Rutland Manor Nursing Home

99/109 Heanor Road, Ilkeston DE7 8TA
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9.9 17 Reviews
  • Rutland Manor Nursing Home, Ilkeston
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Care Provided by Rutland Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Ann Lebeter (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (2)
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Rutland Manor Nursing Home Reviews (17)

9.9

Rutland Manor Nursing Home has a Review Score of 9.9 (9.949) out of 10, based on 12 reviews in the last 2 years.
Over all time Rutland Manor Nursing Home has 17 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rutland Manor Nursing Home
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Total of 17, showing 1-17
Review from W H (Son of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident at the Rutland nursing home in March 2024 and I was very apprehensive following poor care at a previous home. Within one week I was blown away by the level of care my mother received and this continued for another 18 months until my mother passed away. Throughout my mother's
time in Rutland the management team and staff provided exemplary service, communication and care for my mother.
Very special thanks to all the team at Rutland. You should be very proud and I am so thankful.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for taking time to forward your kind and positive comments to the team at Rutland Manor for the care which your Mum received during her time with us at the home. We understand how difficult…read more
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Review from Penny G (Friend of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided to my friends mum, by Rutland Manor has been 10 out of 10. She has received the care and dignity that she deserved. I would fully recommend this nursing home to anyone especially if they require dementia care.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for your kind review for the care delivered by Rutland Manor to your friends Mum. We are so pleased you found care and dignity was delivered by the team at Rutland Manor.
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Review from Tracy Jane E (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rutland Manor has provided exceptional care for my mother-in-law over the past five years as she battled advanced dementia. Their dedication, compassion, and professionalism ensured she was always treated with dignity and respect, especially when it became impossible for our family to provide the level
of support she needed.


During her final week, which I visited on three occasions, the staff's kindness was truly second to none. They attentively cared for her, prioritising her comfort and well-being in her final moments. Their respectful approach allowed her to pass away with dignity, making an incredibly difficult time a little more bearable for our family.
The staff also went above and beyond on the day of her funeral, which departed from the home. Their heartfelt gestures and unwavering support deeply moved our family. The manager and entire team showed immense respect, ensuring the occasion was handled with sensitivity. Their thoughtfulness was profoundly appreciated.

Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
We all send our deepest condolences to you and your family for your sad loss. We understand how difficult this time is for you all. Thankyou for taking time to share your experiences and kind words…read more
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Review from Angela H (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into rutland manor in December 2024 as he was asked to leave his previous residential care home due to his complex dementia symptoms.
Since moving him he has really settled, he looks well, his skin is better, he is down ever day with the other residents socialising.
I can tell how much
the staff care for each resident, it's so lovely to see and I feel happy in the knowledge that I placed him in a safe place and he is looked after in this stage of his life.
I can't thank them enough.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thankyou for your lovely comments. We are so pleased Dad adjusted to his new home and enjoys socialising with other people living at our home. Your comments will be passed onto the staff team, we are…read more
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Review from J A (Partner of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been in only a few months, but I've found the care given to be very good, especially with his complex needs. Every one is very friendly and helpful and this helps making visits more pleasant. His room is comfortable and safe and his overall care has been excellent
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for reviewing your experience at Rutland Manor, We are pleased you find the home friendly, helpful and safe for your relative. resulting in your partners receiving excellent care.
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Review from Lynn C (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been a resident here for the past two years. The care she receives is excellent and has continually been like this since she arrived.


The staff are always friendly and make us welcome on our visits. Mum is looked after well and enjoys the meals and personal care she receives on a daily

basis.


The Management team have always found time to discuss mum and any questions that I need
to ask.


We couldn't have wished for a better home for her to be in - thanks to everyone.

Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thankyou for taking time to share your thoughts and experiences. We are pleased your Mum receives excellent care at the home and staff are available to discuss any questions you have
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Review from Helen D (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Rutland Manor Nursing Home for over 2 years and after him being in a couple of care homes prior it is lovely to have him in such a caring environment, where the staff are all respectful, caring and helpful not only to Dads needs but to seeing Mum and family are fully involved
where we can be. Must acknowledge the cooks too who make the most delicious meals and for inviting us to stay to have a meal with Dad. Thank you to everyone at Rutland for doing what you do so brilliantly.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for taking the time to review our home and for the kind comments. We are so pleased with the care and the delicious food.
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Review from M L (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for just over 12 months. We cannot fault the care home in any way.
It's always a pleasure to visit, all the staff are always welcoming. The care and respect they show my father means a lot to me and my family.
A special thank you goes to the manager and two members of
staff, in particular.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for taking the time to share your lovely comments. We you find the staff team welcoming. It is always good too receive such positive feed back from our Families.
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Review from Ian W (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident of Rutland Manor Ilkeston. We visit him regularly and he's happy and well cared for.
The staff are attentive and kind and always helpful. We have meals with Dad sometimes which is lovely.
Plenty of parking in the on-site car park if you're in the car.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for takin the time to acknowledge the staff and the home. We are so pleased you enjoy your visits to the home and find the staff kind and helpful.
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Review from J G (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad has been under the care of Rutland Manor Nursing Home for just over a year. During this time he has received excellent care. My family and I cannot praise the care home enough. The staff are always welcoming and helpful and treat the residents as family. A special mention about the Manager,
she goes that extra mile to help everyone, and we are extremely grateful for her help.
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing Home
Thank you for your kind comments while your dad has been living at Rutland Manor. It is good you feel our manager has been helpful and have taken time to acknowledge her help.
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Review from M R (Son of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd just like to say what a wonderful place Rutland Manor is. My mum has been a resident there for about 6 months and the care she gets is second to none. All the staff are so helpful, especially the manager, she goes that extra mile to help everyone. My mum couldn’t settle at other places she’s been
in, but at Rutland Manor she really is comfortable.
Thank you to all the staff.
Kind regards.
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Review from Terry N (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for at Rutland Manor for nearly 12 months. They make every effort to understand her complex needs. They have been very focused on ensuring medication is taken in my mum's best interests. They are kind and caring and try very hard to meet the diverse range of challenging needs within
the home.
Reply from Chris Perks, Quality Assurance Manager at Rutland Manor Nursing Home
Many thanks for giving us the time to write a review. We will ensure this is shred with the manager and staff at Rutland Manor.
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Review from Michelle T (Daughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Rutland Manor for a few months now. The care given is second to none. The residents are treated like family, and the staff are always smiling and talking to the residents and visitors. My dad has complex needs due to dementia, but they are so relaxed and friendly around him, which
makes him visibly happy and calm.
There is always someone to talk to and update me about Dad when I call or visit.
As a family, we can’t thank them enough.
10/10 for love, care, cleanliness and professionalism.
From a very grateful daughter.
Reply from Chris Perks, Quality Assurance Manager at Rutland Manor Nursing Home
Many thanks for spending the time to write us a review. We are so pleased you are happy with the care and support your dad is receiving with us. I will ensure your lovely review is shared with the…read more
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Review from C M (Daughter of Resident) published on 17 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rutland Manor is a "home" in every sense of the word. The Staff are all extremely dedicated to making the Residents' lives as happy as possible. My dad has been there just short of three years and is comfortable and content in both the communal spaces, as well as his own room. Both nurses and carers
allow him the freedom to be who he is, whilst attending to all his care needs.


On the few occasions when there have been health concerns outside the Dementia, the Manager and staff are fastidious in phoning with information to the family. Every calendar occasion is celebrated here and all are encouraged to join in. A great deal of time thought and effort is put into making parties relevant and homely.


All of the staff are unfailingly cheery, and when visiting it is clear to see the naturalness of staff/ resident relationships; they know each other and the support is visible.


I would recommend this place as one where your relative will be cared for and loved as a family member.

Reply from Chris Perks, Quality Assurance Manager at Rutland Manor Nursing Home
Many thanks for writing us a review. We are thrilled you feel our home is a home for your father and you are happy with the service we are providing. I will ensure this review is shared with the…read more
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Review from Patricia J (Partner of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say an enormous thank you to the staff and manager of Rutland Manor Nursing Home. My partner passed away there yesterday and I can’t thank them enough for everything they did for him. They were compassionate, caring, helpful and respectful of my partner. Couldn’t have wished for
better care for him. Thank you all so much.
Reply from Chris Perks, Quality Assurance Manager at Rutland Manor Nursing Home
Many thanks for giving us the time to write this review. We are so sorry to hear about the loss of your partner and glad our manager and staff team gave you comfort and reassurance at this difficult…read more
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Review from Tracy E (Brother-in-law of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are very touched that the time has been found to contact us about our mother/mother-in-law and her well being in this time of crisis. Thank you from all of our family.
Reply from Chris Perks, Quality Assurance Manager at Rutland Manor Nursing Home
Many thanks for your kind review. We will ensure your comments are passed on to the manager and staff team.
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Review from Netty S (Daughter-in-law of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very welcoming entrance, all staff that we made contact with were extremely friendly and helpful in all ways. Nice, cosy rooms for residents and very warm. Carers are very attentive and considerate.
Reply from Chris Perks, Quality Assurance Manager at Rutland Manor Nursing Home
Many thanks for your very positive review of our home Rutland Manor.
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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Rutland Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for Rutland Manor Nursing Home is calculated as follows: ( (131 Excellents x 5) + (7 Goods x 4) ) ÷ 138 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rutland Manor Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rutland Manor Nursing Home

What types of Care is Rutland Manor Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rutland Manor Nursing Home have?

There are 27 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Rutland Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rutland Manor Nursing Home to the centre of Ilkeston?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rutland Manor Nursing Home to verify any information. View our terms and conditions. Rutland Manor Nursing Home has an Basic Service - more info.