Bright Meadows Care Home

My dad has been in Four Seasons for nearly two years - his care has been very good, and he always seems happy. The staff have always been friendly and helpful. We, as a family, feel we made a good choice with Four Seasibs. We hope the activities return when they can after Covid.

Mum has been in Four Seasons since 2012 when she had a brain hemorrhage. The staff have always looked after her really well and even though she no longer really communicates they always chat with her and make her feel involved. Since covid, the home has been providing video calls and the staff are always happy to arrange them and trying to keep us in touch. I managed to go up and see her before the new lockdown around Christmas (as mum is unable to do window visits) and the home looked clean and the residents seemed happy and covid rules were being adhered to. Always keep me informed of issues relating to mums health and wellbeing.

I would just like to say how appreciative I am of the care staff at Four Seasons summer unit, it has been extremely difficult and upsetting not being able to see my auntie on a weekly basis as previously, due to this horrible pandemic, but modern technology to the rescue along with the care and compassion of the team. A big thanks to the well-being team and the others in organising window visits and face time calls, I don’t know where my auntie and myself would be with out the weekly catch-ups. Thanks to staff for sending me photos and arranging all the calls. Well done four seasons keep up the good work.

I just thought that I would write a few words about my peace of mind whilst my Father-in-Law is away from us during Coronavirus. The wellbeing team is in regular contact using WhatsApp, making our next appointment at the end of our call, brilliant system. Not only the well-being team are a vital part of care, but, the whole team from bottom to top doing a remarkable job under very difficult circumstances. I say to all thank you.

I really appreciated this gesture.

My dad is being very well cared for due to all the great staff that help to keep him smiling. Since Covid, the team and the Well-being team, in particular, have been fantastic. It's been great to see photos of dad looking through the memories book that the carer helped me to create. I also love the weekly WhatsApp video calls and I feel like dad does too. The staff have got all sorts of added stuff to do just now to keep everybody safe and they deserve maximum credit and all of our sincere thanks for their great work.

2020 has been a very difficult year for all due to COVID 19. It's great that Four Seasons have a great 'well-being' team, who arrange FaceTime meetings with family members and friends. We look forward to our FaceTime meetings each week. Thank you ladies.

I hope to go back and thank them all in person once the Covid situation has improved, but in the meantime, thanks so much, keep up the marvellous work, it is very much appreciated !!

Our sincere and grateful thanks, always.

My Aunt has had vascular dementia and Alzheimers for 11 years and after spending several months in hospital, moved into the Four Seasons Care home. My Aunt receives good care and is treated with respect. She is settled and content in her new home. Family visits are welcomed and any concerns raised are addressed immediately.

Please carry on caring it means so much in this awful situation as families we are in.

The home manager is second to none. Very committed and attentive. Everybody rates her very highly. The manager made my Christmas and New Year as did the staff team.

My mother has been a resident at Autumn Berry for over 2 years. The care and understanding provided by the unit manager and the Autumn Berry team is without doubt incredible. Sadly my mother fell frequently in January due to a deterioration in her Alzheimer's, however, the attention, care and compassion provided by all relevant staff have been greatly appreciated by me, as my mum has been given the help and assistance needed. I live in Leicestershire, a long way from Bolton, but am fully confident with the care provided to my mum. Thanks to everyone involved with my mother's care and welfare. HC One - thanks for providing a magnificent care home - you need to be very proud of all your Four Seasons staff.

Thank you.

There's nothing I think they can do better. Everyone that has anything to do with Mum is brilliant.

Food is excellent.

Mum has been a resident here for nearly 6 years. She is well cared for. The staff are professional and discrete in dealing with all her needs. Her needs are always met even though they have changed dramatically over the 6 years.

I am very happy during my stay.

As a family we are extremely happy with the care mum receives at the Winter Unit, the staff are excellent in particular the unit manager. Perhaps more activities would be beneficial and increase stimulation for the residents.

In the 5 1/2 years my husband has been a resident here I have been really happy with his care. The staff that are based on the unit where my husband resides are so friendly and caring, they also look out for me and take care of my welfare as well. Not only the staff on the unit but activities, laundry, kitchen and, not forgetting management, all make us feel welcome at the home.