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Green Gates Care Home

2 Hernes Road, Summertown, Oxford, Oxfordshire OX2 7PT
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Staff and carers have always been very helpful and friendly on my visits.Tessa B(Daughter of Resident/Service User)
Green Gates Care Home, Oxford
Green Gates Care Home, Oxford
Green Gates Care Home, Oxford

Set in the leafy North Oxford suburb of Summertown, Green Gates Care Home provides a welcoming, relaxed environment where comfort, companionship, and high-quality care go hand in hand.

Surrounded by attractive gardens with outdoor seating, the home offers a peaceful setting close to local shops, transport links, and the amenities of Oxford city centre.

Life at Green Gates is centred around the people who live there. The experienced and diverse team...  

Care Provided by Green Gates Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,540
Nursing CareFrom £1,599From £1,760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Green Gates Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sharon Lamb (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (40)

Green Gates Care Home Reviews (114)

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9.4

Green Gates Care Home has a Review Score of 9.4 (9.397) out of 10, based on 36 reviews in the last 2 years. Over all time Green Gates Care Home has 114 reviews.

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Showing 114 reviews matching selected criteria
Review from I D (Wife of Resident) published on 14 August 2020 Submitted via Postal Card
Overall Experience

Always helpful and courteous staff. They are taking good care of my husband.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for trusting us with your husbands care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from J M (Son of Resident) published on 12 August 2020 Submitted via Postal Card
Overall Experience

Great home.

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Review from A S (Resident / Service User) published on 31 July 2020 Submitted via Postal Card
Overall Experience
I have put 'good' for food. The trouble is I am a very fussy eater. But amazingly there are alternative menus available, when the kitchen is closed there are alternative menus available. When the kitchen is closed between 6.30pm and 6.30am, sandwiches, cereals are available.

I put 'good' for activities. I am in a battery-powered wheelchair and I want to be able to get into the garden myself but there are unsteady ramps at each door.

Reply from Stephen Rondel, Customer Adviser at Green Gates Care Home

Thank you for your genuine support, we hope Green Gates care home do everything they can to make living in the home as easy as possible.

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Review from S M (Resident / Service User) published on 31 July 2020 Submitted via Postal Card
Overall Experience

It certainly is a good place to live and it's nice to have other people to talk to. I have been missing the usual activities (cancelled because of the Coronavirus) but look forward to them restarting soon.

Reply from Stephen Rondel, Customer Adviser at Green Gates Care Home

It has been a difficult time for all our residents and we hope Green Gates care home did everything possible to make the last few months as easy as possible. Hopeful things will continue to get better and we can reintroduce more activities back into the home on a regular basis.

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Review from A J (Resident / Service User) published on 30 July 2020 Submitted via Postal Card
Overall Experience

I love my home.

Reply from Stephen Rondel, Customer Adviser at Green Gates Care Home

So happy to hear such lovely words from one of our residents, we are very grateful to have you stay with us.

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Review from R W (Resident / Service User) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Very caring - happy atmosphere. Willing to listen.

Reply from Stephen Rondel, Customer Adviser at Green Gates Care Home

Thank you. We hope Green Gates care home did everything to make life at home as enjoyable as possible.

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Review from D B (Son of Resident) published on 31 March 2020 Submitted via Postal Card
Overall Experience

Green Gates is a small home with a very family atmosphere. She was very pleased with the company and care. Once she became bedbound and was no longer able yo participate; she was thrilled by visits to her room, where staff spoke with her, trimmed her nails and fed. Their response was very warm, and I was well supported in her final moments by the night staff.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for the praise. We are very sorry about your loss, hopefully you can go away from this feeling like your loved one received the best possible care.

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Review from Sarah (Daughter of Resident) published on 19 March 2020 Submitted via Website
Overall Experience

My father is well cared for and comfortable. He has a good relationship with the staff, who recognise his individual needs. His health has improved and the staff are friendly and welcoming to family and friends.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for the kind words. We are very happy to hear you feel at ease with your father in our care.

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Review from Adam O (Cousin of Resident) published on 19 March 2020 Submitted via Website
Overall Experience

Green Gates Nursing Home was able to admit the resident at very short notice when it became clear that he needed help - so he was admitted later that day. He regained strength and mobility during his stay and was later able to transfer to a residential home.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for you review, we really appreciate the kind words.

