






St Clements Nursing Home is registered for twenty-six older people, employing a team of staff skilled in person-centred nursing and dementia care.
The dignity and privacy of residents is at the core of the company's philosophy, taking a sensitive approach to personal needs and emotional well-being.
Commitments to quality and good care practice are on-going, with the provider being keen to incorporate any innovative new methods where possible.
Care Provided by St Clements Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
* Subject to assessment
The price(s) shown are provided by the care home. Contact St Clements Nursing Home for full pricing details and T&Cs.
Contact St Clements Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Justine Darrington(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (26)
- Single Rooms with ensuite Wet Room (26)
St Clements Nursing Home Reviews (105)
St Clements Nursing Home has a Review Score of 9.5 (9.508) out of 10, based on 14 reviews in the last 2 years.
Over all time St Clements Nursing Home has 105 reviews.
My family member has been staying at St Clements for two years, and in that time, the management of the home has changed several times to now a very happy, safe and well-run home. The renovations could be a problem, but the staff are working hard to control this to not upset or inconvenience residents or their needs and the homely feel. Overall, I have always found my relative very clean, healthy and well cared for in a home providing good, varied food in a clean, well decorated and friendly surrounding with plenty of activities, lots of respect and smiles.
Thank you so much for your response. The renovations are well underway, and we are trying to ensure this does not disrupt the home too much. We are so looking forward to the new look of St Clements Nursing Home. All of the staffing team appreciate your kind words. Thank you.
I have visited the home on a couple of occasions and have always been greeted by happy staff. My relative says that the staff are really lovely and caring, and the nurses are amazing. I am happy my relative is in this home. It's all about the staff making this a happy environment to live in.
Thank you for your review. We hope that being greeted by the happy staff reassures you of the caring environment we work in.
Not using names of the excellent team looking after my mother, all the staff have been welcoming, friendly, efficient and caring. Whilst building works are extensively taking place, the home appears clean and comfortable. Queries are quickly answered, and Mum's needs are attended to. I can always get in touch and am never made to feel a nuisance. During a worrying time for Mum, St Clements has been so very supportive, pleasant, reassuring and kind.
Thank you for your lovely comments. We are glad at this time we are able to reassure you of the care that your loved one is receiving.
My mum has been a resident for two months and has received excellent care from day one. All the staff are extremely kind and show a genuine and empathetic interest in my mum's wellbeing. The manager and administration staff are very efficient and always respond quickly to any queries we may have. It's been a huge help to myself and my sister knowing that Mum is being so well cared for.
Thank you for your kind words. We take pride in the care we deliver and always appreciate good feedback.
I have been unable to visit the home during the Covid period, but have been able to have Whatsapp video calls with my friend who has recently joined the home. I am able to see photos of my friend shared on the Facebook site for St Clements, and I am really happy with how she is looking. When I call the home, the staff are always happy and polite. I am looking forward to when I can see my friend in person.
Thank you for your review. We like to ensure that all relatives and friends make contact using the facilities available. We look forward to meeting with you.
The cleanliness of the room could be an issue as she would sometimes throw anything and everything causing the problem. I felt staff shortage and insufficient time was the reason it could not be cleared up immediately. I sometimes found myself washing her table and cleaning very old food from it. When her room was decorated, the painter obviously just stopped at the mattress level (top end of the bed). Below there, the wall was stained, dirty and obviously not painted.
The food that I saw was always presented well and looked appetising. I obviously saw her very little in her final year, but when I did, she was always clean and well-groomed. Not an easy task as she was often not compliant.
I never felt I was too much trouble when I rang, and always felt she was cared for. That offers great peace of mind. Thank you all.
It would be lovely to come here normal time but with Covid not good. I would like to know when he's ill and told of any problems.
Generally very good. Dad seems happy with the staff and the way he is treated. Bring toiletries in, which he never seems to get.
I am very happy with the way my mum is being looked after. When I leave her, I have peace of mind she is in good hands.
Overall good. Nursing is very good. Food is very good. Needs extra carers to give more time for care. Changes in managers are very upsetting. My husband has been here over two years and many managers.
Mum has been here almost 4 months and is very well cared for. The staff are kind and friendly. Family and friends are welcomed and treated courteously.
I cannot be more pleased with the way mum is being cared for. The manager and staff are wonderful, nothing is too much trouble. I know that mum is happy and contented being at St. Clements and we cannot thank them enough.
I would recommend St Clements to anyone.
Since my mother came to St Clements, 4 weeks ago, all we have seen is kindness from all the staff and management. My mother has always been a very independent lady with strong opinions but we feel this could not have been handled better. She is happy, safe, clean and comfortable and always treated with the utmost respect and dignity (and with humour). At this stage in mum's life, we could ask for no more.
My father was admitted to St. Clements Nursing Home after leaving the hospital. What a great choice. As soon as we entered the home, everyone was so welcoming and friendly. Dad is happy there. It is a very clean home and I would highly recommend it.
My mother was a resident of St Clements Nursing Home for over two years, following a stroke and was looked after superbly. Being confined to bed for most of the time, she never suffered from bed sores during her stay and was always kept comfortable and clean, as she was incapable of doing anything herself. I cannot speak highly enough of the staff and the way the home was managed, the level of care was excellent and the friendliness and warmth of the staff really did make it feel like a home and not an institution. Particularly, how the staff welcomed and looked after my dad when he visited every day. Sadly, my mum passed away at the end of October this year and the end of life care she received was first class and delivered with dignity. I cannot thank the staff enough, fantastic.
She was treated with dignity and made very comfortable. The staff had a professional approach and all my visiting family were made very welcome.
My dad was only at St Clements for a short time for end of life care. From my first phone conversation with the manager, to my dad's final moments we were treated with kindness, compassion and respect. This was hugely important at such a sad time - a huge thank you to all the staff.
The home is very welcoming, open, friendly with genuine care for the residents by the staff and management. I have seen a marked improvement in the home under the new manager, and she has drastically changed things for the better, appearance of the home, while maintaining the quality of care for each resident.
From the warm and friendly welcome I first received from the Manager, when I arrived to see my mother at St Clements Nursing Home, to the exceptionally attentive and thoughtful carers that I encountered over the following 5 weeks, I have been very impressed and touched. Nothing ever seemed to be too much trouble and the time spent with Mummy, both at mealtimes and in looking after her personal needs were never skimped. I had absolute faith in the care she was receiving, all the time she was there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Clements Nursing Home.
There are no upcoming events for St Clements Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for St Clements Nursing Home.
Meet the Team (3)

