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- Devonshire House and Devonshire Lodge Care Home







Devonshire House and Lodge Care Home is located to the north of Plymouth, on the edge of Dartmoor. The home is convenient for shops, amenities and public transport. The local shopping centre is just five minutes away.
This is a purpose built care home providing nursing and social care for older people who are physically frail, and older people who have mental health needs such as Alzheimer's disease.
Accommodation is provided...
Care Provided by Devonshire House and Devonshire Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Devonshire House and Devonshire Lodge Care Home for full pricing details and T&Cs.
Contact Devonshire House and Devonshire Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Rachel Crimp(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (18)
Visiting
- Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Devonshire House & Devonshire Lodge Care Home; however, they ask visitors to not come during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Devonshire House & Devonshire Lodge Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park. Also limited parking on the road adjacent to the home.
Devonshire House and Devonshire Lodge Care Home Reviews (120)
Devonshire House and Devonshire Lodge Care Home has a Review Score of 9.6 (9.553) out of 10, based on 30 reviews in the last 2 years.
Over all time Devonshire House and Devonshire Lodge Care Home has 120 reviews.
Staff very caring. Treating resident as an individual and discussing their interests. Keeping an eye on them. Taking to (common) room. Also discussed an issue with management (only TV-related). Sorted out happily. Had a cup of tea.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
My mother has been at the Devonshire House and Lodge for 2 years now and we have been so pleased that we chose this home for her. The way the home is set up is great for residents to be as independent as they are able to be, the facilities are fantastic, with many communal activity rooms and wonderful outside areas and gardens to enjoy. The staff are caring and attentive, friendly and welcoming. There is also a brilliant activities team who do a great job in engaging with the residents and involving their families in the various activities arranged.
Thank you so much! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Devonshire House and Lodge Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
I would have no hesitation in recommending Devonshire House to anyone looking for a care home for a relative or friend.
Thank you Peter for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Devonshire House and Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mother with...
An excellent care home, my father is very well cared for. The food and activities are excellent and every taste is catered for. My father has ongoing health issues and his medical care is second to none with hourly obvs when necessary which is a great comfort to me and my family. Dad is very happy here.
Mum has been really well looked after at Devonshire House and Lodge and the staff have shown her great kindness, compassion and dignity. This care has been extended to family too and communications are very good. The facilities are excellent here with a really good choice of activities and the surrounding gardens are just delightful.
Thank you so much for your feedback, quality of care is a priority for all colleagues here and it is wonderful to read your feedback
Devonshire House is an excellent care home providing home from home comforts. The staff have always been kind and caring and treated mum with dignity and respect. There are many activities on offer should mum chose to join in. The home is clean and tidy at all times, and as visitors we have always been made welcome and invited to various events throughout the year. The whole team of staff have created a lovely professional care home that I would highly recommend.
Thank you so much for your feedback, it is so lovely to receive and I will share with our team colleagues
We are very happy with the care our mother receives from Devonshire House. The facilities are excellent, as is the lifestyle program. The food can be a bit variable but steps are being taken to try and improve this. All the staff are friendly and approachable.
Thank you so much for completing a review and providing your feedback, I will share also with our team colleagues.
My mum seems very settled and well looks after.
Thank you for your review of Devonshire House & Lodge Care Home! We're very pleased to hear that your Mum is settled and well looked after by our fabulous team. Kind regards
Mum is very well cared for and seems very happy. It is a relief for the family that she is in a safe environment. Mum especially enjoys all the activities provided. A special thanks to the Activities Team.
Thank you for your review of Devonshire House & Lodge Care Home! It's wonderful to know that you are happy with your Mum's care and that she is safe and happy with us. Devonshire House & Lodge do have an excellent array of activities and they are always popular, we're glad your Mum enjoys them, too! Kind regards, Clare
I volunteer weekly every Wednesday with coffee mornings and activities. The staff interact so well with the people who live here with songs and dancing. The home is always clean and tidy. The manager is very welcoming and is very visible and approachable. She is very supportive of the lifestyle team and I was very happy to read that they achieved a good rating in a recent CQC review.
Thank you for your kind review of Devonshire House and Devonshire Lodge Care Home. We were delighted to receive our rating of Good by CQC, it is a accurate and great reflection of the standards provided at the care home. Our team work hard at Devonshire to provide the best care and environment...
Great friendly proficient staff. Excellent nurses and management. Very helpful polite and friendly. Good food, facilities and entertainment etc. Lovely garden. My only moan is being woken up every hour in the night by a knock or door opening to check on me, but I can see it was necessary for quite a lot of the other residents, I have no complaints at all other than that one.
Thank you so much for your wonderful review and for the 5* rating! It's great to hear about your experience of living at Devonshire House. I have asked the Management team to look into risk assessing the night checks you have to see if they can reduce the frequency safely. They will have a chat...
