St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU
Review Us
9.9 109 Reviews
  • St James' Park Care Home, Bridport
Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment.

Each member of the professional team at St James' is on hand to support residents and their loved ones in any way they need. Whether it is the start of your care journey and you're considering your options or if you're looking for more complex care due to changing needs, with a wealth of knowledge and experience they are there to help make the process as simple as possible.

The care team at the home have a real focus on personalised care. Respecting that each resident brings their own history and experience, they work alongside the individual, and their loved ones, to deliver a care plan that they feel comfortable with, addressing both physical and mental wellbeing needs.

Residents are encouraged to lead an active and fulfilled life at St James'. In addition to the range of activities available, the team also promote engagement in the Bradpole community, whether it be taking trips out in the local area or spending time with local community groups.

Inside, you'll find a homely and comfortable environment, where residents can relax and enjoy having everything taken care of. A popular area is the delightful landscaped garden and patio, which is the perfect spot to spend time with friends and family and is happily looked after by some residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair and a range of en-suite rooms are available.
Show St James' Park Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1314

These prices are only a guideline, please contact St James' Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mihaela Barbulescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (31)

St James' Park Care Home Reviews (109)

9.9

St James' Park Care Home has a Review Score of 9.9 (9.860) out of 10, based on 30 reviews in the last 2 years.
Over all time St James' Park Care Home has 109 reviews.

Overall Experience
  • 90
  • 18
  • 0
  • 1
  • 0
Date Published
  • 109
  • 12
  • 21
  • 30
  • 79
Reviewer Connection to St James' Park Care Home
  • 38
  • 13
  • 11
  • 10
  • 9
  • 5
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 109, showing 101-109
Review from Fae G (Daughter of Resident) published on 15 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived at St James for a little over 2 years until she died early in July 2016. The quality of her life during that time was superb. The staff are all happy, friendly and professional and encouraged Mum to live the best life possible. Visitors were always made to feel very welcome. If we had
any concerns all members of management and staff were easy to approach and chat to. The standard of housekeeping and catering is second to none. Mum's end of life care was handled with great sensitivity and compassion. As a family we cannot thank everyone at St James enough - you are first class.
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen L (Daughter of Resident) published on 23 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at St James Park between September 2015 and April 2016. During this time she was treated with kindness, compassion and respect by all the staff, right down to the housekeepers.
The homes was always spotless with very high standards of hygiene, there was never that unfortunate
odour that can sometimes be associated with some nursing homes. We were always made to feel welcome as visitors and often joined with an excellent programme of activities designed to engage and entertain the residents.
The care staff were very professional without losing that common touch that is so important to elderly people, there was always a genuine sense of caring.
Unfortunately my mother's dementia began to progress and as the home is not registered for dementia care, she was no longer able to stay at St James. My only sadness is that she was not able to finish her days with such a kindly group of people.
Reply from Rachel Elliott, Customer Service Administrator at St James' Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G B W (Daughter of Resident) published on 21 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My initial thoughts of St James Park were how friendly and welcoming the staff were. I was impressed that the staff had moved mums room around after 24 hours of her arrival, far better views out of her window.
Staff were very approachable for information, quick to respond to mum's needs and wishes.
The
home was always clean and inviting. Although mum never wanted to go into a nursing home, I am glad I chose st James Park. I can't comment on the activities properly as mum didn't want to join in.
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I Roma N (Wife of Resident) published on 23 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Reluctantly had to agree to my husband going into a nursing home. I spent at least 6/7 hours every day with him - and I saw it all!
Not being able to communicate to my husband was very frustrating but management, nurses, carers and even the housekeepers managed to understand his needs.
The home
maintained very high standards of care and hygiene was second to none.
His last days were handled very professionally by all and his life was definitely happy with his extended family.
A parting statement would be -if I get to the point where I need care, St James will be my choice and hope the same staff are still employed.
Reply from Lydia Waller, Customer Service Administrator at St James' Park Care Home

Thank you for your review. We offer our condolences, and are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was lucky enough to be offered a place under the fast track scheme. She arrived extremely frail with all indications she had but weeks to live. Nearly 3 months on, the care at St James Park Nursing Home has been so superb, my mother is still alive (albeit still frail).


