Arbrook House Care Home

I love working at Arbrook House. The team always make sure our residents are happy and feel at home. There’s plenty going on and we have strong links with the local community so feel free to pop in and speak to us anytime.

I am the Clinical Deputy Manager at Arbrook House, a role I stepped into on 8 August 2025 after joining Bupa in 2018. Since the beginning of my journey with Bupa, I have been committed to delivering high?quality, person?centred care and supporting the development of our teams.

I began my nursing career in the Philippines after completing my Bachelor of Science in Nursing at Wesleyan University. When I moved to the UK in 2002, I explored different areas of nursing, but it was within the care home sector that I truly found my calling. I was drawn to the continuity of care, the opportunity to build meaningful relationships with residents, and the ability to make a real difference in their quality of life.

My dedication to residents and colleagues was recognised early in my Bupa career. Just one year into my role, I was honoured to receive the British Empire Medal (BEM) from the late Queen Elizabeth II for my service during the COVID?19 pandemic. This recognition strengthened my passion for adult social care and inspired me to continue developing as a leader.

What I enjoy most about working in care is the privilege of making a positive difference every day. Being part of someone’s journey — especially at their most vulnerable moments — is something I truly cherish. I value the trust our residents place in us and the chance to support their families with compassion and reassurance.

Supporting my team is also a huge motivation for me. Helping others grow, guiding new nurses, and fostering a safe, positive environment gives me great fulfilment. Knowing that our care brings dignity, comfort, and joy to the people we look after gives my work deep meaning. For me, care is not just a job — it is a vocation.

I’m a proud mother of three wonderful children — Margarethe, Jericho, and Andrew — who inspire me every day. Family is central to who I am. Outside of work, I enjoy supporting Filipino organisations in the UK, taking part in cultural events, and promoting women’s empowerment, leadership development, and the growth of internationally educated nurses.

In my spare time, I love dancing, which helps me relax, express myself, and stay connected to my cultural roots. I also enjoy reading and attending professional development events that keep me inspired. Living locally in Esher allows me to stay closely connected to Arbrook House, our residents, and the team, giving me a strong sense of belonging and enabling me to support the home whenever needed.

I joined Bupa in June 2012 as a weekend receptionist at Wingham Court care home and stayed until 2017 when I was promoted to financial administrator and relocated to Arbrook House. In January 2024, I was promoted to resident experience manager and financial administrator at Arbrook House.

I enjoy working closely with residents and colleagues as well as meeting and supporting friends and families. It's fulfilling to be able to make a positive impact on their lives and create a supportive and caring environment.

Outside of work, I am very family-oriented and enjoy spending time with my loved ones. In my free time, I enjoy outdoor activities such as walking and meeting my friends for a catch-up. I also enjoy cooking different dishes for my family. I live locally and I appreciate the close-knit community and the opportunity to be involved in local events and initiatives.

I joined Bupa on 30th March and have been working as an Activities Coordinator since then. Although I am relatively new to the role, I have quickly developed a strong passion for creating meaningful and engaging experiences for residents.

Before entering the care sector, I worked primarily in trade and warehouse roles. However, during the COVID-19 pandemic, work in those industries became limited, prompting me to explore new opportunities. This led me to take on a role as a Healthcare Assistant, where I discovered a genuine interest and passion for supporting others. That experience inspired me to continue developing my career in care, ultimately progressing into my current role as an Activities Coordinator. I find the work incredibly rewarding and take great pride in contributing to residents’ wellbeing and quality of life.

The most fulfilling aspect of my role is knowing that I can make a positive difference to someone’s day. Whether through organising activities, providing companionship, or simply sharing a conversation, I value the opportunity to bring joy, comfort, and engagement to residents.

I live locally to the home and feel proud to be part of the Arbrook team, which I believe is one of the best care homes in the area. Outside of work, I have a strong passion for wildlife, nature, and photography. I enjoy spending my free time capturing landscapes and wildlife through photography, as well as staying active with hobbies such as boxing, hiking, wild camping, and exploring new places. I also enjoy learning new skills and continuously challenging myself both personally and professionally.

I am a registered general nurse and also a finance administrator.

I started working as a registered nurse for Arbrook House in January 2016 and have just celebrated my 10-year service with Bupa.

I am in my second year working as a finance administrator at Arbrook House.

I moved to the UK from the Philippines in 2009 and began my career in the care sector as a student, and began working as a care assistant. My experience in the care home sector inspired me to pursue professional registration as a nurse, allowing me to combine my nursing qualifications with hands-on health care experience.

In 2012, I became a registered nurse, and in 2015, I completed an MSc in Nursing and Healthcare at the University of West London. In 2016, I started working at Arbrook House as a nurse, and I have continued to grow professionally within the organisation ever since.

I am grateful to Arbrook House for the ongoing support and opportunities that have enabled me to develop my career and contribute meaningfully as a member of the healthcare team.

What I enjoy most is being able to use my skills and experiences to deliver the care and support that enables residents to meet their daily living needs. I also find it rewarding to support and work alongside colleagues, helping them to be effective and confident members of the care team.

Outside of work, I value spending time with my family and friends. Although my family is based in the Philippines, I am grateful for technology, which allows me to stay closely connected with them despite the distance. I also enjoy spending time with friends and relaxing at home, particularly watching films, which helps me unwind and reflect. I live locally to Arbrook House, and being part of the local community enables me to build strong connections with the people we support.