Brandon Park

Brandon Country Park, Bury Road, Brandon IP27 0SU
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9.7 82 Reviews
  • Brandon Park, Brandon
Brandon Park is a residential, nursing home that provides premium short and long-term care, offering nursing, palliative, convalescence, respite and memory care.

The home has recently undergone an extensive refurbishment and now boasts a stunning drawing room, a beautifully finished dining room, a specialist activities room, a private study, a quiet lounge, a beauty salon and a grand entrance hall. Each bedroom offers en-suite facilities and is finished to a high standard, although occupants are encouraged to personalise their own bedrooms.

Included in the refurbishment is the wonderful addition of The Maple Memory Centre, a newly developed wing which is adjacent to the main house and specialises in caring for people with memory challenges.

Nutritionally balanced and fully cooked meals are enjoyed by residents every day, with coffee mornings and afternoon teas both popular events and homemade cakes and biscuits always available.

Local entertainers often visit, and a range of engaging activities are organised for mental and physical stimulation. The pursuit of personal hobbies and interests is encouraged.
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Care Provided by Brandon Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Brandon Park to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brandon Park to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Jan Heti (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All funding pathways considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (9)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • The home is open to visitors 24 hours a day

Parking

  • Free, onsite parking is available at all times

Brandon Park Reviews (82)

9.7

Brandon Park has a Review Score of 9.7 (9.657) out of 10, based on 22 reviews in the last 2 years.
Over all time Brandon Park has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brandon Park
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Review from Debbie B (Daughter of Resident) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Brandon Park in October 2019 due to very poor health. She was very well looked after. The care given to her was brilliant. Mum had a number of health problems and these were all taken care of. She eventually, during her time there became stronger and enjoyed joining in with the
many activities that were held in the care home. The care home staff kept me informed all the time as to how she was doing. The staff were cheerful and friendly. Mum sadly became very ill and the care she was given was kind and amazing The care staff were also very kind and supportive to me. I cannot thank them enough.
Reply from Roger Catchpole, Owner at Brandon Park

Your kind words mean so much to the team at Brandon Park. We are delighted that we have been able to support you and your family.

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Review from Andy C (Son of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only say how highly I regard the level of care and compassion afforded to my Father in his final days. Every member of staff at every point of his journey has been so lovely and we all know that Dad has had the best care possible. To say that we are impressed with the dignity and respect Dad has
received along with what we can only describe as genuine kindness is an understatement. Also, the friendliness and compassion that we as a family have experienced towards us have been unforgettable during what has obviously been a difficult and emotional time. I would have absolutely no hesitation in recommending Brandon Park Nursing Home to anyone. All I can say is a massive thank you to everyone. The Manager should be very proud of your brilliant team. I know Dad would also thank you all and appreciate the love and care you have given him.
Reply from Roger Catchpole, Owner at Brandon Park

Dear Andy,
Thank you so such for your kind words. We were delighted to be able to support you and your Father.
Kind regards,
The Brandon Park Team

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Review from Angela P (Daughter of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother is very well looked after. Even though she can be rude and aggressive due to her dementia, all staff treat her with kindness and compassion and retain her dignity. She is regularly encouraged to take part in activities or is made welcome to watch.
Management is very efficient, nothing is too
much trouble.
I have no hesitation in recommending this home.
Reply from Ruth French, Director at Brandon Park

Thank you so much for taking the time to review Brandon Park. We are delighted that you are so happy with your loved one's care and that the management team have been able to help you!

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Review from J W (Wife of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brandon Park is the best care home that I know it makes you feel welcome. The staff are brilliant I cannot fault them. It is like a hotel, they always have plenty for the residents to do, games, bingo etc. The location is fantastic what with the forest, the pond and the cafe where you can get out and
have a break and see the scenery.
Reply from Roger Catchpole, Owner at Brandon Park

Thank you from all the staff at Brandon Park. Your positive comments and kind words mean a lot to us!

