Southerndown staff work tirelessly to provide outstanding care for all the residents
Bonnie May S (Granddaughter of Resident)
The activity coordinators are fantastic and run a great personalised programme throughout the week
K W (Daughter of Resident)
care home with delicious, nourishing food. Superb nursing care + expertise
L W (Friend of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
These prices are only a guideline, please contact Barchester Southerndown Care Home to find out the exact price for your requirements.
Visitors welcome at anytime with no booking required
The home have plenty of parking available in the car park
Barchester Southerndown Care Home has a Review Score of 9.8 (9.768) out of 10, based on 52 reviews in the last 2 years. Over all time Barchester Southerndown Care Home has 138 reviews.
Review from E H (Daughter of Resident) published on 16 July 2019
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5.0 out of 5
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Review from R M (Friend of Resident) published on 21 June 2019
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5.0 out of 5
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Review from Amy H (Daughter of Resident) published on 18 April 2019
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5.0 out of 5
Reply from Stacey Davies, Activities Coordinator at Barchester Southerndown Care Home
Thank you for your kind remarks. We endeavour to make Southerndown a true home for all our residents and I am pleased you found this to be the case.
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Review from Neil H (Son of Resident) published on 18 April 2019
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5.0 out of 5
Reply from Stacey Davies, Activities Coordinator at Barchester Southerndown Care Home
Thank you for your positive comments. Here at Southerndown, we take pride in giving the best of care, personally tailored to all our residents. I am pleased we were able to ensure that your father's last years were made as comfortable and dignified as possible.
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Review from I M (Son of Resident) published on 18 January 2019
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4.0 out of 5
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Review from Sandra M (Daughter of Resident) published on 21 November 2018
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4.0 out of 5
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Review from Patricia H (Daughter-in-law of Resident) published on 8 November 2018
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5.0 out of 5
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Review from Johnathon H (Son of Resident) published on 7 November 2018
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4.0 out of 5
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Review from J M (Son of Resident) published on 7 November 2018
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5.0 out of 5
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Review from Carole M (Daughter of Resident) published on 17 October 2018
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5.0 out of 5
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Review from Carolyn N (Daughter of Resident) published on 19 July 2018
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4.0 out of 5
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Review from S S (Daughter of Resident) published on 18 June 2018
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5.0 out of 5
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Review from Liz F (Daughter of Resident) published on 22 January 2018
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5.0 out of 5
The home is well run and beautifully presented without being intimidating. We were kept informed of all incidents and medical consultations and Mum was treated with nothing but kindness and respect.
After she died many of the staff were genuinely saddened and their good wishes were sincere and most welcome.
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Review from M N (Resident) assisted by family/friend published on 20 October 2017
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5.0 out of 5
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Review from Amanda T (Daughter of Resident) published on 31 May 2017
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4.0 out of 5
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Review from Dick O (Husband of Resident) published on 20 April 2017
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4.0 out of 5
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Review from Marilyn C (Daughter of Resident) published on 19 April 2017
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Overall Experience
4.0 out of 5
Reply from Mandy Vettraino, Manager at Barchester Southerndown Care Home
Dear Marilyn
I am sorry you are disappointed with the activities provided- our activity coordinator strives to provide a wide range of entertainment for all the residents and has in fact been nominated by staff and residents for an award. I will ask our activity coordinator to meet with you and your father to discuss how we can improve his activities and entertainment.
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Review from Amanda W (Daughter of Resident) published on 10 April 2017
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4.0 out of 5
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The Review Score of 9.8 (9.768) out of 10 for Barchester Southerndown Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.768 for Barchester Southerndown Care Home is calculated as follows: ( (492 Excellents x 5) + (85 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 599 Ratings = 4.768
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Southerndown Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 51 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jul 2019
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Job Title: General Manager
Joined: 2020
Hi, I'm Shilpa, and I am the General Manager here at Southerndown Care Home. Welcome to our website.
