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Barchester Wingfield Care Home

70 Wingfield Road, Trowbridge, Wiltshire BA14 9EN
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The staff are always friendly and kind through this very difficult time,Paula B(Daughter of Resident/Service User)
Barchester Wingfield Care Home, Trowbridge
The staff are always ready to please, they are friendly, knowledgeable, happy and caringAlison E(Niece of Resident/Service User)
Barchester Wingfield Care Home, Trowbridge
Excellent all-round care, Mum is very happy and settled there.Janet S(Daughter of Resident/Service User)
Barchester Wingfield Care Home, Trowbridge

At The Wingfield Care Home, 24-hour nursing and residential care is provided for older people in need of support, including those living with dementia.

The Wingfield Care Home, located close to the local community, is just a stone's throw away from the River Biss in the outskirts of the historic market town of Trowbridge.

The highly trained and qualified staff support all individuals with each and every element of their care plans...  

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Care Provided by Barchester Wingfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Wingfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ansitha Sasi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (83)

Barchester Wingfield Care Home Reviews (128)

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9.1

Barchester Wingfield Care Home has a Review Score of 9.1 (9.119) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Wingfield Care Home has 128 reviews.

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Showing 128 reviews matching selected criteria
Review from Judy B (Daughter of Resident) published on 2 April 2019 Submitted via Postal Card
Overall Experience

My sisters and I feel terribly guilty that because we live quite a distance from Trowbridge we can only visit our Dad once a week. However, we always feel safe in the knowledge that we've left him in exceptionally good hands and we have complete peace of mind that he will be looked after and cared for in the best possible way. The staff are amazing. Even though Dad can no longer communicate they know him so well. They always tell us what they've been talking about to him and how much he's enjoyed his food. This always makes us smile! Dad always looks lovely; clean shaven, hair combed, neat clothes, just how we would have liked. His room is spotlessly clean and fresh and homely. Thank you Wingfield from the bottom of our hearts.

Reply from Gail Stone, General Manager at Barchester Wingfield Care Home

Thank you so much for your kind comments, I will ensure this is passed onto the care team. The staff team at the Wingfield strife to ensure an exceptional level of care for all our residents.

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Review from Richard H (Power of Attorney of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience
I always found that the Lodge looked after my friend so very well very caring and always treated her with dignity and respect. The standard of the room is excellent and very clean.

The staff at The Lodge could not have done more for my old friend.

Reply from Gail Stone, General Manager at Barchester Wingfield Care Home

Thank you so much for such a positive review. The team at the Wingfield are dedicated to ensuring their residents receive a high standard of care.

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Review from T C (Daughter of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience

A wonderful sight to see my father sat happily in the cosy lounge in the Lodge Wingfield. Looking clean, shaven, nails cut and clean in freshly pressed clothes, carers happily socialising and chatting. I am kept informed about my father's wellbeing constantly, a far cry from his previous care home which looked wonderful! The manager is building a very professional, strong, happy team who are willing to go beyond the call of duty.

Reply from Gail Stone, General Manager at Barchester Wingfield Care Home

Thank you so much for giving such a positive review. The staff team at the Wingfield work very hard to deliver a high standard of care to all our residents, I will ensure this feedback is cascaded to all of the team.

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Review from Lynda T (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience

The Wingfield staff (in every capacity) treated Dad with the utmost dignity and compassion, which was a huge comfort to his family. A big part of Dad's day were his meal times, which he thoroughly enjoyed. The food is amazing! We shared a lovely Christmas with him, where the team made us feel welcome, always going the extra mile, as Dad would say. I can't thank you enough.

Reply from Gail Stone, General Manager at Barchester Wingfield Care Home

Thank you so much for your review. The team at the Wingfield strive to provide a high standard to all and welcome your feedback.

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Review from Gwen M (Daughter of Resident) published on 8 October 2018 Submitted via Postal Card
Overall Experience

Very supportive and kind.

Reply from Gail Stone, General Manager at Barchester Wingfield Care Home

Thank you so much for your review. The team at the Wingfield Care Home work hard to achieve high standards of care for our residents.

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Review from B T (Daughter of Resident) published on 21 June 2018 Submitted via Postal Card
Overall Experience

We are pleased that the current situation is one of improvement with regard to quality of care and variety of activities. Management is far more positive and effective. The general atmosphere amongst staff, residents and relatives is good and has improved considerably. We are optimistic about the future.

