Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 101 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Byju Vasudevan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)

Ladymead Care Home Reviews (101)

9.8

Ladymead Care Home has a Review Score of 9.8 (9.783) out of 10, based on 30 reviews in the last 2 years.
Over all time Ladymead Care Home has 101 reviews.

Overall Experience
  • 91
  • 9
  • 0
  • 0
  • 1
Date Published
  • 101
  • 6
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  • 30
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Reviewer Connection to Ladymead Care Home
  • 48
  • 16
  • 7
  • 5
  • 5
  • 5
  • 4
  • 4
  • 2
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  • 1
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  • 1
Total of 101, showing 21-40
Review from B E (Resident) assisted by family/friend published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very happy with the level of service and care provided.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the feedback and excellent scoring, Manager.

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Review from K P (Sister of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Ladymead for only a few months. She was reluctant to move from her home of 40 years, but the staff was warm and welcoming from the beginning. They are, without exception, professional, respectful, and kind, and they take the extra time to see to every need. It is very important
for me to know my sister is safe and well cared for because I live in a different country and can only visit a couple of times a year. After spending a week there, I have been reassured and can highly recommend Ladymead.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent comments about the care at Ladymead and glad to know that you are reassured.

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Review from K B (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had stayed at Ladymead in December 23 after a fall. Following a spell in hospital, she requested a return to Ladymead as she had felt so safe and comfortable there. So in January, she returned and even had the same room offered to her. All the staff were very kind and attentive and she was welcomed
back into the Ladymead family. Any food requests were met and her laundry was done regularly and efficiently. Everyone in the home was cheerful and competent, and nothing was too much trouble. I am really happy to have chosen a home so suited to my mum's needs.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for taking the time to review our team at Ladymead and thanks for being so supportive.

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Review from Jane E (Daughter of Resident) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father spent their final months at Ladymead. From the start I was very impressed with the care home. The manager and all his staff are caring, professional, respectful, friendly and welcoming. Everyone goes above and beyond to make the residents' lives enjoyable and comfortable. My parents
celebrated their 64th wedding anniversary a couple of months ago and the staff decorated the conservatory for them and made them a special tea. Thank you for everything that you all did while my parents were with you and for your kindness, friendliness and compassion.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent words of appreciation. It was great to know and care for your mum and dad. Thanks for all the support you have given the home in making their stay an enjoyable one.
Many thanks

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Review from Ann S (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had heard how nice the Ladymead Care Home was from other people and I had entertained here previously, so I knew this was the place I wanted my mum to be. But the care home has way exceeded my expectations. The carers here do their absolute best to ensure the comfort of their residents and also take
good care of their visitors. Every aspect of the resident's needs are met. I'm so happy that my mum is here.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent comment about our team at Ladymead and also for giving us the opportunity to care for your mother.
Thanks.

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Review from Luisa J (Daughter-in-law of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude for the care you have given my father-in-law.
He was a very poorly man, and you took great care of him.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Luisa, thanks for taking the time to do this excellent review.

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Review from J P (Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have very much enjoyed my stay here. There are minor details that could be improved but overall this is a splendid experience. Vegetables are overcooked and watery. The real stars are the staff who go above and beyond the call of duty.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent review.

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Review from Marina S (Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with everything, it is excellent.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi,
Thanks for taking your time to do this excellent review.

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Review from Paul A (Son of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, carers all lovely and manager and nurses, all staff are brilliant.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi,
Thanks for the excellent review.
Thanks

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Review from Hugh S (Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The first thing to say is that the staff are without exception lovely.
This makes Leadymead a good place to live.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi,
Thanks for the feedback. All feedback is taken very seriously and action will be taken to address the areas to improve.

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Review from Sian S (Daughter of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience of Ladymead is very good. Nothing is too much trouble for any of the staff, and I am confident that Mum is known by every member of the team on a personal level. My mum has been a resident for just over a year, and both she and I have and expect very high standards, and we have
had no reason to challenge this over the period. My mum has made new friends and feels safe, happy and well cared for, which is the most important thing for me.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Sian, thanks for the lovely comments and support you have given the staff and the home.

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Review from B M (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ladymead is a very homely and welcoming care home. Mum has been a resident since January, and she really enjoys the brilliant social events and activities. All the staff are very friendly and caring towards residents and family. Mum has settled in very well, and as a family, we are so grateful for her
excellent care.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent feedback.

