Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham B48 7BS
Review Us
Top 20 carehome certificate
10 306 Reviews
  • Grosvenor House, Birmingham
Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Show Grosvenor House on the Map

Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: £1350 – £1600
  • RESPITE Self-Funded Nursing Care: £1350 – £1600
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Grosvenor House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (306)

10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 120 reviews in the last 2 years.
Over all time Grosvenor House has 306 reviews.

Overall Experience
  • 290
  • 16
  • 0
  • 0
  • 0
Date Published
  • 306
  • 19
  • 47
  • 118
  • 188
Reviewer Connection to Grosvenor House
  • 96
  • 51
  • 23
  • 18
  • 16
  • 16
  • 14
  • 11
  • 10
  • 9
  • 8
  • 6
  • 5
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 306, showing 1-20
Review from Sue H (Sister-in-law of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home experience was very good. Caring of our sister was above and beyond.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David H (Brother of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home was very good, staff excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna L (Daughter-in-law of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support we have received to our whole family has been exemplary. Mom has settled in really well against all our expectations. We are very happy!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was at Grosvenor for 4 1/2 months and the care, respect and medical attention I couldn't have asked for more. From the moment mum entered the home she received the upmost respect, as a daughter going through the whole experience I have had support, I have had politeness, happiness and care myself.
I was even told 'be a daughter again, we'll do the caring for you', it felt like a weight had been lifted. Even at the end, upmost respect to mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine E (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They really took care of my mom and made her comfortable in the last couple of weeks of her life. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart L (Son-in-law of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother settled into the home quicker than I expected, I believe this was due to the friendly and attentive staff, and the comfortable pleasant surroundings. Overall the home and staff are excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine L (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpfull. The home itself is very clean. Mom is very content and likes talking to the other residents. If there is anything we need to know, any of the staff are there to answer your questions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola F (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring home, made to feel welcome, couldn't do anymore if they tried. Would recommend the home to anyone, great care and entertainment and organised events.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy K (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came for end of life. My dad was so happy here for the 8 weeks he was at Grosvenor. Staff was so kind and very supportive and I hadn't see my dad so happy for years until he was placed here. I would like to thank all staff for their kindness towards my dad and us family. I can't thank them
enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven K (Son-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looked after my father in law for about 8 weeks, the staff went above and beyond to help, he was very happy here. The staff took great care of him and was so nice to all family members.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter L (Son-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not express my appreciation enough, my mother in law was treated with extreme care and dignity. The staff were extremely caring and made us felt extremely well informed and cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adam D (Grandson of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You made his last few months perfect and comfortable. You bought the old Alan back to life. And we all thank you so much. You all do an amazing job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A D (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are beyond reproach, from the moment we came to view this was a home from home, will never hear anyone speak badly about anything or anyone associated with Grosvenor House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlotte B (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are warm & committed to creating a safe & comfortable environment for the residents. They keep us informed & take the time to listen to us. We always feel valued & supported. The home is clean, welcoming & well-organised, with meaningful activities & nutritious meals. We couldn't be happier
& highly recommend this nursing home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David P (Husband of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received is excellent. Staff are kind & caring, engage with the residents & their families. The food is well prepared & nourishing & goes down well. The home is clean & smells fresh. The residents are always clean & tidy in appearance & showered regularly. The activities are varied & enjoyed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John H (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home staff are always welcoming and polite and always ready to answer questions. When I visit it is peacefull and relaxing and my mothers room is clean and warm.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David C (Son of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a lovely experience at Grosvenor House. Facilities are excellent, clean and tidy. The staff are all wonderful, very caring and couldn't do more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K Q (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such caring staff who took such wonderful care of mum. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K J (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Karyn daughter of Margaret. Grosvenor House is an exceptional care home for all aspects of care. My mother was well cared for in her final days. Well looked after and was informed of updates to any other care provision needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne C (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful nursing home for my father. He was cared for with dignity and kindness. Every member of staff always had a smile when we walked in. Nothing was too much trouble. I can't recommend the home highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.999)

Overview of Review Score

The Review Score of 10 (9.999) out of 10 for Grosvenor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 120 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 120 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.999 for Grosvenor House is calculated as follows: ( (1435 Excellents x 5) + (2 Goods x 4) ) ÷ 1437 Ratings = 4.999
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grosvenor House is based on 120 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 120 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (15)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Grosvenor House

What types of Care is Grosvenor House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grosvenor House have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Grosvenor House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grosvenor House to the centre of Birmingham?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House to verify any information. View our terms and conditions. Grosvenor House has an Enhanced Service - more info.