I have been a registered nurse since 2012, and elder care is my passion. Before working at Southerndown, I was the Deputy Manager at one of our sister homes.
I love working for Barchester and leading the team in the care and support of residents to provide a quality service that meets their individual needs. We have a truly lovely home and a fantastic team.
At Southerndown, we are creating a community that is as homely, happy and active as possible. Striving to make sure the residents are leading interesting, fulfilled lives is at the centre of our aims here. We treat every resident with the care that we would want shown to our own family.
Please feel free to drop in for a chat and to learn more about life at our home.
Job Title: Deputy Manager
Joined: 2021
Hi, I am Subra, I am the Deputy General Manager here at Southerndown Care Home.
I have been working at Southerndown Care Home since July 2021. I have completed a B.Sc. Nursing and gained very good knowledge from my time in a Surgical Intensive Care Unit in India.
I am passionate about my job and I love caring for the elderly. I started my journey in Southerndown as a Pre-registered Nurse before I became a Registered General Nurse. I have been promoted to Deputy General Manager since March 2023. I am happy to take on the new role and support our General Manager in creating an outstanding care home environment.
Currently, I am doing my NVQ-5 (Diploma in Leadership and Management) to further develop my leadership skills.
Job Title: Head of unit
Joined: 2011
Hi, I am Letty and I am one of the Heads of the Unit here at Southerndown.
As the Head of the Unit, I am responsible for making sure that our residents receive wonderful first-class care and are also involved in all the decision-making surrounding their care. Our residents deserve to be treated with respect and compassion due to our own elderly relatives.
I love my job and I am always doing my best to ensure every day is a happy day, and that the staff are always smiling, singing and most of all caring!
Job Title: Registered General Nurse
Joined: 2021
Hi, I'm Sridhar and I am proud to be a nurse at Southerndown.
My team and I are dedicated to providing the absolute best nursing care possible to each and every resident. Whether a resident needs full nursing care or simply a bit of extra support, all of us are on hand to ensure that everyone who lives here can continue to enjoy life.
Job Title: Senior Nurse
Joined: 2019
I have worked at Southerndown Barchester since 2019.
As a Senior Nurse my role is to ensure clinical support within the home for our residents, but ensuring I can come to work and put smiles on the resident's faces and make a difference to their lives is the most rewarding part of what we do.
In my spare time, I like to learn new languages as I believe it fosters personal growth whilst understanding more cultures and opens doors for me to travel and embark on visiting different parts of the world
Job Title: Head Chef
Joined: 2024
Hello there, my name is Mangesh and I am the Head Chef at Southerndown.
I am passionate about cooking and I love my role here at Southerndown. I joined the team in 2024 and one of the best parts of my job is meeting our Residents and finding out what their likes and dislikes are - I truly enjoy preparing home-cooked favourites and it's very rewarding to see everyone enjoy chatting over a delicious meal and a glass of wine.
I love to work with the nursing and care teams to ensure that the food is not only tasty but also nutritious.
Job Title: Activities coordinator
Joined: 2013
Hi, I am Stacey, I have worked at Southerndown since 2013.
I enjoy providing various activities for our residents, such as gardening groups, trips out in the minibus, quiz days and art therapy, among the many things we enjoy doing.
I also hold a monthly Memory café, which all family and friends are welcome to attend.
I look forward to meeting you all.
Job Title: Administrator
Joined: 2016
Here at Southerndown, I am responsible for all of the administration within the home, both for the residents and the staff.
Relatives often pop in to see me, I enjoy listening to them and learning about their relatives, as it helps me to develop an understanding of the residents more personally.
Job Title: Activity Co-Ordinator
Joined: 2023
I have been with the team at Southerndown since 2023
People ask me what I enjoy about my job and the answer is easy... 'the people'. It's the small things that make the difference every day, seeing people smile and seeing someone respond positively to interaction. We offer a great life enrichment programme at Southerndown and every day is different but enjoyable.
