Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 108 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.
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Care Provided by Ladymead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements.

Contact Ladymead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ladymead Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byju Vasudevan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)

Ladymead Care Home Reviews (108)

9.8

Ladymead Care Home has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years.
Over all time Ladymead Care Home has 108 reviews.

Overall Experience
  • 96
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Date Published
  • 108
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Reviewer Connection to Ladymead Care Home
  • 52
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  • 7
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  • 4
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  • 1
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Total of 108, showing 61-80
Review from A O (Son of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Ladymead in March 2020. It provides a very friendly and caring environment and has a dedicated and professional team of nursing and care staff, many of whom have worked at Ladymead for a long time. There is a good family atmosphere. The leadership and management of the home are excellent,
and we have had a very positive experience of communication with both nursing and admin staff. On the occasions when there has been a change in Mum's condition or when she has expressed any concerns, we have been contacted very promptly, and issues have been dealt with very professionally.
Mum has been impressed by the attention to detail given to her personal care needs.
Unfortunately, Mum's stay at Ladymead has coincided with the Covid 19 epidemic as this has necessarily restricted activities and visits, but the team at Ladymead have done a great job in keeping the residents safe and happy. Visits in the garden and Skype calls have helped a lot.
Thank you, everyone.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for the excellent review and comments about the care we deliver at Ladymead. I would also like to take this opportunity to thank you for all the support you have given us.
Thanks.
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Review from Theresa W (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is incredibly content here despite having dementia. She loves all the staff and they make her feel safe and secure. She feels at home. The family are always kept up to date on what is happening. The staff always make time for relatives even in these difficult times. They are amazing and I cannot
thank them enough.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks, Theresa, for the great support you have always given us in these difficult times.
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Review from Bernie D (Daughter of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We consider ourselves so fortunate to have found this wonderful home for my mum. In the 12-months she has been there, she has been surrounded with such a high level of care and love from every single member of staff; our family cannot thank them enough. The manager and his team are amazing!
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks, Bernie, for the lovely comments about the home and staff.
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Review from D W (Husband of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We always find the staff at Ladmead very friendly and helpful. Nothing is ever too much trouble, and they are very professional in everything they do. They put a lot of effort into arranging activities for the residents and managing their care. We feel very lucky that she has a place at Ladymead. Thank
you to the whole team.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for your support and excellent comments about Ladymead.
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Review from Marcelle C (Daughter of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In May, my mum was taken ill suddenly and had to be taken to hospital. After a week, it was clear she would not be able to return home and would need specialist palliative care. We were so lucky that Ladymead Care Home accepted her, as they had not been taking in any new people during the pandemic.
I was massively reassured by both the care manager and the deputy manager who couldn’t have been more helpful, kind and understanding. Once mum was moved from hospital to Ladymead, she settled in immediately and it was clear I’d made an excellent choice – mum said she wanted for nothing, everyone was really friendly, and that even the food was good. I can honestly say that since mum has been at Ladymead, the care has been nothing short of excellent. The staff are 100% dedicated to the safety and the happiness of those in their care, and nothing is too much trouble for them. They work tirelessly and selflessly and I can’t thank them enough for everything they do.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks, Marcelle for taking your time to write such an excellent review which will certainly help people who are looking for care.
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Review from Hazel H (Niece of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home was always a welcoming place from the front door onwards, friendly and very supportive staff at all levels who always had time to give to family members. Excellent activities. All in all, we were most impressed by the service we received.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeThanks for such wonderful feedback about the home.
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Review from Pauline S (Daughter of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the last six months of her life living at Ladymead Care Home following a longer than expected spell in hospital. It was not an easy decision to make to move her there but it was the best one for all of us. Right from my initial contact with the Care Home Manager, all of the staff I met were
very friendly and nothing ever appeared to much trouble even when they were clearly busy. The kindness shown to mum was touching and we were always kept informed of any updates regarding her health and welfare. The last few weeks were difficult but Ladymead staff didn’t mind us calling every day and even facilitated video calling so we could see and speak to mum. I am so grateful for the respect, care and attention given to mum and highly recommend Ladymead.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care HomeDear Pauline,
May I take this opportunity to say how sorry I am for the loss of your mother. I would like to thank you for taking the time to write lovely comments about Ladymead during the difficult times.
Byju.
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Review from L R (Daughter of Resident) published on 17 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been happy for Mum to be at Ladymead, it is like having an extended family. I know Mum is in safe hands. During this horrible time of Coronavirus, it is even harder, as we cannot visit our most precious loved ones.
True to form, Ladymead came up trumps, and we can video call Mum at arranged
times.
I think this shows the true love and care that Ladymead is all about.
Thank you so much.
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Review from J R (Son of Resident) published on 17 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has spent nearly two years at Ladymead. Her overall condition has been stable, and despite a few minor adjustments; have been well. I cannot fault the love and care the staff have spent on Mum, but we have never regretted her taking residence at Ladymead.
