She was treated with care and dignity throughout her stay. The staff were very caring and friendlyA C(Daughter of Resident/Service User)
She was treated with care and dignity throughout her stay. The staff were very caring and friendlyA C(Daughter of Resident/Service User)
Nestled within the residential area of Leigh, Richmond House care home offers personalised nursing care to older people.
Residents at Richmond House can choose from lounge areas with comfortable, specially designed furnishings. The purpose-built home offers a range of comfortable, well-equipped bedrooms, plus a cinema, library service, minibus for trips out, hair salon, and pub.
Richmond House features a range of inviting dining areas where residents can relax and enjoy...
Nestled within the residential area of Leigh, Richmond House care home offers personalised nursing care to older people.
Residents at Richmond House can choose from lounge areas with comfortable, specially designed furnishings. The purpose-built home offers a range of comfortable, well-equipped bedrooms, plus a cinema, library service, minibus for trips out, hair salon, and pub.
Richmond House features a range of inviting dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day by providing an enjoyable experience for all residents and their loved ones.
By getting to know each resident at Richmond House, colleagues take pride in encouraging everyone to take an active part in life at the home. Whether participating in the popular wellbeing and activities programme or embracing quieter times, staff are committed to helping residents lead their best lives.
Community is an integral part of life at Richmond House, and the team is dedicated to supporting residents in building strong relationships in the Leigh neighbourhood by organising events with local schools, charities, and businesses in the area.
The professional care team is on hand to help new residents and their families settle into life at Richmond House.
Contact Richmond House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Richmond House Care Home for full pricing details and T&Cs.
Richmond House Care Home has a Review Score of 9.7 (9.654) out of 10, based on 22 reviews in the last 2 years.
Over all time Richmond House Care Home has 156 reviews.
During my stay at Richmond House, I was well looked after, the food was excellent and a good variety. The staff were friendly and very helpful.
During my stay at Richmond House, I was well looked after, the food was excellent and a good variety. The staff were friendly and very helpful.
The majority of staff were caring and attentive, however, I do feel that there wasn't enough communication with trained staff which was sometimes necessary. In general, my stay was pleasant.
The majority of staff were caring and attentive, however, I do feel that there wasn't enough communication with trained staff which was sometimes necessary. In general, my stay was pleasant.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments about the caring and attentive support you received from our staff team during your stay at Richmond House. Colleagues at the home strive to provide...
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments about the caring and attentive support you received from our staff team during your stay at Richmond House. Colleagues at the home strive to provide kind care for all the people we support and we are pleased to hear this was your experience. We are sorry you feel the communication with trained colleagues could have been better. Your views will help us to address this matter going forward.
I was only at Richmond House for 17 days following an accident from which I broke my femur. Everyone cared and looked after me very well. No complaints. Taught me to get up and down the stairs so I was able to go home and cope on my own. The carers came for two weeks when I went home. They were...
I was only at Richmond House for 17 days following an accident from which I broke my femur. Everyone cared and looked after me very well. No complaints. Taught me to get up and down the stairs so I was able to go home and cope on my own. The carers came for two weeks when I went home. They were very good and kind.
My dad was a resident at Richmond House from May 2019 to March 2020 firstly in intermediate care then a permanent resident. He was treated at all times with dignity, respect and more importantly love! All the staff were amazing, they supported both dad and myself. When we knew dad was on his final...
My dad was a resident at Richmond House from May 2019 to March 2020 firstly in intermediate care then a permanent resident. He was treated at all times with dignity, respect and more importantly love! All the staff were amazing, they supported both dad and myself. When we knew dad was on his final journey, we were both treated with the most loving care and compassion and the end of life care was just amazing. I can honestly say the care, food and cleanliness of dad's room were always good and Richmond House and its team are angels on earth!
Lovely staff, food amazing, can't fault. Mum looks so much healthier and gained weight. Only negative is not reg staff, don't know my mums needs eg doesn't know to sort batteries out of hearing aid or switch the TV on to DVD etc, also physio needs.
