






Willow Brook Care Home delivers Nursing and Residential care for adults in a well presented and friendly environment. Across the home there are 49 bedrooms, all offering en suite facilities, as well as great living areas including a dining room, lounge and a peaceful garden outside too.
As well as being highly experienced and undergoing regular training, above all the team are kind and welcoming, working hard to create a home...
Willow Brook Care Home delivers Nursing and Residential care for adults in a well presented and friendly environment. Across the home there are 49 bedrooms, all offering en suite facilities, as well as great living areas including a dining room, lounge and a peaceful garden outside too.
As well as being highly experienced and undergoing regular training, above all the team are kind and welcoming, working hard to create a home that is inclusive and somewhere residents enjoy living. They also work hard to keep residents engaged and active. Whether that's through the planned activities, regular trips outside the home, or just looking forward to watching their favourite show on the TV, there is something to look forward to every day at Willow Brook.
The home is located in a residential area in the heart of Carlton, Nottingham, with easy transport links and a car park to the rear.
Care Provided by Willow Brook Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow Brook Care Home for full pricing details and T&Cs.
Contact Willow Brook Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Rosmead Healthcare Ltd
- Private Owned
Person in charge
- Alicja Lekawa (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1998
- Last Refurbishment: 2004
- Number of floors: 2
Room Information
- Single Rooms (46)
Visiting
- no restrictions
Parking
- Car park available at front of the building and on-street parking
Willow Brook Care Home Reviews (120)
Willow Brook Care Home has a Review Score of 9.5 (9.536) out of 10, based on 28 reviews in the last 2 years.
Over all time Willow Brook Care Home has 120 reviews.
Really lovely and friendly, really recommend.
Really lovely and friendly, really recommend.
We were concerned that she wouldn't settle but she receives 24-hour...
We were concerned that she wouldn't settle but she receives 24-hour care, loves the fact that she can have her hair and nails done, enjoys the varied programme of activities provided, likes the food and is pleased that her personal and medical needs are attended to. Thank you Willow Brook.
That's amazing to hear! Thank you so much for your feedback the staff work very hard to ensure the best possible care of all our residents at Willow Brook. It's lovely to hear we continue making a difference. Thank you.
Mum was submitted as an emergency and appears to have settled well in the home. I’m sure she is quite difficult as she hates being washed or dressed and has a fear of leaving the home. Despite all of this she always appears happy when I see her and also relaxed. The care and kindness of the...
Mum was submitted as an emergency and appears to have settled well in the home. I’m sure she is quite difficult as she hates being washed or dressed and has a fear of leaving the home. Despite all of this she always appears happy when I see her and also relaxed. The care and kindness of the staff is evident. We are really very happy with the level of care Mum is getting. Congratulations and thank you for all your help and kindness.
kind regards Operations Manager
Highly delighted with the care and to see a slight improvement in her speech and overall demeanour. It's a pleasure to visit.
Highly delighted with the care and to see a slight improvement in her speech and overall demeanour. It's a pleasure to visit.
I am settled and happy in Willow Brook Care Home. I get on well with the residents and care staff. I am very well looked after and nothing is too much trouble. The meals are excellent and the kitchen staff are friendly. I enjoy taking part in the activities. There is a very homely feel here.
I am settled and happy in Willow Brook Care Home. I get on well with the residents and care staff. I am very well looked after and nothing is too much trouble. The meals are excellent and the kitchen staff are friendly. I enjoy taking part in the activities. There is a very homely feel here.
Thank you for your comments, Christine. We have recently taken on a new chef and had lots of great feedback from residents about the food! It's lovely to hear you are happy at Willow Brook and we will always do our best to ensure you and the residents and families are happy with the service provided. We want it to be a home-from-home for anyone who comes to live at Willow Brook. Thank you.
We selected Willow Brook when my wife was discharged from hospital in June 2021. Since June 2022, the management was replaced by senior staff and conditions have vastly improved in all aspects and my wife is happy despite her health deteriorating.
We selected Willow Brook when my wife was discharged from hospital in June 2021. Since June 2022, the management was replaced by senior staff and conditions have vastly improved in all aspects and my wife is happy despite her health deteriorating.
