Charnwood Oaks

These guys have looked after my dad nicely and always treated him with dignity. They have a good number of staff who all know him and interact with him well. The activity coordinator puts on a range of activities for him to keep him moving and focussed. The medical care is good and they liaise with GPs as and when necessary. Overall we are pleased with them.

My wifes aunt spent some time at this care home a number of years ago and we though it excellent then and standards have been maintained.

We are so pleased with the care and support my mother in law receives at Charnwood Oaks Care Home. The staff are caring, approachable and genuinely take the time to get to know the people they look after, understanding their individual personalities and needs.

It's reassuring to know that there are people who care, who are willing to listen to family members and who take the time to answer questions and offer helpful advice.

We are particularly grateful to Ryan and staff who take the time to understand my mother in law's character and work with them in a way that recognises their personal needs.

There rooms are beautiful with ceiling to floor windows. They are cleaned everyday. There is no smell and when there is it is dealt with straight away.

My dad has always been well looked after at this care home, all members of staff go above & beyond to make sure the residents are very well looked after. There's always plenty going on to keep the residents well entertained. Dad was recently taken out on a bowling trip which he really enjoyed. I can't thank the staff enough for ensuring he's comfortable & happy .

We, as a family have been very happy with the care that Dad gets. He is not always easy to deal with, but the carers do a wonderful job.

My brother mentioned that he no longer has bed baths (he is bed bound) just wiped over with wipes. Hair not washed just wiped.

Home has been recently decorated air conditioning fitted & new furniture in his room. Bed is always very clean and neat.

After a relatively short stay, sadly my aunt passed away at the age of 97. She had been at Charnwood Oaks for 4 months. And after moving there from Derby I could straight away see a significant difference in the care she was given. I was so impressed with the professionalism of the staff, moreso as I got to know them the empathy they showed during difficult circumstances. The were tenacious as so caring about adding value at doing their best for my aunt. Well done team.

I cannot thank everyone at this care home enough for the exceptional care, kindness, and compassion shown to my mum. Every member of staff went above and beyond to ensure she was comfortable, respected, and treated with genuine warmth and dignity.

The home itself is beautiful, welcoming, and always impeccably clean, creating a lovely environment for residents and visitors alike. The staff are truly outstanding-professional, caring, and always willing to go the extra mile. Nothing was ever too much trouble, and it gave me complete peace of mind knowing my mum was in such capable and compassionate hands.

I am incredibly grateful to the entire team for everything they have done and would highly recommend this care home to anyone looking for outstanding care for a loved one. Thank you for making such a difficult time so much easier.

The staff that cared for my mother during her 15 months at Charnwood Oaks were wonderful. From the first day she was made to feel welcome & treated with respect & kindness. From entering the home, you can see how clean & well kept it is, many of her relatives commented abut this. My mum loved the wide variety of food that was served & enjoyed the lovely restaurant. She was kept happy & motivated by the amazing entertainment staff who work so hard to keep all the residents active & happy. My mum made lots of new friends during her stay & we will always be so grateful to all concerned.

My mother was admitted in Sept 2025 and the care she has received has been beyond my expectations. I have no concerns, have been kept fully informed and am more than happy to recommend this facility.

I was very happy with all aspects of the care she received.

Thank you Charnwood Oaks for making a difficult time for our family feel as supported and well- managed as possible.

My nanna was here for many years and was cared for above and beyond mangers was quick to resolve anything that was brought up with up most respect and care the staff was absolutely fantastic and cared for my Nan has if she was there own

My husband was a resident in the home for three weeks, during which time he was treated with dignity, kindness and respect. The staff were always helpful and could not do enough to ensure his comfort in a warm and friendly manner. A lot of thought has gone into providing activities as part of care. My thanks to you all.

I am very happy with the way mum was taken care of at Carnwood Oaks. It is a clean, properly run home with a high standard of care given. The staff were very supportive and approachable when my mum sadly passed away. I had no concerns about her care.

I am coming to the end of my stay & I would like to praise all members of staff for treating me with nothing but kindness & dignity during my stay. They could predict when I needed more help during my stay. For one part of my stay I was ill with sickness when one person stayed with me as much as he could, he even tried to work out what I could take as sustenance, so he blitzed something up for me to drink. Where I would be without this care I do not know. The remainder of the time I was treated like a friend, without avoiding giving the utmost care. I stayed from June 2025-Dec2025

Thank you for everything.

I would say that the nursing home was shabby and lacklustre with blinds at windows broken and storage facilities again shabby. Cleanliness could be improved, as could safety for residents, as several times another person entered my Mother's room and went to sleep in a chair or stood and looked at her. Also a number of times the call button didn't work or was not answered, causing my mother to feel some concern in the evenings.