






Castleford House nursing home is an attractive Victorian building, set in an idyllic location, near Chepstow. The interior boasts large rooms, high ceilings, massive fireplaces, all lovingly and sympathetically refurbished.
Castleford House offers stylish and comfortable accommodation for residents. There's a mixture of single and double rooms and the majority are ensuite, with a terrace or views onto gardens. Inside the house, residents enjoy bright and airy lounges as well...
Care Provided by Castleford House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that all fees are provided on a "cost of care" basis, with the cost of the room added on. Management cannot give an accurate cost without first assessing the person.
Fees provided exclude supplements such as hairdressing, chiropody, reflexology, mobility specialist and other items (these can be discussed prior to admission).
The price(s) shown are provided by the care home. Contact Castleford House for full pricing details and T&Cs.
Contact Castleford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Tracy Slim (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (5)
Castleford House Reviews (105)
Castleford House has a Review Score of 9.5 (9.536) out of 10, based on 12 reviews in the last 2 years.
Over all time Castleford House has 105 reviews.
Nice comfortable secure house and gardens with wheelchair access to car park, terrace and garden. Dedicated friendly staff and appetising well cooked food.
Dad is happy and settled at Castleford. He is well cared for by all the staff who always treat him with kindness and respect.
In October 2014 we were told that my Mother needed both nursing and dementia care. We looked at many homes. Some of them were depressing, some not too clean, some were obviously over crowded and in some the staff simply did not give us confidence. After much searching we found Castleford House. What a joy and how different to so many of the others we had seen. Mum had a lovely private room on the ground floor with her own en suite. The interior of the home is pleasant and was always clean and fresh. Gardens are lovely. Castleford has - in my opinion - an excellent team of nursing staff, carers, domestic and maintenance staff. All friendly and helpful. Sometimes they took Mum on trips in their bus. She particularly liked going to the seaside. Mum always looked clean and tidy and we were confident that she received the very best of care during her time there and that she was safe. Mum was there for 16 months before she passed away.
I would like to thank all of the staff at Castleford so much for the help and support to all of our family and the fantastic care that they take of my mum. She is always clean & tidy as well as her room being immaculate whenever any of us call in to see mum, which is always on spec and never prearranged. We have struggled with mum's diagnosis and illness as a family but we all know that she is safe, well and feels comfortable an cared for.
I can't thank the management and team enough for what they do on a daily basis!
My Mum has been living at Castleford for 6 years during which time her condition has deteriorated considerably (as expected) even thought she is quite young. The staff at Castleford have always taken fantastic care of her even when she has been a little uncooperative. Whenever I come to visit, Mum is clean and tidy and her room and bed are always spotless. Mum used to like to wander about a lot and the staff were always very accommodating of this even though I'm sure it made things a bit more tricky for them. They would allow her to sit with them and even help with things if she wanted to. All her medical needs have been taken care of and Mum is shown a lot of affection and care. The team members don't change often which is very helpful for someone with Alzheimer's who gets easily confused. I have every confidence that when anything happens to Mum (she has a slight fall or doesn't fell well) somebody will let me know straight away. The very distressing situation of Mum's illness has been made very much better by knowing that she is getting the best possible care. I am always made to feel very welcome when I come to visit and the team have always been very kind to us as a family. I can't recommend the Manager and her team highly enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2024Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Castleford House.
There are no upcoming events for Castleford House.
Awards / Recognitions (8)
- 26 Nov 2022Recipient: Castleford House
- 08 Oct 2022Recipient: Castleford House
- 08 Oct 2022Recipient: Castleford House
Accreditations
There are no accreditations posted yet for Castleford House.
Meet the Team (2)

I previously worked as a heavy plant operator, a JCB driver, a boarding manager at Lafarge Plasterboard and was then manager at Critchcraft Tiles.
One of my favourite things about my role is seeing people smile after a job is done. I find that this role is different to the other jobs I've had, it's a bit of a challenge for me. I think the ability to learn and fix a variety of tasks, many being quite challenging, is one of my strengths.
I think that one of Castleford House's biggest achievements is getting the overall "Outstanding" CQC rating. When I'm stressed I tend to go clay pigeon shooting or blame the wife (and then buy her some flowers afterwards).
At Castleford there's always help at hand if you need it. Being part of the team allows me to achieve so many things in my role.

Welcome to Castleford.
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