Lovely staff, food amazing, can't fault. Mum looks so much healthier and gained weight. Only negative is not reg staff, don't know my mums needs eg doesn't know to sort batteries out of hearing aid or switch the TV on to DVD etc, also physio needs.
Thank you for your review, we value all feedback as this helps us to improve our service where required. As an organisation, HC-One strives to deliver care with kindness at all times and the experience of our residents is very important to us. Thank you for your kind comments, the team at Richmond...
Thank you for your review, we value all feedback as this helps us to improve our service where required. As an organisation, HC-One strives to deliver care with kindness at all times and the experience of our residents is very important to us. Thank you for your kind comments, the team at Richmond House are committed to treating all residents with consideration and care. We are delighted to hear your Mother and you are pleased with the staff at the home and that you feel the food is amazing, which has led to an improvement in your Mother’s condition. We regret you feel that on some occasions there have been issues with non-regular colleagues and we would be happy to look into this. We have a full team of committed staff at the home which helps us to provide consistent ongoing care for our residents. We are keen to understand your experience further and would be very grateful if you could contact us so that this can be appropriately reviewed and addressed.
As a family, we feel confident that Mum is safe and well looked after, as does she. The nursing care she receives in respect of her nephroscopy tube is excellent. The staff and quality of care are very good indeed. However, the rooms are fairly basic and the food is quite often not to her liking.
As a family, we feel confident that Mum is safe and well looked after, as does she. The nursing care she receives in respect of her nephroscopy tube is excellent. The staff and quality of care are very good indeed. However, the rooms are fairly basic and the food is quite often not to her liking.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We will ensure your kind comments are shared with the team. It is good to know you feel reassured that your mother is safe and well looked after. We aim to offer the best care to all our...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We will ensure your kind comments are shared with the team. It is good to know you feel reassured that your mother is safe and well looked after. We aim to offer the best care to all our residents and we are glad to know your mother feels she receives this at Richmond House. We are very fortunate to have great nursing colleagues at the home and we are pleased they are supporting your mother effectively. We understand the importance of environment and we are sorry you feel the room is a little basic; we would be happy to work with you to personalise this to your mother’s tastes. To help us better understand individual likes and dislikes with regard to the food offered at the home, we recently carried out a survey with a number of residents to seek their feedback on our spring menu. We would welcome the opportunity to further explore how we can better ensure your mother receives the foods she enjoys. Please do therefore get in touch so that we can facilitate this.
I could not have asked to be sent to a better place than Richmond House. The care they took in looking after me was second to none. Great treatment and great staff. Thank you very much.
I could not have asked to be sent to a better place than Richmond House. The care they took in looking after me was second to none. Great treatment and great staff. Thank you very much.
Went for rehab from Wigan Infirmary when I fell and broke my hip. For just over two weeks I received the best of care while I was there. Couldn't fault the place.
Went for rehab from Wigan Infirmary when I fell and broke my hip. For just over two weeks I received the best of care while I was there. Couldn't fault the place.
Can't recommend highly enough. Staff and care given is second to none. Staff are very caring and couldn't do enough.
Can't recommend highly enough. Staff and care given is second to none. Staff are very caring and couldn't do enough.
My time here has been very acceptable. The staff have been very kind and helpful. The food has been very plentiful and nice.
My time here has been very acceptable. The staff have been very kind and helpful. The food has been very plentiful and nice.
All the staff are very very good. Well looked after by all, it is teamwork by all and I thank you all for looking after me.
All the staff are very very good. Well looked after by all, it is teamwork by all and I thank you all for looking after me.
The manager, nurses and all the staff, every one of them, has been good to me, and all the patients. They really do go above the call of duty. Everyone has cared for me since I have been here, even the night staff. I have been here for 2-week. I will tell everybody how good Richmond House is to me;...
