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9.1 Group Review Score (the average from all locations with a review score)
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Monarch Healthcare Ltd Locations (12)

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Pinxton Manor
Church Street West, Pinxton, Nottingham NG16 6PX 
9.6 19 reviews
  • from £1,244 / week
  • 40 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Monarch Healthcare Ltd Reviews (277)

9.1

Monarch Healthcare Ltd has a Group Review Score of 9.1 (9.088) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Monarch Healthcare Ltd must have a Review Score.

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Review of

Rutland Manor Nursing Home

from l W (Wife of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Rutland manor since June last year,and the care he has received has been second to none,they have made him and our familyvery welcome by everyone there .The nursing care they are giving him is exellent and the management team very helpful ,the food is good,and the carerslooking
after him show compassion which helps and i get regular calls if hes not well ,overall i cannot thank Rutland mabor enough for allthe love and care they are giving him .
Reply from Lee Langley, Home Manager at Rutland Manor Nursing HomeThank you so much for taking the time to share your heartfelt feedback about the care your husband has received at Rutland Manor. Your kind words truly mean a great deal to us all.
We are delighted to hear that you and your family have felt welcomed and supported since your husband joined us, and that the care provided by our nursing team and carers has been of such a high standard. Compassion, dignity, and communication are values we hold very close, so it is especially reassuring to know that you feel well informed and involved in all aspects of his care.
I will be sure to pass your lovely comments on to the entire team, who work incredibly hard to create a caring and supportive environment for both our residents and their families. Feedback like yours is a wonderful encouragement to them.
Thank you again for your kind recognition it is a privilege to care for your husband.
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Review of

Rutland Manor Nursing Home

from Anne C (Sister of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother had to move from a residential care home to Rutland Manor Nursing Home as his dementia deteriorated and he had complex behavioural needs. The first time I visited he told me,"Everything is nice here". The carers soon got used to his ways and with loving care enabled him to settle quickly.
Everyone was kind and helpful to me whenever I visited and particularly in his short time on end of life care. I was present at his death and he and I were treated with great respect and affection.
Reply from Lee Langley, Home Manager at Rutland Manor Nursing HomeThank you so much for sharing such a personal and heartfelt message.
We are truly grateful that you took the time to reflect on your brother's care at Rutland Manor. It means a great deal to know that he felt comfortable and reassured so quickly, and that our team were able to understand his needs and support him with kindness and compassion.
Your words about his end of life care are especially moving. It is a privilege for us to be there for residents and their families during such important and emotional moments, and we are deeply touched that you felt both you and your brother were treated with dignity, respect, and affection.
We will make sure your feedback is shared with the whole team, who will be very comforted to know the positive impact they had.
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Review of

Rutland Manor Nursing Home

from Jane M (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only in there for a few weeks but the care she received was excellent when she went into hospital they sent a carer with her but also took the time to pack her a nightie and her wash stuff and the carer who was amazing stayed by her side until we got there our mum unfortunately died but want
to just say a big thank you to all the staff who helped to look after her
Reply from Lee Langley, Home Manager at Rutland Manor Nursing HomeThank you for taking the time to share this, especially during such a difficult time for you and your family. Please accept our heartfelt condolences on the loss of your mum.

We are truly grateful for your kind words. Knowing that our team were able to offer comfort, dignity and support from preparing her things for hospital to staying by her side until you arrived means a great deal to us. Your acknowledgement will be shared with the staff involved, and it will mean a lot to them.

Thank you for entrusting us with her care, even for a short time. Our thoughts are with you and your family.
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Review of

Clifton Manor Nursing Home

from LESLEY D (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was looked after by all the staff and they we're fantastic they looked after my dad 110% if anyone was thinking of sending one of there family or friend this is the place thank you everyone for being there for my dad and my family they would make us cups of tea or coffee they even asked if we
wanted food amazing
Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing HomeDear Lesley
Thank you for choosing us to care for Dad , we are privileged to be apart of his journey , Thank you for your kind review , please stay in touch .
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Review of

