These prices are only a guideline, please contact St James' Park Care Home to find out the exact price for your requirements.
St James' Park Care Home has a Review Score of 9.9 (9.898) out of 10, based on 27 reviews in the last 2 years. Over all time St James' Park Care Home has 105 reviews.
Review from S S (Daughter of Resident) published on 20 May 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
She's enjoying visits
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from James (Grandson of Resident) published on 17 May 2016
Submitted via Website •
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Overall Experience
4.0 out of 5
Despite the homes website advertising the home as "Leading provider of dementia care", and my grandmother having been assessed prior to admission by the home only a few weeks ago by the home's own assessors,
Not only this but the management have been insistent about her leaving on a certain date, despite my parents struggling to find another home which can help her, and medical records being unavailable due to a GP being on holiday.
I'm sure dealing with patients who have dementia is extremely challenging, however this has been handled extremely poorly.
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Review from Fisher D (Son of Resident) published on 18 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rose Pickering, Customer Service Administrator at St James' Park Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
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Review from Janet L (Wife of Resident) published on 19 January 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from Deirdre S (Daughter-in-law of Resident) published on 19 August 2015
Submitted via Website •
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Overall Experience
5.0 out of 5
The rooms are light, bright, spotlessly clean and have all the necessary things to make lives comfortable and safe. The meals were always healthy and tempting and I was impressed with the quality of the food offered.
The staff were at their absolute best when our Mum-in-law needed hospitalisation and then they managed her restricted mobility really well by making sure she was comfortable, well cared for all the time, as well as keeping us regularly updated.
We were, as a family, really touched by how well her 'end of life' care was managed with love, dignity and support; her palliative care was the best one could have.
We highly recommend St James' Park - it is very well managed with professional staff. We would be more than happy to entrust another family member to their care!
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The Review Score of 9.9 (9.898) out of 10 for St James' Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.898 for St James' Park Care Home is calculated as follows: ( (290 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 322 Ratings = 4.898
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St James' Park Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Nov 2024
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Job Title: Home Manager
Introducing Mihaela Barbulescu
Home Manager at St James’ Park, Bridport
What does ‘kindness’ mean to you?
“Kindness means sharing, caring, and treating people the same.”
As a Registered Nurse, Mihaela has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Mihaela closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Mihaela remarked:
“Being a manager is an incredible, eye-opening experience that will teach you so many things. My secret recipe is love. I love my Residents and my Colleagues. Everyone has good qualities that, if appreciated, will grow. I like taking the time to discover these daily.”
Mihaela describes her proudest achievement was when she got her nurse registration. She loves being a nurse, looking after people and giving them comfort.
Outside of work Mihaela enjoys travelling and learning about new cultures. She also spends a lot of time with her family, including her son.
If you would like to find out more about St James’ Park, Mihaela would be delighted to have an informal discussion with you to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St James' Park Care Home to verify any information. View our terms and conditions. St James' Park Care Home has an Enhanced Service - more info.