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Review from Roger C (Son of Resident) published on 11 March 2020 Submitted via Website
Overall Experience

Care for my mother has been very good at Green Gates. Staff are attentive and courteous and the atmosphere is always calm and welcoming. Green Gates is a smaller residential home than she was in previously and there is a more domestic feeling to it that creates a positive vibe throughout.

Reply from Greta Narbutaityte, Customer Advisor at Green Gates Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care.

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Review from Carrie G (Daughter of Resident) published on 6 March 2020 Submitted via Website
Overall Experience

Such a lovely place for my dad to be. He is extremely well cared for by a fabulous team of positive, caring staff. The food is lovely and he is looked after and kept safe and very comfortable at all hours of the day.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for the praise. We are very happy to hear you can feel at ease with your dad in our care.

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Review from Anne V (Daughter of Resident) published on 6 March 2020 Submitted via Website
Overall Experience

My father is being well-looked after at Green Gates. The care team are well trained and understand his needs. I am reassured by the care and attention that he is being given here.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for trusting us with your fathers care, we really appreciate the praise.

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Review from Jennifer H (Wife of Resident) published on 6 March 2020 Submitted via Website
Overall Experience

I was very impressed with how my husband was looked after at Green Gates. I found the care staff very sympathetic and caring.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

It can be hard trusting your loved ones care with someone else, so we really appreciate the positive comments.

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Review from Peter J (Son of Resident) published on 6 March 2020 Submitted via Website
Overall Experience
The home seems more geared to people who are less able and need nursing care. In our experience, many residents seem unable to leave their rooms unaided. To a degree, this leads to some regimentation with tea, drinks, etc. being at prescribed times. Whilst understandable, some flexibility with more able residents would be beneficial. This follows through to the activities which appear geared to the wider group.
The gardens were lovely last year but at the time of writing the weather and lack of a gardener have taken their toll.

Overall the staff are friendly, caring and helpful.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for the positive feedback. We will discuss your comments with the home’s manager to help us continually improve our service.

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Review from Dom W (Son-in-law of Resident) published on 10 January 2020 Submitted via Website
Overall Experience
My father-in-law had a recent stay at Green Gates Care Home just before Christmas. This was due to an illness that we felt would be better looked after in a care setting. This was no easy decision, and the sense of guilt we had as a family was incredibly overwhelming. Right from our first visit to Green Gates though, we were made to feel so welcome. The staff treated us as if we had known them for years and we knew straight away that Green Gates was the best place for him.

The care that he received throughout his stay was second to none and we found everybody to be approachable and understanding of our needs as well as my fathers-in-law's. I pleased to say that during his time at Green Gates, he made a remarkable recovery and is doing better than ever. The food was brilliant, we even ate there a couple of times while visiting, and the facilities, although lacking an ensuite bath or shower, were perfect for what we needed.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for taking the time to leave such kind comments. We are very happy to hear about your father-in-law's recovery and hope to see you again in the future.

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Review from Andrew P (Friend of Resident) published on 10 October 2019 Submitted via Website
Overall Experience
I always feel that my loved one is well cared for and he always seems to be happy.

The home is always clean and I am made to feel welcome whenever I visit the home.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for such lovely feedback. We are delighted to hear you can feel at ease with your loved one in our care.

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Review from John M (Respite Resident) published on 20 September 2019 Submitted via Website
Overall Experience

My seven-night stay at Green Gates followed surgery at the John Radcliffe Hospital, Oxford. From the time I arrived until the time I left, the collective efforts of the management, nursing staff and general staff were truly excellent. They were all cheerful, professional and always available. I was always consulted on the meals I was served with, and the regular supply of tea and biscuits was most welcome. As indicated elsewhere on the form I would recommend Green Gates to anyone who was searching for a care home.

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for your kind words. We are happy you enjoyed your stay with us. We hope to see you again in the future.

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Review from A H (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

My mother was always treated with care and respect and her needs were met by very responsive staff. When I visited her, there was always someone to welcome us and to listen to any questions or concerns we had. The general sitting area was always warm and very clean and there was always somewhere we could sit and have a cup of tea together. The food looked delicious with a good choice each day. There were lots of personal touches that made her stay stress-free. The dedicated staff can't be praised highly enough. Well done - an amazing team!

