Barchester Newton House Care Home

148 Barrowby Road, Grantham NG31 8AF
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9.5 164 Reviews
  • Barchester Newton House Care Home, Grantham
Welcome to the warm atmosphere of Newton House where a friendly welcome for all helps to promote a true feeling of a 'home from home'. They aim to improve the quality of life for each and every resident by providing care in a safe and comfortable environment.

A dedicated and experienced team is passionate about providing first-class 24-hour nursing care and residential care, alongside expert care for people with dementia in the Memory Lane Community. They also offer respite care for short breaks.

Located in Grantham, Newton House is a single storey purpose-built home with extensive garden areas planted with seasonal plants, fruit and vegetables. Centrally situated for friends and relatives to visit, at any time of the day, and they believe you will find they're ideally suited to meet your needs - both now and in the future.

A team of highly-qualified and attentive staff really focus on the individual needs of all residents with a tailored care plan for each person. This dedication can be seen in all aspects of life within the home - in cooking, hospitality and the social activity and events programme which is designed to meet the needs and particular interests of all those who live at Newton House.

Why not call in or arrange a visit to see all that they have to offer over a cup of tea? Staff can then learn more about your particular needs and how they may be able to help you - whether now or in the future. Looking for care can be such a daunting process and professionals are keen to provide you with the help and support you will need to guide you through this process.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 126 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £977

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Newton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sonia Fairhurst (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (126)
  • Couples/Companion Rooms (0)

Barchester Newton House Care Home Reviews (164)

9.5

Barchester Newton House Care Home has a Review Score of 9.5 (9.453) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Newton House Care Home has 164 reviews.

Overall Experience
  • 114
  • 45
  • 4
  • 1
  • 0
Date Published
  • 164
  • 1
  • 11
  • 17
  • 147
Reviewer Connection to Barchester Newton House Care Home
  • 68
  • 24
  • 14
  • 12
  • 9
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 164, showing 21-40
Review from James R (Son of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am rest assured that my mother receives the best attention and care. The team are truly dedicated and works tirelessly to ensure my mother's needs are met. Should anything change or an incident occur we are informed straight away.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C N (Daughter of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit I am impressed by the friendly staff. They go the extra mile for the residents. The care home is always clean and tidy - and the food is excellent. I cannot fault the organisation at all.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Sally H (Daughter of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Newton House for 15 months. The staff are second to none and the activities are amazing, always doing activities he may never have attempted before in his life. The interaction with the exotic animals this week and the trip out to the horses, which he used to ride as a young man has
been very therapeutic for him and the other residents. Giving him a good quality of life at 89 years old. The food is always of good quality and all the staff are very helpful with the communication with the family too.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Cleanliness
  • Treated with Dignity
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Review from Ellen H (Wife of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall I’m happy with everything and my husband is very happy there. I can’t fault anything, although sometimes the food is a bit hit-and-miss but generally happy with everything. The activities team is first-class and excellent.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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Review from Julia H (Sister of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was taken ill at the beginning of January 2023 and was diagnosed with terminal bowel cancer and put onto palliative care only for end of life. As she was no longer capable of looking after herself at home and needed nursing care, we found her a place in Newton House. Ever since she was admitted
the care has been superb. She has a lovely bright airy room, and the staff are lovely. The nursing staff notify me if there are any problems or issues. Because of the blockages in her digestive system, and her lack of appetite, she eats very little but is regularly kept supplied with milkshakes and anything the staff can try to tempt her. She needs assistance with personal care, and she is extremely happy with all her carers who are friendly and helpful. If any medical issue arises, it is dealt with promptly and a doctor is called if it is thought necessary by the nurses on site.
We are extremely happy with the home and would highly recommend it.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from Ian W (Husband of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A well-run home, with lovely caring staff, a wide range of regular activities run by a magnificent fun team and really good quality meals. All headed by an energetic dedicated manager.
There is nothing not to like!
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dena B (Daughter-in-law of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a review of my father in laws best interests for his health and well-being in general. All of the staff are so welcoming at Newton House Care Home. We get the best advice with regard to Dementia as it is such a difficult illness to understand. We always go away feeling my father-in-law is in
the best place for his way forward.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from Marion A (Daughter of Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a comfort knowing my mum is here. The staff are incredible! So warm, welcoming yet professional. With Dementia it's so important that they are accepted where they are mentally in that moment. This is where the home excels. They have taken mum and allowed her to flourish in what she loves to do
and her daily routines. Nothing is too much trouble. Mum is vegetarian and she has wonderful meals prepared for her. Just so pleased we were able to find such a lovely home for her.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Many thanks for your wonderful review. We will ensure that your kind words are passed on to our team.

