Brandon Park

I was very unsure about putting Mum in a care home but my worries soon disappeared after seeing the care shown at Brandon Park. The friendly faces are so reassuring for my mum and the family.

My mum has been in the home for a year now and has settled in really well. She feels safe and secure and is treated really well. The staff are so kind and friendly as soon as you come through the door you are made welcome. On behalf of my family and myself, I would like to thank you all for looking after mum. Well done Brandon Park for the respect you show towards mum because she is not only my mum but my best friend. Thank you all so much.

For us, the location at Brandon Park amidst the trees, the lovely building and spacious room also helped us accept Mum's passing.

The love, kindness and care here is first class. All staff are helpful and mindful of my wife's needs. The management is excellent and professional. Thank you.

The whole team from management, nursing staff, care team, kitchen staff, cleaning team and reception staff have given my best friend excellent care and support from day one. They all go the extra mile to make sure he is comfortable, given the dignity he deserves and made to feel they care for him. Thank you.

The family were updated and consulted at all times. We could not be more grateful to all the staff and to the manager in particular.

4 months ago my son was moved to Brandon Park Nursing Home on palliative care and we were told he would not survive. Since then, the staff at the home have nursed him back to life. He has now been transferred to a rehabilitation hospital for treatment that will give him back a good quality of life. Brandon Park Nursing Home have given us back our son and we cannot praise them enough. They will always have a special place in our hearts.

Yesterday I wrote a 1000 words about the simply amazing qualities of Brandon, from the grounds to the building, to the management, to all the staff.

This is all I could fit here:

The house is stunning and set in beautiful secluded woodland. All the staff are immensely professional, sociable, understanding, compassionate, a joy to be around, and importantly safe and trustworthy to leave your mum with. All staff, now know mum by name, treat her with respect, dignity and to mum, feel like friends. I would say that the staff go the extra mile every day to ensure mum is looked after the best she can be, ensuring that not only care is of the utmost importance but wellbeing, a high level of fun, enjoyment and happiness. On the flipside, they display an amazing level of patience with what we have seen to be a sometimes extremely frustrating condition - for that they deserve a medal!

Hopefully, all the great folk at Brandon will know who they are if they read this.

Thank you so much.

We only moved her because of our travelling distance but would send her back if her care needs required it.

This is the finest care establishment I have come across. The management is excellent and patient first in all fields and look into any matters personally and is a one-off.

My 98-year-old mother was a resident for the last few months of her life. During this time she was very well looked after by what was clearly a highly dedicated nursing and care team led by a first-class manager. I was particularly impressed by the maturity and level of commitment shown by some of the younger carers. Even on Christmas day, a full staff presence was evident and it was abundantly clear that all were doing everything possible to make the occasion memorable for those residents unable to spend all of the festive seasons with their families. At Brandon Park, the carers really do care.

Quite simply Brilliant!

My beautiful Mum had Alzheimer's for several years and was at home for most of her illness. However, late 2017 Mum suffered a TIA, her health needs changed drastically and we had no option but to search for a suitable care home. Fortunately, we were lucky enough to be offered a room for her at Brandon Park.

I can honestly say that at no point during the last few weeks of my Mum's life did I or my Dad ever worry about the care she was receiving. She was always clean and comfortable. It was so comforting to know that we could go and spend quality time with Mum whilst experienced and professional carers looked after her. We often spoke of how we would not have been able to offer her the same care at home even with help from carers during the last stage of her life.

All the carers treated my Mum with the utmost respect and dedicated much of their time to try to encourage her to eat and drink.

The Manager and her team do a magnificent job and they did my Mum proud!

Overall, very high standard of care - not only physical and medical but in the true sense of the word. Brandon Park staff cared for my mother when she was at her weakest and most distressed. She was treated with understanding, sympathy and respect.

From seeing myself the way my mum was greeted back after a stay in hospital recently, it was just so overwhelming and to hear my mum say she was glad to be home.

I cannot thank and praise at Brandon Park enough. They go over and beyond to help in any way possible.

From the very first day Dad was admitted, I had no worries about the way he was cared for. I had 100% trust in the care team. It was my choice he should be admitted, as working in the community sector had given me a previous of this place.

All the staff are lovely, happy, caring people. Sadly I was not present when Dad passed away, but he didn't pass away on his own. To that person, I am very grateful.

I found the house to be very efficient. The staff were excellent. The facilities very good and the care excellent. The food was like 'home cooking' and very enjoyable. I was made very welcome.

My sister had been at Brandon Park for approx 2 1/2 years, we were happy for her to be there as she was treated as a person and given so much tender care, I cannot praise staff enough and at times it must have been very hard for them. Also, the management were always at hand to give advice and help. Apart from looking after my sister they were always there to help and assist us, we really felt part of a family. We will continue to support Brandon Park as best we can.

My dad was there for 2 years and in that time was loved and cared for by the staff! He felt very at home and loved a joke with the staff... If I had any concerns they were dealt with promptly and with love for my dad.... Thank you for looking after him.

I found the care home was very good, especially as mum was an amputee having lost her right leg and also suffering from dementia, although I think people there with dementia need a bit more time and attention, especially at meal times, they need to be shown a bit more patience and time. I know it can be difficult with staff shortages. One carer, in particular, was excellent, she's been there a long while and is a credit to the home.

Very happy with everything overall.