my mum found sanctuary at Queensmount Care Home. She was very well looked afterJ P(Daughter of Resident/Service User)
We can only give praise to all the staff for their care and supportC D(Son of Resident/Service User)
The staff go above and beyond to ensure that all needs are met with care and dignityNigel H(Son of Resident/Service User)
my mum found sanctuary at Queensmount Care Home. She was very well looked afterJ P(Daughter of Resident/Service User)
We can only give praise to all the staff for their care and supportC D(Son of Resident/Service User)
The staff go above and beyond to ensure that all needs are met with care and dignityNigel H(Son of Resident/Service User)
Rated Outstanding in all areas by the CQC (August 2022), Queensmount offers personalised short and long-stay residential and nursing care, including day care and specialist support for people living with Parkinson’s. The home also provides compassionate palliative care. Queensmount has recently undergone an extensive refurbishment, with communal areas such as the lounges, dining rooms, salon and bar beautifully refreshed and updated with new décor, furniture and fittings, alongside improvements to...
Rated Outstanding in all areas by the CQC (August 2022), Queensmount offers personalised short and long-stay residential and nursing care, including day care and specialist support for people living with Parkinson’s. The home also provides compassionate palliative care. Queensmount has recently undergone an extensive refurbishment, with communal areas such as the lounges, dining rooms, salon and bar beautifully refreshed and updated with new décor, furniture and fittings, alongside improvements to selected bedrooms.
Situated in a pleasant area of Bournemouth, Queensmount offers an exceptional setting where residents can choose to socialise, welcome visitors, or simply enjoy some quiet time. The home features attractively decorated en-suite bedrooms, each equipped with a flat-screen TV and a 24-hour call system. Outside, residents can make the most of the well-kept gardens and inviting patio areas designed for comfort and relaxation.
Fresh, high-quality produce is used to prepare nutritious and delicious meals, with all dietary needs and personal preferences catered for. A selection of snacks is also available throughout the morning and afternoon.
Queensmount’s dedicated activity co-ordinator ensures residents can continue enjoying their favourite hobbies and interests, with activities including films, bowls, cake making and charades. The home also welcomes regular visits from local singers and musicians, and hosts a themed event each month for residents to look forward to.
To see more of what goes on day to day, follow Queensmount on Facebook and Instagram by searching “Bupa UK Queensmount Care Home".
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Queensmount Care Home for full pricing details and T&Cs.
Contact Queensmount Care Home to confirm what's included and get a personalised quote:
Queensmount Care Home has a Review Score of 9.9 (9.854) out of 10, based on 27 reviews in the last 2 years.
Over all time Queensmount Care Home has 199 reviews.
The care my dad received was outstanding. The whole team were amazing and always so friendly. Nothing was ever too much trouble and we were kept informed about dad's care at all times.
The care my dad received was outstanding. The whole team were amazing and always so friendly. Nothing was ever too much trouble and we were kept informed about dad's care at all times.
Thank you for taking the time to leave your comments. We are delighted to hear you are happy with our services.
Outstanding food.
Outstanding food.
I have bee looked after very well by friendly staff. There is always someone available if you need help and I have definitely benefited from my stay here.
I have bee looked after very well by friendly staff. There is always someone available if you need help and I have definitely benefited from my stay here.
Thank you for taking the time to leave such lovely comments.
I have been a resident for seven weeks (early days) and Queensmount is proving to be a pleasant surprise.
I have been a resident for seven weeks (early days) and Queensmount is proving to be a pleasant surprise.
Thank you for taking the time to leave your review. We are happy to hear you are settling in well.
This also extended to family members.
This also extended to family members.
Thank you for your kind words. We are saddened about your mothers passing. We are glad to help you and your family through such a difficult time.
This is my 3rd care home in six months and all are outstanding. Queensmount Care Home has superb caring nurse team, so I am reluctant to be going home Monday.
This is my 3rd care home in six months and all are outstanding. Queensmount Care Home has superb caring nurse team, so I am reluctant to be going home Monday.
Thank you for your kind words. We are very happy to hear you enjoyed your stay with us and hope to see you again soon.
My father moved into Queensmount for the last couple of weeks of his life following a lengthy stay in hospital. I can only say moving him there was the best decision we made. He was treated with dignity and respect and all the staff were caring and supportive. We were made to feel welcome at all...
My father moved into Queensmount for the last couple of weeks of his life following a lengthy stay in hospital. I can only say moving him there was the best decision we made. He was treated with dignity and respect and all the staff were caring and supportive. We were made to feel welcome at all times and nothing seemed too much trouble. I would happily recommend to others!
Thank you for your kind words. We are very happy to hear you could feel at ease with your father in our care. Thank you for trusting us with his care.
My father visited Queensmount for two weeks of respite care and before his stay, he was rather worried and anxious. However, the care provided was excellent in every way and within a couple of days, he relaxed and was happy to be there. He is looking forward to his next visit and I can be content...
My father visited Queensmount for two weeks of respite care and before his stay, he was rather worried and anxious. However, the care provided was excellent in every way and within a couple of days, he relaxed and was happy to be there. He is looking forward to his next visit and I can be content in the knowledge the care and attention provided will be of the utmost best.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything else we can do to make your fathers stay as comfortable as possible.
I enjoyed myself during a short stay here at Queensmount.
I enjoyed myself during a short stay here at Queensmount.
Thank you for your kind words. Please don't be a stranger and come visit us soon!
The staff are very friendly and helpful. This is my mum's second time after following operations and she recovered a lot faster.
The staff are very friendly and helpful. This is my mum's second time after following operations and she recovered a lot faster.
