Good and clean environment. Lots of happy residents, including my sisterJamie H(Brother of Resident/Service User)
Good and clean environment. Lots of happy residents, including my sisterJamie H(Brother of Resident/Service User)
Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes.
Wingham Court features comfortable en-suite bedrooms and a number of lounges, where residents can relax and socialise. The home benefits from four acres of beautifully well-maintained gardens.
The therapy department has a fully equipped gym, providing slow...
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Wingham Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 46 reviews in the last 2 years.
Over all time Wingham Court Care Home has 186 reviews.
My nephew has been a resident of Wingham Court Care Home for a while. Wingham Court provides excellent care through its staff, who are caring and focused on the residents. The management team always respond quickly to any questions and provide useful feedback. The nurses are excellent, and we think it is a good care home.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with the care provided for your nephew, Please let us know if there is anything we can do to make your nephew's stay as comfortable as possible.
As a family, we have been very satisfied with the care they give our relative. Despite him being difficult sometimes, there is always a member of staff willing to give us a few minutes of their time to discuss anything. The food always looks very good.
Thank you for taking the time to leave us your review. We are glad that you have always found the staff to be approachable. Please let us know if there is anything more we can do for your loved one.
I like the way the staff care for my mum. I can now come in and visit my mum which I like better than the times in Covid.
Thank you for taking the time to leave us your feedback.
This care home was recommended by a retired social worker and when my dearest friend became ill and impossible for him to live alone in his house, this home was the first I considered and I was right to think of it as I am very pleased with the level of care and its quality. I am particularly pleased with the level of physiotherapy available to him as a consequence he has already improved in his coordination and balance. I am extremely satisfied with the professionalism of the staff.
We appreciate you taking the time to leave us your comments. It is lovely to hear that your dearest friend is making progress and improving in our home. Please let us know if there is anything we can do to make your friend's stay as comfortable as possible.
Caring home, lovely rooms, great grounds to walk around and lovely staff who are very kind, caring and thoughtful.
Thank you for your review. It is always so nice when our staff are described using words like "kind, caring and thoughtful". Thank you for choosing us to care for your loved one.
Staff are helpful and kind, I would recommend Wingham Court to anyone.
We appreciate you taking the time to leave us your comments. Thank you for your recommendation.
Always top care and help. Could be a few more activities geared towards men's interests. But overall very good. Sometimes a bit concerned about some residents "shouting", not their fault but concerning. Food, the only shortcoming is lack of good salads and summer food.
Thank you for your feedback. I will certainly pass your comments about the activities and food on to the home manager. Please let us know if there is anything in particular your loved on would enjoy. Thank you again.
Wonderful care home. Everyone from the management level down showed my wife love and care. Level of care is excellent, and my wife's quality of life very much enhanced by the care she received.
Thank you for your kind words. We are glad to hear that your Wife has a renewed quality of life in our care at Wingham Court. We certainly hope to continue to provide her with the best care possible.
I like this home and its staff but I have not really been allowed to see much with covid. I think the rules do not make any sense. It's like a prison, but I know it's not your fault. Mum likes it here so I'm happy about that.
Thank you for taking the time to leave us a review. We have a duty of care to all our residents and staff and have been following advice from PHE with regards to Covid regulations but we appreciate it has been a very difficult time. We hope the staff have helped you to keep in touch as much as possible and we are looking forward to welcoming you for a visit to see your Mum soon.
The staff are very friendly and helpful.
We appreciate you taking the time to leave us your comments. It is lovely to hear words like 'Friendly' and 'Helpful' to describe our staff. We hope to continue providing your Sister with the best possible care.
An exceptional and talented team give this care home a buzz that brings smiles to all their residents' faces. The on-site facilities allow for constant rehabilitation and the perfectly manicured grounds provide air and space for the residents to move freely and safely, while the daily activities alleviate any boredom and every resident is encouraged to participate. My family and I cannot thank the carers at Wingham Court enough, for everything they have done to look after my father and grandmother, they now feel like family and having spoken to other families of residents, know this isn’t a one-off. They care deeply and do everything in their power to get things right the first time. That is the greatest appeal for families looking for care of a loved one.
Thank you for your lovely review. We are happy to hear you feel like a part of our Wingham Court family. It is always nice to know that the efforts of our staff to do everything they can is appreciated so much. Thank you for your recommendation.
On the occasions we have visited, my brother has always been well cared for and I have always been informed if he has been unwell or admitted to hospital.
Thank you for taking the time to leave your review. We are glad to hear you feel your brother is being well looked after and that you are kept informed of how he is doing.
I was shown the testing area and tests carried out most efficiently. This was my first visit to see my mother-in-law and the experience was very professional.
Thank you for your review. It's so good to know that we are open to visits again under the COVID rules and this has been carried out professionally. I hope that this continues and maybe in time, rules may relax to make it even easier. If there is anything else we can help you with, please do let us know.
My sister is so well looked after and all the nurses are lovely to her. They are very caring and we are more than happy for her to be here.
Thank you for taking the time to review our home. We are happy you feel satisfied with the care your sister is receiving and if there is anything else we can do, please just let us know.
My experience is very good.
My daughter has been a resident at Wingham for about 6 years and we have found that the care and attention she has received during that time has been excellent. In these difficult times, it is good to know that although we are unable to visit there we are assured that the care she receives is of the highest standard.
