Brandon Park

Brandon Country Park, Bury Road, Brandon IP27 0SU
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9.7 87 Reviews
  • Brandon Park, Brandon
Brandon Park is a trusted care home providing high-quality residential, nursing and specialist dementia care within a safe, supportive and thoughtfully designed environment. Care is centred on the individual, combining strong clinical expertise, continually evolving dementia practice and a clear commitment to excellence.

Residents may choose from three levels of suite, each offering generous living accommodation, quality furnishings, a private telephone line, digital television and full access to communal facilities. Suites can be personalised to reflect individual tastes, helping residents feel comfortable, settled and truly at home.

The Maple Memory Centre is a dedicated, purpose-built environment designed specifically for people living with dementia and memory loss. A dementia-trained team delivers compassionate, dignified support within calm surroundings, structured routines and meaningful dementia-focused activities that promote wellbeing and quality of life.

Freshly prepared, nutritionally balanced meals are enjoyed each day, with menus designed to offer familiarity and enjoyment. Life at Brandon Park is sociable and engaging, with residents making full use of beautiful communal spaces, a popular gentlemen’s club, and a varied programme of activities that includes local walks, trips into town and regular opportunities to connect with the community.
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Care Provided by Brandon Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1395 – £1950
  • Self-Funded Residential Dementia Care: £1395 – £1950
  • Self-Funded Nursing Care: £1395 – £1950
  • Self-Funded Nursing Dementia Care: £1395 – £1950
  • RESPITE Self-Funded Residential Care: £1395 – £1950
  • RESPITE Self-Funded Residential Dementia Care: £1395 – £1950
  • RESPITE Self-Funded Nursing Care: £1395 – £1950
  • RESPITE Self-Funded Nursing Dementia Care: £1395 – £1950

These prices are only a guideline, please contact Brandon Park to find out the exact price for your requirements.

Contact Brandon Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brandon Park to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jan Heti (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (9)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Brandon Park Reviews (87)

9.7

Brandon Park has a Review Score of 9.7 (9.672) out of 10, based on 27 reviews in the last 2 years.
Over all time Brandon Park has 87 reviews.

Overall Experience
  • 76
  • 10
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Date Published
  • 87
  • 5
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  • 27
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Reviewer Connection to Brandon Park
  • 42
  • 13
  • 5
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 61-80
Review from Stephanie M (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who died October 2017, was a resident at Brandon Park for nearly three years.
Throughout this time she was given sensitive and superb care by all the staff.
Towards the end of her life, this was particularly evident.
The family were updated and consulted at all times. We could not be more
grateful to all the staff and to the manager in particular.
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Review from Patricia T (Mother of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
4 months ago my son was moved to Brandon Park Nursing Home on palliative care and we were told he would not survive. Since then, the staff at the home have nursed him back to life. He has now been transferred to a rehabilitation hospital for treatment that will give him back a good quality of life.
Brandon Park Nursing Home have given us back our son and we cannot praise them enough. They will always have a special place in our hearts.
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Review from Scott I (Son of Resident) published on 17 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yesterday I wrote a 1000 words about the simply amazing qualities of Brandon, from the grounds to the building, to the management, to all the staff.


This is all I could fit here:


The house is stunning and set in beautiful secluded woodland. All the staff are immensely professional, sociable, understanding,

compassionate, a joy to be around, and importantly safe and trustworthy to leave your mum with. All staff, now know mum by name, treat her with respect, dignity and to mum, feel like friends. I would say that the staff go the extra mile every day to ensure mum is looked after the best she can be, ensuring that not only care is of the utmost importance but wellbeing, a high level of fun, enjoyment and happiness. On the flipside, they display an amazing level of patience with what we have seen to be a sometimes extremely frustrating condition - for that they deserve a medal!


Hopefully, all the great folk at Brandon will know who they are if they read this.


Thank you so much.

