Gresham

49 John Road, Gorleston, Great Yarmouth NR31 6LJ
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9.0 6 Reviews
  • Gresham, Great Yarmouth
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Care Provided by Gresham

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Gresham Care Home Ltd
  • Privately Owned

Person in Charge

  • Vidia Ruhomutally (Matron)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting at Gresham Care Home is by appointment only and must be booked in advance by telephone. To ensure the comfort and dignity of the residents, they do not allow visits during protected mealtimes (7:00–10:00am and 12:00–2:30pm). The team kindly ask that you do not visit if you are unwell or have a cold. Please note that visiting arrangements may change if the home experiences an outbreak. In such cases, they ask that you call prior to attending, unless a specific arrangement has been agreed with the Manager, for example in end-of-life situations.

Parking

  • Parking at Gresham Care Home is limited, with only a small number of spaces available on site. Free street parking can be found on the roads surrounding the home. Alternatively, visitors may use the paid CCTV-monitored car park on Gorleston High Street, which is conveniently located near the town centre, The William Adams, and the Palace Cinema. This car park is open 24 hours a day, 7 days a week, and includes disabled bays and an EV charging station. Please note it is not suitable for lorries, coaches, or motorhomes. Bays are available on a first-come, first-served basis, and parking is subject to patrols during operational hours. Payment can be made via Parkonomy or at the ticket machine.

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Gresham Reviews (6)

9.0

Gresham has a Review Score of 9.0 (9.035) out of 10, based on 6 reviews in the last 2 years.
Over all time Gresham has 6 reviews.

Overall Experience
  • 6
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Total of 6, showing 1-6
Review from Colin S (Brother of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had a massive stroke, and being in hospital for over three months it was clear that my brother needed a nursing home that could attend to all his needs.
I was invited to visit Gresham,along with my wife and his daughter before we made the decision that this could be where he would be cared for.
From
the start of our visit till the end was exceptional ,we were shown everywhere in the home,we were very impressed with the management and staff whom were all very welcoming.
Nothing was too much trouble, all our questions were answered and everything was explained really clearly.
My brother has been in residence since September, his care is brilliant, I cannot thank Gresham enough for looking after him the way they do.
I would thoroughly recommend Grisham to anyone looking for a placement..
Reply from Shafi Ruhomutally, Deputy Manager at GreshamDear Colin and family,
Thank you for such a thoughtful review and for placing your trust in Gresham at such an important time for your brother. We're so pleased that your first visit felt welcoming and transparent, and that all your questions were answered clearly. It means a great deal to hear that, since his admission in September, you've found his care to be brilliant. Your kind words will be shared with our management and staff, who work hard to provide compassionate, person-centred support every day. Please don't hesitate to reach out or pop in any time-you're very much part of our Gresham community, and we're honoured to continue caring for your brother.
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Review from Sheryl m (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in this care home for the past 3 years his care has been brilliant nothing Is to much trouble for the staff they are very caring towards the patients and visitors the owner is really nice very hands on and has a lot of compassion overall an excellent home.
Reply from Shafi Ruhomutally, Deputy Manager at GreshamThank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear that your dad has been happy and well cared for over the past three years. Our team takes great pride in creating a warm, supportive environment where both residents and families feel valued and at ease. Your lovely feedback means a great deal to all of us and will be shared with the staff. It's a privilege to care for your dad and to have your family as part of our Gresham community.
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Review from Julie O (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Gresham for nearly 2 years now. We are really pleased with the care my mum receives and we cannot fault the staff. They are all really welcoming and very helpful, keeping us well informed with everything we need to know regarding my mums care.
Reply from Vidia Ruhomutally, Manager at GreshamThank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that your mum has been well cared for during her time at Gresham Care Home.
Our team takes great pride in providing compassionate and personalised care, and it's truly rewarding to know that you feel supported and well informed. We'll be sure to share your lovely comments with all the staff.
Thank you once again for your trust and continued support.
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Review from G M (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was placed into the Gresham Care Home after a short stay in the local hospital after a fall in her home, initially for respite care but with her decline in her vascular dementia condition she has stayed in the home. From my first meeting with the staff , I was impressed with the care the manager
and staff had for my mother and all the residents. The staff are all kind and caring and take the time to chat with my mother. She seems to be quite settled in and it is so good to see her smiling and chatting with the staff during my regular visits.
She has not always been easy to mix with people but she seems to be getting on with the staff quite well.
I always feel welcome when I visit her and the staff always make me feel welcome and greet me with a friendly smile. I feel that she is in the best place and that I feel relaxed that she is being cared for.
Reply from Shafi Ruhomutally, Deputy Manager at GreshamThank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your mother has settled in well and that you feel reassured about the care she is receiving.
Our team always strives to create a warm, homely environment where residents feel safe, valued, and comfortable, so it's wonderful to know that this has made a positive difference for your mother and for you as her family.
We truly appreciate your feedback ,it means a great deal to all of us here at Gresham Care Home.
Warm regards,
The Gresham Care Home Team
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Review from Carolyn C (Wife of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Gresham Care Home a couple of weeks ago after a long spell in hospital following a sudden decline in his dementia. From my initial meeting, I was impressed with the clear care the manager had for all the residents. The staff are all kind and caring and take the time to chat to
my husband. He seems to be settling in and it is so good to see him smiling and starting to eat again.
Reply from Shafi Ruhomutally, Deputy Manager at GreshamThank you so much for sharing your kind words and positive experience. Were so pleased to hear that your husband is settling in well and that youve noticed an improvement since his arrival. Our team always aims to provide compassionate, person-centred care, and its wonderful to know that this has made a difference to you both. Seeing our residents happy, comfortable, and smiling truly means a lot to us. Thank you again for your lovely feedback and for trusting us with his care.
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Review from Judy T (Wife of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gresham have been amazing in looking after my husband and keeping him safe, particularly from falls, at which he is high risk. Since his discharge from hospital they have been able to reduce his anxiety by distracting him and allowing to walk/ pace accompanied by a staff member at all times. He has
put on a little weight and has settled in as much as his illness allows. If the weather allows they will take him out to the park which he loves. All the staff are friendly and courteous. Friends who visit comment on how caring they all are.
The nursing staff take his health very seriously and are quick off the mark if they feel there is something wrong - its not always easy to tell with someone with Alzheimer's but they look for signs and follow up any unease.
When I visit it's obvious all patients are being cared for, staff are always friendly and kind & since hubby has been in the care of Gresham, I have been able to relax knowing he will be safe and cared for. All I could wish.
Reply from Shafi Ruhomutally, Deputy Manager at GreshamThank you so much for taking the time to share your kind words. We are delighted to hear that your husband has settled in and that you feel reassured knowing he is safe and well cared for. Supporting our residents to maintain comfort, dignity, and as much independence as possible is at the heart of what we do, and it means a great deal to our team to know this is making a positive difference. We will make sure your comments are shared with all staff, who will be very encouraged by your feedback.
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Current Review Score: 9.0 (9.035)

Overview of Review Score

The Review Score of 9.0 (9.035) out of 10 for Gresham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Gresham is calculated as follows: ( (57 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 66 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.217 Points relating to the number of positive Reviews for Gresham is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 6 Positive Reviews ÷ 9 = 0.667
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Gresham

What types of Care is Gresham registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gresham have?

There are 45 Single Rooms.

What are the Facilities & Services at Gresham?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gresham to the centre of Great Yarmouth?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gresham to verify any information. View our terms and conditions. Gresham has an Basic Service - more info.