The Alexandra Nursing Home

71-75 Queens Road, Oldham OL8 2BA
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9.2 23 Reviews
  • The Alexandra Nursing Home, Oldham
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Show The Alexandra Nursing Home on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 35 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £600 – £850

Paying for a care home can be a difficult think to get your head around. There are many options and funding could also be available. If the local authority decide that you have eligible care needs they will carry out a financial assessment to work out how much you may have to pay towards the cost of care. This amount will depend on your income, savings and assets. If you have to contribute towards the cost of long term care there are many ways to pay for it and its important to look at all options to see whether it’s right for you.


When you apply to The Alexandra Nursing Home we will carry out an assessment of your care new to ensure our home can meet your needs and the type of care you will require. Our exact fees vary depending on the size of the room, whether the room has en-suite facilities and depending on any additional care or equipment needed. Also your needs may change when you are supported by us, and as our homes charge different rates for residential and nursing the fees may change.


You can also find more information on the following website


If you have any other questions please feel free to contact us

These prices are only a guideline, please contact The Alexandra Nursing Home to find out the exact price for your requirements.

Good to Know

Person in charge

  • Teresa Harwood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 30 to 100

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting is by prior arrangements

Parking

  • Plenty of onsite parking.

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The Alexandra Nursing Home Reviews (23)

Total of 23, showing 1-20
9.2

The Alexandra Nursing Home has a Review Score of 9.2 (9.173) out of 10, based on 6 reviews in the last 2 years. Over all time The Alexandra Nursing Home has 23 reviews.

Overall Experience

  • 17
  • 3
  • 3
  • 0
  • 0

Date Published

23
3
4
6
17

Review from Michelle M (Daughter of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say thankyou to all the staff at The Alexandra Nursing Home, you are all angels in my eyes this week is 1 of the hardest weeks of my life,all my family's life,lost our beautiful mum yesterday the way it was,so dignified respect love shown i can't tell you we will never forget how
my mums been taken care of honestly thankyou thankyou

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you so much for your kind words. It was an honour looking after mum and her beloved family. We will pass this on to our dedicated staff.

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Review from Anne B (Daughter of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at The Alexandra for several years and we are happy with the care given to her, she seems as happy as possible and well looked after which is a great relief taken off our shoulders.

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Review from Carol B (Daughter of Resident) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in The Alexandra for around three years, we are very happy with the home, she is very well looked after, me and my sister cared for Mum for a long time before Mum came here, and it was very hard. The staff are wonderful and very polite.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you for submitting such a positive review. We are pleased that you feel that mum's being looked after very well. Please do let us know if there is anything we can do better.

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Review from Paul F (Husband of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife went into the home, remembered nothing, could not walk without help and very down and sad. But now all the staff get on very well with my wife and I am more than pleased with the way they all look after her and myself, yes they look after me. Drinks, meals, snacks and made so welcome. I am so
happy my wife is warm, safe and looked after. Thank you all at The Alexandra Home. I am so happy now.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you for your kind comments. We are pleased that your wife has settled in well. Please do let us know if there is anything else we can do for you and feel free to join in with mealtimes as often as you like!

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Review from Gillian H (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and was living at home with my dad when she fell and broke her hip. She went into The Alexandra for a short stay. I'm not sure whether she will be able to return home, but if she cannot then as a family we will be more than happy for her to stay at this lovely nursing home.

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Review from Janine T (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The transfer of our dad from hospital care to The Alexandra Nursing Home, a few months ago, was managed well with no distress for Dad at all. He was immediately welcomed and made comfortable in a good-sized room that was spotlessly clean. Since then, all our queries have been answered and our requests
have been addressed. The staff are friendly, caring and accommodating. We feel assured that Dad is being well cared for by the manager and her team and importantly for us, he is comfortable and in a safe place.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you for such a positive review. We are pleased Dad has settled in well and that you feel assured about the caring environment we provide. Please do let us know if there is anything we can do better.

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Review from Helen S (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, efficient and caring staff. The home always feels warm and welcoming and has always a lovely smell coming from the kitchen. As I walk through the corridors to reach my dad's room, it is obvious that all residents are comfortable and extremely happy.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you for taking the time to provide us with such a positive review. It is greatly appreciated and echoes what we feel The Alexandra Nursing Home stands for. Please do let us know if there is anything we can do to improve. Pleased to hear Dad has settled in well.