Reply from Greta Narbutaityte, Customer Adviser at Green Gates Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team

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Review from M O (Wife of Resident) published on 26 November 2018 Submitted via Postal Card
Overall Experience
All the Green Gates staff, nursing, carers and office, are sympathetic to the needs of my deteriorating vascular Parkinsonism husband. As an elderly wife, I also appreciate the care given to him and the support to myself.
I must not forget the domestic staff or those in the kitchen and the chef who produces the food that my husband enjoys.

My son chose well with Green Gates.

Reply from Josephine Gaupholm, Customer Adviser at Green Gates Care Home

Thank you for your review of Green Gates Care Home. We are pleased to hear that you have been happy with the care given to your husband, and also the support you yourself have been provided. We will share your comments with the home manager. The Bupa Customer Care Team

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Review from Amanda S (Daughter of Resident) published on 17 September 2018 Submitted via Website
Overall Experience

I cannot praise Green Gates enough, they went above and beyond the call of duty. My mum was very poorly when she went in there from the hospital. She was treated with compassion, respect, dignity, kindness and lots of love and that was from all the staff. It was like home from home. I cannot thank them all enough, even in my mum's last days they allowed me to stay with her day and night.

They made sure I was ok and provided lots of hugs. I would recommend Green Gates to anyone. The love that they had shown was second to none and they made what was a very difficult time a bit easier. Thank you to the manager and the team.

Reply from Josephine Gaupholm, Customer Adviser at Green Gates Care Home

Thank you for your review of Green Gates Care Home. We are pleased to hear about your positive experience and appreciate your comments regarding the compassion, respect, and kindness your mum received from the staff. We will share your comments with the home's manager. Our deepest condolences for your loss, the Bupa Customer Care Team

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Spacious rooms available for residential or nursing care. Our bedrooms are tastefully decorated and offer en-suite facilities, some with garden views. All of the rooms are fitted with flat screen TVs, electronically controlled beds and telephone points. Residents are encouraged to personalise their room with their own possessions, such as ornaments, pictures and smaller items of furniture.

News (0) & Events (0)

News

There are no news items for Green Gates Care Home.

Upcoming Events

There are no upcoming events for Green Gates Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Green Gates Care Home.

Meet the Team (3)

Sharon Lamb
Sharon LambJob Title:Home ManagerJoined: 2023

I am the home manager at Green Gates. I worked in the NHS for some years after qualifying as a nurse. My speciality was orthopaedics. When I had my first child I decided to leave the NHS and move into the care sector. I have now been a manager for approximately 10 years.

What I love most about my job is the variety - every day is different.

Outside of work, I live in Bicester with my husband and two children who are 7 and 12 years old. I enjoy reading and travelling.

Louise De Fraine
Louise De FraineJob Title:Financial AdministratorJoined: 2018

I joined Bupa in 2018, initially as a carer. I completed my NVQ3 and became a senior carer before moving to the financial administrator role around 18 months ago. My job involves managing the financial accounts of all residents and keeping the system up to date. It also involves ordering, payments, managing petty cash and completing financial reports.

Before joining Bupa, I worked in retail management and various HR positions for about 16 years. Following my nan getting dementia - which progressed very quickly - and spending a lot of time with her, I thought a career in care might be something I could be good at. When I turned 40, I bit the bullet and applied at Green Gates.

I love being able to help people - whether it be residents, staff or visitors. If I can do something that makes their life a little easier or puts a smile on their face, I can go home happy.

I am a confident, hard-working woman and pride myself on doing a good job. I have RA which I manage well and do not let hold me back. I have a partner called Dave and one son who is nearly 25. Outside of work, I like music, books and a good horror film!

Milagrin Maskaren
Milagrin MaskarenJob Title:RGNJoined: 2005

I qualified as a nurse in 1998 after completing a diploma in general nursing and midwifery in India. I worked in a hospital in India until 2002 before moving to the UK. I have worked for Bupa since April 2005.

I love my job - every day is different at Green Gates and I enjoy building relationships with our residents and their families.

I have two children and live with my family in Oxford. Outside of work, I love keeping active - going to the gym and for walks. I also like going to India to see my family and friends at least once every year.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Green Gates Care Home to verify any information. View our terms and conditions. Green Gates Care Home has an Enhanced Service -more info.