Ashcroft Care Home, Chesterfield, Derbyshire
Ashcroft Care Home, Chesterfield, Derbyshire
Ashcroft Care Home, Chesterfield, Derbyshire

Ashcroft Care Home is located in the Chesterfield suburb of Hady and is close to a Post Office, amenities, public transport and the M1 motorway link. Chesterfield town centre is less than one mile away.

This purpose built care home provides nursing and social care for both the frail elderly and the mentally infirm people.

Ashcroft is well-equipped and maintained, while the home's garden area is under continual development and residents and their families are encouraged to play an active part in activities and events at the home.

Corridors are themed and provide a tactile and engaging environment for residents, while the home's Rainbow room is complete with Snoezelen equipment which can be used to help encourage relaxation and stimulate the senses.

Some bedrooms at Ashcroft feature en-suites and others have bathrooms nearby. All rooms have TVs and telephones and are tastefully decorated, where possible to each resident's tastes to ensure they feel at home.

Group: Four Seasons Health Care

Person in charge: Helen Baston (Home Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino, German, Polish, Swedish

Single Rooms: 32

Shared Rooms: 5

Rooms with ensuite WC: 4

Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashcroft Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Ashcroft Care Home has a Review Score of 7.9 (7.932)

The Review Score of 7.9 (maximum of 10) for Ashcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Ashcroft Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.444 for Ashcroft Care Home is calculated as follows: ( (17 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.488 Points relating to the number of positive Reviews for Ashcroft Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.4 Target = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashcroft Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashcroft Care Home

  • Daughter of Resident/Service User
    3

Staff are kind and friendly and mum is well cared for, given the challenges faced.
Mum cannot walk unaided and is prone to falls, staff seem to know her well and encourage her to eat, drink and engage socially in a variety of ways. I am pleased that her room is so clean and bright and that her personal care is good.
Whenever I raise any concerns, be they small or more worrying, they are quickly managed and I feel reassured.
Some of the care staff are absolutely amazing, I would say that the lounge and dining rooms are dimly lit (partly due to position) more light is needed.
Recent appointment of activities coordinator, a great improvement.

How likely would you be to recommend Ashcroft Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at Ashcroft Care Home responded to this review on 21 Sep 2017:

Thank you, Jaqueline, for your comments about your recent experience at Ashcroft Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you again for letting our team know how we did! We look forward to your next visit. Take care!

Mum is receiving excellent care and is very happy in her world. Staff are patient with her progressing Alzheimer's and spent time to stimulate her and give her a lot of affection, which she loves and helps her stay calm.
Communication is excellent and I am always kept informed.
Good choice of care home, which is not an easy task.

How likely would you be to recommend Ashcroft Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at Ashcroft Care Home responded to this review on 21 Sep 2017:

Thank you, Sara, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Ashcroft Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We look forward to your next visit. Take care!

My Mum was transferred here for the last week of her life; Dad and I are so grateful for the wonderful care provided. Staff were kind and thoughtful, taking every care to ensure that Mum was comfortable and content. The care home is a friendly and positive place even though we were there at a very difficult time. I was reassured that there seems to be a great culture of care within the team; everyone we met was willing to go out of their way to help and offer support to us as well as Mum.

How likely would you be to recommend Ashcroft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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