She's enjoying visits

from her family, she is thoroughly entertained and respected by the staff and is thriving. We feel she hasn't been in such a good way for least a year, despite arriving with so little time left according to the hospital. We feel this nursing home has given us this extra time with her. We are so grateful.
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James (Grandson of Resident) published on 17 May 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
I'm very upset in the way that my grandmother's stay has been managed at this institution.


Despite the homes website advertising the home as "Leading provider of dementia care", and my grandmother having been assessed prior to admission by the home only a few weeks ago by the home's own assessors,

the home is now insisting she must leave due to having dementia.


Not only this but the management have been insistent about her leaving on a certain date, despite my parents struggling to find another home which can help her, and medical records being unavailable due to a GP being on holiday.


I'm sure dealing with patients who have dementia is extremely challenging, however this has been handled extremely poorly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fisher D (Son of Resident) published on 18 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother died on 4th March. She had been a resident of the St James Park Home for just under a year. The staff of the home could my have been more caring, efficient and kind. The standard of professionalism displayed by the manager and nurses at the home was of the highest quality. Thank you so very
much.
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet L (Wife of Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St James' Park is a very friendly, welcoming care home. All the hard working staff are extremely helpful and always cheerful. They show great compassion and love to the residents, also great patience, when required. Residents are treated like a loved parent or grandparent. Relatives are made very welcome,
as are all pets and are welcome back any time, when a loved one passes away. The standard of hygiene is exemplary in all aspects of life in St James' Park. Relatives are welcome to join loved ones at meal times and can order a meal when required. Great care is taken to provide meals that suit each resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deirdre S (Daughter-in-law of Resident) published on 19 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting numerous care homes, as soon as we walked in to St James's Park care home, we all felt completely comfortable. We knew that this was the right place for our 90 year old relative. The staff are friendly, well trained, obliging and professional in caring for the residents - all are known
by name and visitors are encouraged at any time so I was able to assess the home at various times over the 9 months she was there.


The rooms are light, bright, spotlessly clean and have all the necessary things to make lives comfortable and safe. The meals were always healthy and tempting and I was impressed with the quality of the food offered.


The staff were at their absolute best when our Mum-in-law needed hospitalisation and then they managed her restricted mobility really well by making sure she was comfortable, well cared for all the time, as well as keeping us regularly updated.


We were, as a family, really touched by how well her 'end of life' care was managed with love, dignity and support; her palliative care was the best one could have.


We highly recommend St James' Park - it is very well managed with professional staff. We would be more than happy to entrust another family member to their care!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for St James' Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for St James' Park Care Home is calculated as follows: ( (309 Excellents x 5) + (48 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 358 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St James' Park Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (1)

Mihaela

Mihaela Barbulescu

Job Title: Home Manager

Introducing Mihaela Barbulescu
Home Manager at St James’ Park, Bridport


What does ‘kindness’ mean to you?


“Kindness means sharing, caring, and treating people the same.”


As a Registered Nurse, Mihaela has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Mihaela closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Mihaela remarked:


“Being a manager is an incredible, eye-opening experience that will teach you so many things. My secret recipe is love. I love my Residents and my Colleagues. Everyone has good qualities that, if appreciated, will grow. I like taking the time to discover these daily.”


Mihaela describes her proudest achievement was when she got her nurse registration. She loves being a nurse, looking after people and giving them comfort.


Outside of work Mihaela enjoys travelling and learning about new cultures. She also spends a lot of time with her family, including her son.


If you would like to find out more about St James’ Park, Mihaela would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St James' Park Care Home to verify any information. View our terms and conditions. St James' Park Care Home has an Enhanced Service - more info.