Abbey Park Nursing Home

Humber Road, Abbey Park, Coventry CV3 4FE
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9.6 107 Reviews
  • Abbey Park Nursing Home, Coventry
At MHA Abbey Park, care is tailored to meet the evolving needs of each resident, whether they require residential, dementia, general nursing, and dementia nursing care, ensuring they feel comfortable, valued, and respected. The home offers 84 en-suite bedrooms, including self-contained care suites, which can be personalised to reflect individual requirements.

The home have vibrant communal spaces like the ‘Abbey Arms’ bar, a sensory garden, a sanctuary room and residents with dementia enjoy music therapy to ensure every day is filled with excitement and fun filled activities. Secure pathways wind through beautifully landscaped areas filled with vibrant flowerbeds and raised planters, creating spaces for residents to explore and connect with nature.

Its easy to understand why mealtimes are so important at Abbey Park. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Abbey Park is set in the heart of Coventry, with views of Whitley Common and within close proximity to cultural landmarks like Coventry Cathedral, Abbey Park combines tranquillity with accessibility, making it a home where you can truly thrive. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Abbey Park are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1349 – £1421
  • Self-Funded Residential Dementia Care: £1389 – £1464
  • Self-Funded Nursing Care: £1721 – £2114
  • Self-Funded Nursing Dementia Care: £1775 – £2203

These prices are only a guideline, please contact Abbey Park Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tina Thompson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Requires nursing as deemed by RNCC Assessment
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (60)

Abbey Park Nursing Home Reviews (107)

9.6

Abbey Park Nursing Home has a Review Score of 9.6 (9.571) out of 10, based on 15 reviews in the last 2 years.
Over all time Abbey Park Nursing Home has 107 reviews.

Overall Experience
  • 93
  • 13
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Date Published
  • 107
  • 8
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  • 15
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Reviewer Connection to Abbey Park Nursing Home
  • 49
  • 22
  • 11
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  • 3
  • 1
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Total of 107, showing 21-40
Review from Joanne O (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Abbey Park for almost 3.5 years. He’s had some poor health in the last few weeks and the care he has received is second to none. The staff show genuine affection for Dad and can always get a smile and twinkle in his eye. The care staff are an absolute credit to Abbey Park. Thanks
to 2 staff members in particular, for being so approachable with any concerns regarding my dad's health and ongoing health.
Had a lovely visit today with Dad, it was nice to see him out of bed and looking so smart, even the little touches of Dad wearing his aftershave.
Thank you, for all you’ve done to support Dad and us as a family.
Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. It is lovely to hear your kind words, which I will ensure are passed on to the care and management team.

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Review from Zala B (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
My review covers a period of almost 4 years during which time our frail, vulnerable elderly mother who is totally blind and has progressive Alzheimer’s, continues to be let down by inconsistent poor care. (Self-funding)
Whilst there are many kind carers, the home is poorly led, poorly managed by the
incumbent manager who is not accountable for poor decision making and epic fails. Frequently off site, she appears not to be motivated by delivering safe nor compassionate care.
The latest let down ( there are numerous - all evidence based) our mother‘s lunch was deposited on her lap. She was left in her room with no light bulb and no TV on. She is supposed to be supported with food/is all care but frequently neglected on key aspects. This home needs an urgent CQC review without advance notice.
A high turnover of staff. A home that needs a competent new manager with a finger on the pulse. Numerous fails monthly. No accountability by the post holder. Evidence based.
Reply from Samantha Williams, Area Manager at Abbey Park Nursing Home

Please be assured we take all feedback very seriously. I am aware of several complaints that you have made to the home and external bodies during your mother’s stay at Abbey Park, in relation to both care and management concerns, all of which have been thoroughly investigated at home level and via CCG, CQC and Safeguarding. I am also aware you been kept informed of findings and outcomes following any investigation. It is important to note that the home has never been requested to take any action in relation to your mother’s care, however, the Home Manager adopts a positive approach to all concerns raised to consider ways to continually improve the service.
The Home Manager is very experienced and alongside her team, work well together to ensure the home is safe, monitored and that residents are supported appropriately. I am sorry you do not feel this has been your experience but to offer you reassurance, the Home Manager is currently working in partnership with local CCG to achieve a positive outcome for all parties involved.

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Review from C M (Granddaughter of Resident) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been in Abbey Park Nursing Home on respite twice and now is in permanently. She has dementia and was currently living with my mum but it was too much for my mum to cope with Since being in Abbey Park permanently, we have been so happy with the care, the staff and manager and deputy have
been absolutely amazing and so great. My grandma looks amazing and is well looked after having no concerns, my grandma looks amazing there and is happy there, they have a great understanding of dementia. I know what my grandma is like, I know she is very tearful and can be hard at times but the staff are very reassuring. I love coming to see my grandma, she looks the best she has ever looked and I know she wouldn't get care like she gets there anywhere else. There is plenty there and everyone there goes above and beyond. I've brought my children there and they love coming to see my grandma. The activities they offer there are brilliant for people with dementia and elderly, the staff do an amazing job.
Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave such a lovely review. I will pass on your wonderful comments to the team.