Reply from Gail Stone, General Manager at Barchester Wingfield Care Home

Thank you so much for your review. I am pleased to hear that you have seen an improvement in the overall running of the home, this is something that the team at the Wingfield are passionate about, continuing to improve the lives of our residents.

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Review from Cass R (Husband of Resident) published on 28 December 2017 Submitted via Review Postal Card
Overall Experience

My mother and husband have both been at the Wingfield. I have found it a lovely place and they were both very happy there, although they have passed away.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

We would like to thank you for your lovely comments. We are very happy to know that your mother and husband were very happy at The Wingfield. We will ensure that this message is passed on to the staff to thank them for their dedication. Thank you. The Winfield Team.

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Review from Nicky M (Daughter of Resident) published on 10 November 2017 Submitted via Review Postal Card
Overall Experience

The Lodge at Wingfield Care Home is a very good nursing home and I highly recommend it. My mother has been there for 3 years and on the whole, we have been very happy with her residency there. Most of the staff we see on a day to day basis; carers, nurses, hostesses, cleaners and activity staff are extremely helpful, willing and friendly and there is a lovely community feel amongst everyone. The management hasn't been consistent in the last year and although unsettling at the time, these issues are being resolved. Consistency of care is really important to my mother and this home delivers in this area. The staff are loyal and many have worked there for years.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

Thank you for your lovely comments. We are very happy to see that you highly recommend the home. Our staff are very dedicated to their job role and even surpass that as well. We work like a big family where staff, residents and relatives/visitors are welcome to get involved in the activities of the...  

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Review from Ronald C (Husband of Resident) published on 10 November 2017 Submitted via Review Postal Card
Overall Experience

I have had no problems with the care my wife is getting at the Wingfield Care Home.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home
Thank you for your lovely comments. We are very happy to see that you have no problems with the care your wife is getting at the Wingfield Care Home. We will ensure that the message is passed onto the team to thank them for their hard work.
Thank you very much.

The Wingfield Team

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Review from Dominic H (Son of Resident) published on 10 November 2017 Submitted via Review Postal Card
Overall Experience

Wingfield Care Home takes good care of my father. They seem sometimes understaffed but otherwise, the staff are all very pleasant and care for my dad well.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

Thank you for your comments. We are very happy to see that you are happy with the care the home is giving to your father. Our staff will always do their best to give the best care to our resident. We aim at building a good relationship with the families and friends of our residents. We will ensure...  

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Review from Patricia P (Daughter of Resident) published on 17 October 2017 Submitted via Review Postal Card
Overall Experience
We are always pleased with the way our father is being looked after.
He always looks clean and his extremely difficult needs are met to our complete satisfaction.
We try to come every week and we are greeted by staff and offered tea.

Lovely place. Thank you for everything.

Reply from Vivian Laurent, Ops Manager at Barchester Wingfield Care Home
We would like to thank you for your lovely comments. Your comments are very nice and we will ensure to pass them on to our staff. All the staff are dedicated to deliver the best possible care to our residents.

Thank you very much

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Review from Richard H (Power of Attorney of Resident) published on 17 October 2017 Submitted via Review Postal Card
Overall Experience

The overall care has been excellent and she is happy here and so am I.

Reply from Vivian Laurent, Ops Manager at Barchester Wingfield Care Home

We would like to thank you for your lovely comments. We are very happy that you have scored the overall care of the home as excellent. We will ensure that this feedback is passed onto the staff. Many thanks for your support. Thank you very much.

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Review from C H (Regular Volunteer) published on 16 October 2017 Submitted via Review Postal Card
Overall Experience

A modern care home with helpful staff. The gentleman who I visit has a bright and comfortable room. He has received due care and attention. The atmosphere is generally cheerful.

Reply from Vivian Laurent, Ops Manager at Barchester Wingfield Care Home

We would like to thank you for your lovely comments. We are very delighted to see that you really like the room and the environment of the home. All the staff are dedicated to deliver the best possible care to our residents. We will ensure that your feedback is passed onto them. Thank you very much

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Review from Annie H (Daughter of Resident) published on 16 October 2017 Submitted via Review Postal Card
Overall Experience

My mum has been in Wingfield Care Home since 2016. When mum moved in all was excellent. Since February 2017 staff have been cut and standards have fallen. All the staff are excellent in their various areas of care but that there are not enough staff to do all that needs doing. The staff are able to do the basic care but struggle to go over and above. They are all amazing but there needs to be more staff.

