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St Michael's Nursing Home

19/21 Downview Road, Worthing, West Sussex BN11 4QN
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Care Provided by St Michael's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,200
Residential Dementia CareFrom £1,200N/A
Nursing CareFrom £1,300From £1,300
Nursing Dementia CareFrom £1,400N/A
Fees exclude funded nursing care and rechcarges such as chiropody, hair dressing, chaperones for appointments and outings etc.

For social service funded residents, top ups are agreed with the council.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Dana Banyard-Owusu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (16)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Visitors welcome any time however preferably between 10am-5pm

Parking

  • Parking available on site for 6 cars Off street parking available
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St Michael's Nursing Home Reviews (31)

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9.7

St Michael's Nursing Home has a Review Score of 9.7 (9.672) out of 10, based on 10 reviews in the last 2 years. Over all time St Michael's Nursing Home has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Catharine E (Granddaughter of Resident) published on 27 June 2022 Submitted via Website
Overall Experience
Nan stayed here for two weeks of emergency respite care.
The manager and team are kind and caring, and our nan was quickly feeling much better.
They took charge of her medication by temporarily registering her with their GP and took all the worry away from us.
Our nan particularly likes the conservatory and garden.
Great communication and support. Many thanks.

Would not hesitate to recommend St Michaels.

Reply from Manager St Michaels, Home Manager at St Michael's Nursing Home

We value your feedback. Thank you for your comments, and glad your nan was happy during her short stay with us.

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Review from Anne H (Sister of Resident) published on 22 November 2021 Submitted via Website
Overall Experience

My brother has received the most excellent care and treatment whilst being a resident in St Michael's Nursing Home. The staff are always responsive and positive when I have enquired about any aspect of my brother's care and welfare. I am very confident in every aspect of his continuing care. A most excellent management team! Well done.

Reply from Manager St Michaels, Manager at St Michael's Nursing Home

Thank you for your lovely comments. We value your feedback.

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Review from Roy P (Son of Resident) published on 2 November 2021 Submitted via Website
Overall Experience

My mother, who celebrated her 99th birthday last week, has been at St Michael's for just over a year. Unfortunately, this time has been through the Covid pandemic, which has severely restricted visiting arrangements, requiring testing and restrictions of numbers. However, through this difficult time, the staff have impressed me by providing attentive care and providing my mother with any assistance as required. Being confined to her bed, my mother is not able to attend any events arranged by the home, so I have not been able to attend any to give a rating for these. As social services are fully funding this placement, I am not aware of the cost of the room, but "value for money" would seem to be acceptable to them.

Reply from Manager St Michaels, Home Manager at St Michael's Nursing Home

Thank you for your review and understanding of visiting restrictions during this pandemic. Hopefully, restrictions have been eased and enabled easier visiting arrangements.

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Review from Karen M (Daughter of Resident) published on 26 October 2021 Submitted via Website
Overall Experience

Our mum has had several homes where she has not been cared for properly. We found St Michael's by chance. I called the office and spoke to a friendly administrator who said there was availability for Mum. I raced to the home on my bike and was shown two lovely, spacious, clean rooms. I saw all around the home and ground,s and as soon as we said Mum would be happy there, then everything was organized by St Michael's to move Mum. Nothing has been too much trouble. Mum always looks clean and warm, and most important of all, she is happy. We know we will be contacted if there are any concerns regarding Mum, and likewise, the home never minds if we contact them. The staff are all happy and are a really good team, who look after their residents as they would their own family. I wish we could have found this home first for Mum. Well done, St Michael's.

Reply from Manager St Michaels, Manager at St Michael's Nursing Home

Thank you for your lovely comments, and glad that your mum is happy living in our home.

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Review from Dee P (Wife of Resident) published on 21 October 2021 Submitted via Website
Overall Experience

My husband has only been with you for a couple of weeks and is still adjusting to living in a care setting. He is very reluctant to bother anyone if he needs help and needs to be encouraged to join in with activities.

Reply from Home Manager, Registered Manager at St Michael's Nursing Home

We appreciate your review and will certainly encourage your husband to join activities, if not, will get the activity coordinator to spend 1-to-1 time initially and gradual persuasion to join others in the lounge.