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Review from Daryl (Son of Resident) published on 12 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Brandon Park Nursing Home for a little over two years. The manager, her management team and staff provided excellent care, responding immediately to any concerns and ensuring that she was safe and well looked after. Unlike other care homes we visited, the home is full of
joy and life, with daily activities and regular events throughout the year. Brandon Park is a majestic building set in a beautiful country park and offers a lovely environment for residents and their guests to enjoy. I will treasure memories of our summer picnics in the gardens and walks through the park. Thank you to all at Brandon Park for providing a warm and loving home for Mum during her final years.
Reply from Ruth French, Director at Brandon Park

Thank you so much for giving us such a wonderful review. Sam and her whole team will be delighted to read this. Our very best wishes to you all from Brandon Park.

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Review from Kerry A (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent three years and five months at Brandon Park Nursing Home and I am so very glad that she was there, the care she received was outstanding. The staff always aim to please, whether it was an interest or hobby that my mum wanted to do or taken outside to sit in the garden to enjoy the sunshine.
If she didn’t fancy the menu one day the kitchen would often cook her an omelette which she loved. Mum was also very fussy about her hair and had it done every week at the home which for her felt like a lovely treat. She was sometimes a difficult and challenging character but the staff knew her so well and knew how to win her over and cheer her up. Whenever I visited I could often hear her in the bedroom with the carers laughing and singing, I felt like she was part of a big family. I am also very grateful to the staff and management for the support they gave me, always informative and compassionate during a difficult time, always managing to make me smile with a friendly welcome.
Reply from Roger Catchpole, Owner at Brandon Park

Dear Kerry, we are so pleased that you and your Mum became a part of our Brandon Park family!
The Brandon Park Team.

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Review from Rosie B (Sister-in-law of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law was really well looked after in his three years at Brandon Park.
This reassured us that all of his needs were catered for.
He received the best possible treatment for his physical well being and mental well being.
He was never alone, there was always someone to care for him,
talk to him, reassure him when he didn't feel well and all of this welfare was 24/7.
I can't thank the staff for all the help they gave him and by this individual treatment and support, they all helped to make his remaining years comfortable.
Reply from Roger Catchpole, Owner at Brandon Park

Dear Rosie, thank you for all of your support! The Brandon Park Team.

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Review from Tina K (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are no words that can adequately convey my family's gratitude to this fantastic establishment and to the wonderful people who work there, and that work so very hard to maintain the extraordinarily high standard of care that each resident receives. My father passed away at Brandon Park in March
of this year, defying all odds (and sometimes medical science) for nearly two years from an initial end of life diagnosis. We are certain that this can be attributed in very large part to the exceptional quality and very high standard of care delivered by all of the teams involved in looking after residents - carers, nursing staff, auxiliary personnel and management. Not only was my father's medical wellbeing managed to the highest standards, he spent his last years awash with love, affection, kindness and friendship from the very many Brandon Park staff that engaged with him every single day. My family and I enjoyed exactly the same experience; we are eternally grateful to you all.
Reply from Roger Catchpole, Owner at Brandon Park

Dear Tina, we are so pleased that we got to know your Father and that we were able to support him, as well as your whole family, during his time at Brandon Park. The Brandon Park Team.

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Review from Gordon B (Husband of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife came to Brandon Park Nursing Home on February 17th 2020 for her end of life care. She was in her final stages of heart failure and duodenal cancer, which required her to be totally cared for 24/7. She died on the 13th April 2020. During her stay at Brandon Park, she was cared for and supported
by a wonderful nursing staff, excellent carers, superb management and many others who work in the background.
My only regret is that during her final week of life I was not able to see her, due to the lockdown caused by the Coronavirus nationwide virus outbreak and consequent government decisions.
I know the staff continued to care for her during that time in exactly the same excellent way as they had done before.
I do miss her but I do thank everyone at the home with heartfelt gratitude for looking after her.
God Bless you all.
Reply from Roger Catchpole, Owner at Brandon Park

Dear Gordon, we appreciate your generous comments and are glad that we were able to support you and your wife. The Brandon Park Team.

