Fairholme Nursing Home

Roskear Road, Camborne, TR14 8DN
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9.8 65 Reviews
  • Fairholme Nursing Home, Camborne
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs J Mangat

Person in charge

  • Kylie Chaney (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (13)
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Fairholme Nursing Home Reviews (65)

9.8

Fairholme Nursing Home has a Review Score of 9.8 (9.803) out of 10, based on 14 reviews in the last 2 years.
Over all time Fairholme Nursing Home has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Fairholme Nursing Home
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Total of 65, showing 21-40
Review from Julie G (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout this difficult time, staff have been kind and supportive. I know my mother is in good hands. I have had FaceTimes, and Mum is always happy. I've been delighted with the care shown to both my mother and me. The staff are second to none.
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Review from Cassy W (Granddaughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother could not have been in better care. The staff were amazing and nothing was too much trouble for anyone. my grandmother was very happy and thought of all of the staff as her extended family. The management and office staff were always supportive and were friendly faces to come into. my
family and I will always be eternally grateful for grannies care.
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Review from J T (Niece of Resident) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring. Nothing is too much trouble. Residents are very well looked after.
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Review from C G (Daughter of Resident) published on 11 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted for end of life care in 2016 and lived for another three and a half years. Her mobility was very poor, and her dementia worsened, but she was looked after superbly by all the carers, even when she became very difficult in her last eighteen months. The staff at Fairholme felt like
an extended family. The manager is superb.
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Review from Roger G (Son of Resident) published on 8 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was moved from hospital to Fairholme for end of life care. She received the best care and was treated with respect and dignity. We weren't allowed to visit at first because of COVID-19 when it became obvious she was deteriorating and was allowed to visit with PPE. My family and I were given
full support at all times.
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Review from Adrian W (Son of Resident) published on 31 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are extremely helpful and caring.
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Review from David P (Brother of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always had complete confidence in the care at Fairholme Nursing Home.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

Thank you for your kind words, we are all sorry for your loss.

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Review from Sharon P (Daughter of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairholme Nursing Home is superb. From the moment we entered this care home, we knew it was where we wanted my father to be. All the staff are very caring to all residents and spend time with them accordingly. Staff communicated with us regularly. We were very impressed with the entertainment on offer,
never forgetting my father, upstairs in his room if he wasn't well enough to go down to the dayroom. My father was treated with dignity and respect at all times.
We're so grateful to all staff who made my father's last days as comfortable as possible.
Reply from kylie chaney, Manager at Fairholme Nursing Home

Thank you for your review, we really appreciate your kind feedback.

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Review from Tom W (Son of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was moved from a local hospital to Fairholme for end of life care. After suffering a series of strokes earlier this year, at age 85. The staff and managers went out of their way to provide comfort and love for Mum and the family who visited her. Nothing was too much trouble. Even though Mum was
only there for 5 days before she passed, we were encouraged to bring in pictures, ornaments, flowers, and even bedding to make Mum feel at home. I stay with Mum on the last night and held her hand as she slipped away - the staff were wonderful and ensured we had privacy and dignity. I cannot thank Fairholme enough and thoroughly recommend the home.
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Review from Vikki R (Daughter of Resident) published on 7 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Fairholme highly enough. Mum only stayed there for 3 months as her health deteriorated rapidly until she passed away but I can honestly say I wouldn't have wanted her to be anywhere else. All the staff were wonderful. They were caring, compassionate and respectful at all times. The
care level they give is amazing and it was a joy to go there, even though it was only for a short time. All the staff were aware of her illness and health issues and no-one could have been more helpful.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

Thank you for your lovely feedback.