My passion for hospitality started when I was very young, wanting to be "just like my dad". I studied Hospitality Management for my degree, and since then have had the pleasure of working in some fabulous hotels in the Lake District and the Cotswolds, before returning to Norfolk to raise my family. St Clements has such a warm and welcoming family feel to it, and having always pursued roles where I feel that I can make a difference, my hotel experience gives me the basis to be able to help drive the hospitality areas here to even higher levels. Family time is important to me, and in my free time, you will often find me on the sidelines watching my teenage sons competing at rugby and football.

I have a background in admin but went on to run my own business. When I started a family I decided to go back to admin to be able to have a better work - life balance. I love being a part of the team at St Clements. The residents and families are all lovely and make it an enjoyable place to be and no day is the same. In my personal time I love to spend days with my family and exploring Norfolk's wonderful coastline.

I worked in healthcare catering for 15 years before I joined St Clement's Nursing home. I am keen interest in caring, catering and serving people with different likes in food. I want to make food look good and tasty also want to help make special diets more attractive and introduce culinary medicine. I enjoy working with all the team members in St Clement's and their excellent service to all the residents.
I like sports, especially football and cricket. I was a football and cricket player previously, and managed 7 a 7-a-side football team for 10 years.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Clements Nursing Home to verify any information. View our terms and conditions. St Clements Nursing Home has an Enhanced Service -more info.