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Review from Rich C (Son of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the time we met the management staff and Dad moved in we knew it would be the right place for Dad. He arrived at the Abbey Park Nursing Home on a Thursday after two spells in hospital and needed nursing care. Straight away the staff on the Arden Suite made my dad and family very welcome. Dad was
97 years old he was treated with dignity, kindness, and respect. The end-of-life care was very good during which time the family were given all the support and help we needed. We were glad Dad spent the last days of his life in a kind, caring, loving environment. All the staff from the nursing staff to the kitchen staff are a credit to Abbey Park Nursing Home.
Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to complete a review. It is lovely to hear such positive feedback and the staff will be humbled by your kind words which I will ensure are passed on to the team.

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Review from Stuart J (Husband of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have found it difficult to find a place I felt comfortable with for my wife who is in the late stage of early-onset Alzheimer’s. In Abbey Park, I have found a place where the quality of care and the friendliness of the staff ensure my wife returns home after respite both content and relaxed. First and
foremost, it is so reassuring to deal with staff on a specialist unit who are so well informed and equipped to deal with younger people with Alzheimer’s. They are very professional in their care and quickly respond to any concerns or questions you as a carer might have. Home is always spotlessly clean and staff make a determined effort to become well acquainted with their residents. My wife has been in for three periods of respite, yet the care continued to be of a high quality each and every visit. For me and my family, this is our first port of call when respite is required and we will make arrangements to fit in with the availability of a bed. I can think of no higher recommendation.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. It is lovely to hear such positive feedback and we will pass your kind words on to the team

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Review from J S (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose to move my dad to Abbey Park 4 years ago following a change in his home circumstances. I was apprehensive about sending him to a care home but from the moment I walked in on my first visit, I could tell that this was an amazing place. Prior to the move, Dad had received care at home following
a severe stroke. From day one in Abbey Park, his quality of life was so much better and his physical and mental health improved greatly, he absolutely loved it and never tired of telling everyone so. He was so well cared for and visiting family and friends were always welcomed. Abbey Park staff also did a fantastic job throughout the pandemic keeping him safe and keeping us well informed and involved. I could not have wished for a better place for him to be during that difficult time. When Dad passed away recently his end-of-life care was professional and dignified. The staff at Abbey Park are amazing and I cannot thank them enough.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave this review. Your review is heart-warming to read, thank you so much, your comments will be shared with the team who I am sure will be humbled by your kind words.

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Review from Caroline G (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we cannot speak highly enough of Abbey Park. The Home Manager is an inspirational leader of a team of staff who are caring, friendly, welcoming, and everything you could wish for your loved ones. They cared for both Dad and Mum and the challenges of covid. They go above and beyond, providing
a real home, where family are valued as well as the residents. Such an amazing place.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave this review. Your review is heart-warming to read, thank you so much, your comments will be shared with the team who I am sure will be humbled by your kind words

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Review from Peter B (Son of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the past few years, we had both our Mum and our Dad at Abbey Park and both of them enjoyed the very best of care. We are confident that they were well looked after, and we also appreciate the way in which we were welcomed whenever we were able to visit. Even during the pandemic, they made every
effort to allow us to see Mum. All of the staff go over and above what is expected of them and we would have no hesitation in recommending Abbey Park, as a very suitable alternative to living at home, when this is no longer safe or possible.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your kind words, it is lovely to hear such positive feedback, we will pass your kind words on to the team

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Review from Mark G (Son-in-law of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following her peaceful death I write this as I reflect on the care my Mother-in-Law received at Abbey Park over the years. The first thing to say is that overall the care she received was exceptional, truly exceptional! I have experienced a number of care facilities in relation to the care of my own
Mother and none of them came close to that delivered by Abbey Park. As I reflect this level of care so clearly comes from the top and permeates through the staff. The Home Manager and her staff cared for my Mother-in-Law with such wonderful compassion and skill it is hard to describe it adequately. We never had any doubts that she was being looked after as if she was their own loved one. This reassurance made us all as a family supremely confident that she was in the best place and living her life in the best way possible. Thank you Abbey Park, the Home Manager, and the staff. Absolutely brilliant!
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave this review. Your review is heart-warming to read, thank you so much, your comments will be shared with the team who I am sure will be humbled by your kind words.

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Review from S Q (Daughter-in-law of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law stayed at Abbey Park for a few days for emergency respite. The staff were friendly and couldn’t do enough for him, checking if he was comfortable or needed anything. Management were very friendly and answered any questions we had. Very clean and tidy and good options for food. Overall
the experience for my father-in-law was fantastic, couldn’t ask for a better place for respite!
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for your kind words, we will pass these on to staff members.