Rutland Manor Nursing Home

from B P (Wife of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer' which is compounded by the fact he also suffers from Aphasia. I could no longer care for him at Home and other Homes were able to meet his needs. I despaired as his condition was deteriorating rapidly in the Care Home that he had been sent to - they offered no stimulation
and left him alone for hours. The relief that I felt when Rutland Manor agreed to take my husband can not be put into words. In just a week my husband is far less agitated and is enjoying his food now that he is given the care and attention that he deserves. The team at Rutland Manor are caring, attentive and compassionate. My husband is now being treated as a human being and not as a commodity, the carers treat him with dignity and affection and they are doing all that they can to understand his needs and what he likes. I now have peace of mind, knowing that he is being properly looked after and that I can visit him at any time has made a world of difference. Full marks to Rutland Manor
Reply from Lee Langley, Home Manager at Rutland Manor Nursing HomeThank you so much for taking the time to share such a heartfelt review. We are truly honoured that you entrusted Rutland Manor with your husband's care during what was clearly a very difficult and distressing time for you both.
Your kind words mean a great deal to our entire team. We are pleased to hear that your husband is now more settled, enjoying his meals, and receiving the stimulation, care, and attention he deserves. Supporting individuals living with Alzheimer's and Aphasia requires understanding, patience, and compassion, and I am extremely proud of the way our team strives to treat every person with dignity, warmth, and respect.
Providing person-centred care and ensuring families feel reassured and welcome are fundamental to our values. Knowing that you now have peace of mind and feel able to visit freely is especially important to us.
Thank you again for your trust and recommendation. We look forward to continuing to support both you and your husband.
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Review of

Pinxton Manor

from A H (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a rapidly declining dementia sufferer it was decided Mum could no longer live independently at her home alone due to the round the clock safeguarding she needed. Pinxton Manor had a couple of spare rooms for us to view and choose for Mum which was really nice as it was important that Mum was in a
lovely, bright and sunny room with a view of the garden which is her happy place. Upon arrival Mum just wanted to go home instantly and didn't take her coat off for about 6hrs. It was the hardest thing for me to do and broke me doing it and I left thinking Mum would never settle. But due to the fabulous, understanding, caring and very patient staff, Mum began to settle so much quicker than we ever thought she would which gave us huge relief. Over the last 4 months, I've seen Mum smile, laugh and chat constantly, as I've never seen her before, thoroughly loves her meals and dances at every opportunity when music is on. The best move ever for Mum and I can't thank Pinxton Manor Staff enough
Reply from Jacki Perry, Operations Manager at Pinxton ManorThank you for such a lovely and heart felt review. Choosing a care home for someone you love is a huge responsibility and very difficult decision to make. We are so pleased your mum has settled and is enjoying some quality of life with new friends. I will pass on yourin kind words to all the team. Thank you again - Jacki
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Review of

Heeley Bank Care Home

from D W (Son of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
You hear so many scary stories about nursing homes and the staff and yes I was a bit worried for my dad and him being immobile and bad with Alzheimer's and vascular dementia
But wow this place has been brilliant every member of staff we have met or spoken to have been friendly helpful and caring yes
caring this home for me has changed my perception on nursing homes and yes I would recommend this place straight away there is one negative if there's no one on reception it can be a bugger getting entry and I suppose if I was cheeky I could ask for door code but hey I'm not and that's my only complaint
If your thinking of placing a loved one in a home this is the one I am and our family are really happy with this place sadly dads close to death so he hasn't really benefited from this place for lounge area or meeting the residents but this place and the staff deserve praise and they are a credit to the owners the rooms are a decent size and always hot with heating always on too Thanks all
Reply from Michelle Croft, Deputy Manager at Heeley Bank Care HomeThank you so much for your kind words. It means a lot to the whole team to hear how much your dad has been cared for and how supported your family feels. We're truly sorry he hasn't been able to enjoy more of the home, but we're glad we've been able to make a difference during this time. We'll also pass on your feedback about reception access. Sending our best to you and your family, and thank you again for your lovely message.
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Review of

Pinxton Manor

from J D (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Pinxton Manor for 4 and a half years. It was difficult for us in the beginning, coming to terms with someone else taking care of our lovely mum. But she settled well and the staff became her new best friends. During her stay she was well cared for and always seem happy and content
whenever we visited her. She loved a laugh and a cheeky joke and they all engaged with her during those times. She enjoyed the singing and music related activities and even when she could no longer fully participate there was always a lovely smile on her face. She was able to get her hair and nails done regularly which she loved. ALL of the staff are extremely welcoming as soon as you walk in the door. Sadly mum passed away here last month , the staff were so considerate and empathetic during a difficult week and we cant thank them enough. In fact as our dad now needs care also, we have decided that Pinxton Manor is the best place for him too. Its early days but he has settled well x
Reply from Jacki Perry, Operations Manager at Pinxton ManorDear Jane
Thank you so much for your lovely review. We understand it has been a difficult time for your family and our thoughts and condolences remain with you. I will make sure the team are aware of your review and lovely comments, it will mean a great deal to everyone. We hope dad continues to settle in - it's still early days and a big change for him.
Take care and Dawn and the team are always there for you.
Thank you again. Best wishes - Jacki
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Review of