Reply from Vivian Laurent, Ops Manager at Barchester Wingfield Care Home

We would like to thank you for your comments. We are very happy to hear from you how caring the staff is, and we will ensure those comments are fedback to them. We have increased our staff in the home and we have recruited a lot of staff to ensure we deliver good care. We will carry on in that direction as we aim at giving the best possible care to all our residents. Thank you for your time.

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Review from J F (Daughter of Resident) published on 16 October 2017 Submitted via Review Postal Card
Overall Experience
The Wingfield has been troubled over the last couple of years since the last permanent manager left.
This needs to be addressed urgently because it is extremely tough and hard on the staff to work under so much stress.
It is also worrying for those of us with a parent in their care.

My Mum has been here for 8 years and things have changed a lot.

Reply from Vivian Laurent, Ops Manager at Barchester Wingfield Care Home

We would like to thank you for your comments. We have a stable team in place at present. We aim at giving the residents the best possible care on a daily basis. Our staff are very caring and they are getting the support from our management. Please feel free to pop round and meet the General Manager anytime. Thank you.

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Review from Jane H (Daughter of Resident) published on 10 October 2017 Submitted via Review Postal Card
Overall Experience
Mum has severe dementia and has been at Memory Lane for 15 months.
She has been well cared for and is taken to the activities.

I am very happy to visit her with my dog and always feel very welcome.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

Thank you very much indeed for your lovely comments and kind words for the care we have delivered to your mother. It is a pleasure to feed back your comments to our teams. We are pleased to hear your mother enjoys our varied activities offering and we love seeing you and your dog on your visits. We...  

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Review from S U (Daughter of Resident) published on 10 October 2017 Submitted via Website
Overall Experience

Dad was at Wingfield for a few months, he was happy there and as a family, we were very happy with his care and the way we were all welcomed whenever we visited. The staff looked after him very well, even when they were having a busy day. Thank you.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home
Thank you very much for your comments with regards to the care we have delivered to your father. We will ensure that the team gets the feedback. We are very pleased to hear that as a family you were very happy. We do our best to make everyone welcome and to provide the highest quality of care.
Kind regards

The Management Team at The Wingfield

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Review from Annie H (Daughter of Resident) published on 10 October 2017 Submitted via Review Postal Card
Overall Experience
When I first chose this home for my mother, it had excellent activities coordinators. It was so nice to see my mum joining in and doing things, also good entertainment was provided.

There was a stable manager as well. Because of hours being cut, no more activities going on as before, no stable manager here anymore all this change has affected the residents in this home. It's such a shame that Barchester has let this happen as Wingfield Care Home was so good before.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

Thank you very much for your comments regarding the activities offered when your mum first joined the home. We are pleased to know that she enjoyed the entertainment and activities offered. We have now recruited two new activities coordinators to add to our team to make it to three staff to provide...  

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Review from Noel P (Husband of Resident) published on 10 October 2017 Submitted via Review Postal Card
Overall Experience

The caring is satisfactory, some good staff leaders. Barchester Wingfield Care Home for some reason is unable to hold onto a general manager, therefore, the establishment lacks leadership.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

Thank you very much for taking the time to review our home. We are committed to delivering person centred quality care to all our residents and feedback is always valued. Our homes are managed by both General Managers and Operations Managers to ensure consistent leadership in our homes at all...  

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Review from Roger D (Son of Resident) published on 10 October 2017 Submitted via Review Postal Card
Overall Experience

This care home is excellent with all the staff dedicated to the wellbeing of my father. They are all very professional in every way. This home is clean and tidy in every way. Thank you to all the staff.

Reply from Vivian Laurent, Operations Manager at Barchester Wingfield Care Home

Thank you very much for your lovely comments and kind words with regards to the home and the staff dedication. It is a pleasure to feed back your comments to our teams. We are pleased to hear that you find the home clean and tidy. All our staff are trained to be professional and caring towards the...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (37) & Events (6)

News
  • 08 Sep 2026

    We travelled back to the groovy 70s this week for a fantastic party full of music, dancing and fun. A huge thank you to Emily from Mini Concerts who looked...

  • 08 Sep 2026

    Residents enjoyed a wonderful Afternoon at the Opera recently, featuring live music from our regular and much-loved singer Gregory Stewart. Guests were treated to a selection of beautiful operatic favourites...