Thank you for your review. Rosmead Healthcare has been committed to Willow Brook from day one when we took the home over and I am so pleased to see your comments. I will ensure the staff are aware of your comments. Thanks again.
My aunt has been in this care home for almost three years now. I have never had a reason to question or complain. She seems very happy on each visit and always clean and tidy. The food is good and they always make sure she eats, even if not at the table. The same regular staff are reassuring for...
My aunt has been in this care home for almost three years now. I have never had a reason to question or complain. She seems very happy on each visit and always clean and tidy. The food is good and they always make sure she eats, even if not at the table. The same regular staff are reassuring for myself and always appears to be a calm environment.
Thank you for your review Beverley, we will ensure staff are aware of your positive feedback. It's always lovely that families take the time to give us feedback as this assists us in continuous improvement of our service for the residents. Merry Christmas to you and your family!
A warm welcome upon arrival from everybody. The care and support given to me every day by all members of staff is wonderful - I can't praise them enough. There is one added bonus, this being laughter, which lightens everyone's day - particularly my days here.
A warm welcome upon arrival from everybody. The care and support given to me every day by all members of staff is wonderful - I can't praise them enough. There is one added bonus, this being laughter, which lightens everyone's day - particularly my days here.
On every one of my visits, I found all the staff helpful, kind, and friendly and, also, found my mother clean and cosy in her room.
On every one of my visits, I found all the staff helpful, kind, and friendly and, also, found my mother clean and cosy in her room.
Friendly staff, my friend seems to be well cared for.
Friendly staff, my friend seems to be well cared for.
Facilities and staff are excellent.
Facilities and staff are excellent.
My mother has been at the care home for 5-years. The staff have always been wonderful and caring. I have no problems what so ever. The overall standard of the home is very good.
My mother has been at the care home for 5-years. The staff have always been wonderful and caring. I have no problems what so ever. The overall standard of the home is very good.
Extremely excellent in all areas of care.
Extremely excellent in all areas of care.
Willow Brook has been an excellent location for Mum. Apart from being so close to family, it has proved to be an excellent place for Mum to live the remainder of her days (she will be 94 next month). Despite the constraints of covid, the staff at this home have helped to facilitate contact with Mum...
Willow Brook has been an excellent location for Mum. Apart from being so close to family, it has proved to be an excellent place for Mum to live the remainder of her days (she will be 94 next month). Despite the constraints of covid, the staff at this home have helped to facilitate contact with Mum 3-times per week on Zoom and garden visits when they were able. Very happy with the environment and caring staff at Willow Brook.
Willow Brook and their staff have welcomed my sister and seem to have looked after her very well. This is particularly important during the lockdowns, when I have been unable to visit her. The staff seem to be particularly positive and supportive of her condition.
Willow Brook and their staff have welcomed my sister and seem to have looked after her very well. This is particularly important during the lockdowns, when I have been unable to visit her. The staff seem to be particularly positive and supportive of her condition.
The care staff are kind, helpful and take good care of my mother and brother.
The care staff are kind, helpful and take good care of my mother and brother.
When I visit, I always feel a positive, friendly and professional atmosphere. Nothing seems to be too much trouble for the staff who are always willing to help/advise. A credit to your organisation.
When I visit, I always feel a positive, friendly and professional atmosphere. Nothing seems to be too much trouble for the staff who are always willing to help/advise. A credit to your organisation.
During these very difficult times, staff have managed to keep Mum safe and well. When she was in isolation, they ensured regular updates and contact. At a time when everyone has been stressed and worried, they have attempted to keek the family informed and have managed Mum's (often challenging)...
During these very difficult times, staff have managed to keep Mum safe and well. When she was in isolation, they ensured regular updates and contact. At a time when everyone has been stressed and worried, they have attempted to keek the family informed and have managed Mum's (often challenging) needs.
I have found the staff extremely helpful with any query I have put to them. I cannot comment on the interior of the home as I have not been inside due to covid.
I have found the staff extremely helpful with any query I have put to them. I cannot comment on the interior of the home as I have not been inside due to covid.
All fantastic. Staff 10/10
All fantastic. Staff 10/10
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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