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Rutland Manor Nursing Home has a Review Score of 10 (9.952) out of 10, based on 11 reviews in the last 2 years.
Over all time Rutland Manor Nursing Home has 16 reviews.
5.0 out of 5
Thank you for your kind review for the care delivered by Rutland Manor to your friends Mum. We are so pleased you found care and dignity was delivered by the team at Rutland Manor.
5.0 out of 5
During her final week, which I visited on three occasions, the staff's kindness was truly second to none. They attentively cared for her, prioritising her comfort and well-being in her final moments. Their respectful approach allowed her to pass away with dignity, making an incredibly difficult time a little more bearable for our family.
The staff also went above and beyond on the day of her funeral, which departed from the home. Their heartfelt gestures and unwavering support deeply moved our family. The manager and entire team showed immense respect, ensuring the occasion was handled with sensitivity. Their thoughtfulness was profoundly appreciated.
We all send our deepest condolences to you and your family for your sad loss. We understand how difficult this time is for you all. Thankyou for taking time to share your experiences and kind words for the team at Rutland Manor
5.0 out of 5
Thankyou for your lovely comments. We are so pleased Dad adjusted to his new home and enjoys socialising with other people living at our home. Your comments will be passed onto the staff team, we are pleased that you have recognised the staffs care for all the Residents Thankyou.
5.0 out of 5
Thank you for reviewing your experience at Rutland Manor, We are pleased you find the home friendly, helpful and safe for your relative. resulting in your partners receiving excellent care.
5.0 out of 5
The staff are always friendly and make us welcome on our visits. Mum is looked after well and enjoys the meals and personal care she receives on a daily
The Management team have always found time to discuss mum and any questions that I need
to ask.
We couldn't have wished for a better home for her to be in - thanks to everyone.
Thankyou for taking time to share your thoughts and experiences. We are pleased your Mum receives excellent care at the home and staff are available to discuss any questions you have
5.0 out of 5
Thank you for taking the time to review our home and for the kind comments. We are so pleased with the care and the delicious food.
5.0 out of 5
Thank you for taking the time to share your lovely comments. We you find the staff team welcoming. It is always good too receive such positive feed back from our Families.
5.0 out of 5
Thank you for takin the time to acknowledge the staff and the home. We are so pleased you enjoy your visits to the home and find the staff kind and helpful.
5.0 out of 5
Thank you for your kind comments while your dad has been living at Rutland Manor. It is good you feel our manager has been helpful and have taken time to acknowledge her help.
5.0 out of 5
5.0 out of 5
Many thanks for giving us the time to write a review. We will ensure this is shred with the manager and staff at Rutland Manor.
5.0 out of 5
Many thanks for spending the time to write us a review. We are so pleased you are happy with the care and support your dad is receiving with us. I will ensure your lovely review is shared with the staff and management of Rutland Manor.
5.0 out of 5
On the few occasions when there have been health concerns outside the Dementia, the Manager and staff are fastidious in phoning with information to the family. Every calendar occasion is celebrated here and all are encouraged to join in. A great deal of time thought and effort is put into making parties relevant and homely.
All of the staff are unfailingly cheery, and when visiting it is clear to see the naturalness of staff/ resident relationships; they know each other and the support is visible.
I would recommend this place as one where your relative will be cared for and loved as a family member.
Many thanks for writing us a review. We are thrilled you feel our home is a home for your father and you are happy with the service we are providing. I will ensure this review is shared with the manager and staff team at Rutland Manor.
5.0 out of 5
Many thanks for giving us the time to write this review. We are so sorry to hear about the loss of your partner and glad our manager and staff team gave you comfort and reassurance at this difficult time your partner was being well cared for.
5.0 out of 5
Many thanks for your kind review. We will ensure your comments are passed on to the manager and staff team.
4.0 out of 5
Many thanks for your very positive review of our home Rutland Manor.
The Review Score of 10 (9.952) out of 10 for Rutland Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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