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24-hour care services are offered for all residents. All staff have regular in-house training, NVQ training and attend courses relevant to care of the elderly.
Heatherdene has 27 spacious rooms with a passenger lift. 23 rooms are ensuite (4 rooms with no ensuite). Heatherdene has one dining area, two lounges and an...
Care Provided by Heatherdene Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
• Food and drink whilst the Service User is on the premises. Special diets can be catered for by prior arrangement as required.
• 24 hour care and attention (on a non exclusive basis)
• Heating and lighting.
• Use of the common areas of the home, such as, lounge, dining room.
• Access to additional services such as, hairdressing, chiropody, occupational therapy. Other additional services will give rise to an additional charge being made to the Service Users account, these include Newspapers and Toiletries.
The price(s) shown are provided by the care home. Contact Heatherdene Nursing Home for full pricing details and T&Cs.
Contact Heatherdene Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Southcare Homes
- Private Owned
Person in charge
- Beena George (Registered Nursing Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 2
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Visiting
- No restriction with visiting
Parking
- Car park available
Heatherdene Nursing Home Reviews (86)
Heatherdene Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 30 reviews in the last 2 years.
Over all time Heatherdene Nursing Home has 86 reviews.
Staff worked hard to keep residents occupied Management were very good.
Thank you for your review. We were all very fond of your loved one.
The nursing home was very helpful when searching for respite care for my elderly mother. The process was very smooth and professional. The nursing care provided was very good during her stay. The whole home was spotlessly clean and fresh. Her room was a good size, views of the outside and had all she required.
Thank you for your review, we were glad to be able to acre for your mother.
Every member of staff were kind, caring, compassionate and treated her with dignity for her last chapter of life.
Nothing was ever to much. She was comfortable, pain free and cared for by the most beautiful people.
I cannot thank all the staff enough for making my Mums final days so very peaceful.
Thank you for your kind review. We were glad to be able to care for your lovely mum.
Heatherdene Nursing Home where very good to my aunt and really took the time to provide her with the best care possible. She had been in and out of hospital/other care homes with no long term stability, Heatherdene gave that to her.
The staff were always knowledgeable and caring and provided stability for my aunt and piece of mind for her family and friends.
Thank you for such a lovely review. We were glad to be able to care for you aunt.
Heatherdene Nursing Home. Is home from home. On arrival, my mother-in-law settled in very quickly. The staff very professional, kind and caring. Heatherdene is a well-managed home. I found the communication excellent when visiting my mother-in-law, updating me how she was/had been. Which I found very reassuring. Heatherdene is a very clean home and my mother-in-law enjoyed the food very much. The staff always welcoming on visits along with a nice cup of tea and slice of homemade cake. I would highly recommend Heatherdene.
Thank you for your lovely review, it was a pleasure to care for your mother-in-law.
Staff are always welcoming and helpful. Keeping us up to date with mum's care.
I like the monthly care where residents' rooms are deep cleaned and stats taken on residents' health.
Thank you for your lovely review. We are glad to be able to care from your mum.
Lounge redecoration will soon be finished -star for facilities
Thank you for your lovely review, we are glad to be able to care for your mum.
Visiting family members were also looked after very well.
Thank you for your review, we were glad to be able to care for your dad.
A very professionally run care home with exceptional caring staff who treated my father as though he was their family member. My father has sadly passed away but throughout his last few days the staff gave me and our family constant up dates to his well being. On the final day of my fathers life we were called and taken to his room where the lighting was dimmed and classical music was playing softly in the back ground. Upon his passing the two members of staff were just as upset as us having looked after Dad for several years. The next morning when we returned to clear his room each member of staff that spoke to us gave their condolences which really touched us. At Heatherdene the staff are very caring and do treat your family member as family. You are always met with a warm cheery smile when ever you enter and more importantly you always see the same staff members day in and day out which is good because you can build up a good relationship between Carer, Cared For and Family
Thank you for such a lovely review. It was a pleasure to care for your dad.
They were friendly, caring and professional throughout, making a very difficult time for my mum and us as a family as easy as it could have been.
Thank you for your lovely review. We were glad to be able to care for your mum.
Excellent nursing care, a lovely homely feel when you walk through the front door, always greeted by friendly staff who are very supportive and take great care looking after their residents. Cleanliness is great too and so to the food.
