
The team is also welcoming to relatives and are always happy to listen to and address any concernsD H(Niece of Resident/Service User)

This is a lovely care home and the staff are very caring.J W(Partner of Resident/Service User)

My uncle is exceptionally well cared for and I would not hesitate in recommending Oulton ParkChristine A(Niece of Resident/Service User)

The team is also welcoming to relatives and are always happy to listen to and address any concernsD H(Niece of Resident/Service User)

This is a lovely care home and the staff are very caring.J W(Partner of Resident/Service User)

My uncle is exceptionally well cared for and I would not hesitate in recommending Oulton ParkChristine A(Niece of Resident/Service User)

Oulton Park in Lowestoft provides person-centred care for older people in need of 24-hour Nursing Care and Dementia-led Nursing Care. Oulton Park also offers pre-bookable respite stays too.
The committed team at Oulton Park prides itself on ensuring that each resident receives tailored care which is regularly reviewed and adapted as an individual’s care needs change.
All staff are carefully chosen and extensively qualified to maintain the highest standards of Nursing Care....
Care Provided by Barchester Oulton Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Oulton Park Care Home for full pricing details and T&Cs.
Contact Barchester Oulton Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Cheryl Mortimer(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Please feel free to visit Oulton Park at any time - the door is always open!
Parking
- Standard parking spaces and Disabled spaces are widely available at the home.
Barchester Oulton Park Care Home Reviews (136)
Barchester Oulton Park Care Home has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Oulton Park Care Home has 136 reviews.
My wife has been a resident now for approximately 18 months. I can't thank the care home enough for the way they have cared for my wife. The staff are all very attentive and she is kept nice and clean and well dressed. Her room is very light and airy and is kept immaculate, clean and tidy. The meals are very good and residents have a choice of menu. If my wife has any health problems the Doctors and Nurses will be called if necessary. All in all, I am very happy with the care home.
I have been a resident for quite a few months and I am very contented and happy in the home. The carers ensure that I am very clean and given the option of what I want to wear each day. I am given a choice of meals and find them to be very good. The home provides activities that I can either join in with or stay in my room if I so wish and can read or watch T.V. The carers are all very caring and helpful. My room has an ensuite and is kept very clean.
My mum had been in Barchester Oulton Park Care Home for 5 years now and the care and compassion that she's received from all members of staff has been excellent. The weight off our shoulders knowing that she's safe and looked after has been life-changing for us all. As always, I would highly recommend.
My dad has been a resident of Oulton Park Care Home since June 2020, when we had to make the difficult decision to place him into their care as we could no longer care for him at home safely. His care has been excellent. His many needs are met with respect and dignity and he has thrived under their care. The staff and management have been so kind and helpful and always acting in a professional manner and evolving us in any decision regarding dads care. As a family, we cannot thank them enough for looking after dad and would not hesitate to recommend them as a care provider.
My uncle was placed in this care home in July 2020. All the information we were given sounded amazing so we were more than happy for him to reside there. He went downhill a lot in that first year and we never really got an explanation for as to why. He did have some health issues and certainly, lockdown didn’t help. However after visiting this home for a long time, I would like to say how different it has become since the new manager has returned. From the moment you enter the home now, it feels different and now when we ask to speak to the staff about anything, they have been more forthcoming. I do feel that my uncle is being looked after better now and cannot praise the staff enough, each one I have spoken to has been pleasant which helps put my mind at ease when I leave so I hope this continues to improve.
Due to Covid it is difficult to give a concise review of Mums care situation. Most of my communication with staff has been over the phone, but this said the staff have been very helpful in providing me with updates of my Mums health and medical issues. My mum is settled and calm and is not anxious with her surroundings which reflects the care she is given. I talk with Mum ofter but best are the visits which we have in the beautiful gardens, she is always pleasantly dressed and looking attractive. We are very happy with the quality of care at Barchester Oulton Park Care Home
I have been involved with Oulton Park for approximately 4 years. My father spent his final 2 years there, where he was very happy and well cared for. All staff working together for the good of the residents. I have continued to visit (until Covid) to entertain with local history and cooking demonstrations. Always a pleasure. Special thanks to the activity staff, who do a great job!
Thank you very much for your lovely feedback. I will pass your comments on to all the staff.
The residents are very well cared for. All the staff are caring and welcoming. The accommodation is clean and comfortable. My husband couldn't be in better hands.
Thank you very much for your feedback. It is really important for all of us to have your views regarding the care your husband is receiving in our beautiful care home. I will pass your lovely comments on to our team.
Thank you.
You can't go through a year of pandemic and not come out completely unscathed, but I was reassured to see that the same extraordinary level of care is still as apparent as it ever was pre-Covid. The staff are caring and compassionate, considering what they've been through they are truly amazing. Whilst Covid restrictions mean that outside entertainment is sorely missed, the activities team are working tirelessly to fill the void with alternatives, including using technology - although I'm sure there's no substitute for 'Elvis'! I had a lovely, relaxed time with Mum and can see that she is happy and well cared for.
Dear Jacqui, thank you so much for your review and lovely feedback. We are very happy to hear that you are happy with your mothers care. All the staff are going the extra mile to make sure your mother is safe and well cared for. I will pass your lovely comments on to all the staff. Thank you.
