Inglewood Nursing Home

7/9 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR
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9.6 188 Reviews
  • Inglewood Nursing Home, Eastbourne
Located in a pleasant residential area of Eastbourne, Inglewood Nursing Home offers short and long-term nursing and palliative care in charming, period-style accommodation with thoroughly modern facilities.

Within the home there is accommodation for up to 60 residents in bright, comfortable rooms set over two floors. Each room is equipped with a TV, nurse call system and an adjustable automatic bed. All rooms have large windows and attractive views over the picturesque garden, while some on the ground floor open out onto the secure courtyard.

Staff encourage all residents to personalise their room with favourite pictures, photographs, ornaments and small items of furniture, as this helps them to feel at home much more quickly.

There is lift access to the first floor and all areas are wheelchair accessible. Free Wi-fi is available throughout the home, which also has its own hair salon.

Nursing and care staff are on hand 24 hours a day, supported by dedicated chefs as well as activities, administration and housekeeping teams.

Staff really care about each one of the residents and aim to make them feel completely comfortable and at home, whatever the level of care required. Their relationship is central to how happy residents are at Inglewood, and staff work hard to build trusting relationships with both the resident and their family.

Visitors are welcome at any time and on-site parking is available.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Inglewood Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rani Raju (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking is available.

Inglewood Nursing Home Reviews (188)

Total of 188, showing 101-120
9.6

Inglewood Nursing Home has a Review Score of 9.6 (9.643) out of 10, based on 52 reviews in the last 2 years. Over all time Inglewood Nursing Home has 188 reviews.

Overall Experience

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Date Published

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Review from M B (Daughter of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, without exception, are lovely. The home is immaculate, clean, fresh and homely.
Constantly being re-painted etc - never tatty and lovely food. The one home we've visited!

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Review from P O (Wife of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has just died at Inglewood after six weeks in their care. He was treated with the utmost care and dignity always, as indeed we all were. Both my husband, myself, my daughter and indeed all our visitors were happy to see such caring happy people!
At his moment of death and afterwards, I felt
loved and supported we were part of a family. Thank you, Inglewood.

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Review from S W (Daughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and professional. The food is great if you don't like what is on the menu that day they will make you whatever you like.
My father's care was wonderful and all the staff from cleaners, carers and nurses were great. My father died in there and post-death until the funeral directors
they were exemplary.

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Review from D W (Friend of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All aspects of my friends stay here were fabulous. She was well cared for by the very friendly staff who looked after her. Reception to management was excellent, very helpful and would let me know if anything needed attention.
A home that I would recommend to anyone.

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Review from T G (Daughter-in-law of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions - amazing! Having had my mother-in-law in two previous, local homes where care and attention was awful, to find Inglewood is a gift! The environment, staff, gardens, laundry, food, activities, communal areas, are all 5 *. The staff know my mother-in-law so well and she has only been
there a few weeks.

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Review from B W (Son of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We use Inglewood as a respite facility for my mother (mid 90's) when I am out of the country. Shis happy to settle there, especially as it is so close the her home. She is able to be accompanied home each day to maintain a link with the cat, which is of course, is pleased to see her! She enjoys the
activities arranged, especially the outings. We are happy to consider Inglewood as our first point of call and appreciate their ready support whenever needed.

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Review from Stacy S (Daughter-in-law of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law was terminally ill and had been in hospital for a number of weeks before Inglewood accepted him. He was not the easiest of patients, however, the staff and manager always made him and us feel extremely welcome and they remained fantastic with his care. When he passed away their support
to the family was amazing. We did not feel pressured at any point and I would not hesitate should the need arise to use their services again. The care and approach are outstanding and the environment is beautiful with an air of calmness at any time.

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Review from Susan J (Friend of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend was admitted in a terminal state and deteriorated quickly and the transition for him was done with dignity and compassion. Every member of staff acted very well toward him.

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Review from Karen W (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the treatment my mother received. From her admittance which was handled quickly and being able to move her to a better room after a few days, right through to all members of staff who were kind, considerate and helpful. The nursing staff were wonderful and overall I was very glad
I had chosen Inglewood for my mother's end of life care.

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Review from Stuart G (Father of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Inglewood is excellent.

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Review from Pauline B (Wife of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stayed in Inglewood for seven weeks until he died. I always found the staff very friendly, and when I went to visit him he always looked well cared for and as happy as he could be. I would sometimes take him out in his wheelchair and the staff were always very helpful in getting him ready
for the trip to the park. In all a very nice home.

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Review from Kevin B (Son of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care all round. No fault to be found.

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Review from Christine K (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think ALL the staff at Inglewood are to be praised for their hard work.

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Review from Mark G (Son of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial enquiry to the final moments of my fathers life, I do not believe the staff could have been more helpful. I am grateful that his last few hours were spent in such a lovely room, surrounded by caring, considerate and compassionate staff. When the end came I was unable to be there but
a member of staff was there with him for his final moments which gives me a great sense of relief. I am very grateful.

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Review from David E (Son of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum who was 98 years old had been at Inglewood for the last 2 years. She sadly passed away 21st Feb 2019. I cannot thank the management and her team for the love, care and respect they gave to her in the time she was there she looked forward to the minibus trips out provided by the home and the morning
and activities from entering the home everything was clean and fresh with a friendly and warm welcome from reception staff, the housekeepers, carers and nurses. I would recommend this home to anyone without a doubt.

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Review from Wendy S (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was aged 97 and totally unable to care for herself when she entered the Inglewood Nursing Home. I was pleased with the care she was given and I found the home clean, well maintained and the care staff appeared very polite and caring.
I cannot comment on the activities as not applicable to
my mother as she was unable to get out of bed.

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Review from B W (Wife of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was pleased to always find my dear husband happy with the care provided and with the very good home cooked food.
The staff were all so kind and helpful.
I would not hesitate to recommend this home to others.

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Review from R B (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The 2 little words "thank you" seem so inadequate. My dear old Dad arrived at Inglewood in March 2018 by ambulance for end of life care. He passed away on 2nd January 2019.
He became very fond of all the carers who treated him with dignity and respect. However, poorly or down he felt, his face always
lit up when a carer came into his room. We particularly respect the fact that some of the carers were happy to read his bible to him or sing hymns. This meant so much to dad and to all the family. Thank you to all the Inglewood staff.

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Review from D W (Son of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially a warm welcome by managers and staff. Positive attitude toward care. Loved the handsets as staff can give a direct answer to questions relating to the patient's care and meals. A light airy room which helped when in bed for long periods. Food was amazing compared to other homes. Generally,
staff were caring, kind and Dad enjoyed their company. Would definitely recommend this home to other seeking a place for their loved ones. Thank you, everyone. Didn't you do well.

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Review from Margaret D (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Inglewood for the last 2 years and I am very impressed with the care she is getting.
The staff are very caring, the activities are really good.
The manager and her staff really are first class from the reception down to the cleaners. Five star.

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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Inglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Inglewood Nursing Home is calculated as follows: ( (425 Excellents x 5) + (133 Goods x 4) + (37 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 597 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Inglewood Nursing Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (15)

Meet the Team (1)

Rani

Rani Raju

Job Title: Deputy Manager

Joined: 2006

Rani is a registered nurse who trained in Yorkshire and came to Inglewood as a nurse in 2006. She has worked her way up through clinical lead, deputy manager and has now been appointed as registered manager of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inglewood Nursing Home to verify any information. View our terms and conditions. Inglewood Nursing Home has an Enhanced Service - more info.