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Review from Janet C (Daughter of Resident) published on 19 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was only in Brandon Park for the last few weeks of her life but the staff made them the happiest she had in a long time. I cannot thank the staff enough for the love and care they gave her. It was lovely to see her laugh and smile as she was pain-free for the 1st time in a long while. The staff
helped us organise a Xmas party for her when she told them that she was sad that she wouldn't see Christmas. They also looked after us when we invaded the home in her last days. Nothing was too much trouble for them. They were angels.
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Review from Christine J (Daughter of Resident) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very unsure about putting Mum in a care home but my worries soon disappeared after seeing the care shown at Brandon Park. The friendly faces are so reassuring for my mum and the family.
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Review from Gary H (Son of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the home for a year now and has settled in really well. She feels safe and secure and is treated really well. The staff are so kind and friendly as soon as you come through the door you are made welcome. On behalf of my family and myself, I would like to thank you all for looking
after mum. Well done Brandon Park for the respect you show towards mum because she is not only my mum but my best friend. Thank you all so much.
Reply from Roger Catchpole, Owner at Brandon Park

Dear Gary, thank you for your kind words and continued support!

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Review from Joan D (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We saw a wonderful change in my mother when she moved to Brandon Park after two weeks in hospital. She was much calmer and at ease, thanks to the love and care provided by the manager and her team.
For us, the location at Brandon Park amidst the trees, the lovely building and spacious room also helped
us accept Mum's passing.
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Review from Chris C (Husband of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love, kindness and care here is first class. All staff are helpful and mindful of my wife's needs. The management is excellent and professional. Thank you.
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Review from David B (Friend of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team from management, nursing staff, care team, kitchen staff, cleaning team and reception staff have given my best friend excellent care and support from day one. They all go the extra mile to make sure he is comfortable, given the dignity he deserves and made to feel they care for him. Thank
you.
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Review from Stephanie M (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who died October 2017, was a resident at Brandon Park for nearly three years.
Throughout this time she was given sensitive and superb care by all the staff.
Towards the end of her life, this was particularly evident.
The family were updated and consulted at all times. We could not be more
grateful to all the staff and to the manager in particular.
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Review from Patricia T (Mother of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
4 months ago my son was moved to Brandon Park Nursing Home on palliative care and we were told he would not survive. Since then, the staff at the home have nursed him back to life. He has now been transferred to a rehabilitation hospital for treatment that will give him back a good quality of life.
Brandon Park Nursing Home have given us back our son and we cannot praise them enough. They will always have a special place in our hearts.
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Review from Scott I (Son of Resident) published on 17 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yesterday I wrote a 1000 words about the simply amazing qualities of Brandon, from the grounds to the building, to the management, to all the staff.


This is all I could fit here:


The house is stunning and set in beautiful secluded woodland. All the staff are immensely professional, sociable, understanding,

compassionate, a joy to be around, and importantly safe and trustworthy to leave your mum with. All staff, now know mum by name, treat her with respect, dignity and to mum, feel like friends. I would say that the staff go the extra mile every day to ensure mum is looked after the best she can be, ensuring that not only care is of the utmost importance but wellbeing, a high level of fun, enjoyment and happiness. On the flipside, they display an amazing level of patience with what we have seen to be a sometimes extremely frustrating condition - for that they deserve a medal!


Hopefully, all the great folk at Brandon will know who they are if they read this.


Thank you so much.

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Review from Debra L (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a wonderfully happy stay at Brandon Park Nursing Home.
The house is beautiful, the staff are very friendly and caring. Mum's health and state of mind were vastly improved.
We only moved her because of our travelling distance but would send her back if her care needs required it.
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Review from Kenneth W (Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the finest care establishment I have come across. The management is excellent and patient first in all fields and look into any matters personally and is a one-off.
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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Brandon Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.657 for Brandon Park is calculated as follows: ( (187 Excellents x 5) + (51 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 254 Ratings = 4.657
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brandon Park is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Jan

Jan Heti

Job Title: Home Manager

Meet Jan - Home Manager at Brandon Park Nursing Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brandon Park to verify any information. View our terms and conditions. Brandon Park has an Enhanced Service - more info.