Brandon Park

We knew from the moment we walked in she had come home. We knew that from that moment the care she received was second to none, we knew that Brandon Park Nursing Home surpassed all of the other care homes in the Eastern area. Brandon Park Nursing Home, the jewel in Brandon. She loved you for 13 days and so did we. Thank you.

Having searched for homes in the Cambridgeshire region for another member of my family, I have found nothing remotely comparable.

My elderly mother in law (96) was transferred by ambulance from Truro in Cornwall. The journey was well managed although the 6-hour travelling was quite a strain on Mum.

Mum was welcomed and settled into her lovely bright and airy room. The Manager had enabled us to personalise the room with pictures and other personal items in preparation for her arrival.

We visit daily and on each occasion, staff are very welcoming, they are always helpful and informative.

A big thank you to everyone at Brandon Park.

My Mum was cared for at Brandon Park for just over a month. I will always be grateful for the way the staff at the home took care of my Mum. I was touched by the way the staff interacted with my Mum, they took the trouble to get to know her as a person even though she had advanced dementia. The carers were able to make my Mum smile and that was so nice to see. The nursing team at the home seemed a strong team and that gave me confidence that she would be well cared for at the end. In the end, she passed away quickly but I had really good support and dialogue with the nurses during her last hours. Mum had been taken ill suddenly and transferred from hospital to Brandon Park. The manager and deputy manager helped me to adjust to what had happened to Mum and they supported me as her condition changed. Because I was confident that Mum was receiving good care and treatment I was able to spend quality time with my Mum in her last weeks. Brandon Park enabled me to do this.

I viewed this care home for my mum. She was being discharged from hospital needing palliative care due to bone and lung cancer. From the moment I walked through the doors, the atmosphere was very warm and welcoming and knew she would be happy. Mum moved there on 6/10/16, until 17/11/16 when she sadly passed away. It was a tough first week, with mum previously having her own independence, she had to adjust. All staff were very patient and caring at all times. There is a good relationship between the home and local doctors surgery. The carers are always checking to see if you need anything. The home has plenty of activities during the day going on. Food was very nice and they would cook anything the resident may want, if not on the day's menu. Management and nurses were lovely, so caring, and always there to talk too. The only issue we found, was mobile phone signal was awful. The home would benefit from a hotel like situation, landlines in all rooms,with a charge for outgoing calls.

We would definitely recommend this home.

Brandon Park is a lovely care home in a wonderful setting, the rooms are lovely and the facilities are great. There is a good level of activities for the residents, even those who are bed bound.

The registered Nurses and carers do a great job. They were always cheerful and helpful, they used to make my Aunt smile, which is something she hadn’t done for a while. They surely made her last few weeks of life happier.

The food is of a good quality and freshly made on site. There is a lot of choice, the staff are always trying to find something to tempt her even if it's not on the menu.

My Aunts condition deteriorated gradually, then a sudden deterioration on a Saturday morning, this was handled well with drugs to settle her, the GP was contacted to start a syringe pump to keep her comfortable and this was also achieved.

I have a lot of praise for the home and would recommend it without reservation.

We visited several homes before my father chose Brandon Park. He felt at home right away and the warm welcome from the general manager and staff was second to none, my father, not a naturally sociable man, settled in immediately. He has a lovely en-suite room and the staffs care and concern for their residents is clear to see. All receive the best possible care with the utmost respect and courtesy. We would unreservedly recommend Brandon Park to anyone looking for an excellent caring home for a loved one. My fathers doesn't wish to live anywhere else.

The staff are all very pleasant and helpful. Nothing is too much too much trouble for them. Bring vegetarian limits my choice of food but the chef has made recent changes to the menus which has given me and other vegetarians more variety. The standard of cleanliness is excellent.

What a wonderful place. Staff are excellent nothing is too much trouble. Residents care is as it should be 100%. It's clean and my husband is always clean and tidy which is what he is used to, he is being kept as he likes to be and to me, that is perfect!. I cannot fault anything. Everything is as it should be. I am always asked if anything is needed for him. I have nothing but praise for the care home. I would recommend it to anyone.

My aunt was suffering from cancer and had remained in her own home, with support until 3 weeks before she died. Due to a fall she was taken into hospital where her condition was naturally and rapidly deteriorating. She strongly refused all treatment and medical intervention in hospital and it was both her wish and mine that she spend the last few days of her life at Brandon Park Nursing home. I approached Brandon Park with the hope that they would take her albeit I knew for a very short time. Regarding the home Manager, I have to say that on first meeting and also subsequent times, she filled me with confidence. She immediately visited my aunt in hospital to assess whether the care home could meet her needs, she understood both mine and my aunts wishes and helped in every way she could in a speedy transition from hospital to the nursing home. The staff and nurses at the home treat residents with respect, there is a friendly atmosphere and there appears to be varied activities available for those who wish to partake. The rooms are homely, modern and spotlessly clean and the home is in a beautiful country park setting. Obviously our experience at Brandon Park was very short, but it was a positive one in most respects. Thank you for your empathy at a difficult time for us, it was greatly appreciated.

This is completed with my mums feed back as well. Activities are excellent (5days) but scored good as nothing at weekends. More access to outside space would be good, but I think this is being worked on. Mum loves being here.