St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU
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9.9 109 Reviews
  • St James' Park Care Home, Bridport
Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment.

Each member of the professional team at St James' is on hand to support residents and their loved ones in any way they need. Whether it is the start of your care journey and you're considering your options or if you're looking for more complex care due to changing needs, with a wealth of knowledge and experience they are there to help make the process as simple as possible.

The care team at the home have a real focus on personalised care. Respecting that each resident brings their own history and experience, they work alongside the individual, and their loved ones, to deliver a care plan that they feel comfortable with, addressing both physical and mental wellbeing needs.

Residents are encouraged to lead an active and fulfilled life at St James'. In addition to the range of activities available, the team also promote engagement in the Bradpole community, whether it be taking trips out in the local area or spending time with local community groups.

Inside, you'll find a homely and comfortable environment, where residents can relax and enjoy having everything taken care of. A popular area is the delightful landscaped garden and patio, which is the perfect spot to spend time with friends and family and is happily looked after by some residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair and a range of en-suite rooms are available.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1314

These prices are only a guideline, please contact St James' Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mihaela Barbulescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (31)

St James' Park Care Home Reviews (109)

9.9

St James' Park Care Home has a Review Score of 9.9 (9.860) out of 10, based on 30 reviews in the last 2 years.
Over all time St James' Park Care Home has 109 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St James' Park Care Home
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Total of 109, showing 81-100
Review from S S (Friend of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has happy residents, helpful and cheerful staff who are happy to give their time and help to residents and visitors alike. A very nice greeting on arrival and a cheery goodbye is also what you get. The staff are very aware of their clients' needs and I have been told the food is good too.
Both times I have visited I have been offered refreshments. Keep it up.
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Review from Joanna B (Niece of Resident) published on 21 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was only in St James for a week and a half before he sadly passed away. We were happy to get him out of hospital and into a quiet room. The staff are all really caring and nothing is too much trouble for them. One of the nurses was with my uncle when he passed and held his hand which is very
comforting to know. I would recommend this care home as they were very attentive and extremely helpful in what was a very difficult time for our family.
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Review from Judith M (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away at St James' on Dec 4th, 2017. She had been a resident there for 2 1/2 years prior to that. During that time, I could not have wished for a more caring, compassionate and loving environment. Relatives are welcomed and consulted on every aspect of care. The nursing standards and
specialist knowledge are excellent. During her final weeks, the support we all received was much appreciated and I cannot praise the wonderful staff highly enough.
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Review from Bill L (Son of Resident) published on 20 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been in St James Care Home for almost two years now and unfortunately to her condition is unable to walk and care for herself. It has been an extremely good choice of home as we (as a family) are completely satisfied with the help and care my mother receives from all the staff. I have
got to know nearly all the staff and have found them all to be competent, caring and professional in their duties. I know at times it can be a very difficult job, but the staff (management and the team) do their up-most to care for my mother with kindness and sincerity. The home is well run, clean and tidy. The rooms are nicely decorated with ample facilities in each. We have brought in some of mums belongings and the Care Home have no objections to us doing this. Thank you all at St James.
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Review from P M (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in St James' for two and a half years. During this time as his daughter I was able to visit at any time to suit, was always made very welcome and found my father's various needs were met.
St James' is a friendly, relaxed yet professional set up.
The end of life care was caring, respectful
and supportive for which I am very grateful.
Reply from Jayne Duck, Customer Services Administrator at St James' Park Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff. I hope that in time to come when you look back on the time that your father spent with us it gives you some comfort knowing that he was well cared for and loved.

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Review from Jacky T (Daughter of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent his last two weeks at St James'. The family were very grateful that he could be moved out of a busy, noisy hospital ward.
He had everything he needed and was looked after with care and attention.
All the staff were well informed and helpful. It was a relief and really helped us get
through a very difficult time.
I would recommend St James' to anyone.
Reply from Jayne Duck, Customer Services Administrator at St James' Park Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review. I'm so glad that you were able to spend the last couple of weeks somewhere quiet and relaxed knowing that your farther was receiving the care and attention that he needed and the support that you and your family needed at such a sad time.

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Review from Susan L (Wife of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was treated very well even during his difficult phases. All of the staff were kind and helpful and cared as much for me as for him. The many visitors were welcomed. It was a shame that he was not in a condition to make use of all the facilities offered.
Reply from Jayne Duck, customer services administrator at St James' Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from B B (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's care at St James' was less than 3 weeks at best but it was caring and thoughtful.
My mother wasn't settled in that time and could be demanding in her anxiety.
There seemed to be a lot of effort to integrate her into the daily routines and activities - unsuccessful overall.
The family
I.e me, my father and brother, have all been treated with great respect and compassion.
Reply from Simone Berkeley, Customer Service Advisor at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.

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Review from Mary W (Daughter of Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good comfortable caring home with a friendly and welcoming attitude. The carers are always cheerful and willing to help in any way they can. It is a relief to me to know that my mother, 98-years-old, is being so well looked after.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you for sharing your lovely review with us, we really appreciate it. I am so pleased that you are happy with St James' Park Care Home and the care that they are providing for your Mother. The Bupa Customer Care Team.

