Gresham

49 John Road, Gorleston, Great Yarmouth NR31 6LJ
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8.5 4 Reviews
  • Gresham, Great Yarmouth
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Care Provided by Gresham

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Gresham Care Home Ltd

Person in Charge

  • Vidia Ruhomutally (Matron)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting at Gresham Care Home is by appointment only and must be booked in advance by telephone. To ensure the comfort and dignity of the residents, they do not allow visits during protected mealtimes (7:00–10:00am and 12:00–2:30pm). The team kindly ask that you do not visit if you are unwell or have a cold. Please note that visiting arrangements may change if the home experiences an outbreak. In such cases, they ask that you call prior to attending, unless a specific arrangement has been agreed with the Manager, for example in end-of-life situations.

Parking

  • Parking at Gresham Care Home is limited, with only a small number of spaces available on site. Free street parking can be found on the roads surrounding the home. Alternatively, visitors may use the paid CCTV-monitored car park on Gorleston High Street, which is conveniently located near the town centre, The William Adams, and the Palace Cinema. This car park is open 24 hours a day, 7 days a week, and includes disabled bays and an EV charging station. Please note it is not suitable for lorries, coaches, or motorhomes. Bays are available on a first-come, first-served basis, and parking is subject to patrols during operational hours. Payment can be made via Parkonomy or at the ticket machine.

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Gresham Reviews (4)

8.5

Gresham has a Review Score of 8.5 (8.546) out of 10, based on 4 reviews in the last 2 years.
Over all time Gresham has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Gresham
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Julie O (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Gresham for nearly 2 years now. We are really pleased with the care my mum receives and we cannot fault the staff. They are all really welcoming and very helpful, keeping us well informed with everything we need to know regarding my mums care.
Reply from Vidia Ruhomutally, Manager at Gresham
Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that your mum has been well cared for during her time at Gresham Care Home.
Our team…read more
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Review from G M (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was placed into the Gresham Care Home after a short stay in the local hospital after a fall in her home, initially for respite care but with her decline in her vascular dementia condition she has stayed in the home. From my first meeting with the staff , I was impressed with the care the manager
and staff had for my mother and all the residents. The staff are all kind and caring and take the time to chat with my mother. She seems to be quite settled in and it is so good to see her smiling and chatting with the staff during my regular visits.
She has not always been easy to mix with people but she seems to be getting on with the staff quite well.
I always feel welcome when I visit her and the staff always make me feel welcome and greet me with a friendly smile. I feel that she is in the best place and that I feel relaxed that she is being cared for.
Reply from Shafi Ruhomutally, Deputy Manager at Gresham
Thank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your mother has settled in well and that you feel reassured about the care she is…read more
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Review from Carolyn C (Wife of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Gresham Care Home a couple of weeks ago after a long spell in hospital following a sudden decline in his dementia. From my initial meeting, I was impressed with the clear care the manager had for all the residents. The staff are all kind and caring and take the time to chat to
my husband. He seems to be settling in and it is so good to see him smiling and starting to eat again.
Reply from Shafi Ruhomutally, Deputy Manager at Gresham
Thank you so much for sharing your kind words and positive experience. Were so pleased to hear that your husband is settling in well and that youve noticed an improvement since his arrival. Our team…read more
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Review from Judy T (Wife of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gresham have been amazing in looking after my husband and keeping him safe, particularly from falls, at which he is high risk. Since his discharge from hospital they have been able to reduce his anxiety by distracting him and allowing to walk/ pace accompanied by a staff member at all times. He has
put on a little weight and has settled in as much as his illness allows. If the weather allows they will take him out to the park which he loves. All the staff are friendly and courteous. Friends who visit comment on how caring they all are.
The nursing staff take his health very seriously and are quick off the mark if they feel there is something wrong - its not always easy to tell with someone with Alzheimer's but they look for signs and follow up any unease.
When I visit it's obvious all patients are being cared for, staff are always friendly and kind & since hubby has been in the care of Gresham, I have been able to relax knowing he will be safe and cared for. All I could wish.
Reply from Shafi Ruhomutally, Deputy Manager at Gresham
Thank you so much for taking the time to share your kind words. We are delighted to hear that your husband has settled in and that you feel reassured knowing he is safe and well cared for. Supporting…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.546)

Overview of Review Score

The Review Score of 8.5 (8.546) out of 10 for Gresham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Gresham is calculated as follows: ( (35 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 44 Ratings = 4.727
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.819 Points relating to the number of positive Reviews for Gresham is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 4 Positive Reviews ÷ 9 = 0.444
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Gresham

What types of Care is Gresham registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gresham have?

There are 45 Single Rooms.

What are the Facilities & Services at Gresham?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gresham to the centre of Great Yarmouth?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gresham to verify any information. View our terms and conditions. Gresham has an Basic Service - more info.