Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 108 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.
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Care Provided by Ladymead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements.

Contact Ladymead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ladymead Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byju Vasudevan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)

Ladymead Care Home Reviews (108)

9.8

Ladymead Care Home has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years.
Over all time Ladymead Care Home has 108 reviews.

Overall Experience
  • 96
  • 11
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Date Published
  • 108
  • 8
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Reviewer Connection to Ladymead Care Home
  • 52
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  • 7
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  • 1
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Total of 108, showing 81-100
Review from Jeanette C (Sister of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my sister regularly, she is always kept very clean and is well looked after. The staff are always very welcoming and kind. The rooms are always cleaned regularly. I would highly recommend Ladymead Care Home.
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Review from K W (Daughter of Resident) published on 1 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always felt a warm and caring atmosphere whenever I visited Mum at Ladymead Care Home. Everyone worked as a team, looking after mum's physical needs and also her mental needs too, showing empathy, patience and time spent making her comfortable and feeding her at the end of her life.
She lived there
3+ years showing how well she was looked after. The entertainment was varied and interesting and her diet and likes were addressed too.
Reply from Andrea Saunders, Business Development Manager at Ladymead Care HomeThank you so much for your heartfelt comments. I know that the care team will be pleased to know that their efforts were appreciated and that they were able to provide the right support to you and your relative.
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Review from Pauline M (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my parents have been in Ladymead care home, in total 6 1/2 years. The care has been exceptional. The carers are extremely patient; the food was all homemade and individual dietary requirements catered for. There are lots of activities organised for anyone wishing to take part. Sadly both parents
have passed away but I would not have wished them to be in another care home. This was the best choice.
Reply from Ronnie Cavanagh, Marketing at Ladymead Care HomeThank you Pauline for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Ladymead Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your parents with dignity and the compassion they deserved during their time at our home. We hope that their time at Ladymead did see some friendships flourish with both the Care team and residents. Thank you again Pauline, if there is anything more we can do please do not hesitate to reach out.
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Review from R K (Daughter of Resident) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ladymead cared for my mother as perfectly as can be for nearly three years. We researched more expensive homes in London but none of them offered the degree of care and love that Ladymead does. I could go into details but the boxes below should indicate. I might single out (and for an MBE) the occupational
therapist. But everyone else was wonderful too.
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Review from L R (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When a loved one has to go live in a care home, you fear the worst for them, but I have found it is a new chapter in their life.
Ladymead brings out the best in their abilities, encouraging them to be part of a family group. I cannot fault the staff there, they show true emotion towards each resident,
trying to make their lives as good as possible. Nowhere is ever going to be perfect but circumstances dictate that our loved ones need to reside in care homes and from what I have seen at Ladymead it is very good in providing a safe, happy and caring home.
Reply from Andrea Saunders, Business Development Manager at Ladymead Care HomeThank you for your positive comments. I particularly like the way you have mentioned a 'new chapter' as we aim to provide residents and their families with new experiences - as well as keeping people safe and feeling cared for
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Review from Judith C (Wife of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and management have without exception been extremely kind and caring towards my husband since he was admitted to Ladymead Care Home in November 2017. They are most diligent and his needs are very well looked after. His visitors whether family or friends are always made welcome as are his
dogs which mean that much to him. I would have no hesitation in recommending Ladymead Care Home to anyone else.
Reply from Ronnie Cavanagh, Marketing at Ladymead Care HomeThank you, Judith, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ladymead Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from David H (Son of Resident) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum only spent a short time in Ladymead but the level of care during that time was exceptional and faultless.
The staff were always patient, very caring and compassionate. I always felt confident mum was receiving the best care possible from all staff who are clearly very dedicated to the job they
do. All staff, management included were always supportive of the family's needs and always gave mum as much time as necessary to ensure she was adequately cared for without any rush.
I can't suggest any room for improvement. This is an exceptionally well run care home with very dedicated staff at all levels.
On behalf of all of my family many thanks.
Reply from Ronnie Cavanagh, Marketing at Ladymead Care HomeThank you, David, for your lovely comments about your recent experience at Ladymead Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again for the lovely feedback. It means so much to us.
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Review from Peter M (Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay in Ladymead was very pleasant. All the staff are friendly and helpful which made my stay an enjoyable time. I highly recommend Ladymead.
Reply from Ronnie Cavanagh, Marketing at Ladymead Care HomeThank you, Peter, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Ladymead Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We appreciate the recommendation.
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Review from Diane M (Daughter of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home with very friendly and caring staff. My mother spent her final two years here and enjoyed her stay, saying that was her new home.
As we lived in Essex and visiting involved a long car journey. It was nice to be offered hot drinks when we arrived, we were also able to obtain a midday
meal at a very reasonable cost.
I do not think we could have found a nicer care home.
Reply from Ronnie Cavanagh, Marketing at Ladymead Care HomeThank you, Diane, for your lovely comments about your recent experience at Ladymead Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Roz T (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Ladymead treated my dad with the utmost respect and the care given was first class. All the family were taken care of regardless of the time of day or how busy they were. I cannot thank them enough.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ladymead Care HomeThank you, Roz, for your comments about your experience at Ladymead Care Home. We really appreciate you letting us know how we are doing and are happy to hear you have been so pleased with the quality of our care. Thank you once again for the lovely feedback. Take care.
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Review from Brian T (Son of Resident) published on 27 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident at Ladymead prior to her somewhat unexpected death in October. During her relatively short time there, she was treated by all the staff in a very compassionate and caring manner and given the best care possible. Because of mum's failing health, this was a very upsetting time
for me, and all staff I came into contact with, were willing to take the time to talk things through and give me support during this difficult period. I can thoroughly recommend Ladymead to other people considering a nursing home placement.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ladymead Care HomeThank you, Brian, for your kind comments about your recent experience at Ladymead Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. It is rewarding to hear that you found our staff to be so supportive during your experience here. Thank you once again for your kind words.
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Review from R B (Son of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at Ladymead for several months and our experiences have been nothing but positive. He is a gentleman of 104 years with many many needs all of which are met. The care he receives is excellent. The staff we have contact with have all been professional and caring.
Ladymead has not
only helped my father but us as a family as we are ageing.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ladymead Care HomeThank you for sharing your recent experience of Ladymead Care Home. We are pleased to hear that your father is enjoying life at our home and appreciate you letting us know how the team are doing. We hope to see you again soon. Take care!
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Review from Mark T (Son of Resident) published on 20 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the final weeks of her life at Ladymead. The staff and atmosphere of the home were both very professional, caring and created a real family environment. Mum's needs were great and she was very poorly but we knew she was in the right place being loved and cared for.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ladymead Care HomeThank you, Mark, for your kind comments about your recent experience at Ladymead Care Home. Your mother was well loved and part of our family here at the home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Pete G (Son of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very friendly and looked after Dad really well, with dignity and respect. He enjoyed his time there. Well done everyone.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ladymead Care HomeThank you, Pete, for your kind comments about your recent experience at Ladymead Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Lynne A (Friend of Resident) published on 21 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my dear friend yesterday at Ladymead Care Home.
My friend was happy and content.
The staff are courteous, kind, caring and loving to their residents.
They are very helpful and nothing is too much trouble.
This care home struck me as a lovely environment to be in.