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Review from Debra L (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a wonderfully happy stay at Brandon Park Nursing Home.
The house is beautiful, the staff are very friendly and caring. Mum's health and state of mind were vastly improved.
We only moved her because of our travelling distance but would send her back if her care needs required it.
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Review from Kenneth W (Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the finest care establishment I have come across. The management is excellent and patient first in all fields and look into any matters personally and is a one-off.
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Review from John L (Son of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 98-year-old mother was a resident for the last few months of her life. During this time she was very well looked after by what was clearly a highly dedicated nursing and care team led by a first-class manager. I was particularly impressed by the maturity and level of commitment shown by some of the
younger carers. Even on Christmas day, a full staff presence was evident and it was abundantly clear that all were doing everything possible to make the occasion memorable for those residents unable to spend all of the festive seasons with their families. At Brandon Park, the carers really do care.
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Review from Alison B (Daughter of Resident) published on 31 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quite simply Brilliant!


My beautiful Mum had Alzheimer's for several years and was at home for most of her illness. However, late 2017 Mum suffered a TIA, her health needs changed drastically and we had no option but to search for a suitable care home. Fortunately, we were lucky enough to be offered

a room for her at Brandon Park.


I can honestly say that at no point during the last few weeks of my Mum's life did I or my Dad ever worry about the care she was receiving. She was always clean and comfortable. It was so comforting to know that we could go and spend quality time with Mum whilst experienced and professional carers looked after her. We often spoke of how we would not have been able to offer her the same care at home even with help from carers during the last stage of her life.


All the carers treated my Mum with the utmost respect and dedicated much of their time to try to encourage her to eat and drink.


The Manager and her team do a magnificent job and they did my Mum proud!

Reply from Ruth French, Director at Brandon ParkWhat wonderful words - thank you so much for the recognition you have given to the management team and staff, everyone will be thrilled! It was a pleasure to have your mum in our care.
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Review from Michael G (Son of Resident) published on 3 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, very high standard of care - not only physical and medical but in the true sense of the word. Brandon Park staff cared for my mother when she was at her weakest and most distressed. She was treated with understanding, sympathy and respect.
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Review from Davina G (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since February 2017 and recently my father has become a resident. The support I myself have had from the managerial staff with getting my dad settled and back with my mum after such a long time apart has been second to none.
With recent events of my mum having to go in
hospital and being discharged too early and having to return on several occasions (causing unnecessary stress) I have had the support again and been kept up to date and informed very well.
From seeing myself the way my mum was greeted back after a stay in hospital recently, it was just so overwhelming and to hear my mum say she was glad to be home.


I cannot thank and praise at Brandon Park enough. They go over and beyond to help in any way possible.

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Review from Myra K (Stepdaughter of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day Dad was admitted, I had no worries about the way he was cared for. I had 100% trust in the care team. It was my choice he should be admitted, as working in the community sector had given me a previous of this place.


All the staff are lovely, happy, caring people. Sadly I was

not present when Dad passed away, but he didn't pass away on his own. To that person, I am very grateful.
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Review from J S (Respite Resident) assisted by family/friend published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the house to be very efficient. The staff were excellent. The facilities very good and the care excellent. The food was like 'home cooking' and very enjoyable. I was made very welcome.
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Review from Edward G (Brother of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister had been at Brandon Park for approx 2 1/2 years, we were happy for her to be there as she was treated as a person and given so much tender care, I cannot praise staff enough and at times it must have been very hard for them. Also, the management were always at hand to give advice and help.
Apart from looking after my sister they were always there to help and assist us, we really felt part of a family. We will continue to support Brandon Park as best we can.
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Review from L L (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was there for 2 years and in that time was loved and cared for by the staff! He felt very at home and loved a joke with the staff... If I had any concerns they were dealt with promptly and with love for my dad.... Thank you for looking after him.
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Review from Christine T (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the care home was very good, especially as mum was an amputee having lost her right leg and also suffering from dementia, although I think people there with dementia need a bit more time and attention, especially at meal times, they need to be shown a bit more patience and time. I know it can
be difficult with staff shortages. One carer, in particular, was excellent, she's been there a long while and is a credit to the home.
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Review from S S (Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything overall.
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Review from Samantha Jane B (Relative of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We knew from the moment we walked in she had come home. We knew that from that moment the care she received was second to none, we knew that Brandon Park Nursing Home surpassed all of the other care homes in the Eastern area. Brandon Park Nursing Home, the jewel in Brandon. She loved you for 13 days
and so did we. Thank you.
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Review from J G (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have two family members in residence at Brandon Park.
The experience of care that both have received has been second to none.
We all celebrate Christmas and birthdays together with a party at the home and feel extremely welcome.
Having searched for homes in the Cambridgeshire region for another
member of my family, I have found nothing remotely comparable.
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Review from Lynn S (Daughter-in-law of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother in law (96) was transferred by ambulance from Truro in Cornwall. The journey was well managed although the 6-hour travelling was quite a strain on Mum.