The manager, nurses and all the staff, every one of them, has been good to me, and all the patients. They really do go above the call of duty. Everyone has cared for me since I have been here, even the night staff. I have been here for 2-week. I will tell everybody how good Richmond House is to me; they are the best.
I would like to say a very big thank you to all the staff at Richmond House for their care and encouragement when I was feeling down. The physiotherapy there has helped me walk again. The kitchen staff set all the lovely food. The nurses and the night staff thank you for getting me through this and...
I would like to say a very big thank you to all the staff at Richmond House for their care and encouragement when I was feeling down. The physiotherapy there has helped me walk again. The kitchen staff set all the lovely food. The nurses and the night staff thank you for getting me through this and now I am well enough to go home.
Never felt so well looked after. Staff are always so happy and pleasant. Never felt I was being a burden to any of them. They were al so willing, caring, thoughtful and kind. Nothing was too much trouble. Food was excellent.
Never felt so well looked after. Staff are always so happy and pleasant. Never felt I was being a burden to any of them. They were al so willing, caring, thoughtful and kind. Nothing was too much trouble. Food was excellent.
Due to Covid-19 no one could visit but I telephoned my auntie. The physio staff kept me informed of my auntie's progress and ensure everything was in place for her return home from her rehab stay.
Due to Covid-19 no one could visit but I telephoned my auntie. The physio staff kept me informed of my auntie's progress and ensure everything was in place for her return home from her rehab stay.
It is an extremely well-run establishment, everyone...
It is an extremely well-run establishment, everyone is helpful and approachable, be it management, admin, nursing or the wonderful ladies and gents of the caring team.
Mum was comfortable and as happy as possible in their care. Besides this, we always felt comfortable in these difficult times (Covid-19) and up to date, fully briefed.
Mum was comfortable and as happy as possible in their care. Besides this, we always felt comfortable in these difficult times (Covid-19) and up to date, fully briefed.
Having been in Richmond House these past two weeks I would like to thank all the nursing staff, physio, carers and cleaners for their kind dedication to my care. Everyone was friendly and made me feel at ease and comfortable, so once again thank you.
Having been in Richmond House these past two weeks I would like to thank all the nursing staff, physio, carers and cleaners for their kind dedication to my care. Everyone was friendly and made me feel at ease and comfortable, so once again thank you.
I felt the room a little cold, maybe my state of health could be a reason.
I felt the room a little cold, maybe my state of health could be a reason.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are delighted to hear you enjoyed your stay. We have given your feedback to the hotel services team for their consideration so that any necessary action can be taken.
My mum's experience in Richmond House from 10th - 25th February 2020 was a positive one. All the staff were polite and helpful and informative during her stay. They assisted her with all her needs. The food was good, hot and well presented. Drinks were brought round regularly. Mum was in Richmond...
My mum's experience in Richmond House from 10th - 25th February 2020 was a positive one. All the staff were polite and helpful and informative during her stay. They assisted her with all her needs. The food was good, hot and well presented. Drinks were brought round regularly. Mum was in Richmond House in an intermediate care bed allocated by the NHS.
Please contact us for information regarding our bed availability
HC-One’s Richmond House Care Home in Leigh, Lancashire, Greater Manchester, was visited on Friday 17th January by MP for Leigh and Atherton, Jo Platt. Residents and colleagues of the HC-One...
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Introducing Lorraine Scholey, Home Manager at Richmond House, Leigh
What does ‘kindness’ mean to you?
“I believe kind care is treating each person...
Introducing Lorraine Scholey, Home Manager at Richmond House, Leigh
What does ‘kindness’ mean to you?
“I believe kind care is treating each person as an individual and enabling them to make their own life choices.”
As a Registered Nurse, Lorraine has gained over 35 years’ experience in providing care and support to older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Richmond House.
When asked what she enjoys most about her role, Lorraine remarked: “Knowing that I can go home at the end of the day leaving my residents happy and well cared for.”
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