Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 108 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.
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Care Provided by Ladymead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements.

Contact Ladymead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ladymead Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byju Vasudevan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)

Ladymead Care Home Reviews (108)

9.8

Ladymead Care Home has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years.
Over all time Ladymead Care Home has 108 reviews.

Overall Experience
  • 96
  • 11
  • 0
  • 0
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Date Published
  • 108
  • 8
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  • 31
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Reviewer Connection to Ladymead Care Home
  • 52
  • 16
  • 7
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  • 4
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  • 1
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Total of 108, showing 21-40
Review from Jane B (Daughter-in-law of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been in Ladymead for 6 years in December. She has had the most amazing care we could have asked for. She was always treated with dignity, love and diligence. She always felt safe and valued. She left hospital 6 years ago very vulnerable and extremely poorly but during the time she lived
there, she has thrived, gained weight due to nutritous meals, stimulated mentally with activities and was always comfortable and cared for with love.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThank you for the excellent comments about the care at Ladymead. Thank you for giving us the opportunity to look after your lovely mum. Many thanks Byju Vasudevan
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Review from F P (Friend of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found everyone friendly, thoughtful and understanding. The care was fantastic, cheerful and compassionate.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThank you for taking the time to review with top scores. Many thanks.
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Review from Chelsea O (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all at Ladymead Care Home.
I have dated this review for August but it is an overall review to say thank you so much for everything that you did for my dad over the past 3 years. You not only looked after and cared for him but you also became his friend who kept him company and made him laugh. We
cannot express what it has meant to us to know that he was surrounded by such lovely people during both the good and the bad times.
We would also like to thank all of you for the support you gave us throughout the three years he lived at the home, especially in his final week. It was with your support that we were able to be there for him as a family.
The work that all of you do is not easy but please know we have always appreciated what you did for him, and us and what you will continue to do for other families.
We are forever grateful.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for your lovely words and it has been an absolute pleasure having your dad at Ladymead. Kind regards Byju
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Review from G G (Husband of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff very helpful and caring. They try very hard to give the residents activities to get them out of their rooms. The food is appreciated by the residents.
The staff are happy and cheerful and this is reflected by the staff retention. The home does not use agency staff.
The
overall air of the home is happy and cheerful.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the excellent words about the team at Ladymead. I would like to take the opportunity to thank you for all the support you have given the home and the team.
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Review from Veronica S (Sister of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were kind, friendly and very helpful, nothing was ever too much trouble. I was kept informed about my sister's health, every month they rang to see if I had any concerns about her and was told immediately if she needed to see a nurse or doctor ow was prescribed medication.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi Veronica. Thanks for your excellent comments and review scores. Thank you for taking the time to review our team at Ladymead. Your feedback is very important to us. Many thanks.
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Review from R M (Friend of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very professional, very helpful and look after our friend with love and dignity from day one until her last days. Cannot fault them. Thank you all.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks very much for your excellent comment on our staff at Ladymead. It's a pleasure taking care of your friend.
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Review from Johanne S (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Ladymead 6 months ago and was made welcome from the moment she arrived. She loved the activities, especially the crafting which brought her great joy, from knit and natter to making decorations for the seasonal highlights - Christmas, Easter, St Patrick's and Comic Relief days. Every
time we visited all the staff greeted us with a lovely warm smile and offered refreshments. The chef and her staff went out of their way to offer Mum tempting, tasty meals when her appetite became jaded. The manager was always available and a comforting influence whenever I had moments of stress. The whole experience of Ladymead was immensely pleasurable, both for Mum and her family visiting. Wonderful to the end.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi Jo, thanks for giving us the opportunity to look after your lovely mother. As you said, she enjoyed the stay and had an excellent quality time with the team at Ladymead.Thanks, Home Manager.
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Review from B E (Resident) assisted by family/friend published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very happy with the level of service and care provided.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the feedback and excellent scoring, Manager.
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Review from K P (Sister of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Ladymead for only a few months. She was reluctant to move from her home of 40 years, but the staff was warm and welcoming from the beginning. They are, without exception, professional, respectful, and kind, and they take the extra time to see to every need. It is very important
for me to know my sister is safe and well cared for because I live in a different country and can only visit a couple of times a year. After spending a week there, I have been reassured and can highly recommend Ladymead.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for your excellent comments about the care at Ladymead and glad to know that you are reassured.
