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As well as being highly experienced and undergoing regular training, above all the team are kind and welcoming, working hard to create a home...
Willow Brook Care Home delivers Nursing and Residential care for adults in a well presented and friendly environment. Across the home there are 49 bedrooms, all offering en suite facilities, as well as great living areas including a dining room, lounge and a peaceful garden outside too.
As well as being highly experienced and undergoing regular training, above all the team are kind and welcoming, working hard to create a home that is inclusive and somewhere residents enjoy living. They also work hard to keep residents engaged and active. Whether that's through the planned activities, regular trips outside the home, or just looking forward to watching their favourite show on the TV, there is something to look forward to every day at Willow Brook.
The home is located in a residential area in the heart of Carlton, Nottingham, with easy transport links and a car park to the rear.
Care Provided by Willow Brook Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow Brook Care Home for full pricing details and T&Cs.
Contact Willow Brook Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Rosmead Healthcare Ltd
- Private Owned
Person in charge
- Alicja Lekawa (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1998
- Last Refurbishment: 2004
- Number of floors: 2
Room Information
- Single Rooms (46)
Visiting
- no restrictions
Parking
- Car park available at front of the building and on-street parking
Willow Brook Care Home Reviews (120)
Willow Brook Care Home has a Review Score of 9.5 (9.536) out of 10, based on 28 reviews in the last 2 years.
Over all time Willow Brook Care Home has 120 reviews.
Willow Brook Care Home provides care, love and support to all residents. Staff are excellent.
Willow Brook Care Home provides care, love and support to all residents. Staff are excellent.
The home is very well run, and the residents have total choice over where they want to eat and what they want to join in...
The home is very well run, and the residents have total choice over where they want to eat and what they want to join in with.
It is a very cheerful, happy, caring environment.
She feels everyone is well looked after.
She loves the food and has enjoyed the activities.
She would love to live here permanently.
She feels everyone is well looked after.
She loves the food and has enjoyed the activities.
She would love to live here permanently.
Mum has really enjoyed her two periods of respite. She feels very comfortable, safe and at home. The staff are friendly and welcoming and treat her with respect and dignity. She enjoys the activities (crafts) and the trip out she had. She would move in if that were possible.
Mum has really enjoyed her two periods of respite. She feels very comfortable, safe and at home. The staff are friendly and welcoming and treat her with respect and dignity. She enjoys the activities (crafts) and the trip out she had. She would move in if that were possible.
I enjoy the activities here, they are very fun. I love the rooms, the overall standard of this...
I enjoy the activities here, they are very fun. I love the rooms, the overall standard of this care home is excellent. I feel I am treated with respect and dignity and I would definitely recommend this care provided if family need it.
Wonderful love living here.
Wonderful love living here.
It is good, the food is good. It is lovely here and the rooms are great.
It is good, the food is good. It is lovely here and the rooms are great.
Like the food.
Like the food.
Clean. Nice food.
Clean. Nice food.
I visited with a view to placing my aunt into care. I could not be happier, this home is outstanding in every aspect. Lovely staff, good catering, comfortable rooms and nothing is too much trouble. Cannot recommend highly enough.
I visited with a view to placing my aunt into care. I could not be happier, this home is outstanding in every aspect. Lovely staff, good catering, comfortable rooms and nothing is too much trouble. Cannot recommend highly enough.
Staff were pleasant but very...
Staff were pleasant but very few. Residents often left unattended. Management talked a good talk. Standard, in my opinion, was only just average.
Thank you for your review, we value all feedback as it allows us to make improvements, where required. At HC-One, we have a robust well-being activity programme, where Residents are involved in the planning to ensure all activities are Resident led. We are pleased that you had the opportunity to...
Thank you for your review, we value all feedback as it allows us to make improvements, where required. At HC-One, we have a robust well-being activity programme, where Residents are involved in the planning to ensure all activities are Resident led. We are pleased that you had the opportunity to view a variety of activities that Residents had recently enjoyed. We have protected mealtimes and acknowledge that a good dining experience for Residents may include their families, who are more than welcome to join their loved ones. We do understand that staff may not always be visible, but we wish for all Residents to have the kindest care that can be offered and this also includes Residents that require assistance in the privacy of their own rooms.
The staff at Willow Brook Care Home are caring, friendly, polite and helpful. Particularly the manager who goes above and beyond for the residents. They have a range of food choices to suit everybody including Sunday roasts, attending to all dietary requirements. Willow Brook Care Home offers so...
The staff at Willow Brook Care Home are caring, friendly, polite and helpful. Particularly the manager who goes above and beyond for the residents. They have a range of food choices to suit everybody including Sunday roasts, attending to all dietary requirements. Willow Brook Care Home offers so many activities such as cards, crafts and regular outings. I felt content that my mother was under Willow Brook Care Home and I'm truly thankful.
As therapy visitors with our Greyhound Storm, we have visited the home for about 5 years. We are always made welcome by the staff, and especially Jessie, the Springer Spaniel who is calm, friendly and accompanies her owner to work. We have a connection with the home as, back in the '90s, my mum...
As therapy visitors with our Greyhound Storm, we have visited the home for about 5 years. We are always made welcome by the staff, and especially Jessie, the Springer Spaniel who is calm, friendly and accompanies her owner to work. We have a connection with the home as, back in the '90s, my mum ended her days there; the staff are equally caring now as they were then. Dogs are a delightful addition to the care home's atmosphere, with the residents seeming to become more outgoing and happy in Storm's presence.
I find the care home is well run, all staff appear to be well trained and have a very caring manner. The site is well maintained and always clean and tidy. Any issues we have are always dealt with by staff/management in a timely manner.
I find the care home is well run, all staff appear to be well trained and have a very caring manner. The site is well maintained and always clean and tidy. Any issues we have are always dealt with by staff/management in a timely manner.
The staff at the home are fantastic- caring and professional and we're glad our mother and brother-in-law are in their care....
The staff at the home are fantastic- caring and professional and we're glad our mother and brother-in-law are in their care. We always get a great welcome from the staff, including Jessica the spaniel when she is around and it is clear that the management work hard to give the home a family feel.
Mum seemed to settle well, hopefully in the near future will be living here
Mum seemed to settle well, hopefully in the near future will be living here
This was the first and only care home I was suggested. My mother has been here for two years and I have had no complaints. The staff do an amazing job and I thank each and every one of them.
This was the first and only care home I was suggested. My mother has been here for two years and I have had no complaints. The staff do an amazing job and I thank each and every one of them.
The care home has been really good. Helped her to be mobile again with frame. Very friendly and caring.
The care home has been really good. Helped her to be mobile again with frame. Very friendly and caring.
Mum seems happy, she also seems to be well-liked and sociable with staff and other residents.
Mum seems happy, she also seems to be well-liked and sociable with staff and other residents.
Our recent experience with this care home has been one of pleasant, caring and encouraging support for ourselves and our family during the final days of my brother's end of life care. He was treated with dignity and respect throughout his time there. Nothing was too much trouble from the management...
He was always kept very clean, and the friendly staff did try very hard to encourage him with food, drink etc.
Once more many thanks to all staff involved for the care and support given to my brother and ourselves.
Well done to all of you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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