When we arrived at Brandon everything was prepared for her, all staff were friendly and attentive without being overpowering or

intrusive.
Mum was welcomed and settled into her lovely bright and airy room. The Manager had enabled us to personalise the room with pictures and other personal items in preparation for her arrival.


We visit daily and on each occasion, staff are very welcoming, they are always helpful and informative.


We were particularly impressed by the assistance and advise that we were given by the Manager prior to Mums move, she was supportive to all involved and exceptionally organised.
Mum is now settled in her new home and each member of staff is friendly and caring.
A big thank you to everyone at Brandon Park.

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Review from Mandy W (Daughter of Resident) published on 24 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was cared for at Brandon Park for just over a month. I will always be grateful for the way the staff at the home took care of my Mum. I was touched by the way the staff interacted with my Mum, they took the trouble to get to know her as a person even though she had advanced dementia. The carers
were able to make my Mum smile and that was so nice to see. The nursing team at the home seemed a strong team and that gave me confidence that she would be well cared for at the end. In the end, she passed away quickly but I had really good support and dialogue with the nurses during her last hours. Mum had been taken ill suddenly and transferred from hospital to Brandon Park. The manager and deputy manager helped me to adjust to what had happened to Mum and they supported me as her condition changed. Because I was confident that Mum was receiving good care and treatment I was able to spend quality time with my Mum in her last weeks. Brandon Park enabled me to do this.
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Review from Michele W (Daughter of Resident) published on 21 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I viewed this care home for my mum. She was being discharged from hospital needing palliative care due to bone and lung cancer. From the moment I walked through the doors, the atmosphere was very warm and welcoming and knew she would be happy. Mum moved there on 6/10/16, until 17/11/16 when she sadly
passed away. It was a tough first week, with mum previously having her own independence, she had to adjust. All staff were very patient and caring at all times. There is a good relationship between the home and local doctors surgery. The carers are always checking to see if you need anything. The home has plenty of activities during the day going on. Food was very nice and they would cook anything the resident may want, if not on the day's menu. Management and nurses were lovely, so caring, and always there to talk too. The only issue we found, was mobile phone signal was awful. The home would benefit from a hotel like situation, landlines in all rooms,with a charge for outgoing calls.
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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Brandon Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Brandon Park is calculated as follows: ( (229 Excellents x 5) + (66 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 311 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brandon Park is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Jack

Jack Anthony-Knell

Job Title: Home Manager Joined: 2026

Jack has nearly a decade of experience in the care sector, having worked across more than 37 care homes in Norfolk and Suffolk. During this time, he progressed through a range of roles including care assistant, business administrator, deputy manager and manager, gaining experience across dementia care, independent living and nursing services.


Jack is passionate about supporting people to maintain choice, control and independence, particularly when they may be facing vulnerable moments in their lives. He finds it especially meaningful to help people remain connected to who they are and to feel respected and supported.

Vicki

Vicki Silvester

Job Title: Home Administrator Joined: 2024

Vicki has seven years of experience in the care sector and previously worked as a care assistant before joining Brandon Park. She is dedicated to delivering high-quality care and building strong, supportive relationships with residents and their families.


What she values most about her role is the warm, home-like environment within Brandon Park, where everyone works together like one big family. She particularly enjoys seeing residents take part in daily activities, create new memories and spend meaningful time with loved ones. She is also passionate about supporting staff, helping guide new team members from their induction through their ongoing development.


Outside of work, she enjoys spending time with her two sons, family and friends. She also loves reading, visiting the spa to unwind and travelling whenever she has the chance.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brandon Park to verify any information. View our terms and conditions. Brandon Park has an Enhanced Service - more info.