Thank you Julie for such a lovely review. It was a privilege to be able to care for your mum.
My sister in law was admitted for end of life care and spent her last two weeks in Heatherdene. She was treated with care, compassion and dignity, which made her passing so much easier for the rest of the family to cope with.
Thank you for your lovely review, It was a privilege to be able to care for your sister in law.
I am happy with the care he is receiving and have seen an improvement in his condition, despite being on palliative care.
The staff all seem pleasant and welcoming and I am always able to enquire if needed. I would certainly recommend this home to friends.
Thank you for such a lovely review. It is a pleasure to care for your dad.
It is a very well run nursing home. A big thank you to all staff.
Thank you, for your lovely review. It is a pleasure to care for you stepfather and always to see you.
I cannot emphasise strongly enough how kind and generous the care for my loved one was in Heatherdene Nursing Home. At all times, he was treated with dignity and compassion and staff chatted to him about his interests and life outside Heatherdene. When the end came as we knew it would, his care was excemplary and your wonderful staff were sensitive, kind and professional as always.
Thank you for your lovely review. It was a pleasure to know and care for your stepfather.
My husband was cared for at Heatherdene for almost 3 years. I visited daily but on the rare occasions when I couldn't be with him knowing he was in their care gave so much peace of mind. Their kindness and support, to me also, was so very much appreciated.
Thank you for your lovely review. We were glad to be able to care for your husband.
I am so relieved to have found Heatherdene for my mother. From my very very visit, Heatherdene has always been a welcoming and friendly place. The staff are clearly very caring and know all the residents extremely well. My mother is receiving outstanding care there and has improved significantly since arriving 18 months ago. She enjoys being brought into the lounge every day and the stimulation she receives through both staff and resident interactions plus the daily activities has really added to her quality of life. I would highly recommend Heatherdene to anyone looking for a supportive and caring home.
Thank you for such a lovely review, it is a pleasure to care for your mum and welcome you on your visits.
Mum was in Heatherdene for 7 years until she recently passed away. The love, care and respect she was given by all staff in this time was second to none. My utmost thanks go to all concerned, especially in the last days of her life when they cared for me as much as for Mum.
Thank you for such lovely review. We were glad to be able to care for your mum.
My friend has received wonderful care for the last 4 years at Heatherdene Nursing Home. The staff gave her excellent care, they treated her with dignity and were so kind and friendly. They also supported me when I needed it.
Thank you for such a lovely review, we were glad to be able to care for you friend.
I can't thank Heatherdene enough for the outstanding care my mother received during her end of life care. I would thoroughly recommend Heatherdene to anyone looking for a nursing home.
Thank you for your lovely review, we were glad to be able to care for you mother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 06 Aug 2026
We took our tastebuds to Greece this week with a delicious bakalva tasting. Our resdients enjoyed sampling this traditional Greek sweet treat. Armchair travel provides us with a wonderful opportunity...
- 06 Aug 2026
We took our tastebuds to Greece this week with a delicious bakalva tasting. Our resdients enjoyed sampling this traditional Greek sweet treat. Armchair travel provides us with a wonderful opportunity...
- 20 Jul 2026
With the weather being so hot and our armchair travel destination being Spain it was a perfect opportunity to have a go at making our own fans
There are no upcoming events for Heatherdene Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heatherdene Nursing Home.
Accreditations
There are no accreditations posted yet for Heatherdene Nursing Home.
Meet the Team (1)

I've been in the care sector for over 25 years, initially qualifying as a Cardiac Theatre Nurse in 1994. I joined the Southcare Group in 2002, progressing from a Registered Nurse (RGN) to the Registered Manager of Heatherdene Nursing Home in 2014. I always put the needs of others before my own and strive to make sure residents, staff and their families are all happy. I am passionate about my home, Heatherdene, and leading the way in inter-generational partnerships to improve the lives of our residents and everyone involved.
Frequently Asked Questions about Heatherdene Nursing Home
What types of Care is Heatherdene Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heatherdene Nursing Home have?
There are 26 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Heatherdene Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heatherdene Nursing Home to the centre of Bexhill-on-Sea?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherdene Nursing Home to verify any information. View our terms and conditions. Heatherdene Nursing Home has an Enhanced Service -more info.