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Review from Muriel M (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment it became apparent that my mother had to go into care, I contacted the home and they confirmed they had a vacancy and would consider having my mother as a resident. A qualified member of staff visited us and spoke to my mother, asking her questions in a gentle and quiet manner and gaining
her confidence. She explained to my mother in great detail what to expect on becoming a resident in the home and confirming my mother was happy to go there. Within two days my mother was admitted to the house. The same member of staff greeted us on our arrival and showed us to the room my mother would occupy. My mother accepted this and after a few days - in spite of a few times my mother became a little agitated, with the help of the staff she settled in. Nothing was too much trouble - staff kind, patient and helpful. Very kind to family members and reassuring should there be any queries. A good, hard-working team.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

Thank you for your kind response.

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Review from Emily C (Granddaughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairholme is amazing, such friendly staff and residents. The staff bend over backwards to help residents and their family. My one wish was to have my Grandad at my wedding to give me away, but he was too unwell to leave the home, so Fairholme organised for us to have a vow renewal so Grandad could walk
me down the aisle. They made my wedding day special.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

We are glad we could be part of your special day. Thank you.

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Review from Sarah J (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At Fairfield Holme, all the staff decorated a room, arranged a vicar so that my Dad could walk her down the aisle to meet my daughter and husband to bless their wedding. All the residents loved my daughter all dressed in wedding attire. My Dad had a member of staff walk behind in case of a fall. All
the staff were absolutely amazing with all the work that went into the ceremony etc. It was the first nursing home to have a wedding in.
Reply from kylie chaney, Manager at Fairholme Nursing Home

It was a beautiful ceremony. Thank you for letting us be a part of it.

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Review from Gemma H (Granddaughter of Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing friendly, nothing was too much trouble, knowledgeable and caring staff! Perfect place for the last few weeks of my grandfather’s life! Huge thank you to everyone at Fairholme.
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Review from Barbara H (Wife of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Fairholme the most lovely, comfortable nursing home in every aspect of care and help towards my husbands family. My husband wants for nothing. Food is excellent and help given to him when he was unable to feed himself. The family was also looked after which helps in such distressing times.
The manager and staff were very caring people - not like some we hear about. I don't think I could have coped so well if it weren't for them.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

Thank you for your lovely comments.

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Review from Jean R (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father passed away on Monday 18th March after spending a year at this lovely care home. All of the staff team treated him with dignity and respect throughout. Dad could be difficult at times, but the staff still loved him. Four years before this they looked after my mum as well. The care received
made me not hesitate Fairholme when dad needed care.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

We loved taking care of this wonderful couple. We had lots of laughter.

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Review from D P (Son-in-law of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father in law was a resident of Fairholme Nursing Home until he passed away in February.
He lived there for over 2 years.
The care given to him was second to none.
All his needs were met, even as his health declined.
The staff were friendly to all family members and approachable when questions
were asked.
We all felt safe with the home to undertake any decisions concerning his care.
I would recommend the home to anyone.
Outstanding care provider.
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Review from Danny L (Son of Resident) published on 31 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment that my father unfortunately arrived at the care home to his last breath, Fairholme staff (cleaners to nursing staff) made his/our time there a lot more pleasurable. I cannot fault any of them from going the extra mile to source his favourite food to visiting him in his room (bed bound
after 2 months) and just having a bit of a chat to him. All of the staff are on my list of favourite people, in fact we all felt like one big family when we were there. Care/nursing homes have had a bad press in the recent years, well I can put my hand on my heart and say "Not at Fairholme".
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Review from A S (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The atmosphere at Fairholme is warm and welcoming and positive. The home seems well managed and care staff were accessible, making it easy to discuss care needs and keen to uphold the dignity of the resident. At the end of life, staff were skilled and sensitive. The food was always appetising, staff
helping with eating and drinking and celebrating special occasions with the resident. Some of the room furniture was broken and run down and keeping track of residents belongings difficult. Overall though, a very positive experience.
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Review from P H (Niece of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was admitted to Fairholme Nursing Home in February of last year. Following a fall at home when a hip was broken. During her stay there she gradually deteriorated with memory loss and incontinence problems. The staff and management were absolutely first class in attending to her and we can only
say how pleased we were with the care she experienced.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Fairholme Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Fairholme Nursing Home is calculated as follows: ( (130 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 157 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairholme Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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