Mum has been a resident at Devonshire House since November 2023. I cannot fault the care and compassion she has received. The staff value her and understand the importance of her dignity and privacy. She is warm, comfortable, content, and extremely well-looked after. If she is unwell or her lovely carers are at all concerned, we are phoned at once, meaning we are always in touch with her latest progress, even if we have already visited the same day. When visiting her, we have always been greeted with smiles, offers of tea, and the latest reports on Mum's welfare. We chose well when we decided on Devonshire. The staff treat Mum like a much-loved Grandmother and encourage her to take part in activities. Our whole family is relieved that she is so well cared for and content in her new home.
Your review has made me smile as I can just imagine her there. The team is wonderful and it's great that you have been able to share this with best wishes.
My mum is very happy and settled in Devonshire House. The home is excellent and the staff brilliant. It gives me a peace of mind knowing that she is being cared for so well. The activities that Mum gets involved with are excellent and the activities team are outstanding. The week I spent with Mum was very pleasing. Thank you to the whole team.
Thank you so much for submitting your review. It's great for new care seekers to read genuine reviews from family members.It's lovely to read how settled your mum is and that she's enjoying the activities. It is a great place to live! With best wishes.
My dad was moved from Torrs to MV2 recently to ensure his safety. He was very comfortable in Torrs, it was quieter so the majority of the time he was very happy. His carers were truly amazing with him. Nothing ever too much trouble. Since moving upstairs he has seemed less comfortable, lots of residents whose dementia is more advanced which can be disturbing for him. His room is now smaller and he has lost a private shower facility. I was told that he would be moving to a room with a shower. I have left a few messages for management to call me to discuss this but not heard. I cannot fault his care. He often doesn't have a pillow and his bedding is minimal. The food is very good. He has a good appetite, a larger portion would be good. The carers and the activity leaders are really great and try to get Dad involved, which takes away the boredom. There was also going to be a 'Walking Club', however no news on this. Now we are in Spring this and Minibus trips would be welcomed.
Thank you so much for writing a review. I have asked the management team to look into the issues you have raised. With best wishes, Managing Director.
We cannot praise all the Devonshire House staff enough for making my mum's last year so happy. Physically she was not mobile but she loved so many things, like having her hair and nails done weekly: the activities including bingo, games, chats and visiting singers. Mum loved meeting her new friends for lunch every day. So many times we visited and had to find her in one of the many social rooms or in the garden. There was always someone at hand to help her manage her pain or even to chat with. A truly amazing place for a special Mum and her visiting family. Thank you!
With best wishes.
My dad has been at Devonshire since March 2023 coming from another care home that closed. My dad is so happy and very well cared for and the nurse is a very special person to my dad. The care is so wonderful and all the staff are so helpful and caring. Congratulations to the nurse and all her team.
Thank you from all our family.
It would be great if you would let the Home Manager, know the name of the nurse you mentioned so that she can have formal recognition of the great work she does. I'm glad that you feel your dad is happy and well cared for.
With best wishes.
This is a lovely care home. The staff are so friendly and Mum is well looked after. She has a lovely room with an en-suite. There is a lovely atmosphere when you walk in. Family and friends live close by so can visit at any time.
With best wishes,
We didn’t have much time to find another home for Dad and when we called Devonshire Lodge the management worked quickly and so hard to welcome and give Dad a home.
On the day of moving Dad, the management and all staff were so kind and helpful and made my dad so at home.
So very grateful for everything here, my dad is enjoying his new home and receiving better care.
Such a lovely home and Dad, I think, is going to be very happy here at Devonshire Lodge.
Thank you to everyone.
It is great to read how welcoming the team were and that your dad is enjoying his new home.
My father was a resident at Devonshire house and lodge for a number of years until his sad passing in February this year and we could not have asked for a better place for him to call home. The staff are absolutely amazing, Dad had the best care and he managed to be involved in activities each week and loved being out in the garden when the sun was shining! He made some wonderful friends and it really did bring him out of his shell.
The chef catered so brilliantly for all his dietary needs and he very often got his favourite meals cooked just for him and some gorgeous desserts which made him smile so much. The staff also treated us like family and we ourselves made friends for life. I will always be eternally grateful to all the staff for how they made dad's last years so wonderful and so much more exciting for him. He was always treated with dignity and love and we couldn't ask for anything more. An amazing home and amazing people. Thank you.
Thank you for taking the time to write such a wonderful review. It's great for the team to see what a difference they have made, not only to your dad during the last few years but also to yourself and your wider family.
With best wishes
As a family, it was so difficult to make the decision of finding a new home from home for our dear Mum.
Devonshire House Care Home has made Mum feel 'at home' again.
She is now doing things she would not have done at home, joining in daily activities, such as crafts, singing, quizzes and even bingo.
The staff are so much part of the family; we are welcomed when we come to visit.
I would not hesitate in recommending this care home to others and cannot thank the staff enough for helping us adjust as a family, knowing Mum has the care she needs night and day. As a family, it gives us peace of mind.
With best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Devonshire House and Devonshire Lodge Care Home.
There are no upcoming events for Devonshire House and Devonshire Lodge Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Devonshire House and Devonshire Lodge Care Home.
Meet the Team (2)

Hi, my name is Michelle & I am the Interim Manager at Devonshire House & Lodge Care Home.

Hi, my name is Lynda, and I am the Administrator here at Devonshire House and Devonshire Lodge Care Home
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