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Supporting a satisfying daily lifestyle, alongside the skilled care provision, the home offers access to activities, interests and therapies, such as reminiscence, water spa and visual therapy, as well as exercise and music classes.
The Lodge is a specialist unit set within the care home. Set over two...
Care Provided by Hampton Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Court Care Home for full pricing details and T&Cs.
Contact Hampton Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kinly Care
- Private Owned
Person in charge
- Kelly Webb Singh(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (76)
- Couples/Companion Rooms (2)
Visiting
- Hampton Court Care Home Visiting Information Welcome to Hampton Court Care Home! Dedicated to providing a comfortable and safe environment for residents, and appreciate your cooperation to ensure a pleasant visiting experience for everyone. Visiting Hours: Flexible Visiting: Offer flexible visiting hours to accommodate your schedule. However, kindly ask that you avoid visiting during lunchtimes (12:00 PM - 1:30 PM) if possible.
Parking
- Visitor parking is available on-site car park located at the front of the home.
Hampton Court Care Home Reviews (92)
Hampton Court Care Home has a Review Score of 9.8 (9.822) out of 10, based on 46 reviews in the last 2 years.
Over all time Hampton Court Care Home has 92 reviews.
Dad was only at Hampton for 4 months but all the team were really caring and thoughtful towards him he loved his time there especially the sports day. We can't thank the staff enough for making his last few months happy ones you are really special people
Kelly and the team regularly overachieve in providing a safe environment that makes everyone feel at home.
Thank you for your thoughtful and generous review. We are delighted to hear your kind words about our caring team and the compassion and commitment they show each day. Ensuring that every resident is treated with dignity and that their individual needs remain at the heart of everything we do is...
The staff and the facility is amazing. Very clean. they are all attentive.
Thank you for your wonderful review. We are delighted to hear that you find both our team and our home amazing. Maintaining a clean, welcoming environment and providing attentive, person-centred care are extremely important to us, so it is lovely to know this has been reflected in your experience....
Since Dad has been here, everything has been excellent. All staff pleasant and helpful.
Thank you for taking the time to leave us a review. We are delighted to hear that your experience since your dad joined us has been excellent. It is wonderful to know that our team have made such a positive impression through their pleasant and helpful approach. Your kind words mean a great deal to...
My mum spent the last 6 months of her life at Hampton Court. I never regretted that choice. The care she received was well above my expectations. She was in the lodge, which was always exceptionally clean, calm and well staffed. Most days, when I arrived to visit a staff member would be sitting with mum, holding her hand and talking to her. Everyone always had her best interests at the centre of everything they did, for which I am truly grateful.
Thank you so much for taking the time to share your experience and for your kind words. It means a great deal to us to know that your mum's final months at Hampton Court were filled with the care, comfort and companionship she deserved. Our team in The Lodge are deeply committed to providing...
We have been kept up to date on what is happening. The staff are very reliable, and they treat residents with care and kindness. Bedrooms are lovely, and make sure residents feel comfortable. I would recommend this nursing home to anyone who approaches me. The standards are top, the staff never leave residents on their own, they motivate them, always something going on. To put people's minds at rest can visits then go home and not worry. The loved ones are looked after 24 hrs.
We're so pleased to hear that you feel reassured, well informed, and confident in the care your loved one is receiving. Your comments about our team's kindness, reliability, and the welcoming environment mean a great deal to us.
It's especially lovely to know you...
Thank all the staff at the home. Mom was looked after very well in her last few hours. The home was lovely and clean, and the staff very caring. They made my mom very comfortable in her passing, and as a family, we are all very grateful. You are all worth your weight in gold.
Thank you so much for your kind and heartfelt words. We are truly honoured that we could be there for your mom and your family during such an important and emotional time.
Providing comfort, dignity, and compassionate care at the end of life is something our team holds very close to their...
Mom moved to Hampton Court in June 2025 and was a resident in The Lodge due to her challenging behaviour. She lived there until she passed away in December 2025. I always found the staff in the lodge to be very caring, professional and approachable. Mom was always clean, tidy and well presented in her own clothes. The home was always spotlessly clean, and her wardrobe/room was very tidy. When mom was at end of life in hosptial, the lodge agreed to have mom back for her last few days. She was treated with absolute dignity. We couldn't have asked for better care.
It means so much to hear that our team in The Lodge provided compassionate, professional care and supported your...
I am always made welcome when I visit Christine, no matter which day or time I arrive. The overall tidiness and cleanliness of the home is always of the highest standard.
Thank you for your kind words. We're delighted to hear that you always feel welcome when visiting and that our team's efforts to maintain a clean, comfortable environment are making a positive impression. Your feedback means a great deal to us.
Overall, Hampton Court Care Home is very, very good.
Thank you so much for your kind feedback. Your comments mean a great deal to our team thank you for taking the time to complete your review.
Overall, things seem to be generally good, with caring and attentive staff. I do have experience of another care home I used to visit daily. There seemed to be much more entertainment and many activities there (two dedicated staff for this), and they had large TVs. Other than this, everything is fine.
