the Phoenix Rise Community. I have worked here in Friston House since 2019 and was employed as a carer. In 2024 I went on to become Head of Unit in Phoenix Rise .


I have previous experience in health and social care supported by internal qualifications in the home as well as independent external qualifications. I am passionate about my role and thrive to provide quality care for all residents. I am advancing in my career and continue to develop my knowledge and skills, which I have been able to do whilst actively working.


I am dedicated to the residents and aim to improve quality of life and provide a safe environment. I am motivated to ensure all residents receive a high standard of person centred care, safety and dignity.

Janine

Janine Payne

Job Title: Administration Assistant Joined: 2020

Hi, I’m Janine, Admin Assistant and the homes Wellbeing Champion, I am the first point of call for enquiries and often will be the one to help guide you if your loved one is coming into our home. As Wellbeing Champion I am responsible for helping staff with any concerns they may have regarding their work, mental health or anything they may need guidance with. If you have any questions, I am the friendly face to help you at the Reception Desk.

Abin

Abin Babu

Job Title: Chef Joined: 2019

I am Abin, the Head Chef here at Friston House. I have enjoyed working as a professional chef for over 10 years and find the care industry a very rewarding environment. I am passionate about cooking with my specialist skill being desserts and pastries.

David

David Johnson

Job Title: Head of Activities Joined: 2023

I’m David, I have been working at Friston House since December of 2023.


I have a background in the visitor attraction sector as an events and activities manager, working with families to create engaging, fun activities that result in long-lasting memories. I believe that care home activities should be just as fun, engaging, inclusive to all and worthwhile. Either as a group, self-led or on a one-to-one basis.

Colin

Colin Porter

Job Title: Head of Maintenance Joined: 2024

My Name is Colin. I have just taken on the role as the New Head of Maintenance

A role I am dedicated to doing the best within my role.


My experience began at college where I undertook an apprenticeship in Carpentry and Joinery. I achieved City and Guilds and advanced City and Guilds.


I have helped build B&Q stores and travelled the world Working in five-star Hotels, for the last two years in the care industry as a maintenance operative.


You will always see me with a smile and be happy to help the residents and staff feel safe in the home.
If you have a leaky tap or need a picture hanging…..
I‘m your man.

Denise

Denise Spencer

Job Title: Senior Head Housekeeper Joined: 2024

Hi, I'm Denise


I started working at Friston House on December 24 as the head housekeeper. I have many years of cleaning and supervising behind me.


I love to work with my Team and support them so we can all provide a high standard of service to our residents. A clean, welcoming home is my priority. I also enjoy interacting with our residents and their families.

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