The Poplars Nursing & Residential Care Home

from Julee P (Power of Attorney of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend has been residing here since March 2025.
She is happy, safe, looked after with care and that is what matters.
Care staff are great and there is always someone around.
Exceptional high cleaning standards. Good tasty food. Drinks available all the time.
Reply from Alison Jenkins, Registered Manager at The Poplars Nursing & Residential Care HomeThank you taking the time to say such lovely comments. It is always appreciated to receive feedback from friends. Your positive acknowledgement to the team mean a lot to each and every one of them. Thank you.
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Review of

The Poplars Nursing & Residential Care Home

from E D (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has lived at Poplars for a short time. He has settled well with the support of all the staff. His general well being, mobility and demeanour have improved which is lovely for him and for us to see. We chose Poplars as it felt like the right place for him and stood out from other homes. A caring,
calm, warm and professional culture throughout. Thankyou everyone for making our Dad so welcome and so much happier. We are really pleased with how well he's doing now with all your care, knowledge and experience.
Reply from Alison Jenkins, Registered Manager at The Poplars Nursing & Residential Care HomeThank you for your lovely comments. We are so pleased Dad has adjusted to his new home and has been welcomed into the Poplars Family. He enjoys socialising with other people. I will ensure your comments are passed onto the staff team and thank you for recognising the staff care and the culture we try to promote at Poplars, it is very much appreciated.
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Review of

Heeley Bank Care Home

from J B (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband's step mother has been resident here for 18 months, currently receiving end of life care after a spell in hospital. She has advanced dementia and other medical issues.
The whole team here from reception to carers and nurses have been amazing from day 1 and throughout the resident's stay
here, both to her and to us ; it has been a happy and caring place for her to be. Staff are always courteous and helpful, and at the present time especially willing to take the time to discuss the current situation.
We have been very impressed by the whole team who do a difficult job in often quite harrowing circumstances.
Reply from Michelle Croft, Deputy Manager at Heeley Bank Care HomeThank you so much for your lovely words. We're really glad to have been able to support your husband's step-mum and your family over the past 18 months. I will ensure this message is past over to all our staff at Heeley Bank.
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Review of

Autumn Grange Nursing Home

from Christine P (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum resided in Autumn Grange for 5 years, She loved it there when she was mobile she loved wondering round and getting into mischief.. The staff thought she was a right character.
But she had a fall and broke her hip and couldn't get about anymore, the staff were always there supporting her. Unfortunately
mum passed in November and the staff were fabulous and supportive to me and my family.. Thankyou to everyone that work in the carehome you made my mum feel so content and part of your lovely home.. X
Reply from Jacki Perry, Operations Manager at Autumn Grange Nursing HomeThank you for your lovely review. Your experience with Autumn Grange is important to us and for others to read. We value your comments and will share your kind words with the team. Thank you again and sending our best wishes, as always.
Kind regards - Jacki
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Review of

Clifton Manor Nursing Home

from Karin P (Niece of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the home to be welcoming and friendly, I moved my Uncle to this home from another nursing home as I felt it was focused on individual care for individual people. The homes clinical lead is a registered mental health nurse which I felt gave the home an extra level of in house care. The manager
was always willing to see you and was not just sat in the office. The care staff are caring and make time sit with the residents.
Reply from Mandy Reeves, Operations Manager at Clifton Manor Nursing HomeThankyou very much for taking time to share your views of the care home, management team and the care staffs approach. Making time for people is at the heart of everything we do.
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Review of

Kingfisher Court

from Janet V (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's hard choosing the right care home for your loved one but as you can visit anytime 24/7 I knew Kingfisher Court didn't have anything to hide. They have looked after my dad amazingly.
The staff work really hard and always in a calm manner giving 110% to look after the residents.
My dad was so happy
here and loved his new home. Thank you
Reply from Mandy Reeves, Operations Manager at Kingfisher CourtWe are so please to receive your thoughts and review here at Kingfisher Court. It is always good to receive comments to share with our team, Thank you.
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Review of