Thank you for taking the time to share your feedback. We're pleased to hear your positive comments about our caring and attentive team. We also appreciate your observations regarding activities and entertainment, I will make sure this is passed onto the team - Thank you
The staff are truly the heart of this home. Their caring nature and genuine attention to Dad's individual needs have given me immense peace of mind. They don't just provide on going or day to day support; they treat him with dignity, warmth and friendship.
What has been most impressive is their willingness to accommodate my unique situation. Being thousands of miles away, I often have questions or concerns and the team is always patient, transparent and responsive. They've gone above and beyond to provide alternative ways for us to stay in touch, facilitating video calls and regular updates that make the distance feel much smaller.
It is a massive relief to know he is in such safe, friendly and capable hands. I highly recommend this home to any family looking for truly compassionate care.
Thank you so much for your kind and thoughtful review. We're truly delighted to hear how happy you are with the care your father receives at Hampton Court. Our team works hard to provide compassionate, person-centred support, and it means a great deal to know this has brought you peace of mind,...
Nothing is to much trouble for this care home you ask for help it's dealt with within few days my mom is happy there staff are always happy smiling and willing to help with my mom drinks are offered to relatives
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum is happy and that you've found our team supportive and welcoming. It means a great deal to us to know our staff's care, kindness and attention make a difference to both residents and their families.
The team are incredibly kind, patient, and caring, and it's clear they genuinely care about the residents' wellbeing.
What stands out most is how well they adapt to my mum's changing needs. Nothing ever feels like too much trouble, and care is adjusted thoughtfully and respectfully to ensure she is comfortable, supported, and treated with dignity at all times.
Knowing my mum is safe, happy, and cared for with such warmth means everything to us. I wouldn't hesitate to recommend this care home to anyone looking
Thank you so much for your kind and thoughtful feedback. Our team takes great pride in providing person-centred care and getting to know each resident as an individual, so your comments mean a great deal to us. Thank you for your recommendation and for trusting us with your mum's care.
Care is excellent. Staff are friendly and always happy to help. Environment is clean and safe and well maintained. Very supportive towards service users and also families.
Thank you so much for your kind words and taking the time to complete this review of Hampton Court
My wife has been in Hampton Court for 14 months and has always been treated with respect never being ignored. All the staff are great and nothing is too much trouble. I have always been contacted if she has fallen etc and her personal care is excellent. Would definitely recommend this care home.
Thank you so much for your kind and thoughtful review, your recommendation and kind words will be shared with the team-they will be incredibly proud.
Mom is being looked after very well. All her needs are being met. By the staff very professional in all their actions.
Thank you so much for your kind words and for taking the time to share your experience.
All the staff are very friendly and professional in all their duties.
We are very grateful for your kind words and taking the time to complete this review.
Special shout out to Gina (manager) who endeavours to always assist both my dad (and by attachment myself) with his lifestyle, dietary and care needs. I would recommend this place to others with similar needs.
Thank you so much for your kind words and taking the time to review Hampton Court, We truly appreciate your recommendation and your trust in us to support both your dad and your family.
Rooms have been decorated and new bedroom furniture installed, along with washable flooring. These changes have made the bedrooms look inviting and clean.
The carers, many who have been there for years, treat Mum like a member of their own family. We are delighted with the care she gets.
Thank you for taking the time to share your experience. We're so pleased to hear that you're happy with the improvements made to the home. It's especially lovely to know that our long-standing carers treat your mum like family and that you're delighted with the care she receives. Your kind words mean a great deal to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Oct 2025
Yesterday, our residents and team joined together in support of Breast Cancer Awareness by holding a Wear It Pink Day and Bake Sale – and we’re thrilled to share that...
There are no upcoming events for Hampton Court Care Home.
Awards / Recognitions (2)
- 10 Apr 2019Recipient: Hampton Court Care Home
- 22 Nov 2018Recipient: Hampton Court Care Home
Accreditations
There are no accreditations posted yet for Hampton Court Care Home.
Meet the Team (2)

Kelly qualified as a Registered General Nurse in 2012 and began her career at Lakeview Care Home the same year. Over the course of seven years, she developed her skills as a nurse before progressing to Unit Lead on the Complex Dementia Unit.
After returning to the group in December 2023 as an RGN, Kelly is now Care Home Manager at Hampton Court Care Home.
With extensive experience in dementia nursing, complex dementia, and end-of-life care, Kelly is passionate about supporting residents with complex needs and working closely with mental health professionals to ensure the very best care.

Raj Gill is the Deputy Care Home Manager at Hampton Court Care Home and has built her career within Kinly Care through dedication, compassion and hard work. Raj first joined the group at Lakeview Care Home, where she progressed through a variety of roles including Nursing Assistant and Compliance Manager, gaining valuable experience and knowledge along the way.
With many years of experience supporting residents with complex dementia needs, Raj is known for her patient, understanding and compassionate approach to care. She is passionate about ensuring residents feel safe, respected and supported, while also helping families feel reassured and involved in their loved one’s care journey.
Frequently Asked Questions about Hampton Court Care Home
What types of Care is Hampton Court Care Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hampton Court Care Home have?
There are 76 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Hampton Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hampton Court Care Home to the centre of Bilston?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Court Care Home to verify any information. View our terms and conditions. Hampton Court Care Home has an Enhanced Service -more info.