Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
Green Gates Care Home has a Review Score of 9.3 (9.299) out of 10, based on 38 reviews in the last 2 years.
Over all time Green Gates Care Home has 102 reviews.
5.0 out of 5
Thank you for your kind words. We are so glad that we have been able to make you feel supported and at ease through these difficult times. We are pleased to hear that your Mother is receiving high quality care and that she is benefitting from her stay with us at Green Gates Care Home. It is always wonderful to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.
4.0 out of 5
Thank you for your kind words. We are so pleased to hear that your Mother is always happy and it is lovely to hear that you can feel at ease knowing that your Mother is receiving high-quality care. It is always wonderful to hear words like "Friendly" and "Caring" being used to describe our staff. If there is anything we can do to make your mother's stay as comfortable as possible, please do let us know.
4.0 out of 5
Thank you for your kind words. It is so lovely to hear that you are impressed with the high standards of care provided at Green Gates Care Home. It is wonderful to know that your mother is happy and comfortable and that she is enjoying the delicious meals provided. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for leaving the staff at Green Gates Care Home a review. It is always great to hear words such as "friendly" and "loyal" used to describe our staff.
5.0 out of 5
Thank you for your kind words. We are happy to hear you love living at Green Gates Care Home. We hope to continue providing you with the best possible care.
5.0 out of 5
Thank you so much for leaving the staff at Green Gates Care Home such a positive review. We hope that you continue to enjoy your stay with us.
5.0 out of 5
Thank you for your lovely words. We are so pleased you feel so involved and filled with joy with the changes to our activities, something both you and your family are benefitting from. We will certainly pass your comments on to the manager.
5.0 out of 5
Thank you for your feedback. Please let us know if there is anything else we can do to make your stay as comfortable as possible.
4.0 out of 5
Thank you for your kind words. We are pleased to hear that your husband had a memorable 70th birthday and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
5.0 out of 5
Thank you for your lovely review. We hope to continue providing you with the best possible care. Thank you for choosing Green Gates for your stay.
5.0 out of 5
Thank you for taking the time to leave your lovely review. We hope Green Gates Care Home did everything possible to make the transition as easy as possible and we are glad to help you and your family through such a difficult time. We are very happy to hear you can feel at ease with your mother in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
3.0 out of 5
Thank you for your review. We are happy to hear you felt well cared for during your stay.
4.0 out of 5
Thank you for your lovely review. We hope Green Gates Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you are happy. Thank you for choosing Green Gates for your stay.
1.0 out of 5
We appreciate you taking the time to leave us your comments. Our residents' health and well-being is an absolute priority, if you feel you want to discuss this further, please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293. We have discussed your feedback with the home’s manager to help them continually improve their services.
4.0 out of 5
We appreciate you taking the time to leave us your comments. We have a genuine regard for all of our residents. We will discuss your feedback with the home’s manager to help them continually improve their service.
5.0 out of 5
Thank you for taking the time to leave your comments. We will certainly pass your comments on to the manager, please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
3.0 out of 5
We appreciate you taking the time to leave us your comments. We are very pleased to hear your loved one feels so well looked after at our home. Please let us know if there is anything else we can do to make their stay as comfortable as possible.
4.0 out of 5
1.0 out of 5
Thank you for taking the time to leave your review. We have discussed your feedback with the home’s new management team to help them continually improve their service. After our discussion with the home, they have confirmed that our resident’s health and well-being are an absolute priority and that measures were in place during the period the heating system was being repaired. The home is currently staffed accordingly and is on a recruitment drive for full-time positions for carers. Please let us know if there is anything we can do to make father's stay as comfortable as possible.
3.0 out of 5
We are very sorry to read about the experience you have had with Green Gates Care Home.
At Bupa Care Homes we take all complaints extremely seriously and we will fully investigate the issues you have raised.
If you could let us know the nature of your concerns and any further information about your complaint including the resident's name our complaints team will be able to send this information to the regional area responsible for that home, for them to respond to you in the first instance and to investigate further.
To escalate your concerns contact our Risk and Governance Team on 0113 360 4806 or by email to feedback@bupa.com and they will be able to do this for you.
The Review Score of 9.3 (9.299) out of 10 for Green Gates Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Spacious rooms available for residential or nursing care. Our bedrooms are tastefully decorated and offer en-suite facilities, some with garden views. All of the rooms are fitted with flat screen TVs, electronically controlled beds and telephone points. Residents are encouraged to personalise their room with their own possessions, such as ornaments, pictures and smaller items of furniture.
I am the home manager at Green Gates. I worked in the NHS for some years after qualifying as a nurse. My speciality was orthopaedics. When I had my first child I decided to leave the NHS and move into the care sector. I have now been a manager for approximately 10 years.
What I love most about my job is the variety - every day is different.
Outside of work, I live in Bicester with my husband and two children who are 7 and 12 years old. I enjoy reading and travelling.
I joined Bupa in 2018, initially as a carer. I completed my NVQ3 and became a senior carer before moving to the financial administrator role around 18 months ago. My job involves managing the financial accounts of all residents and keeping the system up to date. It also involves ordering, payments, managing petty cash and completing financial reports.
Before joining Bupa, I worked in retail management and various HR positions for about 16 years. Following my nan getting dementia - which progressed very quickly - and spending a lot of time with her, I thought a career in care might be something I could be good at. When I turned 40, I bit the bullet and applied at Green Gates.
I love being able to help people - whether it be residents, staff or visitors. If I can do something that makes their life a little easier or puts a smile on their face, I can go home happy.
I am a confident, hard-working woman and pride myself on doing a good job. I have RA which I manage well and do not let hold me back. I have a partner called Dave and one son who is nearly 25. Outside of work, I like music, books and a good horror film!
I qualified as a nurse in 1998 after completing a diploma in general nursing and midwifery in India. I worked in a hospital in India until 2002 before moving to the UK. I have worked for Bupa since April 2005.
I love my job - every day is different at Green Gates and I enjoy building relationships with our residents and their families.
I have two children and live with my family in Oxford. Outside of work, I love keeping active - going to the gym and for walks. I also like going to India to see my family and friends at least once every year.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Green Gates Care Home to verify any information. View our terms and conditions. Green Gates Care Home has an Enhanced Service - more info.