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Review from Rosemary S (Daughter of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At a difficult period in mum's long life, she needed to be looked after. I was so relieved that she could spend her final time at St James. All staff members showed real affection for her and every effort was made to make her stay here as worry-free and secure as possible any medical needs were promptly
and efficiently treated.
Her end of life care has been exemplary.
The peace of mind it has given her family is immense.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you so much for sharing your lovely review. I am so pleased that you have been able to have peace of mind during her stay, thank you for your feedback. Thank you again, The Bupa Customer Care Team

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Review from Beryl B (Resident) assisted by family/friend published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident at St James' Park Care Home, Bridport since November 2016. I have left the review till now, as after 3 months, I feel I can give a true and honest review on how I feel. The review, in my opinion, covers the entire staff from management, nursing, carers and kitchen staff who supply
superb and varied meals all the time. All the staff without exception show the absolute utmost care, kindness and consideration at all times. I am so happy and content, the girls are all so lovely and loving, I didn't think it would be like this in a care home. My husband is a regular daily visitor and he is treated with respect and made to feel so welcome no matter how long he stays. My husband has already told friends over the last 3 months how impressed he is with St James' Park Care Home and the superb care and nursing that I receive. We hope this review helps you in your assessment which in my view should carry the highest of rewards in your recommendations.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you so much for sharing such a lovely review with us. I am so pleased to hear that you are happy at St James' Park and I am sure your happiness will continue throughout your stay. I will pass on your kind words to the home manager. Thank you so much again, and best wishes, The Bupa Customer Care Team.

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Review from Jackie A (Daughter of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is 92 years old this year. Over the past year, she has had several spells in hospital and has become very frail. On the 12th of December 2016, mum moved into St Jame's Park. In the short time she has been a resident she has received excellent care. Every member of staff, be it the managers, nurses,
care staff, office, housekeepers, catering staff and maintenance, have been friendly and helpful. They all make my dad very welcome when we take him to visit mum. We hope mum will enjoy many years at St James Park.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you so much for your kind feedback. I am so happy to hear that you are pleased with our home. I hope your Mum settled in well and she enjoys the rest of her experience at St James' Park Care Home.

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Review from P W (Husband of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was touched by the car and respect that my wife received in the last weeks of her life Everyone I had contact with gave me great support. truly dedicated staff and a credit to humanity.
Reply from Jayne Duck, Customer services administrator at St James' Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Adrian M (Son of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 94-year-old mother chose to move to St James' but was determined not to like it! Within two weeks of 24-hour care and attention, she became more relaxed, her health improved due to medication at correct times and she acknowledged staff were very kind. Three months later she looked 10 years younger!
Nurisng
staff were very professional and available to update us whilst general care staff always showed her respect, kindness and made time to listen to her needs and pass the time of day. From management to the housekeeping staff, all were most approachable and so we were able to enjoy our visits to mum.
The end of life care support her and also us, mum was able to pass away with dignity. The whole experience showed staff as a team, committed to providing an exceptional level of care.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from David S (Son of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home who looked after mum with loving care and attention to all her needs for housekeeping, activities to personal nursing care. All the team were kind, considerate and compassionate to mum. It was a pleasure to see mum every day in a safe, secure and a happy environment. I am very thankful
to the team for looking after mum so well at the last stage of her life.
Reply from Emily Wilson, Customer Servive Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from N V (Friend of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care, starting at the top right through, from nurses, cleaners, carers and admin.
Exceptional quality of care and dignity given to both residents and visitors.
Reply from Jayne Duck, Customer services administrator at St James' Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Marilyn T (Relative of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having previous experience of other care homes and hospitals, we were a little apprehensive before our invitation to visit St James Park. However, our visit proved to be 100% positive from every aspect, and we knew that the resident would be completely safe and cared for in the highest possible
way.
Unfortunately, the residents stay turned out to be rather short because of very poor health, but during that time, the devotion and care both to us and the resident, by all members of staff, from top to bottom was absolutely second to none.
Reply from Jayne Duck, Customer services administrator at St James' Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Rebekah S (Daughter of Resident) published on 19 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came to St James from the hospital nearly a year ago, she has been looked after so well that she is so much better. It is the one to one care she gets from the cleaners and nursing managers of the home. Not all perfected but we as a family find the staff willing and happy to listen to her
(she's a vegetarian and the cook has been very helpful) and ourselves to make her life there an interesting place. We are so happy with St James and the staff that work with our mother.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Kathleen B (Granddaughter of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan spent the last two years of her life at St James' Park Care Home and the care she received transformed her. Despite them being the final months of her life. Nan was the happiest, most alert and interactive she had been since spending the last several years in two or three different care homes. Everybody
at St James' Park Care Home was attentive, professional and willing to go the extra mile, it wasn't unusual to find the chef out chatting with nan during his tea breaks. It felt like everyone genuinely cared about the happiness, health and wellbeing fo all the residents. Thank you so much to all of you.
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.

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Review from Jean R (Wife of Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere when you arrive is warm and friendly and the staff are always jolly and helpful. The chef always produces good meals and never repeats the menu. All these factors and more reflect the management style of the home.
Reply from Emily Wilson, Customer Service Administrator at St James' Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for St James' Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for St James' Park Care Home is calculated as follows: ( (309 Excellents x 5) + (48 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 358 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St James' Park Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Mihaela

Mihaela Barbulescu

Job Title: Home Manager

Introducing Mihaela Barbulescu
Home Manager at St James’ Park, Bridport


What does ‘kindness’ mean to you?


“Kindness means sharing, caring, and treating people the same.”


As a Registered Nurse, Mihaela has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Mihaela closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Mihaela remarked:


“Being a manager is an incredible, eye-opening experience that will teach you so many things. My secret recipe is love. I love my Residents and my Colleagues. Everyone has good qualities that, if appreciated, will grow. I like taking the time to discover these daily.”


Mihaela describes her proudest achievement was when she got her nurse registration. She loves being a nurse, looking after people and giving them comfort.


Outside of work Mihaela enjoys travelling and learning about new cultures. She also spends a lot of time with her family, including her son.


If you would like to find out more about St James’ Park, Mihaela would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St James' Park Care Home to verify any information. View our terms and conditions. St James' Park Care Home has an Enhanced Service - more info.