Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham B48 7BS
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Top 20 carehome certificate
10 310 Reviews
  • Grosvenor House, Birmingham
Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
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Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: £1350 – £1600
  • RESPITE Self-Funded Nursing Care: £1350 – £1600
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Grosvenor House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (310)

10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 117 reviews in the last 2 years.
Over all time Grosvenor House has 310 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grosvenor House
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Total of 310, showing 1-20
Review from Louise G (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a very difficult month in hospital, we were so glad to move dad to Grosvenor House. We rang on a bank holiday Monday, not expecting a response that day, but the manager rang the hospital and arranged a smooth transition for the following day. Dad was only at Grosvenor House for 3 weeks but it
was obvious from the start that he was very well looked after. All of the staff are lovely. I can't thank them enough for how well they kept dad comfortable in his final weeks.
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Review from Brian S (Brother of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excemment care. Well care for. Clean. Very careing. Staff. Enjoyed the food.
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Review from Wayne P (Son of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff. Great facilities. An excellent home.
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Review from Joanna K (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Grosvenor House have been professional, kind, thoughtful and went that extra mile to ensure our mother's last day were as comfortable and caring as possible. The home is clean and homely. Letting us adapt our mother's room as she had her bedroom at home. The whole family thank all the
staff with all our hearts.
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Review from Sue H (Sister-in-law of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home experience was very good. Caring of our sister was above and beyond.
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Review from David H (Brother of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home was very good, staff excellent.
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Review from Donna L (Daughter-in-law of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support we have received to our whole family has been exemplary. Mom has settled in really well against all our expectations. We are very happy!
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Review from S H (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was at Grosvenor for 4 1/2 months and the care, respect and medical attention I couldn't have asked for more. From the moment mum entered the home she received the upmost respect, as a daughter going through the whole experience I have had support, I have had politeness, happiness and care myself.
I was even told 'be a daughter again, we'll do the caring for you', it felt like a weight had been lifted. Even at the end, upmost respect to mum.
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Review from Christine E (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They really took care of my mom and made her comfortable in the last couple of weeks of her life. Thank you.
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Review from Stuart L (Son-in-law of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother settled into the home quicker than I expected, I believe this was due to the friendly and attentive staff, and the comfortable pleasant surroundings. Overall the home and staff are excellent.
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Review from Christine L (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpfull. The home itself is very clean. Mom is very content and likes talking to the other residents. If there is anything we need to know, any of the staff are there to answer your questions.
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Review from Nicola F (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring home, made to feel welcome, couldn't do anymore if they tried. Would recommend the home to anyone, great care and entertainment and organised events.
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Review from Mandy K (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came for end of life. My dad was so happy here for the 8 weeks he was at Grosvenor. Staff was so kind and very supportive and I hadn't see my dad so happy for years until he was placed here. I would like to thank all staff for their kindness towards my dad and us family. I can't thank them
enough.
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Review from Steven K (Son-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looked after my father in law for about 8 weeks, the staff went above and beyond to help, he was very happy here. The staff took great care of him and was so nice to all family members.
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Review from Peter L (Son-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not express my appreciation enough, my mother in law was treated with extreme care and dignity. The staff were extremely caring and made us felt extremely well informed and cared for.
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Review from Adam D (Grandson of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You made his last few months perfect and comfortable. You bought the old Alan back to life. And we all thank you so much. You all do an amazing job.
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Review from A D (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are beyond reproach, from the moment we came to view this was a home from home, will never hear anyone speak badly about anything or anyone associated with Grosvenor House.
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Review from Charlotte B (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are warm & committed to creating a safe & comfortable environment for the residents. They keep us informed & take the time to listen to us. We always feel valued & supported. The home is clean, welcoming & well-organised, with meaningful activities & nutritious meals. We couldn't be happier
& highly recommend this nursing home.
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Review from David P (Husband of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received is excellent. Staff are kind & caring, engage with the residents & their families. The food is well prepared & nourishing & goes down well. The home is clean & smells fresh. The residents are always clean & tidy in appearance & showered regularly. The activities are varied & enjoyed.
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Review from John H (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home staff are always welcoming and polite and always ready to answer questions. When I visit it is peacefull and relaxing and my mothers room is clean and warm.
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Current Review Score: 10.0 (9.999)

Overview of Review Score

The Review Score of 10 (9.999) out of 10 for Grosvenor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 117 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 117 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.999 for Grosvenor House is calculated as follows: ( (1399 Excellents x 5) + (2 Goods x 4) ) ÷ 1401 Ratings = 4.999
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grosvenor House is based on 117 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 117 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Grosvenor House

What types of Care is Grosvenor House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grosvenor House have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Grosvenor House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grosvenor House to the centre of Birmingham?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House to verify any information. View our terms and conditions. Grosvenor House has an Enhanced Service - more info.