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Review from Steve B (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to live at Ladymead in November 22, initially just for a short period. Because of family circumstances, we had to find Mum somewhere to go with no notice at all. I first spoke to a member of staff at around 11 am, Mum was visited by the deputy manager at 3 pm and in their care by 5 pm.
Throughout
Mum's stay there everyone was so kind, caring and helpful to her. They looked after her every need with kindness and compassion
As time went on it became apparent that Mum would have to enter end-of-life care, and everyone there was marvellous. Not just to Mum but to family too and nothing was any trouble. They we so kind and caring to us all throughout a difficult time
I would recommend Ladymead to anyone who needs similar care. A lovely group of caring staff who had Mum's best interest at heart every day.
Thank you for all you did for us.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent words and thank you for the support you have given us in looking after mum.

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Review from Glyn D (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff team at Ladymead Care Home are genuinely warm, caring and friendly. They work very well together. The residents benefit greatly from all of this. There is competition for places when they become available, which says a lot. I know that our mum is being very well looked after.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi.
Thanks for the excellent feedback.
Many thanks.

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Review from Jane H (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Mum received during her time at Ladymead Care Home was exceptional. The staff were so kind and caring to both Mum and myself. Their professionalism was first-class and they helped manage the last few weeks of Mum's life with respect and dignity. I would not hesitate to recommend them.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent comment about my team and thanks for all your support in looking after your mum.

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Review from L H (Daughter of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was at Ladymead for two weeks for end-of-life care. All the staff were extremely kind and sensitive not only to my father but family members also. They could not do enough for us all, not only were they professional but very caring.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent supportive comments about the Ladymead team. Even though it was short, it was great to look after your dad and also to know all your family.
Many thanks

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Review from Alitia B (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother received at Ladymead during the last 10 days of her life was excellent. Staff were very attentive to her and showed her real care and compassion. I would highly recommend this facility and would like to thank them for this service.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Dear Alitia, thanks for taking the time to review us. Even though it was for a short period, it was great to know and look after your lovely mum.
Thanks.

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Review from S S (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been with you since June 2022. We really appreciate the care provided, it is gold standard. The staff are super friendly always open to chat and very importantly, see my mum as an individual, taking the time to look after her in the way that she would wish. Personal touches go a very long
way. All the staff are excellent regardless of the role and work as a dedicated warm and friendly team. Best wishes to you all.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent comments about the home and our staff. It is always a morale boost for all the staff at Ladymead when we receive such excellent feedback.

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Review from Diana G (Daughter of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided by the staff at Ladymead was personalised and personable. They went out of their way to befriend my mum and make her stay as comfortable and enjoyable as it could be. We always felt welcome and even when covid restrictions made visits difficult, we were accommodated. There is a real
family atmosphere, which the staff promote with all residents and visitors too. The laughter and singing really helped mum with her anxieties.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent review. It was such a great honour to take care of your mother. Many thanks.

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Review from Pauline D (Friend of Resident) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a friend who has memory problems (dementia) and who is partially sighted. She had recently lost her husband who was her carer and she could no longer remain living by herself.


I began the search for somewhere for my friend to live permanently. The difference with Ladymead was that all the

staff I met, gave me such a warm welcome; from the Receptionist to meeting the Manager, the nursing/qualified staff and all the ancillary people - all of whom make a difference to someone's life. They explained how it could all work for my friend and they were able to answer all my questions. Showed me around the home. There was no pressure to use them though.


My friend moved in a couple of months ago and I can honestly say, she has had all her needs met. They welcomed her into the Ladymead family. She enjoys the meals and all the entertainment/activities. She is now a much happier, content lady. I would recommend Ladymead to anyone.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the fantastic review scores and the excellent comments about the Ladymead staff.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Ladymead Care Home is calculated as follows: ( (287 Excellents x 5) + (59 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 355 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative care needs. Our services include basin with WC en-suite rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”

Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”

Maggy

Maggy Jones

Job Title: Administrator Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”

Danielle

Danielle Usher

Job Title: Chef Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.

Dacia

Dacia Fernandes

Job Title: Housekeeper Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.

Glenn

Glenn Placone

Job Title: Maintenance Person Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.

George

George Pereira

Job Title: Care Home Assistant Practitioner Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.

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