Springfield House Nursing Home

6 Stoke Road, Cobham KT11 3AS

Springfield House is a nursing home providing quality care for people over the age of 65. Springfield House offers a range of care services tailored to individual needs, offering long-term nursing care, palliative care, respite and short-term care, and day care. The home also has the provision to provide care for a limited number of people living with dementia. The care staff are fully trained to provide high standards of care for residents.

Bedrooms at Springfield House are all single rooms and the majority have ensuite facilities. They are light and spacious and residents are encouraged to bring personal items and furnishings to help them feel more at home. There is a quiet, large garden where residents are encouraged to spend time in the warmer months relaxing or taking part in activities.

Residents are supported to continue hobbies and interests as well as take up new ones. A number of activities and events are offered, including social engagements such as a summer garden party and a Christmas carol service.

Owner: Springfield House Nursing Home

Person in charge: Marie Buys (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 25

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Nursing Care Single £1350 – £1350 (These prices are only a guideline, please contact Springfield House Nursing Home to find out the exact price for your requirements.)

Fees include everything except personal items (hairdressing, newspapers and podiatry etc.).

Fees levels are negotiable depending on level of care required.

We do accept fees paid by social services if they are topped up by relatives/residents to agreed levels.

Payment of monthly fees is due in first five days of the month

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Springfield House is located on the Stoke road between Cobham Village and Stoke d'Abernon. The home is situated on the corner next to the Esso petrol garage and is within walking distance of the Stoke d'Abernon train station.

Visiting:

Springfield House welcomes all visitors and invites guests to contact the home to arrange a viewing. A member of staff will be more than happy to answer any questions.

Family and friends visiting residents at the home are welcome at any time.

Parking:

A small private car park is located at the front of the building. It is accessed from the main road

Latest Care Quality Commission* Report on Springfield House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for Springfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Springfield House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.409 for Springfield House Nursing Home is calculated as follows: ( (11 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 22 Ratings = 4.409

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.62 Points relating to the number of positive Reviews for Springfield House Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.4 Target = 0.370

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Springfield House Nursing Home has a Review Score of 8 (8.029) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springfield House Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springfield House Nursing Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

I have found the care home to be warm and welcoming.
The staff are very friendly and kind.
The atmosphere of the home is similar to a small hotel which I feel is a huge benefit to the residents.
The staff and management are always willing to help fulfil an individual's needs.
I would, and have, definitely recommend Springfield House.

How likely would you be to recommend Springfield House Nursing Home? Extremely Likely

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Excellent care and wonderful staff.

How likely would you be to recommend Springfield House Nursing Home? Extremely Likely

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

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