Fairholme Nursing Home

Roskear Road, Camborne, TR14 8DN
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9.8 65 Reviews
  • Fairholme Nursing Home, Camborne
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs J Mangat

Person in charge

  • Kylie Chaney (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (13)
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Fairholme Nursing Home Reviews (65)

9.8

Fairholme Nursing Home has a Review Score of 9.8 (9.803) out of 10, based on 14 reviews in the last 2 years.
Over all time Fairholme Nursing Home has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Fairholme Nursing Home
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Total of 65, showing 41-60
Review from Helena M (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairholme's greatest strength lies with its team. My father and I were treated with nothing less than kindness, patience and empathy. Sadly, my father has recently died. I felt as if the staff felt this loss as keenly as I.
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Review from N H (Son of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My dad was only there for 10 days. He died peacefully at the age of 92 of prostate cancer.
For the end of life care, we had hoped for more attendance to his needs in terms of time.
All the nurses did their best though.
They were friendly and supportive when they were there in his room, but it always
took a long time for somebody to turn up when he had rung the bell.
The quality and presentation of the food was not very good.
Reply from Kylie Chaney, Manager at Fairholme Nursing Home

Thank you for your comments, and sorry for your loss. I have discussed these comments with the team here. We have an open door policy and actively encourage families and relatives to come to discuss any concerns that they have. This would have given us a chance to rectify any problems and made your dad's stay as comfortable as possible. Thank you for stating that you are likely to recommend us in the future. If you would like to discuss this further please do not hesitate to contact me. kind regards.

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Review from Timothy Andrew S (Son of Resident) published on 24 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the level of care that Mum received during her time at the home. Having been encouraged to visit at any time I witnessed the level of care that she received, consistently excellent. Her needs were very demanding but throughout Mum was treated with compassion, she was groomed well (that
she liked) and regularly monitored for level of pain and her comfort. Most importantly her dignity was maintained. During family visits, we were all included on feedback of Mum's condition.
As the end neared, her treatment and care was adapted to suit her best. We were all made to feel welcome and part of the team. Brilliant caring staff (from the heart) and brilliant management team.
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Review from Hannah W (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We could not fault the staff at Fairholme. Mum was always well dressed, clean and her hair done, which was important to her. They made sure she felt at home and valued as one of the Fairholme family. When we realised mum was nearing the end of her life, the home kept us informed every step of the way.
their care and compassion, not only for mum but for all of us as a family, was very much appreciated. We can only say thank you and would have no qualms recommending Fairholme to anyone else seeking a home for themselves or loved ones.
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Review from P C (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was at Fairholme Nursing Home for three months. We found the staff very friendly and caring. They are all extremely professional and well trained.
I would not hesitate to recommend Fairholme Nursing Home we had a lovely room with its own bathroom and was always clean and had all the aids dad
needed. Dad felt very at home there.
The home was very well run and very efficient.
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Review from Diane F (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It gave excellent service in the last few days of my dad's life and nothing was too much trouble which made my life a lot easier.
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Review from Susan D (Daughter of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum aged 88 years with vascular dementia moved to Fairholme Nursing Home after being in hospital I can honestly say as soon as we entered the home it was such a welcome they couldn't have looked after her any better so kind and caring. Unfortunately mum passed away 2 months after being there but the
support we had was excellent. Whenever we went she was clean, food was excellent and presented well. Even down to the cleaners who were so good and helpful.
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Review from Y P (Daughter of Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each has their own bedroom. Everywhere is clean and hoovered every day.
As below everything was excellent and my opinion was like walking into your own home. All the staff was welcoming. Facilities for tea/coffee etc you were able to help yourself. Whatever patient you speak to have said they love
being in the home. They have an entertainments person who arranges visits from people that play organs/singing and many others to help the patients. Meals can be provided for visitors at a small charge. All laundry is taken care off.
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Review from Louise H (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was cared for over 2 years at Fairholme and we can only praise the home for looking after him until his death. Obviously, the care given is not the same as at home with family, but the fact Dad was moved to a home meant we needed more nursing care for him. I really feel communication between all
concerned is key to the best care being given.
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Review from Jolin F (Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff do a very good job and the office, do a good job as well.
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Review from Stella B (Respite Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a patient for respite care since August 2017.


