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Barchester Woodside House Care Home

142 Woodside Road, Thorpe St Andrew, Norwich, Norfolk NR7 9XJ
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Barchester Woodside House Care Home, Norwich
Barchester Woodside House Care Home, Norwich
Barchester Woodside House Care Home, Norwich

Located in Norwich, Woodside House offers a stimulating environment for those older people requiring extra support.

Woodside provides first-class 24-hour nursing and residential care alongside expert care for people with dementia with a specialist Memory Lane Community. The Home also provides support for respite care and short breaks as well as long-term stays.

A team of highly-qualified and attentive staff really focus on the individual needs of the residents with a tailored...  

Care Provided by Barchester Woodside House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,589N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Woodside House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sarah Robertson(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (58)
  • Single Rooms with ensuite Wet Room (56)

Visiting

  • Woodside House operates an open door policy for visitors of residents at the home.

Parking

  • On-site car parking

Barchester Woodside House Care Home Reviews (101)

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9.8

Barchester Woodside House Care Home has a Review Score of 9.8 (9.772) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Woodside House Care Home has 101 reviews.

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Review from Geoffrey B (Son of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

Mum has only been in care for only the last four months. All the family are very happy with all the care and help mum is getting. Staff very good.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 July 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 03 Jun 2026

    live music with Stephen singing all the old classical on the 29th June

  • 14 Jan 2026

    The methods and mediums may change but the heart of live music - the communal joy, the shared emotions, the collective energy - remains untouched. As we look to the...

  • 09 Jan 2026

    Elvis is a big favourite of ours , they all have a lovely time and a dance session from 11am

Upcoming Events

There are no upcoming events for Barchester Woodside House Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Woodside House Care Home.

Meet the Team (10)

Sarah Robertson
Sarah RobertsonJob Title:General ManagerJoined: 2022

My name is Sarah, and I am proud to be the General Manager here at Woodside House.

I am an experienced nurse and care home manager, having spent many years with both the NHS and Barchester. I love working for Barchester and leading the team at Woodside House in the care and support of residents to provide first-class service that meets their individual needs. We have a truly lovely home and a fantastic team.

My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.

Our door is always open to visitors who want to experience our family-friendly atmosphere, and I am always ready to speak to anyone who is starting to explore their future care needs.

Maria Colcer
Maria ColcerJob Title:Deputy ManagerJoined: 2026
My name is Maria, and I am delighted to introduce myself as the new Deputy Manager at Woodside House Care Home.

I am a General Nurse and a naturally positive, happy person with a genuine caring nature. Originally from Romania, I am now well settled into life here in Norfolk.

My journey with Woodside House began in 2003 when I joined as a Senior Carer. I registered with the NMC as a nurse in 2006 and progressed to Unit Manager on Memory Lane. In 2018, I moved to the NHS, where I spent eight years working on Dementia Assessment wards. Recently, I felt it was time to return to where my heart has always been—back to Woodside House.

I hope to bring my skills, knowledge, and experience to support the team, especially newer staff, and to continue providing dedicated, compassionate care to our residents. I aim to make a meaningful difference in the lives of those who call Woodside House their home.

Amy Fulga
Amy FulgaJob Title:Head Of Community - Willow & SycamoreJoined: 2011

My name is Amy, and I joined Woodside House in 2011 as a Registered General Nurse. Now, I am the Head of Unit for our Willow and Sycamore communities.

I am responsible for ensuring that all of my residents receive the highest standards of care and are treated with the level of dignity and respect that I would want for my family to receive. We have a very experienced team, and several of the staff have been here for many years and are great friends with the residents.

We love welcoming new residents and helping them to join our little community. Each new person brings their own personality to the mix, and it is wonderful to see everyone making new friends as they settle in.

Nono Dabutha
Nono DabuthaJob Title:Head of Memory Lane CommunityJoined: 2023

My Name is Nono I have been a Nurse since 2001 originally in my home county of Botswana. I moved to the UK in 2005 and started working in a care home in Dereham. I worked as a Nurse caring for older people before becoming deputy manager in 2012. I moved to Woodside House in February 2023 after hearing of the home's excellent reputation. I have completed my end-of-life enhanced training with the NHS team and I have completed my level 5 Diploma in adult care.

I am now really enjoying the challenge of leading the memory lane community at Woodside House.

Sally Dack
Sally DackJob Title:Home AdminsitratorJoined: 2018

Sally is the home's Administrator and joined us in January 2018. Her role involves supporting the General Manager and taking responsibility for all the financial and administrative aspects of the home.

Samantha Lake
Samantha LakeJob Title:Life Enrichment LeadJoined: 2002

My name is Sam, and I lead our Activities Team at Woodside House.

I have been at Woodside House since 2004, and I love it here. I am responsible for ensuring that the residents are able to participate in sociable, fun and rewarding activities. My team and I are very passionate about our work and love putting smiles on the residents' faces.

We involve the residents in the planning of our activity calendars and encourage residents to continue with the hobbies that they have enjoyed throughout their lives. We will support every resident to try new things, and we love learning from our residents every day.

Kimberley Cooper
Kimberley CooperJob Title:Head ChefJoined: 2017

My name is Kim and I am proud to run the kitchen team here at Woodside House.

I am responsible for providing a top class dining experience and ensuring that the menus reflect the high standards that every resident should enjoy. I am constantly speaking with residents to find out what foods they prefer, the way they like things presented and how I can make every meal a great experience.

Working with the care staff to ensure each resident's unique dietary requirements are met, is just one of the ways that my kitchen team support the health and well-being of our residents. I spend time with each new resident to ensure that my team and I are aware of their preferences and favourites when they first move in to Woodside.

Kelly Mitchell
Kelly MitchellJob Title:HousekeeperJoined: 2003

My name is Kelly and I am the Head of Housekeeping here at Woodside House.

My responsibilities include leading our housekeeping team to making sure that the home is spotlessly clean at all times. We take care of all aspects of housekeeping so that our residents can relax and know that everything is taken care of for them

Scott Allman
Scott AllmanJob Title:Head Of MaintenanceJoined: 2004

Hi, my name is Scott and I am responsible for ensuring that every aspect of Health and Safety has been observed.

I also ensure that everything is working well and Woodside House remains well-maintained and presented 'home-from-home.' I am always ready to help a resident to rearrange their room or put a new picture up on the wall.

Residents are always welcome to join me in pottering in the garden.

Alice Quantrill
Alice QuantrillJob Title:admin AssistantJoined: 2008

Alice started working in Woodside House when she left school in 2008. She has carried out a number of roles over the years including kitchen assistant, housekeeping, laundry and since 2023 our Administration Assistant. Alice doesn’t feel that any other job could compare as Woodside is like home. She loves being the first face everyone sees when they arrive and loves welcoming everyone to the home that she is very proud to show off.

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