Holmwood Care Centre

30 Chaddesley Road, Kidderminster DY10 3AD
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9.1 55 Reviews
  • Holmwood Care Centre, Kidderminster
Holmwood Care Centre is a purpose-built nursing home situated in Kidderminster.

Set in an ideal, quiet location with well-maintained gardens, Holmwood is a local establishment with a long track record, it offers 59 spacious rooms, the majority with en-suite bathrooms, a wide range of facilities and 24-hour expert care.

Holmwood Care Centre is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating distinctive settings and delivering outstanding care.

Holmwood Care Centre has the expertise and facilities to take care of residents or loved ones - care, comfort, compassion and credibility are at the heart of the ethos and priority is the welfare and happiness of residents and staff.

The home offers a full range of care options to 59 residents, from nursing care to dedicated support for those living with dementia. The highly experienced team are committed to enabling residents to live the life they choose.

Holmwood Care Centre has a homely feel and loved ones will be welcomed and cared for with compassion and comfort always in mind. The approach to care is centred around family values and place great importance in working with families, friends and the community as part of the caring process.

Holmwood aims to make a difference to the lives of each and every one of the residents, by providing the highest level of care and moments of joy, in a way that is personalised to meet individual needs, interests and preferences – enabling and inspiring each resident to continue to live a meaningful life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

All Fees are subject to a full assessment by the care home

These prices are only a guideline, please contact Holmwood Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Rachel Wilson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (58)

Holmwood Care Centre Reviews (55)

9.1

Holmwood Care Centre has a Review Score of 9.1 (9.080) out of 10, based on 8 reviews in the last 2 years.
Over all time Holmwood Care Centre has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Holmwood Care Centre
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Total of 55, showing 41-55
Review from Ty R (Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was only here for a few weeks while we built her a room at her home. Loved the home, never the less, Mum didn't cope very well. Not the home, just Mum. All the carers and staff were fantastic. Thanks also to a particular member of staff for looking after Mum on her night shift.
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Review from Debbie B (Daughter-in-law of Resident) published on 16 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband and I were really worried about putting my father-in-law in care due to his decline with vascular dementia as any relative would be. But after a lot of reassurance from the care home manager and the warmth of the staff when he arrived, all our fears were laid to rest. After two weeks, he
had settled and didn't even mention coming home.
We know now he is in the best place and applaud everyone that does this for a living as the last seven months looking after him have been our most difficult time ever. My husband and I now know he is extremely well looked after and have no worries about his future time spent here.
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Review from L D (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mom has been there eleven and a half years now. The staff are lovely and very caring to Mom and all residents no complaints, other than, I do complain when they lose Mom's blankets, which have large bold writing on labels, both sides of blankets. They come back at some point but that's not the point.
Shouldn't be lost in the first place. Other than that, not a problem at all.
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Review from B S (Resident) assisted by family/friend published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally speaking, my daily care routine is good. Naturally, there are days when perhaps the staff are under pressure and my needs are not always met as promptly as usual.


My room is very nice and generally, the staff are respectful and caring.