It is hard to write a review as I haven't been in the home for over a year due to COVID. I think Oulton Park has handled the visiting appointments well, to the outside visits in the summer and the indoor visits in the winter. I was impressed with the indoor suite, they did a really good job. All the staff made it easy for us the family to communicate with Mum. We could see that she was bright and being well looked after.
Thank you.
Though it is early days, as Dad has only been at Oulton Park for just over a month, we have found the management and staff very efficient and caring. Dad seems to be happy with the environment he is in. As we all know, placing someone into care is an emotional experience for all involved. However, the way Dad seems to be settling in is giving us confidence for the future, and this can only be due to the care he is receiving at Oulton Park.
It is an honour to be able to care for your dad and our other residents.
Such a friendly team working to keep residents safe and happy in these difficult times. The food is always appealing even for people with pureed meals, staff are always chatting to patients whilst getting on with their care.
Thank you so much for your feedback, it is very much appreciated. All feedback is welcome.
All the staff showed care, understanding and patience. They arranged safe visits during the virus lockdown and then extra visits due to my friend's dementia. I really cannot thank them enough for all the help they gave to us both.
Thank you for your lovely review. Here at Oulton Park, we like to look after our families as well as our residents. I will pass your kind comments on to our team here at Oulton Park.
Very caring staff, my mother is very happy. My only grievance is it is rather expensive, and as my sister and I had to sell my mother's property to finance her stay in Oulton Park, money is getting quite low to enable her staying in the care home.
All feedback is greatly received. We are happy to see that your mum is very happy here at Oulton Park.
The quality of care at Oulton Park Care Centre is extremely high. My mother-in-law has been a resident there for 7-months, requiring complex medical care. Due to covid19, we were not able to visit her for the last 6-months. We are able to speak to her on the phone and were given regular updates on her health and well-being. We can now have weekly distanced visits, and see she is being well cared for. Always tidy and nicely dressed, and sometimes pleased to show off nicely manicured and painted fingernails or wearing a pretty coloured hairband she has made. Carers are cheerful, friendly and sensitive to sometimes difficult situations. Always a welcoming atmosphere. Cannot praise the staff highly enough in these extremely difficult times. Mother is getting the best possible care. Many thanks to all the staff.
Kind regards.
The care home is spotless. Very clean. Carers are lovely, kind, hardworking, and thoughtful. Treat residents with respect. Front of house staff are friendly. The problem here is management. A succession of managers who make false promises. Lack of communication, not good enough. Nursing care is sometimes excellent/sometimes not!
Thank you for your review and the positive comments you have made about the team here. They work hard to ensure our residents are given the best care at all times. Oulton Park is part of a region and a division which have been overseen by the same Managing Director for nearly four years so that,...
My father was in Oulton Park for only a short time, but in that time, he was looked after in a loving, caring way. The manageress and all her staff were second to none. We were always greeted with smiles and friendly faces, and they were totally professional in every respect. We wouldn't hesitate to recommend this care home to anyone.
We are delighted to hear your lovely comments and want to thank you for taking the time to complete a review for us. We will pass on your kind words to the staff in our home.
The management has failed in showing any compassion to the families who have lost their loved ones to COVID 19 at this care home. Further training needs to be given so further families do not have to endure such cold-heartedness.
Hi Katherine, thank you for your feedback. Firstly, I want to introduce myself as I am the new manager at Oulton Park. We take all of your feedback very seriously and Barchester prides itself on its quality of care and compassion in all of our homes. During the entire duration of the pandemic, we...
My father-in-law required urgent respite. We received a quick response to our request which was an easy process. Once he was in Oulton Park, he received brilliant service and the staff responded well to his needs, which made us feel at ease. The home also facilitated urgent respite for my mother-in-law too. Lovely, caring staff and lovely food. We were always kept informed regarding their care.
My mother-in-law spent the best part of three weeks in respite care at Oulton Park. The general impressions are of a clean and modern environment. This was better than many older homes that we'd visited which were situated in old buildings converted for the purpose and as a result did not seem to work as well. We didn't get to visit the home whilst the mother-in-law was there as we were on holiday, The staff we had dealings with appeared caring and polite and it was clear that they understood the condition of dementia which we felt was critical. Mother-in-law appears to have enjoyed her stay, although she suffers from dementia so memory/recall is a problem. She seemed happy to return for respite in the future which we took as a positive sign. Her room was comfortable and private and she remarked on how much she enjoyed the room. We are in the process of booking more respite here for the coming spring and summer at Oulton, that must be a recommendation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 13 Jan 2026
At Oulton Park we support and encourage our residents to continue doing the things they love whilst also making new friends and exploring new adventures. Our Residents enjoyed a Christmas...
- 13 Jan 2026
At Oulton Park we love hosting events that we can open up to our relatives, friends and the wider community. Life at *Care home* is about being part of the...
- 18 Jul 2025
?? Barchester Care Awards – Divisional Winner ?? And our winner is… Gemma Hatton crowned Home Administrator of the year for the Central Division Next stop…the nationals! Over 5,250 incredibly...
There are no upcoming events for Barchester Oulton Park Care Home.
Awards / Recognitions (19)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Oulton Park Care Home.
Meet the Team (7)