In my spare time, I like to spend time in the garden, I enjoy sewing but mostly love spending time with my grandchildren
Job Title: Second Chef
Joined: 2018
Hello there, I'm Andrei and I am the Second Chef and part of the hospitality team at Southerndown Care Home.
I joined the team as a General Assistant in 2017 before transferring to the care team as a Care Assistant for 3 years, following which I supported the home with maintenance for a short period before joining the kitchen team, where I believe I've found my place. The home and management here have been super supportive and we all work together to ensure the home runs smoothly, it's so important.
My favourite thing about my job is seeing the residents enjoy our food, and the meals we prepare. Seeing empty plates is a reward for me and the kitchen team.
In my spare time, I enjoy spending time with my lovely wife, walking my dog and visiting the theatre and cinema and a spot of cycling when time allows.
Job Title: Care Assistant
Joined: 2022
Hello, my name is Charity and I am one of the Care Assistants here at Southerndown Care Home.
I joined the home in 2022 and I absolutely adore my job, caring for our Residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do. I like to help people and when I see them happy it brings me joy.
Outside of work, I have four children who keep me very busy, but an important part of my life is my church community, where I volunteer at food banks, soup kitchens and coffee mornings. I like to cook African cuisine, but I do love a good roast potato too!
Job Title: Maintenance Assistant
Joined: 2024
Hello, my name is Huda and I am a Maintenance Assistant here at Southerndown.
I take great pride in my work, keeping the home safe for our residents. The best part about the job is getting to know Residents well, having great chats with them and hearing all about their life history.
I’m always happy to help.
Job Title: Housekeeper
Joined: 2022
Hi my name is Tracey and I've been part of the housekeeping team here at Southerndown since 2022.
I enjoy working as part of a team to make sure the home is kept fresh, clean and tidy and I support Residents to remain as independent as possible.
By far the best part of my job is the Residents, they all bring their own individual stories and experiences and they are always keen to share these with me when I am cleaning their room.
Job Title: Head Housekeeper
Joined: 2017
Hi, my name is Sasha and I am the Head Housekeeper at Southerndown Care Home.
I started my journey at Southerndown as a Senior Carer, which I thoroughly enjoyed and was the foundation for me here. Over the years though I have supported different roles across all departments including, activities and hospitality. I love the Whole Home Approach here at Southerndown - everyone chips in.
I joined our wonderful Housekeeping Team in 2024 and I take immense pride in maintaining the home that exudes warmth, comfort and cleanliness. I approach every task with dedication and care and I enjoy transforming a room into a serene sanctuary for our wonderful Residents.
Housekeeping is not just a job for me, but a fulfilling passion that brings both satisfaction and a sense of accomplishment.
In my spare time, I love spending time with my family and grandchildren and travelling the world with my husband.
Job Title: Care Assistant
Joined: 2017
Hello, I'm Adrian and I am a Care Assistant here at Southerndown Care Home.
I joined the team in 2017 as a Night Care Assistant and I feel completely fulfilled by my job every day. I enjoy caring for our Residents and making sure they are settled and rested at night time. I remember my parents and grandparents and I only wish they would have had the same care, attention and support our Residents receive at Southerndown. I am very proud of my work, the home and my colleagues.
I am originally from Romania, where in my younger years I played 1st league football, however those days are sadly behind me, but I am now a keen football follower and support Liverpool football club.
Job Title: Administration Assistant
Joined: 2025
Hi, I'm Emma, and I am the Administration Assistant here at Southerndown Care Home.
I joined the team in April 2025, and I am one of the first people you will see when you walk into the home – you will always receive a warm and friendly welcome!
I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.
Outside of work, I enjoy socialising with my friends, taking part in pub quizzes, and I am a keen gardener.
I enjoy being part of the wonderful staff team at Southerndown and look forward to meeting you all when you visit.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Southerndown Care Home to verify any information. View our terms and conditions. Barchester Southerndown Care Home has an Enhanced Service - more info.