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Review from Anne P (Niece of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter and I visited my aunt on Saturday and were met by friendly staff. We were impressed by how clean and fresh the complex was. My aunt’s rooms were spacious and contained everything she needs. We had a tasty meal in the dining room. My aunt enjoys the activities on offer and seems very happy
here.
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Review from Ray C (Son of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We initially considered, following a glowing reference, Abbey Park as residential accommodation for Dad. However, unfortunately, his health deteriorated after two spells in hospital, and he required nursing care. The Arden Suite team were amazing; compassionate, loving and caring for both Dad and the
family. On arrival from hospital, Dad, ninety-seven, and the family were welcomed with a kindness that continued throughout his all too short stay. His end-of-life care was exemplary. This nursing team is supported by excellent administrative, welfare and kitchen staff. The complete Abbey Park Team create a peaceful, thoughtful, dignified, and Christian family atmosphere in which we had total confidence. Thank you.
Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for your feedback, it is lovely to hear how well dad settled in and we will ensure your kind words are passed on to the team who I am sure will be humbled by your kind words.

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Review from John N (Son of Resident) published on 11 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are more than happy with the care my mother receives at Abbey Park. She is well looked after and all the staff know her well and she is spotlessly clean. We have great admiration for all the staff. They work extremely hard and are always very pleasant.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for your review, your comments have been shared with the staff.

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Review from D A (Daughter of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mum had at Abbey Park. Sadly she was very poorly when she was moved from hospital to the care home and she passed away after only 2 weeks. But the care she received was fantastic - nothing was too much for the staff. They treated her in such a dignified way, talking to her
so kindly and making sure she looked lovely. They were so kind to me too and took the time to support me after mum died. Huge thanks to all.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for your kind words, although only with us for a short time, I am pleased to hear your experience was a positive one.

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Review from C E (Granddaughter of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not speak more highly of Abbey Park and the staff there. Sadly my association with the home was short - but the staff - especially the care home manager and several others in particular - went above and beyond to ensure my Grandad was comfortable in his final days. The home itself is very safe,
clean, welcoming, and bright, with a peaceful atmosphere and beautiful rooms. The staff care and they treat each resident as an individual, not just numbers. The manager worked so hard to help facilitate my Grandad’s move - and we were just in time. I wouldn’t hesitate to recommend Abbey Park to anyone - and I will never forget their kindness.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you so very much for your kind words, I am so sorry we did not get the opportunity to get to know your grandad better.

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Review from B W (Daughter of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum entered Abbey Park the staff, both carers and admin were so helpful and accommodating. Nothing was too much trouble. The staff also made sure that my dad was okay even though they didn't have to. All my family would like to thank you all from the bottom of our hearts for providing
my mum with such excellent care.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for your kind words, we really appreciate it.

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Review from N F (Daughter of Resident) published on 23 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad came to Abbey Park on 22nd July straight from hospital. The care and attention he has received since he has been here has been wonderful. I can't praise the staff enough.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for taking the time to review our home, we really do appreciate your time, and I am so pleased to hear you are pleased with the care we provide.

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Review from Paul F (Son of Resident) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment dad moved to Abbey Park, I breathed a huge sigh of relief. For nearly 5 years, dad received fabulous care and was incredibly well looked after. I have found the manager to be so very kind and compassionate, always looking to do the right thing to enable my dad to have the best possible
quality of life. The staff have always been of the highest standard, have been calm and unflappable at all times, down to earth and gentle.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for finding the time to leave us a review during what is already a very difficult time for you and your family. I am so pleased we were able to offer you and your family the care your father needed.

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Review from Paul G (Son of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care provided - especially under the current covid visiting restrictions. The person who arranges the visits is extremely helpful and always goes the extra mile to ensure my contact visits are the best possible under the circumstances. All the care home staff I talk to
are extremely helpful and talk of mum with affection. I look forward to being able to pop in and just visit mum soon.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for taking the time to leave us a review. I am delighted to hear that you are enjoying your visits and we look forward to the time when there are no restrictions.

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Review from Patricia H (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, all the meals are great and all the staff care caring and pleasant. Contact at all times with relatives.
Reply from Tina Thompson, Home manager at Abbey Park Nursing Home

Thank you so much for taking the time to complete a review. Your comments will be passed on to the team.

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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Abbey Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.678 for Abbey Park Nursing Home is calculated as follows: ( (128 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 177 Ratings = 4.678
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.893 Points relating to the number of positive Reviews for Abbey Park Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 15 Positive Reviews ÷ 16.8 = 0.893
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

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Tina Thompson

Job Title: Care Home Manager Joined: 2003

Tina Thompson is the dedicated care home Manager at MHA Abbey Park, bringing over two decades of experience to her role. She qualified as a nurse in 2000 and has worked with MHA for 22 years, progressing from a nurse to deputy manager, and now proudly leading the home as manager for the past 16 years.


Tina is passionate about delivering exceptional care and fostering a warm, supportive environment for both residents and staff. Her leadership is deeply rooted in a person-centred approach, where the emotional well-being of each individual is just as important as their physical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Park Nursing Home to verify any information. View our terms and conditions. Abbey Park Nursing Home has an Enhanced Service - more info.