What types of Care is The Woodlands registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Woodlands have?

There are 22 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at The Woodlands?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is The Woodlands to the centre of Ripley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

The Woodlands care home, Butterley Hill, Ripley, Derbyshire DE5 3LW

Review from L B (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

My mum has settled in well at Woodlands and is very happy. The staff are very friendly and attentive. Nothing is too much trouble and they make sure to inform me of anything to do with her health and care.
The menu on offer each day is wonderful and if my mum doesn't eat or like what is on offer,

there is always an alternative.
Not all the activities are to my mums liking and recently (due to illness) she has complained of there not being much to do but on the whole it is good.
There have been a few occasions (generally at the weekend) when I have been kept waiting to be let in but other than that, I think Woodlands nursing home and staff are great.

Reply from Jacki Perry, Operations Manager at The WoodlandsThank you so much for your positive comments and constructive feedback. We are pleased your mum is settled and enjoys her meals, as this is very important. I have passed on your kind words to the team and have also asked the activities team to chat with you and your mum about things she might like to do to occupy her time, as this is also very important for her wellbeing.
I'm sorry you have been kept waiting on occasions. We understand this is frustrating and we do remind staff to listen out for the door, but it is sometimes inevitable if everyone is busy with residents. We are lucky to have the inside porch, so at least people aren't waiting outside. Thank you again, your feedback is really appreciated.
Best wishes - Jacki

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Review from M S (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

All the carers are great with my mum. She has started having baths instead of showers and she seems to like them better. She likes trips out and hopefully she will be taken out a little more in the future. They go to garden centres etc. Although my mum has Alzheimer's and doesn't really know me (or

anyone) anymore, when I ask if she is ok and happy she does reply 'yes'. If mum is happy then so am I. I special shout out to Katie, Kim, and Paula.

Reply from Jacki Perry, Operations Manager at The WoodlandsThank you for your kind review. Your feedback is important to us and we are pleased you and your mum are happy with Woodlands. I will pass on your comments to the team and especially to Paula, Kim and Katie. I know they will appreciate your thoughts. Thank you - Jacki

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Review from Wendy R (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report

Overall Experience

My mother was moved to The Woodlands recently after a bad experience at another care home, where they didn't give her the right kind of care she needed. She ended up having a fall and was returned to hospital. After this, she was put on end-of-life and moved to Woodlands.
This home is the complete

opposite of the other home. All the staff were friendly, polite and nothing was too much trouble for us or my mum.
I am a manager myself and couldn't find fault with any of the service given to my mum. The decoration may look tired and could do with refreshing but it was very clean and tidy everywhere. And yes, they may have had days where they may have been short-staffed but this did not reflect on the service they gave.
My mum has recently passed away. On the night she did, she was treated with respect and dignity, as she always was.
So I can only thank all the staff for the care she received, even though it was just for a short while.
So again, thank you.

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsMany thanks for giving us the time to write a review. We are sorry to hear about your mother and pleased to hear you were very happy with the service you and your mother received at Woodlands. We will ensure this is shared with the staff team.

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Review from Julie M (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report

Overall Experience

My mother was admitted to The Woodlands for end-of-life care after a bad fall at another home. The quality of care that she received was exceptional! I can not thank everyone that works there enough for there compassion and help with my mum, they truly are wonderful.
Nothing is too much trouble for

them, even I was taken care of when I visited.
Mum passed away and they were there to make sure everything was just right for her and after, they gave me a sympathy card with a pack of forget me not seeds to plant in her memory, so thoughtful.

Reply from Jacki Perry, Operations Manager at The WoodlandsThank you, Julie, for such a lovely review. We are, of course, still sad following your mum’s passing and have hung a feather for her on our remembrance tree. Sending our love and best wishes to your family.

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Review from Louise S (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report

Overall Experience

My father was in Woodlands Care Home from July 2023 and during that time deteriorated rapidly. He had a bed sore which was not treated - he was left for long periods of time in a chair rather than being regularly moved. He lost 10% of his body weight and refused to eat food which was often given to

him uncut which was required due to his Parkinsons and a broken wrist. We had meetings arranged with external nurses for which the Woodland's nursing staff didn't attend or couldn't use the laptop to obtain his notes.
We moved our father to an alternative care home at the end of November - this new home have arranged physiotherapy which was cancelled at Woodlands. He is now eating more and the food is cut up for him without having to request it. More importantly, they are actively treating his bedsore and moving him every 2 hours which wasn't happening at Woodlands.

Reply from Jacki Perry, Operations Manager at The WoodlandsThank you for your review although we are disappointed to read your further concerns. I will finalise my investigation and forward the findings. I can confirm all requested information was sent to the appropriate authorities at the time of request. We have now just received a further request and will action this as soon as possible.
As before, we are sorry not to have met your expectations during your father’s short stay for assessment purposes, and we are pleased you found a suitable placement for him and all is well.

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Review from Joy D (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report

Overall Experience

The staff at Woodlands are exceptional. They are extremely welcoming and supportive, open to questions and willing to go the extra mile to help. Sometimes it really feels homely rather than institutional. Despite having dementia my mother is very sociable and she relishes the activities which the co-ordinations

put on every day. I have even heard her laugh and giggle whilst doing activities - something I thought I would never hear again. She was also taken on a visit to the garden centre, again this was something I never thought I would see again.
The home isn’t perfect. What home is? Sometimes it seems short-staffed. But I would never doubt the care and support that the staff offer. I am really glad that my mum is being looked after in Woodlands and I enjoy visiting her there.