  • 08 Sep 2026

    Congratulations to our amazing care assistant Joe, on being named our employee of the month. Joe is always on the go (literally you cannot stop him), going above and beyond...

Upcoming Events

Awards / Recognitions (42)

Accreditations

There are no accreditations posted yet for Barchester Wingfield Care Home.

Meet the Team (11)

Ansitha Sasi
Ansitha SasiJob Title General ManagerJoined 2023

Hello, my name is Anni, and I'm the General Manager here at The Wingfield Care Home welcome to our website.

I've been a registered nurse since 2012, completing my nurse training in Kerala, India. I have extensive experience within the care home setting and strive to continually improve the quality of service we provide, with a particular focus on person-centred care.

I'm so proud to be the General Manager here and see Wingfield as being a home that can support every stage of later life and who are in the unique position of having two separate homes.

If you're at the stage of having to make the difficult and emotional decision regarding future care for your loved one or are considering available options, Wingfield's doors are always open for you to visit at any time.

I'm here to offer support to all of our residents, their families, friends and the wider team, who look forward to welcoming you.

Lavinia Andronie
Lavinia AndronieJob Title Unit Manager- LodgeJoined 2017

Hello, my name is Lavinia, and I am the Unit Manager of The Lodge Community here at The Wingfield. I trained as a nurse in Romania and moved to the UK nine years ago. Initially, I was a nurse at a care home in Devon, and then I joined The Wingfield seven years ago. I have worked as a nurse in all the communities here. I was promoted to the Head of our Memory Lane Community, and now I am enjoying my role as Head of Community in our separate building, The Lodge.

I love working with our wonderful residents, listening to their life stories and being part of their lives. My role as Head of Community means I am able to spend time with all our residents.

Elena Yovova
Elena YovovaJob Title Unit Manager - Poppy Lane

Hello, my name is Elena, and I'm the unit manager of Poppy Lane at Wingfield. Welcome to our website. I'm passionate about offering person-centred care and knowing that I have made a difference. I am proud to work at Wingfield.

Keneth Bukenya
Keneth BukenyaJob Title Unit Manager- Forget Me Not Lane

Hello, my name is Ken, and I am the nurse unit manager here at The Wingfield on Forget Me Not Lane. I have been at Barchester for 3 years now and thoroughly enjoy my role here. I have experience working both days and nights and am now the unit manager of the dementia floor.

Patricia Engelbrecht
Patricia EngelbrechtJob Title AdministratorJoined 2021

Hello, my name is Pat, I’ve worked in the care sector for over 20 years starting with Barchester in 2021. I look after the finance and administration of the home. My door is always open and I am happy to help with any queries you may have.

Tracey Page
Tracey PageJob Title Head of MaintenanceJoined 2020

Hello, my name is Tracey. I have been working for Barchester for over 5 years. Originally, as the Head of Housekeeping, I was very hands-on alongside the maintenance team. When I was approached by the manager to be the Head of Maintenance, I jumped at the chance. I am here with the team to make the home a safe and well-maintained place to live, work and visit.

Jenny James
Jenny JamesJob Title Head HousekeeperJoined 2021

Hello, my name is Jenny, and I’m the head housekeeper here at Wingfield.

I have been working here since 2021. I like to keep everything organised and tidy and take pride in the work and my team accomplish, I practice a whole home approach and like to help out other departments.

Chloe Butler
Chloe ButlerJob Title Lead Activities Coordinator
Hi,

My name is Chloe and I work here at Wingfield as Activities Coordinator. I started my career at Barchester as a care assistant but was soon asked to take over the activities team. I enjoy working with residents and providing them with a variety of interesting activities.

Reji Jose
Reji JoseJob Title Registered NurseJoined 2019

Hi, I'm Reji, and I am one of the nurses. I usually work on Poppy Lane and have worked here since 2019. Here at the Wingfield, we have an open-door policy, so please do pop by the nurses' station and say hello if you are near.

Julie Gunning
Julie GunningJob Title Care Practitioner

Hello, I'm Julie, and I'm one of the Care Practitioners here at The Wingfield. I have worked here for 6 years now and really enjoy the rapport I build with the residents and their loved ones. I aim to be the best role model and work to the best of my abilities on every shift. I am always here to help if you have any questions whilst visiting our lovely home.

Natalie Morgan
Natalie MorganJob Title Administrator AssistantJoined 2021

Hello, my name is Natalie and I am part of the administration team here at The Wingfield. I love the interaction of working on reception, I am here to help and support in any way I can.

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