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Review from K B (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had stayed at Ladymead in December 23 after a fall. Following a spell in hospital, she requested a return to Ladymead as she had felt so safe and comfortable there. So in January, she returned and even had the same room offered to her. All the staff were very kind and attentive and she was welcomed
back into the Ladymead family. Any food requests were met and her laundry was done regularly and efficiently. Everyone in the home was cheerful and competent, and nothing was too much trouble. I am really happy to have chosen a home so suited to my mum's needs.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThank you for taking the time to review our team at Ladymead and thanks for being so supportive.
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Review from Jane E (Daughter of Resident) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father spent their final months at Ladymead. From the start I was very impressed with the care home. The manager and all his staff are caring, professional, respectful, friendly and welcoming. Everyone goes above and beyond to make the residents' lives enjoyable and comfortable. My parents
celebrated their 64th wedding anniversary a couple of months ago and the staff decorated the conservatory for them and made them a special tea. Thank you for everything that you all did while my parents were with you and for your kindness, friendliness and compassion.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for your excellent words of appreciation. It was great to know and care for your mum and dad. Thanks for all the support you have given the home in making their stay an enjoyable one.
Many thanks
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Review from Ann S (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had heard how nice the Ladymead Care Home was from other people and I had entertained here previously, so I knew this was the place I wanted my mum to be. But the care home has way exceeded my expectations. The carers here do their absolute best to ensure the comfort of their residents and also take
good care of their visitors. Every aspect of the resident's needs are met. I'm so happy that my mum is here.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the excellent comment about our team at Ladymead and also for giving us the opportunity to care for your mother.
Thanks.
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Review from Luisa J (Daughter-in-law of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude for the care you have given my father-in-law.
He was a very poorly man, and you took great care of him.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi Luisa, thanks for taking the time to do this excellent review.
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Review from J P (Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have very much enjoyed my stay here. There are minor details that could be improved but overall this is a splendid experience. Vegetables are overcooked and watery. The real stars are the staff who go above and beyond the call of duty.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the excellent review.
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Review from Marina S (Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with everything, it is excellent.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi,
Thanks for taking your time to do this excellent review.
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Review from Paul A (Son of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, carers all lovely and manager and nurses, all staff are brilliant.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi,
Thanks for the excellent review.
Thanks
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Review from Hugh S (Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The first thing to say is that the staff are without exception lovely.
This makes Leadymead a good place to live.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi,
Thanks for the feedback. All feedback is taken very seriously and action will be taken to address the areas to improve.
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Review from Sian S (Daughter of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience of Ladymead is very good. Nothing is too much trouble for any of the staff, and I am confident that Mum is known by every member of the team on a personal level. My mum has been a resident for just over a year, and both she and I have and expect very high standards, and we have
had no reason to challenge this over the period. My mum has made new friends and feels safe, happy and well cared for, which is the most important thing for me.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeHi Sian, thanks for the lovely comments and support you have given the staff and the home.
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Review from B M (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ladymead is a very homely and welcoming care home. Mum has been a resident since January, and she really enjoys the brilliant social events and activities. All the staff are very friendly and caring towards residents and family. Mum has settled in very well, and as a family, we are so grateful for her
excellent care.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the excellent feedback.
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Review from Steve B (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to live at Ladymead in November 22, initially just for a short period. Because of family circumstances, we had to find Mum somewhere to go with no notice at all. I first spoke to a member of staff at around 11 am, Mum was visited by the deputy manager at 3 pm and in their care by 5 pm.
Throughout
Mum's stay there everyone was so kind, caring and helpful to her. They looked after her every need with kindness and compassion
As time went on it became apparent that Mum would have to enter end-of-life care, and everyone there was marvellous. Not just to Mum but to family too and nothing was any trouble. They we so kind and caring to us all throughout a difficult time
I would recommend Ladymead to anyone who needs similar care. A lovely group of caring staff who had Mum's best interest at heart every day.
Thank you for all you did for us.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the excellent words and thank you for the support you have given us in looking after mum.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Ladymead Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 363 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”

Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”

Maggy

Maggy Jones

Job Title: Administrator Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”

Danielle

Danielle Usher

Job Title: Chef Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.

Dacia

Dacia Fernandes

Job Title: Housekeeper Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.

Glenn

Glenn Placone

Job Title: Maintenance Person Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.

George

George Pereira

Job Title: Care Home Assistant Practitioner Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.

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