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Review from R C (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Newton House Care Home, for over three years now. This is not a respite place for her as she is in her 90s and her condition is progressive. Mum is bed bound and this means that she is totally reliant on the staff for her everyday needs and her physical and emotional well-being.
Being bed bound isn't ideal for a short period of an illness but permanently is totally demoralising. When asked what could be done, the manager was able to source a sling and special wheelchair that accommodated mums fragile state. Mum is now able to access the community, occasionally, when she is well enough. If mum isn't able to get out of her room the activity ladies come to her. All the staff chat with her when they are in the room so I know mum isn't left alone for long periods. I can honestly say that there is no other home that I would want mum to stay in. The staff are totally committed to the resident's holistic care. I cannot recommend the home and staff enough.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Many thanks for your wonderful review. We will ensure that your kind words are passed on to our team.

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Review from karin A (Daughter of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Watergate unit had the pleasure of my mum who was fast-tracked for fifteen days when she sadly passed away. I couldn't have wished for better care, and compassion that my mum and also my family received. The team went above and beyond...yes, I can't name them but they're all a credit to your company.
I
would definitely recommend Newton House Care Home. I'm willing to talk to anyone regarding my experience.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Care / Support
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Review from M G (Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been enjoying my time here at Newton House, the carers look after me very well. I like the food and don’t have any complaints. I feel comfortable and I like my room that I’m staying in. I feel well provided for and can ask for things I need. The staff are always friendly to me.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Thank you so much for your kind words, I will pass them along to your care team.

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Review from Mary W (Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers and staff are very kind to me. I’m happy here and I feel lucky to have this as my home. Meals are nice and they offer me a choice every day for what I can have. There’s always things to do, and I have been on some lovely trips out. My son knows that I’m well looked after which makes him happy.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Thank you so much for your kind words, I will pass them along to your care team.

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  • Treated with Dignity
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Review from Joyce M (Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m ever so happy here, everything about it is fantastic. Nothing is too much trouble, I can’t fault a thing. The care staff are marvellous and I’m always getting involved in the activities. I love getting my hair done at the on-site hair salon.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Thank you so much for your kind words, I will pass them along to your care team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from J M (Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the care to be very reasonable and the staff are very caring and friendly. The food is good and I’m happy with the meals. The activities they do are very good, and I like to join in when I am able. Overall, I am very happy living at Newton House.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Thank you so much for your kind words, I will pass them along to your care team.

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Review from R V (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's stay at Newton House for palliative care turned out to be a short one, but I can't thank the manager and care staff enough for bending over backwards to get Mum transferred from the hospital for her last days and for the welcome and care she received. It made a huge difference to Mum and
her family. Experienced and kind.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C T (Goddaughter of Resident) published on 15 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my godmother at least once a week, and I feel she has settled well. I'm really happy with how she is adjusting to life at Newton House Care Home. She enjoys the activities, and I feel she is being stimulated daily.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Many thanks for your wonderful review. We will ensure that your kind words are passed on to our team.

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Review from S C (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my mum was first class. Even in her final days, she was bathed, cleaned, changed and always monitored. Staff were always around for support. Lovely, warm room. Good food.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Thank you very much for your kind words, we will ensure that our wonderful team reads them.

