Greenslades Nursing Home

When my husband was asked by his best friend, four days before he died, he replied 'yes very happy - why wouldn't I be, they look after me very well.' This was on Christmas Morning when visiting with my son and his Swedish friend on facetime. All the staff were amazing, not just for my husband, but the support for me and my son when visiting. More than that, all the admin staff too - they couldn't have been more accommodating and supportive. A definite feeling of great teamwork. I can't thank everyone enough. Hats off to them all coping in covid times. The best care I could have expected for my husband of 55 years.

Greenslades always keeps us informed on a weekly basis, on how my father is keeping. If incidents occur, we are contacted as soon as they can. We are also advised on the health stages that dementia patients go through, enabling us to understand how things are progressing along the timeline.

My wife moved to Greenslades in October 2014 with vascular dementia and died in August 2020. During these 6-years, she was looked after so well that I do not believe that any other nursing home in the country could have done a better job, and it was done with love.

My late mother suffered from Dementia and was a resident in your nursing home in Exeter for a number of years, until her death in October 2020. While in your care, the staff exercise care and patience while attending to her. I live in South Africa and regularly phoned the home enquiring about my mother's wellbeing and health. I was always well greeted and found the staff very helpful. The carers were exceptionally helpful and always went out of their way to help Mum. On behalf of my family and that of my brother, we wish to say thank you and God bless for all you did for Mum.

Greenslades is a lovely home, a nice one big family homely feel with a very good management team. All the staff at Greenslades are really marvellous. The manager is compassionate and understanding. My dearest Mum is well looked after by very caring staff who are totally dedicated to giving the residents the best care possible. The meals are very good and the menu is varied. There is a good range of activities for the residents. I phone every day and I am kept updated with my Mum's care and daily wellbeing. It is so reassuring. Recent garden visits have been lovely. Thank you to all the staff at Greenslades for what you are doing and all that you do.

I will be looking further into removing my stepdad away from this home. If you have a loved one needing care please do not choose this home

However, the staff are very caring and there is a feel of relaxed organisation in keeping with the needs of the residents. I would, therefore, recommend Greenslades, but with reservations.

My husband was transferred from hospital to Greenslades with advanced dementia and medical problems. I have to say the carers have been very good. He is now eating and is cheerful, which is excellent seeing the problems he has been facing.

Greenslades took my cousin into their care when many other places would not. Staff always seem kind, positive and compassionate when I see or speak to the. Since living at Geenslades, my cousin has started to leave his room more and had been mixing with other residents which he would not previously have done.

I am very happy with all the staff who are like family. They do a very good job of looking after everybody in the home. I thank them for all they do looking after everybody. Thank you so much for all you do, thank you, thank you.

I have found the nursing home to be extremely well organised and provides excellent care to the residents. The staff carry out a large range of tasks in a professional manner. The only downside is when staff have to cover when they have sickness or holiday at short notice.

Cannot find any fault at all. Everything you need was there.

I found the staff to be responsive and caring with kindness. The deputy manager and nurses and carers were willing and available to answer any question I might have had regarding my wife, and to attend any requests to toilet use and to attend to her comfort when we visited each day. Management and staff made an excellent effort to make my wifes birthday as good as possible for her and her visitors.

Very hard working and authentically caring staff who were always approachable with concerns. Extremely considerate and helpful when my mother passed away. Management was also approachable and helpful. My mother was given the freedom to live life to the fullest and her specific individual needs and wishes were accommodated. The kitchen staff were fantastic but budgetary constraints meant my mother felt there was room for improvement in the menu offering.

My sister-in-law was left in bed for two weeks as the only hoist in the building was broken and, apparently, could not be brought upstairs. One lift was out of order for two weeks. Her hair was in a dreadful state, she wasn't washed properly (dirty neck) and she was smelling. Not fed properly as they said she wasn't hungry, but I persevered and she ate nearly everything. I was there for two hours and saw no staff at all. Nobody came to check her. A dreadful smell of urine and faeces on the ground floor. Wearing the same t-shirt for days and never saw her in a nightdress, although she had several. The whole place is a shambles. I am a carer myself.

We had previous knowledge of Greenslades from two years ago when a neighbour of ours was admitted into the dementia unit. When my dad became poorly and needed nursing care there was only one obvious choice for us and the standard of care that my dad received in his final months was excellent. The staff are caring and mindful of the dignity of the resident, whenever we visited dad he was always clean and tidy, as he was when he was well. The staff and carers kept us up to date with dad's condition, even if the news was not good and always acted in a very professional manner. He was very happy there and passed away peacefully and with no pain or discomfort.

Resident left for long periods of time alone. Not moved in bed and commode found dirty on many visits. Sink found with waste in it. Food cold and tasteless. Resident left on the commode for long periods of time. Bell answered after a very long wait. Never any staff around. Nobody contacts you to say how the resident is and they don't let you know when they are taken to A&E until the morning. Very sad.

I was lucky enough to be sat with mum every day all day for this I will be forever grateful.

Allowing me to stay with him.

I would happily recommend this home.