We appreciate you taking the time to leave us your comments. We are so happy to hear that you feel your daughter's care has been excellent and that you feel so comfortable with her in our care. Thank you again.
The staff are very friendly and caring. Always made to feel welcome when visiting. Mum is happy being here and always smiling.
Thank you for your review. We are always happy to hear words like "friendly and caring" used to describe our staff and it's lovely to hear your Mum is always smiling. Thank you for choosing Wingham Court for her care.
Generally, my brother is happy here. The rooms are lovely as are the grounds, and there are always lots of activists planned. Unfortunately, the food is not to a very high standard and rather mediocre and uninspiring.
We really appreciate your comments, thank you for taking the time to leave us your review. We thank you for your compliments about our home. All reviews are very important to us so we will certainly take all of your feedback on board. Please let us know if there is anything else we can do for you.
I trust the staff to care for my wife well, and communicate any issues to me. This has been particularly relevant over the lockdown period when face to face visits have not been permitted.
Thank you so much for taking the time to leave us your kind feedback. We are so pleased that you're satisfied with the care your wife is receiving in our home. Please let us know if there is anything else we can do for you.
My sister has been a resident here for 12 years and is happy and settled. The staff are very caring and during the pandemic, have been supportive to the whole family. I would certainly recommend Wingham Court to anyone with similar needs.
Thank you for your recent review. We are glad to hear that your sister feels well looked after and is happy in our home. It's been hard this last year - not being able to see loved ones but we now have procedures to make visits more accessible. If there is anything else we can do for your sister, please just ask.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing and residential care – long and short stay care available for adults over 18 years. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
Wingham Court Bupa Care Home in Claygate has organised a busy summer of activities for residents to make the most of the sunshine. The Activities Team led by senior activity...
Residents at Wingham Court Bupa Care Home have created a remarkable collaborative interpretation of Klimt’s ‘Woman in Gold’ portrait. Thirty residents produced forty-eight unique canvases, incorporating Art Nouveau elements, using...
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The team at Wingham Court Care Home work incredibly hard to make the residents feel safe and cared for. The staff take pride in the work they do and care very much for all our residents. We are like a big family here!
I have been Unit Manager at Wingham Court since 2018, and I joined Bupa in 2016. I began my career as a pre-registered nurse until I got my NMC PIN in February 2017.
Then, I became a registered nurse/staff nurse from 2017 to 2018, until I became a Unit Manager.
I am an overseas nurse, recruited and sponsored by Bupa from the Philippines. I have experience in Adult/Critical Care Nursing in the Philippines, which helped me pursue a career in the care home sector in the UK.
Being able to make a difference in someone's life and to be part of their journey encourages me to continue my career in Care Services. I enjoy seeing the positive impact of the care we deliver in Wingham Court, to both our residents and their families.
I have been living in the UK since 2016. My family is back home in the Philippines and my husband just recently joined me in the UK last year. I live local to Wingham Court.
If I'm not working, I enjoy going out for walks or going to places around the UK with my friends. I like to try new adventures on my travels. I am a coffee lover and I enjoy trying different cuisines.
My career at Wingham Court began in 2017, I took a short break in service but returned to work in 2023. I have been in my role as Senior Activity Co-ordinator since the beginning of 2024.
I initially joined Wingham Court as a Care Assistant. I have completed several courses over the years to progress my knowledge and skills to support my development. One role that I experienced was Mental Well-Being Co-ordinator, working closely with residents who live with Dementia.
I moved to the UK from the Philippines, and back home I was working with the Squadron Director of the Philippine Coast Guard Auxiliary, assisting and promoting the safety of life and property at sea - to help protect the marine environment. We also supported community events and search rescue operations. It is in my nature to care for people, and it was my job to take good care of civilians for their safety and I was there to support them in whatever they needed.
I also studied Care back home, I completed my training in hospitals. I took good care of both my Grandparents and my Dad. Caring is my passion and I love making a positive difference in people's lives.
I enjoy working alongside my Care Services team very much. I go home feeling proud each day that I have made our residents smile and led fun activities for everyone to join. Making a difference is my inspiration.
I was born in the Philippines, in a place known for its clean and clear water, with numerous wonderful waterfalls - called Libacao Aklan. I am one of six children. My late dad was the former Chief of Police in my hometown while my mom had a little trading business.
I love fashion, and I used to participate in beauty pageants. I also love singing, in fact, I was a vocalist in a band and performed in front of a big crowd back home. Some of my hobbies are DIY, reading books, Zumba (I am a licenced instructor) inspiring others and promoting physical, social and mental wellbeing. Lastly, I am a rising digital creator on the Metaverse social media platform.
I began my career with Bupa in 2021, beginning as a Bank Nurse at Wingham Court and working up to becoming a full-time Registered Nurse.
While I was completing my degree in Nursing, I carried out two placements at Wingham Court as part of my course. Once I had finished my studies, I worked in a Neuro Hospital to gain more experience, but I always knew I wanted to come back to work at Wingham Court.
I enjoy working alongside my Care Services team very much. Every day at work is different and I love making a difference in people's lives.
My hobby is tennis, both playing and watching. I like travelling, and working at Wingham Court allows me flexibility in my working hours to ensure I have a good work/home life balance. I am married and have a little boy, Raphael, who is almost 21 months.
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