Everyone has been very kind and helpful in every way to me.I have had a lovely room and lovely treat. Ben linen and rooms cleaned every day. The food is so tasty and yo have a choice. Friendly company if you would like it, everyone joins together

in the lounge of your choice. Daily papers delivered each morning.
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Review from Ebony R (Great-granddaughter of Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairholme took my great-grandad in after being discharged from hospital and he looked amazing. The care they provided him with was outstanding.


The amount of time and care they put in was indescribable. One member of staff was in the room talking to him for 45minutes, although papa was unable to

respond. Fairholme even know, still continues to keep in touch with lots of support from all staff.
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Review from Jean W (Daughter of Resident) published on 7 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Extremely caring community, with all the staff being very friendly and helpful. We all became part of the Fairholme Family.
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Review from Jonothan R (Friend of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been lovingly and very well cared for in this home for the past few years.
My friend died at the home with very good, careful support. All the staff are caring, efficient and helpful.
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Review from Ken V (Husband of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was only in Fairholme for five days.
I found the care and support excellent.
Reply from L Fry, Administrator at Fairholme Nursing Home

Thank you for your positive feedback.

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Review from Peter R (Son of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is on behalf of my family.
My father was a resident of Fairholme for around 7 years.
He passed away on 24.07.17.
I can honestly say that my experience of the care at Fairholme is of the utmost kindness. They are happy to help and are always available to talk when you have the need to speak with
them.
The care they gave my father was the best he could have got and for this, they deserve a medal.
Reply from L Fry, Administrator at Fairholme Nursing Home

Thank you for your kind words, we appreciate all the feedback.

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Review from Linda O (Daughter of Resident) published on 20 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When full-time nursing care for my mum became inevitable, making the right choice was a daunting prospect. From our initial visit, first impressions of Fairholme as a well-run, clean and homely residence have, over 20 months, been realised in the delivery of high-quality nursing care and a genuine interest
in the welfare of its residents.
Even when under the greatest pressure, staff members were always sensitive to mum’s needs, went out their way to make a difference and add that much-needed human touch in every task. From the kitchen and cleaning staff to the healthcare workers, nurses and managers, we remain eternally grateful to every member of the Fairholme team who looked after my mum as one of their own and continue to make this care home into the caring community it is – thank you.
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Review from Sue H (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We (my brother and I) were extremely satisfied with the level of care our father received during his 6 month period at Fairholme Nursing Home. All staff were extremely kind, friendly and thoughtful towards our dad. They were all thoroughly professional in all levels of care and worked well as a team
to put his needs foremost in their nursing and care. As his health declined he was offered options discussed by his GP along with the nursing staff. These wishes were met and we were kept informed of every change and variation in his condition. We were all shown the greatest level of sympathy, understanding and consideration. We are comforted to know that our father could not have been in a better care home to end his days with such loving and attentive people around him. Thanks to all concerned.
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Review from Jenny H (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents had a double room, which they shared. It was a pleasant room, with an ensuite bathroom. As a retired professional in the nursing field, I was very happy and impressed with the care given to my parents. Unfortunately, they did not settle, and I was obliged to take them back to their bungalow,
with live in care. But in the intervening period, while they were in Fairholme, the staff did their level best to address any issues that arose.
Everyone, from the domestic staff to senior nurses were very helpful and supportive to my parents, my husband and myself. I have no hesitation in recommending Fairholme.
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Review from Jacqueline F (Daughter of Resident) published on 10 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum moved to this nursing home in November 2016, bed and chair bound and unable to walk after contracting 'Lewy Body Dementia'. Previous to this she was a very active and fit person. This has hit us hard as a family, but 'all' the staff have been fantastic. She is checked regularly, fed well and
her personal hygiene is treated with care and dignity. I am informed by phone immediately if she is unwell and am updated daily on her wellbeing. Nothing is too much trouble and any requests are dealt with quickly and with a smiling face. I wouldn't hesitate to recommend Fairholme to family and friends.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Fairholme Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Fairholme Nursing Home is calculated as follows: ( (130 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 157 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairholme Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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