Whitecliffe House

Whitecliff Mill Street, Blandford Forum DT11 7BQ
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9.9 80 Reviews
  • Whitecliffe House, Blandford Forum
Whitecliffe House is situated in the Georgian town of Blandford Forum. This small market town lies on the River Stour. The home is purpose-built in a courtyard setting and offers comfortable ensuite accommodation to residents. The town centre is within two minutes walking distance of the home.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home welcomes you into a warm and friendly reception area with seating to greet your visitors or just watch the world go by. The ambience is complemented by a spacious lounge with large-screen television and the tastefully furnished dining room.

The courtyard layout at Whitecliffe House, with its planted areas and secluded seating, offer both reflective privacy and a cloister-like social forum for residents and visitors alike.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.
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Care Provided by Whitecliffe House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1280
The price(s) shown are provided by the care home. Contact Whitecliffe House for full pricing details and T&Cs.

Contact Whitecliffe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Whitecliffe House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (3)

Visiting

  • There are no specific visiting hours at Whtiecliffe House; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Whitecliffe House, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Whitecliffe House Reviews (80)

9.9

Whitecliffe House has a Review Score of 9.9 (9.894) out of 10, based on 18 reviews in the last 2 years.
Over all time Whitecliffe House has 80 reviews.

Overall Experience
  • 75
  • 5
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Date Published
  • 80
  • 9
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  • 18
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Reviewer Connection to Whitecliffe House
  • 27
  • 18
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Total of 80, showing 41-60
Review from Keith L (Son-in-law of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided during this pandemic has been second to none. Nothing is too much trouble. Many thanks to all the staff.
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Review from Chris D (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous, I can go home knowing my mum is safe and well.
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Review from Maureen S (Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here since September and feel very comfortable and prepared to make Whitecliff my permanent home.
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Review from J L (Daughter of Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were impressed by every member of staff that we came into contact with during my mother's stay. In terms of their kindness, empathy, respect for their residents and approachability, nothing was too much trouble and they tried every means to keep my mother comfortable, including special trips to the
local shops to buy drinks they thought she might tolerate. Living a distance away from my mother, I was confident and reassured that she was being extremely well cared for. We could not have hoped for better. As a family, it was the best environment for my mother to be in, as her illness took its toll.
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Review from L R (Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, friendly, first-class service.
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Review from V T (Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy in my new room, met lots of friends.
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Review from Violet T (Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been kind.
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Review from Doreen T (Resident) published on 8 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy being at Whitecliffe House.
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Review from P R (Resident) published on 1 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt that everyone cared and the general atmosphere was warm and happy.
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Review from M S (Resident) published on 1 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When the "boss" is away fishing, I come to Whitecliffe. I am treated as one of the family.
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Review from J V (Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and friendly staff.
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Review from Irene A (Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with everything.
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Review from Gerald M (Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with stay. Friendly.
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Review from Mary M (Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience. The home is clean and fresh, the food good, the staff kind and efficient.
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Review from Eddie S (Son of Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both from a caring on a daily basis and nursing the standard and performance is excellent. Communication from the home to affected family is extremely good. There is a great friendly atmosphere at all times which enhances the feeling between all parties. There is a very high degree of consideration
for well being and continuous discussion with close family members leading to a high degree of confidence in all staff and services.
Would recommend this to all. Has a very high reputation in town.
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Review from Peter M (Son of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has excellent care over the last 5 years. Recently when she suffered a stroke this was effectively dealt with throughout. The first class staff conducted themselves in an exemplary manner with love and care always shown. It would be very hard to beat the team working at Whitecliffe they are
outstanding.
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Review from Norma C (Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kinds and friendly staff. Good choice of food and entertainment.
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Review from Mkhael H (Son of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was taken in by Whitecliffe on 20th February on respite care after the hospital failed to establish a care package within 2 weeks of his recovery. From the start, they catered to his every need and almost brought him back to his pre-hospitalisation state. After two weeks he went into terminal
decline and I cannot fault the care and attention he received over the following month, until his death on 29th March. I am so grateful for this. He finally died in their company even with one of his nurses singing to him! I have always been against nursing homes but Whitecliffe House has changed my mind. Thank you all (expensive but worth it!).
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Review from Graham L (Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good.
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Review from C G (Son of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff seem friendly and efficient and have dealt with all my father's problems very well. It must be difficult to comply with his wishes, as due to dementia, they are not always in his best interests (eg nothing to eat) but despite these issues, I have noticed a marked improvement in his condition
in the last two days. The acid test of any organisation is "Are the staff good at what they do?" in the month that I have been visiting my father at this establishment, I would answer with an empathic "yes".
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Whitecliffe House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Whitecliffe House is calculated as follows: ( (203 Excellents x 5) + (12 Goods x 4) ) ÷ 215 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Whitecliffe House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

Emma

Emma Williams

Job Title: Home Manager

Emma leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Janet

Janet Angell

Job Title: Clinical Lead

Janet is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitecliffe House to verify any information. View our terms and conditions. Whitecliffe House has an Enhanced Service - more info.