Hello, my name is Gemma and I am the Administrator here at Oulton Park.
I joined Barchester Healthcare in 2007 and the team at Oulton Park really has become like a second family to me.
I am often the first port of call for our residents, their families, and home visitors and I am here to assist with any contractual questions that you may have whilst also ensuring that our residents and their families are fully supported by our home.
I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask and I look forward to welcoming you at Oulton Park very soon.

Hello, my name is Nathan and I am the Head of Maintenance here at Oulton Park.
I have been with Barchester for 15 years now and have worked across many Barchester homes in the region.
Helping to make our home inviting, comfortable and safe for our residents, relatives, visitors and colleagues is absolutely paramount to me. Whilst at the same time maintaining the highest standards in everything that we do for those that have chosen to make Oulton Park their home.

Hi, I'm Angela and I have worked with Barchester since 2007. I enjoy spending time with the residents and delivering the highest care they deserve.

Hi, I'm Bev. I have worked at Oulton for 13 years and o absolutely love my job and spending time with the residents.

Hi I'm Ann, but most know me as Annie. I am a team leader at Oulton park care centre. I have been with Oulton park for over 10 years and I love my job.

Hi, I'm Bobby. I have worked at Oulton Park for 18 months. I had a great time with the residents and the staff. I am really passionate about cooking and delivering high-quality meals.

Hello, my name is Amy and I am the Hairdresser here at Oulton Park.
I am available in the Salon every week to ensure the residents are looking they're very best and I always try to be available for special occasions too.
It is always so lovely to chat with the residents and find out the latest news about what they have been doing and all their fantastic stories too about their interesting lives.
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