The food is generally good, but I prefer my food

to be piping hot when it arrives as I am not a quick eater. It would also be nice if there was a better selection of sandwiches at teatime.
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Review from T P (Son of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly towards both my mother and all family visitors. Mum is now getting settled in the home and is making good progress. Staff seem to be vigilant towards Mum as she has tried to go out on her own and has been stopped.
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Review from David A (Son of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my last visit to Holmwood Care Centre to visit my mother, I made my way to my mother's room, bumping into care workers and nurse on my way.
They are always pleasant and polite to talk to. My mother was in her room with a nurse taking her pulse etc with a carer in attendance. My mother has been
in there since Sept 2017 after a difficult start she is now getting adjusted to being there. Overall very pleasant visit.
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Review from L C (Sister of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family cannot speak too highly of the care received by our sister.
She has a difficult mental illness to cope with but the patience and understanding given by the staff is exemplary.
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Review from Roy L (Relative of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be helpful in all ways. They always take time to sort things out. I have no complaints whatsoever.
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Review from Margaret T (Wife of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had Parkinson's which made him a difficult patient but everyone from the odd job man/cleaners, right through to the manageress - also to me his wife as I spent every day with him - they were all most helpful and kind. Nothing was too much trouble. A great team.
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Review from G W (Husband of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very pleasant place. The staff are great. They look after the patients very well! My wife calls it 'my home now'.
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Review from H S (Daughter of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has always felt very well cared for whilst in Holmwood. It is close to where I live which was the main reason for choosing the home but it is very well run, with good, caring staff. Job done.
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Review from T S (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since having to find a care home for our Mother which was quite a stressful task, looking around various homes. I can say that the warmth experienced on our first visit to Holmwood has not changed in any way. During the months at Holmwood, there has never been a time when I have doubted the decision
made. Friendly staff, activities and the mixing of the residents so they make friends have been such a relief, this along with the care needed for our Mother.
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Review from R D (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are kind, patient and considerate in every way. My mother is now declining and needing more personal care. This is delivered with dignity and respect.
The staff have been warm and caring towards me in these difficult days.
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Review from Karen B (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been a resident at Holmwood since August 2016. She was recently taken very poorly. The care provided by the staff at Holmwood was second to none. I'd like to thank the team that attended to her every need while we waited for the GP and Paramedics. They not only took great care of Mom,
but also supported us (the family). Mom spent a few days in hospital, during which Holmwood kept in touch with us and the hospital. They were keen to have Mom back and care for her. They liaised directly with the hospital regarding her condition and return home and organised transport once medically fit. On her return, Mom received a very warm welcome, paying frequent visits to her room. The situation has confirmed that Mom is very well cared for and it is a comfort to know that she is in good hands. A big thank you to all.
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Review from Graham F (Son of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find this care home the best in the area. The staff being very attentive and caring.
My mother could not care for herself.
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Current Review Score: 9.1 (9.080)

Overview of Review Score

The Review Score of 9.1 (9.080) out of 10 for Holmwood Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.613 for Holmwood Care Centre is calculated as follows: ( (60 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.613
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.467 Points relating to the number of positive Reviews for Holmwood Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (5)

Rachel

Rachel Wilson

Job Title: Home Manager Joined: 2024

Hello, my name is Rachel and I am the Home Manager here at Holmwood Care Centre.


I am a Registered Nurse with over 30 years of practice, my professional background is in End-of-Life Care and Hospice Care.
Prior to joining the Future Care Group, I worked as a Registered Manager in the Worcestershire area, looking after residents with a variety of individual needs.


I believe in providing the best care possible for our residents, creating a welcoming home form home environment whist ensuring each person’s individual needs are met with dignity and respect.


I have a great team of staff here at Holmwood, who are always happy to help, I believe in an open-door policy where residents, relatives and staff can feel free to come and see me to discuss any issues or concerns.


When I am not at work, I enjoy spending time with family and friends and exploring new areas with our dog.

Kim

Kim Howard

Job Title: Administration Manager Joined: 2001

Hello, I'm Kim. I have been the Administration Manager at Holmwood for 18 years and have previously worked in Personnel Admin before taking time off to have a family.


I enjoy working in an environment that is challenging and rewarding, which is why I love Holmwood! The residents are wonderful here and I love being a part of their lives every day. There is a good team at Holmwood with quite a few members of staff who have been here for a number of years. This makes for a solid base for our work at Holmwood.


I look forward to continuing in my role and ensuring that Holmwood is a happy home for everyone.


In my spare time I enjoy being with my family.

Leah

Leah Cullen

Job Title: Lifestyle Lead

Hello, I’m Leah.
I have been working in care homes for 7 years and have always loved being around the elderly, learning their stories and helping with anything they need.
I’ve worked very closely with residents that have been diagnosed with Dementia and Alzheimer’s.
Holmwood is a beautiful home and is very welcoming to everyone who comes into this building.
The residents will always be a number one priority for me and I want to make them as comfortable as possible.
In my spare time, I enjoy singing and spending time with my cat Babs as well as my family and friends.

Julie

Julie Hudson

Job Title: Head of Housekeeping Joined: 2017

Before progressing to Head of Housekeeping at Holmwood, I was a laundry assistant for over 2 years. I always enjoyed my position at this care home and was keen to progress!


I have a fantastic team, staff and residents are always smiling and supporting each other.
Every day is unique and rewarding. I will be happy to stay here for a long time!

Andy

Andy Bourne

Job Title: Maintenance Manager

I’ve worked as a Maintenance Manager at Holmwood for the last 22 years and enjoyed every aspect of it. My job ensures the residents live in a safe, well-maintained and pleasant environment. I combine health and safety, Fire Marshall, Fire Door assessments and general maintenance in my role. I am always happy to support and assist Maintenance Managers in other homes in the Future Care Group. As you can imagine, there is never a dull moment here at Holmwood. We try to keep the time light-hearted so that everyone enjoys being here.

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