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Review from David B (Husband of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of The Alexandra is that it is excellent in all respect of my wife's care. I am very impressed. My wife is treated as an individual with her own individual needs, not just as another resident. Her room is exceptional, always spotless and immaculate. Staff are caring and supportive,e and
management are always available if required. The manager contacts me regularly to report progress and any problems my wife may be experiencing. It is excellent.

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Review from A L (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum is safe and comfortable, however, the food leave something to be desired.

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Review from Linda B (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home is very well run. The staff are friendly and always help when asked. The rooms are very big, spacious and clean.

Reply from Teresa Harwood, Manager at The Alexandra Nursing Home

I would like to thank Linda for her positive review of our care home.
Thank you.

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Review from J D (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, The Alexandra Nursing Home provides an excellent all round service to both residents and their associated family.

Reply from Teresa Harwood, Manager at The Alexandra Nursing Home

The Alexandra is always happy to receive comments from relatives, it helps us to review our own working practices.

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Review from Dominique T (Granddaughter of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has been at Alexandra for around 7 years with Alzheimer's, her care needs have changed throughout her time here and at each stage, they have been able to meet all her care needs to an excellent standard. Good communications with family throughout COVID-19 they have remained COVID free. Couldn't
thank the whole team enough.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you very much for your positive review. We are very proud to have kept COVID-19 at bay so far and we will continue to work hard to keep it that way.

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Review from Levi T (Grandson of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff look after my Nan very well, they have continued to work very hard throughout COVID-19. I am very thankful for all they do.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you so much for posting such a positive review, it is much appreciated. We feel accomplished by having been able to keep COVID-19 at bay and we will continue to work hard to keep it that way.

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Review from J B (Daughter of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is here, and I am so pleased. All the staff are extremely courteous, professional and caring. I would never think of moving my dad.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you very much for your positive review - it is greatly appreciated. We are very pleased that you feel Dad is being looked after well. Please do let us know if there is anything we can do better.

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Review from Lynn H (Daughter of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father loved living at the Alexandra Nursing Home but unfortunately due to his challenging behaviour, he had to move. He loved all the staff who were very professional whilst maintaining a friendly and helpful manner. They kept me up to date with his issues and I had every faith in trusting them
in providing all his care needs. They were always very welcoming when I came to visit and I would totally recommend Alexandra home to anyone who is considering a care home for a loved one.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you so much for taking the time to post such a positive review. It is very unfortunate that we cannot continue to offer this type of specialised care but we are pleased to hear that we have been able to do so positively for the time being. We sincerely hope dad will settle in well at his new home.

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Review from D H (Daughter of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers friendly and helpful.

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Review from M M (Grandson of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very attentive and friendly. Clearly become attached to the patients and treat them as family.
More staff are needed as the girls are overworked and underpaid.

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Review from Carl D (Son of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has never complained, she feels happy and comfortable. Me and my partner enjoy coming because we feel welcome.

Reply from Teresa Harwood, Manager at The Alexandra Nursing Home

Thank you for your positive response to care received at the Alexandra.

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Review from Gill T (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very welcoming and friendly.
Although it is in need of some renovation, it is made up for by the kindness and caring of the staff.
If we need respite again, we will definitely come back here.
It's not what it looks like, it's what is provided for by the staff.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you for your positive review. We will take your suggestions on board and hope you will entrust Mum in our care in the future.

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Review from L B (Granddaughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for granddad.
Nothing was too much trouble.
Dignified in his final hours.

Reply from Dennis Tahalele, Area & Compliance Manager at The Alexandra Nursing Home

Thank you so much for taking the time to post such a positive review. I'm pleased to hear that you feel that your grandfather was looked after well. Once more, our heartfelt condolences.

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Current Review Score: 9.2 (9.173)

Overview of Review Score

The Review Score of 9.2 (9.173) out of 10 for The Alexandra Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for The Alexandra Nursing Home is calculated as follows: ( (49 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 67 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.457 Points relating to the number of positive Reviews for The Alexandra Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 6 Positive Reviews ÷ 7 = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Alexandra Nursing Home

What types of Care is The Alexandra Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Alexandra Nursing Home have?

There are 35 Single Rooms.

What are the Facilities & Services at The Alexandra Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Alexandra Nursing Home to the centre of Oldham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Alexandra Nursing Home to verify any information. View our terms and conditions. The Alexandra Nursing Home has an Basic Service - more info.