There is a lovely

atmosphere at Ladymead, I feel happy my friend is so well cared for and loved by the staff.


It is evident that the staff enjoy their jobs, the right people in the right job.
Well done and thanks.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Ladymead Care HomeThank you, Lynne, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Ladymead Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you again for letting our team know how we did! We look forward to seeing you again on your next visit. Take care!
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Review from Lynn T (Daughter of Resident) published on 1 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad spent five, very happy years living at Ladymead Care Home. Throughout that time he received professional care of the highest quality from all the staff. All of dad's needs were assessed in detail and reviewed frequently. However, he received so much more in support, understanding, conversation and
friendship from every member of staff irrespective of their role.
Dad became part of the Ladymead family and so did we when we visited him. Following Mum's death, Ladymead gave dad a new lease of life which included regular trips out and about locally when he was fit enough. He enjoyed the activities and outside visitors to Ladymead and loved to sit in the garden enjoying the flower displays always regularly updated.
Mental stimulation was important to dad which he received in ample quantities keeping him alert, engaged and positive.
All of dad's family extend our heartfelt thanks to Ladymead Care Home, a very special place which we hold in the highest esteem.
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Review from Robert S (Son of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care (respite/convalescence) provided for my mother was exemplary. From the first contact to the end of her two-week stay, was professional, skilled and above all, extremely attentive and caring. The warmth and expertise of all the staff shines through in everything they do.
Huge thanks
for looking after mum so wonderfully well and for getting her "back on her feet".
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Review from Fiona C (Daughter of Resident) published on 28 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the manager and all Ladymead staff, I'd like to thank you from the bottom of my heart for your loving care of my father. I was unable to travel from the US for his funeral yesterday, but I hear the staff gave him a wonderful send-off and a couple of staff even attended his funeral. Thank you, thank
you, and bless you for your kindness and warm hearted care. He was truly in the best place for the last 2 years of his life. Not only did you and your staff take superlative care of him, you treated every member of the family with your unique and beautiful caring attitudes.
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Review from M C (Niece of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Ladymead to be very homely, friendly and very caring and compassionate. My aunt was cared for very well.
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Review from Elizabeth L (Daughter of Resident) published on 20 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Ladymead and unfortunately recently passed away. Members of the family spent the last two weeks at his bedside, and we were able to gain a true insight into the level of care and attention the home provides. I can say from direct experience, therefore, that Ladymead
is an absolutely superb home. All of the staff are dedicated to their patients' comfort and well-being and really do genuinely care for them. Their patience with some of the more confused patients was never-ending. I actually ate many meals at Ladymead and can confirm that the food is excellent. Their support of the family at this difficult time was wonderful: supplying endless cups of tea and biscuits; keeping us informed at every stage of what was going on; helping Father, keeping him comfortable and free of pain to the end. I have no hesitation whatsoever in recommending this care home to anyone looking for a comfortable, caring, well-run home.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Ladymead Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 363 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”

Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”

Maggy

Maggy Jones

Job Title: Administrator Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”

Danielle

Danielle Usher

Job Title: Chef Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.

Dacia

Dacia Fernandes

Job Title: Housekeeper Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.

Glenn

Glenn Placone

Job Title: Maintenance Person Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.

George

George Pereira

Job Title: Care Home Assistant Practitioner Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.

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