Kingfisher Court

from Morgan V (Granddaughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home and a special place for my Grandad! It was hard when my Grandad needed to move into a care home from his home. But Kingfisher Court made this an easier and nice experience from the start. The staff are so lovely, caring and amazing at what they do. He was also looked after, given the
care he needed and anything else he needed. The facilities are great and lots of different spaces for the residents. The entertainment is great too! The staff always have a smile on their face and willing to help in anyway possible! Thank you for all you did for my wonderful Grandad!
Reply from Mandy Reeves, Operations Manager at Kingfisher CourtThank you for you lovely comments. We are so happy to receive you review. Thankyou
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Review of

Clifton Manor Residential Home

from B S (Son of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Some very engaging activities planned. And respond to the residents needs. Staff very helpful and update the family. Medical care is provided from a local GP when required and they support with hospital appointments
Reply from Leigh Greensmith, Home Manager at Clifton Manor Residential HomeThank you for your lovely feedback regarding our home - i will ensure this is shared with our team.
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Review of

Rutland Manor Nursing Home

from Jenna J (Granddaughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently moved my grandad to this care home after a very upsetting experience at another, where his basic care needs were evidently not being met.
The difference in the past month has been remarkable, he has gained weight and is clearly happy and thriving, as much as one can with advanced dementia.
The
staff are phenomenal, their care is genuine and they are always happy despite constantly being on their feet. We are always offered a drink and top ups, a meal if we are there (food looks and smells incredible).
We couldn't be happier with the place, my grandad is living the rest of his days in comfort, with dignity and respect he deserves, amongst people that actually care about the difference they make. Thank you everyone at RM!
Reply from Mandy Reeves, Operations Manager at Rutland Manor Nursing HomeThankyou for your lovely comments about our team. We are so pleased to heat your positive comments and that your Grandad has settled well at Rutland Manor
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Review of

The Poplars Nursing & Residential Care Home

from Kerry O (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very please all round with the care my Mim receives. Both management and staff are very professional and kind. I am always kept up to date eithnhrr care and what is happening on the home.
All I can say as you do ask for honest feedback , is that the inside of the home could do a bit of a paint
and brightening up . Mainly the corridors as they do look a bit tired .
Reply from Mandy Reeves, Operations Manager at The Poplars Nursing & Residential Care HomeThankyou for your kind comments about the team and their professional and kind communication. It is good to see you are kept up to date with information relating to your Mum and the home in general. We appreciate your comments in relation to the corridors
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Review of

The Poplars Nursing & Residential Care Home

from Alison S (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been in Poplars for a short time and was initially resistant to moving into residential care.
However, to my surprise and relief, and thanks to the wonderful staff, Mum has now settled in well.
It is a great comfort to me to know she is well cared for.
Reply from Mandy Reeves, Operations Manager at The Poplars Nursing & Residential Care HomeThankyou for your comments, we are pleased Mum has settled in at The Poplars and you have found this a positive experience
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Review of

The Poplars Nursing & Residential Care Home

from C S (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was worried mum needed care but since mum has been in the poplars she looks lovely and cared for the staff are kind and caring. The activity she does are lovely she has her hair done and nails. All festivity's etc are well thought about and lovely for mum and fellow service users. Thank you everyone
who's involved looking after my mum .
Reply from Mandy Reeves, Operations Manager at The Poplars Nursing & Residential Care HomeThankyou for your positive comments. We are so pleased you are satisfied with the home and Team
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Frequently Asked Questions about Monarch Healthcare Ltd

Costs for care homes owned by Monarch Healthcare Ltd

Average costs per week for care homes owned by Monarch Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Monarch Healthcare Ltd, based on 5 out of 12 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,222
Residential Dementia Care £1,194
Nursing Care £1,404
Nursing Dementia Care £1,404
All Care Types £1,222
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Monarch Healthcare Ltd own?

Monarch Healthcare Ltd own 12 Care Homes.

Which Monarch Healthcare Ltd Care Homes have the highest review score?

Rutland Manor Nursing Home, The Poplars Nursing & Residential Care Home & Pinxton Manor have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monarch Healthcare Ltd to verify any information. View our terms and conditions.