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Review from Daniel P (Son of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For three and a half years, the care given to my mum and the family as a whole has been amazing. To have your Mum in care and to never have to worry means everything to us - we are so pleased we were lucky enough to secure a place at Barchester Newton House.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Many thanks for your wonderful review. We will ensure that your kind words are passed on to our team.

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  • Care / Support
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  • Treated with Dignity
  • Food & Drink
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Review from M T (Daughter of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff on Watergate in Newton House were extremely helpful and caring when my mum recently stayed there. Even though she was in there for only 10-days before passing away, the staff were very attentive. I found everybody easy to talk with, and they were all polite.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Many thanks for your wonderful review. We will ensure that your kind words are passed on to our team.

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  • Care / Support
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  • Treated with Dignity
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Review from E W (Daughter of Resident) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to see our mother yesterday in one of the pods with her carer. Mummy looked very well and happy, she seems very content, calm and looks healthy.
Reply from Tina Fazackerley, General Manager at Barchester Newton House Care Home

Many thanks for your wonderful review, we appreciate your lovely feedback

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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Barchester Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Barchester Newton House Care Home is calculated as follows: ( (156 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 198 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.675 Points relating to the number of positive Reviews for Barchester Newton House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 registered maximum number of service users is 25.2. 17 Positive Reviews ÷ 25.2 = 0.675
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Sonia

Sonia Fairhurst

Job Title: General Manager Joined: 2023

Hi, my name is Sonia, and I am the General Manager here at Newton House care home. Welcome to our website!


Thank you for taking the time to look further into what Newton House has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked for the healthcare sector for many years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!

Sam

Sam Holt

Job Title: Head of Community Joined: 2017

Sam has been a member of the Newton House family for seven years and has worked in care for thirty years. She describes working on Memory Lane and wishing to better the lives of those touched by dementia as her calling.


She loves spending time with and getting to know our residents, she enjoys being a part of such a friendly and supportive team of colleagues.


In her spare time, Sam loves to Crochet, she has four children and plans on adding a puppy to her family in the near future.

Tina

Tina Biggins

Job Title: Nurse Joined: 1993

Tina has been a part of the Newton for nearly 30 years and takes an immense sense of pride in her role.


She loves being a part of the team in the home and helping our residents.


In her spare time she enjoys being a local cubs and scouts leader .

Charlotte

Charlotte Yates

Job Title: Deputy Manager Joined: 2013

Charlotte is proud to hold the role of Deputy Manager at Newton House, she has been with the home since 2013.


Starting as a newly qualified nurse and then becoming head of community on Castlegate before beginning her new role as Deputy Manager.


She speaks highly of the feeling of being part of a larger family in the home, embracing her colleagues, residents and family members.


Charlotte's passion lies in Memory Lane and wanting to enrich the lives of those touched by dementia.


Away from Newton House, Charlotte enjoys spending time with her family including her three daughters, and two dogs, going for walks and enjoying reading and cooking.

Margaret

Margaret Campbell

Job Title: Head of Community Joined: 2009

Margaret has been a member of the Newton House family since 2009 and in that time she has been a much-cherished nurse and the Head of Community on Brownlow.


Margaret loves being a part of the Memory Lane Community and making a real difference in our residents' lives, whilst supporting their families and loved ones. She finds her role at Newton House to be incredibly rewarding.


In her spare time, Margaret enjoys yoga, and going for walks, in particular at Belton House where she is a member of the National Trust. Margaret loves to spend time with her family and her grown-up children.

Hazel

Hazel Mhembere

Job Title: Deputy Manager Joined: 2024

My name is Hazel has been a proud part of the Newton House family since May 2024. I have been a qualified nurse for over 10 years. I am extremely passionate in delivering exceptional palliative end of life care and love been part of the Newton House Family.


In my spare time, I enjoy factual reading and spending time with her family.

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