Thank for such a lovely review. We are glad to hear mum had a speedy recovery and we hope you visit us in the future.
All the staff have been kind and helpful and have made my new life in a rest home a happy one.
All the staff have been kind and helpful and have made my new life in a rest home a happy one.
Thank you for your kind words. We are pleased to hear you are enjoying your time in our care. Please let us know if there is anything we can do to keep the stay as nice as possible.
My mother has been in Queensmount Care Home for about a months and I can already see that she is happier and more relaxed than when she was coping alone at home. From the moment we arrive, the staff are so welcoming and friendly. Nothing is too much trouble. Having witnessed the pancake tossing...
My mother rings me several times a week to tell me her latest exploits, such as Google Earth and virtual reality goggles. New experiences she's never have dreamt of in the past. She's even thinking of trying table tennis. I think it is a brilliant place.
Thank you for taking the time to leave your review. We are happy to hear your mom feels like a part of our Queensmount family and it is always touching to know that the residents enjoy taking part in our activities. We are looking forward to seeing you again.
My mother needed to move at short notice into Queensmount Care Home a few days before Christmas. The trauma of this was very much minimised by the kindness of all the staff.
My mother is blossoming and very happy. We are very fond of the person who looks after her beautifully. The lady on...
My mother needed to move at short notice into Queensmount Care Home a few days before Christmas. The trauma of this was very much minimised by the kindness of all the staff.
My mother is blossoming and very happy. We are very fond of the person who looks after her beautifully. The lady on reception is wonderful - you all are. Thank you all so much.
Thank you for such a kind review. We are very glad to hear your mother feels like a part of our Queensmount family and we hope to continue keeping her happy and the family at ease.
On the whole a good care home. Some carers are lovely and helpful but there never seems to be enough of them, especially if my mother asks for a commode. She seems to have to wait a long time and quite often does it in her pad.
On the whole a good care home. Some carers are lovely and helpful but there never seems to be enough of them, especially if my mother asks for a commode. She seems to have to wait a long time and quite often does it in her pad.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
My health definitely improved during my stay, with rest, daily walks on the golf course, good food and care from the staff.
My health definitely improved during my stay, with rest, daily walks on the golf course, good food and care from the staff.
Thank you for your review of Queensmount Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding receiving good food and care. We will share your comments with the home manager. The Bupa Customer Care Team
The dining room was beautifully set up and this provided an enjoyable social focus for...
Thank you to every member of the team.
Thank you for your review of Queensmount Care Home. We are pleased to hear that the care your father has received has made him feel reassured and happy. We will share your comments with the home manager. The Bupa Customer Care Team
A kind and caring place. Everybody is so nice and helpful, nothing is too much trouble.
A kind and caring place. Everybody is so nice and helpful, nothing is too much trouble.
Thank you for your review of Queensmount Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the home being a kind and caring place. We will share your comments with the home's manager. The Bupa Customer Care Team.
I am very happy with my Dad's new home. The staff are polite, helpful and friendly. The food is good, and no complaints from me!!
I am very happy with my Dad's new home. The staff are polite, helpful and friendly. The food is good, and no complaints from me!!
Thank you for your review of Queensmount Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff being polite, helpful and friendly. We will share your comments with the home's manager. The Bupa Customer Care Team.
Very well cared for. I chose to keep myself to myself in knowledge care was a call away. Food of very good quality and well presented gained 1-2kgs. Took local unassisted walks daily, used Rollator, distance 1 mile. Total duration no more than 1 hour.
Very well cared for. I chose to keep myself to myself in knowledge care was a call away. Food of very good quality and well presented gained 1-2kgs. Took local unassisted walks daily, used Rollator, distance 1 mile. Total duration no more than 1 hour.
Thank you for your review of Queensmount Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the care you received and the quality of the food. We will share your comments with the home's manager. The Bupa Customer Care Team
I placed my father-in-law in Queensmount for 24-hour care and I was surprised how well the staff and management settled him in. He was treated with great respect and kindness and he was classed as part of a large family. Nothing was too much trouble and when he passed away, they had tears in their...
I placed my father-in-law in Queensmount for 24-hour care and I was surprised how well the staff and management settled him in. He was treated with great respect and kindness and he was classed as part of a large family. Nothing was too much trouble and when he passed away, they had tears in their eyes. Bless them all.
Thank you for your review of Queensmount Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding the respect and kindness your father-in-law received from the staff. We will share your comments with the home's manager. The Bups Customer Care Team
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We provide nursing and residential care for short and long stays and day care. Please call us to find out latest availability.
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I joined Queensmount in May 2015 as a part-time receptionist. In 2016 I became a full-time customer advisor, later in the year, I moved roles as...
I joined Queensmount in May 2015 as a part-time receptionist. In 2016 I became a full-time customer advisor, later in the year, I moved roles as Senior Activities Organiser. With my past background in accounting, the role of Financial Administrator became available within the home and this has always been my dream job. I applied for the role and was over the moon when I was successful with my application
I love working at Queensmount as it feels like my second family. I enjoy chatting with residents and relatives and having a hands-on approach to ensuring every department is delivering the outstanding care which is reflected in our recent inspection report.
I have worked at Queensmount on reception since June 2016. I thoroughly enjoy my work here; I enjoy welcoming people into the home and making sure...
I have worked at Queensmount on reception since June 2016. I thoroughly enjoy my work here; I enjoy welcoming people into the home and making sure people are happy and comfortable.
I realise how difficult it is for families making the move from their own home to a care home and try to make it as smooth as possible.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queensmount Care Home to verify any information. View our terms and conditions. Queensmount Care Home has an Enhanced Service -what an Enhanced Service includes.