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Review from Linda V (Daughter of Resident) published on 22 April 2021 Submitted via Website
Overall Experience

When my mother arrived at the home, we were met by several members of staff. They were very friendly and extremely helpful with accompanying Mum and assisting me with carrying in Mums belongings. Unfortunately, Mum was admitted to hospital after a couple of weeks but is now back in the home. Everyone has been very caring, patient and understanding with my brother and myself when we ring for updates. We are very pleased with Mum's care in these difficult times.

Reply from Dana, Home Manager at St Michael's Nursing Home

We are glad you are pleased with the care we are giving to your mother, and thank you for your appreciation.

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Review from Duncan W (Son of Resident) published on 12 April 2021 Submitted via Website
Overall Experience
My mother joined St Michael's in March 2019 and has been a resident since. Although she is incapacitated and struggles with her memory, the staff and management treat her with care and respect at all times. This is of great comfort to the family to know she is being well looked after. The past year has been difficult due to Covid, but the home has done what is necessary to keep her safe.
My 97-year-old aunt visits her sister on a regular basis and even stayed to celebrate Christmas with her. She enjoys visiting the home and loves the friendly staff and always mentions the lovely meals they supply, together with the activities. She would have no hesitation in moving in!

I feel extremely grateful and would not hesitate to recommend St Michael's Nursing Home.

Reply from Manager St Michaels, Manager at St Michael's Nursing Home

Thank you for your appreciation, and we are glad that your aunt enjoys visiting her sister at St Michael's.

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Review from Janet B (Respite Resident) published on 8 April 2021 Submitted via Website
Overall Experience

I was admitted to St Michael's care home for respite care after breaking my ankle. The care I received was excellent, and I was very happy there for the two months that I stayed. The staff are all very attentive and caring, and the food and cleanliness were excellent. I would recommend the care home to anyone wanting to receive nursing care.

Reply from Manager St Michaels, Manager at St Michael's Nursing Home

Thank you for your positive comments and continued support.

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Review from Sally (Niece of Resident) published on 9 November 2020 Submitted via Website
Overall Experience

My Aunt went to live at St. Michael’s in August 2020. She was 91 years old and, following a short spell in hospital, she finally had to acknowledge that she couldn’t live on her own anymore. It was a huge decision for her but I am so grateful that we were lucky enough to find St. Michael’s for her. From my first telephone conversation with them, I was impressed with the fact that they clearly have a genuine care for their residents. Throughout her time there, I have nothing but praise for how she was looked after and how they managed the difficult issue of visits due to Covid 19. When it became apparent that she had reached the last stages of her life, it was made clear to us that we could visit as often as we wished and at times convenient to us. My Aunt sadly died but I take great comfort from the fact that the last couple of months of her life were spent in a lovely environment with caring staff.

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Review from Melvyn R (Son of Resident) published on 1 April 2020 Submitted via Website
Overall Experience

Dad joined St Michael’s in November 2016. He settled in very quickly and the management and carers give excellent care and show extreme kindness. The carers arrange his room just as he likes it, right down to the position of his wine glass ready for his television session. Daily life at St.Michael’s includes activities in the lounge with entertainment on many occasions. The conservatory is an excellent venue to meet friends and Dad enjoys his trips out and has so far included a trip to the Worthing seafront including tea and cakes on the Pier, a trip to the shopping centre and a visit to the cinema. The summer BBQ and party make use of the rear garden which is also available for residents to use and sit with friends. Dad enjoys all his meals. Great care and consideration is shown by the staff as Dad needs assistance. Birthdays also include a celebration cake shared around. We often visit and the friendliness of the management and staff is excellent and always willing to help. We are very happy with Dads stay.

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Review from Lindy M (Daughter of Resident) published on 27 January 2020 Submitted via Website
Overall Experience

My mother recently went into St Michael's, although she was only there for a very short time before her demise. During that time, our family could not be happier with the treatment she received from the staff there. They made sure she was taken to the lounge daily when her health permitted to join in with the activities and to mix with the other residents. They even gave her a manicure and painted her nails for her! The staff were very friendly and attentive and there always appeared to be many of them around. We watched them interacting with the residents. Welcoming atmosphere. Any requests we made of them they followed through. Mum even was served a small glass of wine with her meal, which she enjoyed tremendously. The friendliness and professionalism of the staff was excellent and my family genuinely believed that they cared about our mother. Excellent care - thank you for looking after her so well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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