Reply from Jacki Perry, Operations Manager at The WoodlandsThank you for such a lovely review. I will pass your thoughts on to the team who will be thrilled. It means a lot to know we are appreciated and even more, when we get a smile or laughter from residents and we know people are happy and we can help them to live life as full as possible. This can be a difficult time for families and the staff, so thank you for taking the time to write your review.
Best wishes, Jacki.

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Review from T B (Son of Resident) published on 8 December 2023 Submitted via Website • Report

Overall Experience

During my father's time in Woodlands, he gradually deteriorated, he suffered from several UTIs, lost a significant amount of weight and had several pressure sores. When questioned about his health the nurses in charge were either oblivious to his current condition or defensive with their response.
Generally

the care staff have been helpful and considerate, although they had a tendency to sugarcoat their opinion of how well Dad was doing.
When visiting, we would often find him in clothes that were not his own and we have been asked on several occasions if we can identify items of clothing, as they were not sure to whom they belonged.
Our interaction with the care manager has been at best confrontational; she is aggressive, difficult and we believe she has been actively working against us in our attempt to get funding for Dad’s care.
The home itself is cold, poorly decorated and suffers from a very depressing atmosphere. The residents are not encouraged to have any form of normal life.

Reply from Jacki Perry, Operations Manager at The WoodlandsWe are shocked and saddened to hear of your experience. Woodlands strives to provide an excellent service and has always been proud of its nursing and management teams, who have worked at the home for many years. We understand the complexity of funding and I can only apologise if you weren’t sufficiently informed, or decisions were taken which you don’t feel were in your relative’s best interest. However, this was an NHS decision and not influenced by the care home.
We are also sorry you didn’t find the home comfortable or run efficiently.
I apologise your father’s clothes were not known to our laundry staff and you were asked to identify them. I’m sure you appreciate this is a mammoth task, which is why we request families to name all items brought into the home. I would also like to reassure all residents and their families that we are continuing to upgrade Woodlands and recognise the need to meet everyone’s preferences. We are sorry not to have met your expectations.

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Review from D W (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report

Overall Experience

The staff at Woodlands go above and beyond to look after all their residents including my mother. This is difficult in some cases as all the residents have challenges with their health. The staff treat us like family as well, they keep us informed of every aspect of Mum's care. We as a family cannot

praise all of their hard work and caring enough for both Mum and us as a family at this difficult time.

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsMany thanks for giving us the time to write us a review. We will ensure this is shared with the manager and staff team at Woodlands.

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Review from E D (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report

Overall Experience

Pleasant, friendly staff. Mum seems comfortable and happy there, any problems we have had in the past regarding care have been satisfactorily resolved. The room is decorated lovely and bright.
Visiting is easy and anytime.
Overall, quite happy with the care.

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsMany thanks for giving us the time to write a lovely review. We will ensure this is shared with the manager and staff team at Woodlands.

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Review from Teresa B (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report

Overall Experience

I visit my mother daily and although she is very confused, seems settled. If I have any queries staff are always helpful. I am always kept informed of any falls or illnesses which means a lot to me as my mother is in palliative care and I worry all the time about how she is. I'm so grateful to all the

staff that care for my mother on a daily basis and she is always well dressed and clean.

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsMany thanks for giving us the time to write a lovely review. We will ensure this is shared with the manager and staff team at Woodlands.

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Review from D B (Son of Resident) published on 28 May 2021 Submitted via Website • Report

Overall Experience

I just wanted to say how happy we are with the service Dad has been getting, particularly during the lockdown. He has been kept safe throughout, and the staff have bent over backwards to ensure that Dad has had good and regular contact with us. A special thank you to the two ladies for the video calls

and for helping us to make sure he has everything he needs. Thank you.

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsMany thanks for taking the time to write us a review. We are pleased you feel your father has been well cared for at The Woodlands nursing home, and the staff have kept him in regular contact with you all.
I will ensure this review is shared with the manager and staff team at The Woodlands.

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Review from Mandy S (Daughter of Resident) published on 5 May 2021 Submitted via Website • Report

Overall Experience

My mother has Alzheimer's, and it has been very hard with Covid to get to see her. With restrictions easing a little. I visited her last Friday, she is being looked after so well by The Woodlands, she is as bright as a button and seems so settled there. Whatever they are doing is working; they are very

caring, which shows whenever to visit or speak to them. All the staff have a smile for the residents as well as the family. A special thank you to one lady who always makes me and mum feel comfortable. Keep up the good work!

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsMany thanks for taking the time to leave us such a wonderful review. We are so pleased to hear that your experience with our home Woodlands has been a positive one even though the restriction in place have made it difficult for families to see their loves one; its great o hear you have visited your mother and she is being well cared for from our team at Woodlands. We will ensure this review is shared with the manager and her team.

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Review from Bernard C (Son of Resident) published on 14 April 2021 Submitted via Website • Report

Overall Experience

My mother was diagnosed with dementia and passed away peacefully at The Woodlands nursing home Ripley on the 15th of December 2020. She was always happy and contented there and had fun with the staff and residence. We cannot praise the nursing staff and helpers high enough. Thank you for making my mother's

last years so lovely.

Reply from Chris Perks, Quality Assurance Manager at The WoodlandsThank you for your time writing a review on our home Woodlands. I will ensure this lovely revoew is shared witht eh staf and manager at the home.