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Review from Emma C (Granddaughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for the care you gave to my Grandad, as a family, we can’t thank you enough for all you did for him during his time with you. We found it super difficult not being able to see him during these strange times, but we hold much comfort knowing he was so well cared for.
Nurse kept us
updated on how he was doing all the time, even using video calling, and we really appreciate the communication we had at all times.
Thank you again for looking after our dear, much loved, Grandad.
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Review from Clare C (Daughter-in-law of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff at Ladymead for taking care of my father-in-law. As a family, we cannot thank you enough for your care and consideration, especially during such unusual and difficult times. You kept us updated and in touch (using technology to video call), going above and beyond
what was expected. We were all so impressed with the homely feel at your home and the fact that the staff really do care. This is filtered down from the brilliant manager to the nurses and staff who together work as a fantastic team in what can be, at times, very challenging. It is with sadness that my father-in-law lost his fight to live but we are happy to know that he was made as comfortable as possible and the staff cared for him and were there to the very end, which we dearly thank you all for.
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Review from Lynne G (Daughter of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful home with such fantastic and caring staff. During these difficult times, they are making it so much easier to keep in touch with Mum with video calling. It is so vital that we are able to talk and even better to see each other. The staff are so busy but take the time to ensure we have
the best contact possible with our Mum. She is so happy and settled and this is down to all the lovely staff who take such good care of her; not just in these uncertain times but every single day. Big shout out to them all.
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Review from A A (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ladymead has a lovely homely feel. The staff genuinely care and treated my father with kindness and dignity throughout his time there. When I visited, I was greeted with warmth and the staff felt like an extension of our family. When my father sadly reached the end of his life, I and the rest of the
family were very glad he was at Ladymead - the staff ensured he was as comfortable as possible and were very supportive to us all.
Reply from Olivia Shields, Marketing Assistant at Ladymead Care HomeThank you for your feedback and kind comments about our team at Ladymead Care Home. We are so sorry to hear about your father, but pleased you felt he received great care. We hope that his time at our home did see some friendships flourish, especially with the care team. If there is anything more we can do please do not hesitate to reach out.
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Review from Val L (Mother of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care, love and friendliness provided in this 'home' for my son. It's a comfort knowing he is in good hands.
Reply from Olivia Shields, Marketing Assistant at Ladymead Care HomeThank you, Val, for letting us know how we are doing at Ladymead Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Lynn B (Daughter of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ladymead is exceptional. They cared for and loved my mum as if she was their own family. Her passing was peaceful thanks to the care and attention of all the staff at Ladymead. I feel very lucky to have found such an amazing place for my mum to live her last couple of years. I would not hesitate to
recommend Ladymead to anyone.
Reply from Olivia Shields, Marketing Assistant at Ladymead Care HomeThank you, Lynn, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Ladymead Care Home. We understand how upsetting it must have been and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time here did see some friendships flourish with both the Care team and residents. Thank you again Lynn, if there is anything more we can do please do not hesitate to reach out.
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Review from Neil M (Husband of Resident) published on 18 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care and support is given by the staff, to my wife but also to me on my visits.
It felt like home each time I came.
Nothing was too much for them and made Birthdays and anniversaries special.
Reply from Olivia Shields, Marketing Assistant at Ladymead Care HomeThank you, Neil, for your feedback following your recent experience at our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.
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Review from J W (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly and family orientated care home. We were extremely happy with the care given in the last months of my mother's life.
The staff ensured we were kept fully aware of any changes in care or medication required.
Reply from Jasmine Bracken, Marketing Administrator at Ladymead Care HomeThank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Ladymead Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the compassion she deserved during her time at our home. We hope that her time at Ladymead did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.
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Review from J W (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Ladymead Care Home approximately four years ago. My mum had complex and emotional needs, and I can honestly say that each and every member of staff was unbelievably wonderful. They became like family to my mum and me, and from where we were before she was admitted, to the way
she relaxed and felt safe at Ladymead, was outstanding. I cannot recommend Ladymead enough.
Reply from Ronnie Cavanagh, Marketing at Ladymead Care HomeThank you for your comments about your recent experience at Ladymead Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you have been pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Dolores D (Wife of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely five-star care of my husband. The staff were like family. Totally caring, trustworthy, professional and paid attention to detail. Could not be faulted. Many thanks.
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Review from Robert H (Son of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was terminally ill with bladder cancer. She had been admitted to a hospice in February 2019. The doctors thought she was going to die but she came back out in March 2019 and went to Ladymead Care Home in Wroughton. From the beginning, she was treated with respect and dignity. The staff and management
were caring and supportive to all her needs. They showed great compassion and care. I have no hesitation in recommending them. They were amazing. Thank you.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Ladymead Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 363 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”

Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”

Maggy

Maggy Jones

Job Title: Administrator Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”

Danielle

Danielle Usher

Job Title: Chef Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.

Dacia

Dacia Fernandes

Job Title: Housekeeper Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.

Glenn

Glenn Placone

Job Title: Maintenance Person Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.

George

George Pereira

Job Title: Care Home Assistant Practitioner Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.

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